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Overview
Step up to all-in-one sales & marketing software designed for entrepreneurs, startups and larger teams. Our platform organizes...
Freshsales is a cloud-based salesforce automation software designed to help businesses manage leads, customer engagement,...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
129
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
15
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
The interface is clean and easy to use. On first impressions it looked like the re-brand from InfusionSoft was a move good to keep things more simple.
I love this product, it is the best when you get advanced marketing experience and a big mail list, you can really do magic with it with the advanced action based segmentation.
I had some great help with getting everything set up and I find the email automation system quite easy to use and understand, which is great as it has gotten me to do a lot more with automation.
Mindy I.
Pros
It is pretty easy to use. The ability to set up sales sequencing was nice and pretty easy to do.
Easy set up, intuitive interface, good gmail integration, decent price. I once called them for help on a saturday and someone answered and was very helpful.
James N.
With freshsales the user will know more tools to evaluate potential customers. Freshsales has an excellent communication, which we highly recommend to handle sales opportunities.
Brendan T.
Cons
When you leave it idle, rather than timing out gracefully, you lose any unsaved info. I know that's more of a "my workflow, why the hell aren't you saving your work" issue, but it's still annoying.
Sick and tired of paying money for something no one can make function and do what I need.
Infusionsoft refuses to make simple fixes. Terrible for business to business.
Cons
Error logs were nearly impossible to find and though the log is supposed to be included on the email showing the errors it wasn't. Support couldn't figure it out either.
Shaun D S.
Horrible at talking to people and trying to fix problems.
Th reporting system is really bad. You cannot rely on if it is giving you the right report.
Key features
- Total features146
- AB Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Auto-Responders
- Batch Processing
- Behavior Tracking
- Behavioral Analytics
- Billing & Invoicing
- Budgeting/Forecasting
- CAN SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call List Management
- Call Logging
- Call Management
- Call Recording
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Tracking
- Case Notes
- Cataloging/Categorization
- Chat/Messaging
- Click Tracking
- Client Management
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Confirmation/Reminders
- Conflict Management
- Contact Database
- Contact Management
- Contract/License Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Activity Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customer Surveys
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Import/Export
- Data Management
- Data Synchronization
- Data Visualization
- Deal Management
- Discount Management
- Docket Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Payments
- Electronic Signature
- Element Analytics
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Event Triggered Actions
- FAQ
- Field Sales Management
- For Financial Institutions
- For Insurance Industry
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Form Builder
- Funnel Analysis
- Heatmaps
- Image Library
- Interaction Tracking
- Internal Chat Integration
- Inventory Management
- Invoice Management
- Key Performance Indicators
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Legal Case Management
- List Management
- Live Chat
- Location Tracking
- Marketing Automation
- Marketing Calendar
- Mobile Access
- Mobile Optimized Emails
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Currency
- Multivariate Testing
- Online Booking
- Opportunity Management
- Order Management
- Order Processing
- Order Tracking
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Pricing and Cost Calculations
- Prioritization
- Product Catalog
- Promotions Management
- Prospecting Tools
- Publishing Options
- Quotes/Estimates
- ROI Tracking
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Reference Usage Tracking
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Request Assignment
- Request Escalation
- Responsive
- Role-Based Permissions
- Routing
- SEO Management
- Sales Activity Management
- Sales Analytics
- Sales Automation
- Sales Forecasting
- Sales Orders
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Portal
- Shared Contacts
- Shopping Cart
- Social Marketing
- Social Media Integration
- Source Tracking
- Spam Blocker
- Split Testing
- Statistical Analysis
- Tagging
- Task Management
- Task Scheduling
- Team Assignments
- Team Management
- Template Management
- Templates
- Territory Management
- Third Party Integrations
- Time Tracking
- Visitor Tracking
- Visual Analytics
- Visual Editor
- WYSIWYG Editor
- Web Forms
- Web-based Deployment
- Website Analytics
- Website Management
- Website Visitor Tracking
- Widgets
- Workflow Management
- XML/RSS
- eCommerce Management
- Total features156
- AB Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Auto-Responders
- Batch Processing
- Behavior Tracking
- Behavioral Analytics
- Billing & Invoicing
- Budgeting/Forecasting
- CAN SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call List Management
- Call Logging
- Call Management
- Call Recording
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Tracking
- Case Notes
- Cataloging/Categorization
- Chat/Messaging
- Click Tracking
- Client Management
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Confirmation/Reminders
- Conflict Management
- Contact Database
- Contact Management
- Contract/License Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Activity Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customer Surveys
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Import/Export
- Data Management
- Data Synchronization
- Data Visualization
- Deal Management
- Discount Management
- Docket Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Payments
- Electronic Signature
- Element Analytics
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Event Triggered Actions
- FAQ
- Field Sales Management
- For Financial Institutions
- For Insurance Industry
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Form Builder
- Funnel Analysis
- Heatmaps
- Image Library
- Interaction Tracking
- Internal Chat Integration
- Inventory Management
- Invoice Management
- Key Performance Indicators
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Legal Case Management
- List Management
- Live Chat
- Location Tracking
- Marketing Automation
- Marketing Calendar
- Mobile Access
- Mobile Optimized Emails
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Currency
- Multivariate Testing
- Online Booking
- Opportunity Management
- Order Management
- Order Processing
- Order Tracking
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Pricing and Cost Calculations
- Prioritization
- Product Catalog
- Promotions Management
- Prospecting Tools
- Publishing Options
- Quotes/Estimates
- ROI Tracking
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Reference Usage Tracking
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Request Assignment
- Request Escalation
- Responsive
- Role-Based Permissions
- Routing
- SEO Management
- Sales Activity Management
- Sales Analytics
- Sales Automation
- Sales Forecasting
- Sales Orders
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Portal
- Shared Contacts
- Shopping Cart
- Social Marketing
- Social Media Integration
- Source Tracking
- Spam Blocker
- Split Testing
- Statistical Analysis
- Tagging
- Task Management
- Task Scheduling
- Team Assignments
- Team Management
- Template Management
- Templates
- Territory Management
- Third Party Integrations
- Time Tracking
- Visitor Tracking
- Visual Analytics
- Visual Editor
- WYSIWYG Editor
- Web Forms
- Web-based Deployment
- Website Analytics
- Website Management
- Website Visitor Tracking
- Widgets
- Workflow Management
- XML/RSS
- eCommerce Management
Integrations
- Total integrations284
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
- Total integrations102
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
Alternatives
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