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Marketing 360 is trusted by over 20,000 small businesses. Business owners use our business growth platform because the technology...
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User reviews that mention these apps
Martin E.
Internet, 1-10 employees
Used daily for less than 6 months
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The scope that can be had with this tool is difficult to explain. It is too complete and professional. It allows to put together a complete digital marketing strategy and establish a workflow with all possible alternatives to be able to specify sales and communicate to people.
The only bad thing is that it has no documentation in Spanish and that it is a bit expensive. For small businesses it is not profitable since they would not pay what it is worth, but it does apply for large companies that decide to invest in 360 marketing.
Martin, We love hearing this! Thanks for sharing your review and for your valuable feedback. All the best, Paige, Social Media Specialist at Keap
Ed S.
Marketing and Advertising, 1-10 employees
Used monthly for 1-2 years
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My experience was positive with the exception of having to hire a 3rd party to build out my marketing automations
Ability to run automated marketing campaigns
Challenging to build marketing automations
Hi Ed, Thank you so much for taking the time to leave a review. We're glad to hear that Keap was helpful to you in building out marketing campaigns. I'm sorry to hear that you found the campaigns difficult to build out. While I'm happy to hear that you were able to get assistance in building out your campaigns, I also encourage you to check out https://help.keap.com/help for step by step instructions on many different features in your Keap app.
Manuel E.
Hospital & Health Care, 501-1,000 employees
Used daily for 2+ years
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Muy buena muy compatible con sistema operativos
Plataforma de CRM en lÃnea bien establecida con herramientas de marketingUsamos keap para administrar la base de datos de nuestros clientes. hicimos marketing por correo electrónico, generación de prospectos, formularios internos, plantillas de correo electrónico y campañas automáticas y más. Me complace decirle que, aunque podemos encontrar muchos sistemas de CRM baratos, Keap es el mejor y vale la...
Quizas mas opciones de email marketing aunque es optima
Showing original review in Spanish. See translation
Jamie W.
Used daily for 6-12 months
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Infusionsoft is very user friendly CRM marketing automation tool geared perfect for small businesses. One of the best features of this platform is the dashboard because of it''s customization ability. The main dashboard is organized into drag-and-drop widgets that user can customize. One of the most useful dashboard is called, My Day. This dashboard is similar to a project management dashboard that allows users to organize tasks, appointments, notes, and lead opportunities.
Infusionsoft does not have social media marketing automation built into it. However, it does have an open API and integrates with Zapier allowing users to connect to social marketing products.
Ismaël D.
Design, 1-10 employees
Used daily for less than 6 months
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Very good good tool for marketing, marketing and many more
I prefer the automation side of this software
No problems encountered with the software so far
Kuanyu C.
Financial Services,
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Good support and training team. Flexible payment available.
Less template flyer available for CRM. Extra cost for other marketing package.
Jema E.
Management Consulting, 1-10 employees
Used daily for less than 6 months
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This program is best utilized by companies with a high volume and room in the budget for an IT person to handle additional programming requests for Infusionsoft.
marketing automation
not fully customizable without the expertise of a technical guru
Sophia G.
Insurance,
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User friendly, main features are easy to access, allows to get a snapshot of your business and have a better understanding of your sales, marketing efforts and etc
It needs more options when it comes to viewing client's terminated/cancelled policies so not only active policies could be viewed. If it had a 360 degree view on a client it would be great.
Henry E.
Marketing and Advertising, 1-10 employees
Used weekly for 2+ years
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They used to be the best game in town by a long shot! Today, they're middle of the road in my opinion - still a solid system but lots of options out there now. But I still use them and like them!
Marketing automation is different their strength. Being able to setup automated marketing workflows quickly and easily.
Their reporting needs a major overhaul. No good, data-driven dashboards & metrics compared to systems like Salesforce. You can get the data but not easily nor intuitively.
Matt M.
Used daily for 6-12 months
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Marketing Automation!!!
The marketing automation is hands down the best thing about Infusionsoft. From the ability to design your shopping cart to embed on your website, then actually creating the products in Infusionsoft so that when someone buys, it can trigger followup campaigns immediately. Also, the landing page builder is really nice!
While overall I think Infusionsoft is great, there have been several instances where I need to contact support for random minor issues. But with such a robust program, there's never been anything serious enough to make me want to switch, and their support team is great. One thing I'd like to see improved is the CRM functionality.
Earl C.
Medical Practice, 11-50 employees
Used other for 6-12 months
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Needs to have a much better training program. I found someone who had a series of videos on how to use it. Much better than paying the to get the training.
Can implement, track and control your own marketing campaign. It provides you good feedback on if marketing campaigns are successful.
Extremely difficult to understand (especially for someone that is not tech savvy). Several people I know refer to is as confusionsoft.
Verified reviewer
Management Consulting,
Used weekly for less than 6 months
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Solid marketing automation principles.
Very solid marketing automation program with years of experience. Very good SPAM dodging technics which ensure a high delivery success rate.
It is difficult to set it up yourself. When I signed up they offered me a coaching sessions to assist in getting started. This never happened, I requested it a few times without response. I think one of their draw backs is that they do not offer a support desk where you can get a ticket number. To get support you need to use the chat window and it took the guys (several different support people) on the other side almost a week to sort out a little problem.
Jimmy K.
Insurance, 1-10 employees
Used daily for 6-12 months
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Very user friendly. Holds all of our policy holders information in place. Easy to find particular clients by adding a tag to their name.
Still trying to figure out how to effectively integrate the email marketing portion of the software.
Heather D.
Farming, 1-10 employees
Used daily for 1-2 years
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Truly the future of marketing.
It really helps to streamline so many processes. We can reach so many more people in a shorter period of time just by tagging our customers as we go. We can add each customer to relevant categories and it allows us to reach just the customers we want without bugging customers who do not want that info. For example: Customers who can only use product A will get the product A e-mail. Customers who only use product B will not get the product A e-mail. Customers who use product A&B would get the product A e-mail.
It takes some dedicated time to learn it and patience but it's worth the time. It is also a bit pricey but it has proven to be the best that I can find.
Hi Heather, We appreciate you for writing a review! We're happy to hear you've been able to streamline your processes and reach your customers. Thank you!
Joe C.
Used daily for 2+ years
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Automating everything in the marketing and sales process and tracking results. It is the most powerful marketing tool with toms of possibilities.
It's like a blank piece of paper that can be used to communicate many things. You're going to have to put 10x the work into getting the process in place than you would think. Once it's in place though it's great.
Luca B.
Food & Beverages, 11-50 employees
Used daily for less than 6 months
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You can monitor online and offline marketing costs. You can see every single euro spent on marketing that comes back to your investment
There is nothing i like least about infusionsoft. I'm coming from other software and they where very rough, and anytime i had to connect the software for marketing automation to the CRM and check which people where in which list. Now every people receive his own comunication and has its own funnel.
Ceecee W.
Real Estate, 1-10 employees
Used daily for less than 6 months
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Marketing campaigns and customer database
Infusionsoft has a great flowchart-style campaign builder. It makes building email campaigns fun. You can even personalize each campaign to any all your different clients. Infusionsoft has a private facebook group and great customer support
The cost is ridiculously expensive AND, on top of that, there is a mandatory kickstarter coaching package. The software is very complex and so you will need the kickstarter package.
Verified reviewer
11-50 employees
Used weekly for 1-2 years
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Easy to use and allows for easy integration into website to collect data from forms. Like that integration allows for design styling to match rest of website.
Not too many complaints about this product. It does what's needed and integrates well with other marketing tools.
Tori G.
Health, Wellness and Fitness, 1-10 employees
Used weekly for less than 6 months
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marketing automation is on point! so nice
havent had any complaints yet . so no cons
Tori, Thank you so much for the high marks and your valuable feedback! All the best, Paige, Social Media Specialist at Keap
Tifany B.
Hospitality, 11-50 employees
Used daily for 6-12 months
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Easy to use, high level functionality, and the many free or cost efficient integrations with other applications.
Nothing. I would recommend this system to anyone looking to manage their customer database, leads, and marketing automation.
Bryan S.
Marketing and Advertising,
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It does everything we need it to and then some, and support is fantastic. The system is super easy to use.
It does so much you can get lost setting up marketing campaigns. That's a good problem to have.