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Keap vs Marketing 360 Comparison

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Overview

Category Leaders

Step up to all-in-one sales & marketing software designed for entrepreneurs, startups and larger teams. Our platform organizes...

Category Leaders

Marketing 360 is trusted by over 20,000 small businesses. Business owners use our business growth platform because the technology...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

129

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

25

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

1.1K

5

4

3

2

1

554

375

140

53

57

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.6

1K

5

4

3

2

1

813

126

32

14

43

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

The interface is clean and easy to use. On first impressions it looked like the re-brand from InfusionSoft was a move good to keep things more simple.
I love this product, it is the best when you get advanced marketing experience and a big mail list, you can really do magic with it with the advanced action based segmentation.
I had some great help with getting everything set up and I find the email automation system quite easy to use and understand, which is great as it has gotten me to do a lot more with automation.

Pros

They have been wonderful to work with. They have went over and beyond and have been very accommodating while working with me.
As promised it is taking off and extremely excited for what else is to come in the future and what executives can work now they have a great website to send all of my leads to.
Our company has used and gets great results from mymarketing360.com for years now. The re-targeting ads are very effective, the real-time analytics are excellent, and the customer support is awesome.

Cons

When you leave it idle, rather than timing out gracefully, you lose any unsaved info. I know that's more of a "my workflow, why the hell aren't you saving your work" issue, but it's still annoying.
Sick and tired of paying money for something no one can make function and do what I need.
Infusionsoft refuses to make simple fixes. Terrible for business to business.

Cons

Poor customer service, lots of errors that created problems in our SEO.
I feel they can be pricey in the sense that every thing that they do you get charged for.
I put myself in a very bad spot using these guys.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features145
  • 2-Way Messaging
  • AB Testing
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Archiving & Retention
  • Attendance Tracking
  • Audience Targeting
  • Audio File Management
  • Audit Management
  • Auto Update
  • Auto-Responders
  • Automated Publishing
  • Automated Responses
  • Automated Scheduling
  • Automatic Re-ordering
  • Barcode/Ticket Scanning
  • Batch Processing
  • Behavior Analytics
  • Behavior Tracking
  • Behavioral Targeting
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Booth Rental Management
  • Brand Tracking
  • Built-in Accounting
  • Buy Here, Pay Here
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Communications Management
  • Competitive Analysis
  • Compliance Management
  • Configurable Workflow
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Contingency Billing
  • Contract/License Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Journey Mapping
  • Customer Management
  • Customer Portal
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Debit/Credit Card Processing
  • Design Management
  • Discount Management
  • Display Ad Management
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Equipment Tracking
  • Event Management
  • Event Triggered Actions
  • FAQ
  • File Sharing
  • Filtering
  • For Arborists
  • For Barbershops
  • For Bars/Clubs
  • For Carpet Cleaners
  • For Chiropractors
  • For Financial Institutions
  • For Insurance Industry
  • For Plumbing Industry
  • For Sales Teams/Organizations
  • For Salons and Spas
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Form Builder
  • Forms Management
  • Fraud Detection
  • Full Text Search
  • Geotargeting
  • Gift Card Management
  • Goal Setting/Tracking
  • Google Analytics Integration
  • Group Scheduling
  • HIPAA Compliant
  • Hourly Billing
  • Image Editing
  • Image Library
  • In-Person Payments
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Control
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Management
  • Job Scheduling
  • Keyword Filtering
  • Keyword Rank Tracking
  • Keyword Research Tools
  • Keyword Tracking
  • Kitting
  • Knowledge Management
  • Labor Rates
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Link Management
  • List Management
  • Live Chat
  • Localization Automation
  • Loyalty Program
  • Maintenance Scheduling
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Media Library
  • Member Communication
  • Member Directory
  • Member Portal
  • Membership Management
  • Message Personalization
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Mobile Coupons
  • Mobile Keywords
  • Mobile Optimized Emails
  • Mobile Payments
  • Mobile Retargeting
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Multiple Payment Options
  • Multiple Site Management
  • Multivariate Testing
  • New Car Dealer
  • Online Booking
  • Online Booking Tools
  • Online Calendar
  • Online Giving
  • Online Invoicing
  • Online Payments
  • Online Store
  • Online Store Builder
  • Order Management
  • Order Processing
  • Order Tracking
  • PCI Compliance
  • Pageview Tracking
  • Partial Payments
  • Patient Management
  • Patient Records Management
  • Payment Collection
  • Payment Fraud Prevention
  • Payment Processing
  • Payment Processing Services Integration
  • Payment Reminders
  • Payroll Management
  • Performance Metrics
  • Personalization
  • Photos/Images
  • Pipeline Management
  • Pipeline Reports
  • Pledge Management
  • Point of Sale (POS)
  • Polls/Voting
  • Post Management
  • Post Scheduling
  • Pre-built Templates
  • Predictive Analytics
  • Preview Functionality
  • Pricing and Cost Calculations
  • Prioritization
  • Product Configurator
  • Project Billing
  • Promotions Management
  • Prospecting Tools
  • Publishing Options
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reference Usage Tracking
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Request Escalation
  • Rescheduling
  • Reservations Management
  • Response Management
  • Responsive
  • Returns Management
  • Review Generation
  • Review Monitoring
  • Reviews Management
  • Role-Based Permissions
  • Room Booking
  • Routing
  • SEO Management
  • SMS Messaging
  • SMS Reminders
  • Sales Activity Management
  • Sales Analytics
  • Sales Automation
  • Sales Floor Management
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Messaging
  • Scheduling
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Separate Checks
  • Service Department
  • Service History
  • Shared Contacts
  • Shipping Management
  • Shopping Cart
  • Shortcodes
  • Site Search Tracking
  • Small Group Management
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Performance Management
  • Social Promotion
  • Source Tracking
  • Spam Blocker
  • Split Checks
  • Staff Management
  • Status Tracking
  • Tagging
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Team Management
  • Technician Management
  • Template Management
  • Templates
  • Territory Management
  • Text Editing
  • Text-to-Win
  • Third Party Integrations
  • Time Tracking
  • Time on Site Tracking
  • Tips Management
  • Transaction History
  • Transaction Monitoring
  • Treatment Planning
  • Trend Analysis
  • Used Car Dealer
  • User Interaction Tracking
  • Version Control
  • Video Management
  • Video Support
  • Visitor Tracking
  • Visual Analytics
  • Volunteer Management
  • WYSIWYG Editor
  • Wait List Management
  • Web Forms
  • Web Traffic Reporting
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Visitor Tracking
  • Widgets
  • Work Order Management
  • Workflow Management
  • Worship Planning
  • XML/RSS
  • eCommerce Management
  • Total features344
  • 2-Way Messaging
  • AB Testing
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Archiving & Retention
  • Attendance Tracking
  • Audience Targeting
  • Audio File Management
  • Audit Management
  • Auto Update
  • Auto-Responders
  • Automated Publishing
  • Automated Responses
  • Automated Scheduling
  • Automatic Re-ordering
  • Barcode/Ticket Scanning
  • Batch Processing
  • Behavior Analytics
  • Behavior Tracking
  • Behavioral Targeting
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Booth Rental Management
  • Brand Tracking
  • Built-in Accounting
  • Buy Here, Pay Here
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Communications Management
  • Competitive Analysis
  • Compliance Management
  • Configurable Workflow
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Contingency Billing
  • Contract/License Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Journey Mapping
  • Customer Management
  • Customer Portal
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Debit/Credit Card Processing
  • Design Management
  • Discount Management
  • Display Ad Management
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Equipment Tracking
  • Event Management
  • Event Triggered Actions
  • FAQ
  • File Sharing
  • Filtering
  • For Arborists
  • For Barbershops
  • For Bars/Clubs
  • For Carpet Cleaners
  • For Chiropractors
  • For Financial Institutions
  • For Insurance Industry
  • For Plumbing Industry
  • For Sales Teams/Organizations
  • For Salons and Spas
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Form Builder
  • Forms Management
  • Fraud Detection
  • Full Text Search
  • Geotargeting
  • Gift Card Management
  • Goal Setting/Tracking
  • Google Analytics Integration
  • Group Scheduling
  • HIPAA Compliant
  • Hourly Billing
  • Image Editing
  • Image Library
  • In-Person Payments
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Control
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Management
  • Job Scheduling
  • Keyword Filtering
  • Keyword Rank Tracking
  • Keyword Research Tools
  • Keyword Tracking
  • Kitting
  • Knowledge Management
  • Labor Rates
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Link Management
  • List Management
  • Live Chat
  • Localization Automation
  • Loyalty Program
  • Maintenance Scheduling
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Media Library
  • Member Communication
  • Member Directory
  • Member Portal
  • Membership Management
  • Message Personalization
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Mobile Coupons
  • Mobile Keywords
  • Mobile Optimized Emails
  • Mobile Payments
  • Mobile Retargeting
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Multiple Payment Options
  • Multiple Site Management
  • Multivariate Testing
  • New Car Dealer
  • Online Booking
  • Online Booking Tools
  • Online Calendar
  • Online Giving
  • Online Invoicing
  • Online Payments
  • Online Store
  • Online Store Builder
  • Order Management
  • Order Processing
  • Order Tracking
  • PCI Compliance
  • Pageview Tracking
  • Partial Payments
  • Patient Management
  • Patient Records Management
  • Payment Collection
  • Payment Fraud Prevention
  • Payment Processing
  • Payment Processing Services Integration
  • Payment Reminders
  • Payroll Management
  • Performance Metrics
  • Personalization
  • Photos/Images
  • Pipeline Management
  • Pipeline Reports
  • Pledge Management
  • Point of Sale (POS)
  • Polls/Voting
  • Post Management
  • Post Scheduling
  • Pre-built Templates
  • Predictive Analytics
  • Preview Functionality
  • Pricing and Cost Calculations
  • Prioritization
  • Product Configurator
  • Project Billing
  • Promotions Management
  • Prospecting Tools
  • Publishing Options
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reference Usage Tracking
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Request Escalation
  • Rescheduling
  • Reservations Management
  • Response Management
  • Responsive
  • Returns Management
  • Review Generation
  • Review Monitoring
  • Reviews Management
  • Role-Based Permissions
  • Room Booking
  • Routing
  • SEO Management
  • SMS Messaging
  • SMS Reminders
  • Sales Activity Management
  • Sales Analytics
  • Sales Automation
  • Sales Floor Management
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Messaging
  • Scheduling
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Separate Checks
  • Service Department
  • Service History
  • Shared Contacts
  • Shipping Management
  • Shopping Cart
  • Shortcodes
  • Site Search Tracking
  • Small Group Management
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Performance Management
  • Social Promotion
  • Source Tracking
  • Spam Blocker
  • Split Checks
  • Staff Management
  • Status Tracking
  • Tagging
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Team Management
  • Technician Management
  • Template Management
  • Templates
  • Territory Management
  • Text Editing
  • Text-to-Win
  • Third Party Integrations
  • Time Tracking
  • Time on Site Tracking
  • Tips Management
  • Transaction History
  • Transaction Monitoring
  • Treatment Planning
  • Trend Analysis
  • Used Car Dealer
  • User Interaction Tracking
  • Version Control
  • Video Management
  • Video Support
  • Visitor Tracking
  • Visual Analytics
  • Volunteer Management
  • WYSIWYG Editor
  • Wait List Management
  • Web Forms
  • Web Traffic Reporting
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Visitor Tracking
  • Widgets
  • Work Order Management
  • Workflow Management
  • Worship Planning
  • XML/RSS
  • eCommerce Management

Integrations

  • Total integrations284
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations17
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

AvatarImg
AvatarImg

Martin E.

Internet, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Keap logo

Keap

the best I have to try to put together marketing strategies

Reviewed 4 years ago
Pros

The scope that can be had with this tool is difficult to explain. It is too complete and professional. It allows to put together a complete digital marketing strategy and establish a workflow with all possible alternatives to be able to specify sales and communicate to people.

Cons

The only bad thing is that it has no documentation in Spanish and that it is a bit expensive. For small businesses it is not profitable since they would not pay what it is worth, but it does apply for large companies that decide to invest in 360 marketing.

Vendor response

Martin, We love hearing this! Thanks for sharing your review and for your valuable feedback. All the best, Paige, Social Media Specialist at Keap

ES
AvatarImg

Ed S.

Marketing and Advertising, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Keap logo

Keap

Full Set of Marketing Automation Features and Functionality

Reviewed 9 months ago

My experience was positive with the exception of having to hire a 3rd party to build out my marketing automations

Pros

Ability to run automated marketing campaigns

Cons

Challenging to build marketing automations

Vendor response

Hi Ed, Thank you so much for taking the time to leave a review. We're glad to hear that Keap was helpful to you in building out marketing campaigns. I'm sorry to hear that you found the campaigns difficult to build out. While I'm happy to hear that you were able to get assistance in building out your campaigns, I also encourage you to check out https://help.keap.com/help for step by step instructions on many different features in your Keap app.

AvatarImg
AvatarImg

Manuel E.

Hospital & Health Care, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Keap logo

Keap

Muy buena

Reviewed 3 months ago

Muy buena muy compatible con sistema operativos

Pros

Plataforma de CRM en línea bien establecida con herramientas de marketingUsamos keap para administrar la base de datos de nuestros clientes. hicimos marketing por correo electrónico, generación de prospectos, formularios internos, plantillas de correo electrónico y campañas automáticas y más. Me complace decirle que, aunque podemos encontrar muchos sistemas de CRM baratos, Keap es el mejor y vale la...

Cons

Quizas mas opciones de email marketing aunque es optima

Showing original review in Spanish. See translation

JW
AvatarImg

Jamie W.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Keap logo

Keap

Perfect sales management and marketing automation tool for small businesses

Reviewed 5 years ago
Pros

Infusionsoft is very user friendly CRM marketing automation tool geared perfect for small businesses. One of the best features of this platform is the dashboard because of it''s customization ability. The main dashboard is organized into drag-and-drop widgets that user can customize. One of the most useful dashboard is called, My Day. This dashboard is similar to a project management dashboard that allows users to organize tasks, appointments, notes, and lead opportunities.

Cons

Infusionsoft does not have social media marketing automation built into it. However, it does have an open API and integrates with Zapier allowing users to connect to social marketing products.

AvatarImg
AvatarImg

Ismaël D.

Design, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Keap logo

Keap

Marketing Automation Software

Reviewed 2 months ago

Very good good tool for marketing, marketing and many more

Pros

I prefer the automation side of this software

Cons

No problems encountered with the software so far

KC
AvatarImg

Kuanyu C.

Financial Services,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Keap logo

Keap

Easy to use and friendly interface

Reviewed 9 years ago
Pros

Good support and training team. Flexible payment available.

Cons

Less template flyer available for CRM. Extra cost for other marketing package.

JE
AvatarImg

Jema E.

Management Consulting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Keap logo

Keap

Infusionsoft

Reviewed 6 years ago

This program is best utilized by companies with a high volume and room in the budget for an IT person to handle additional programming requests for Infusionsoft.

Pros

marketing automation

Cons

not fully customizable without the expertise of a technical guru

SG
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Sophia G.

Insurance,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Keap

User friendly CRM and marketing platform

Reviewed 6 years ago
Pros

User friendly, main features are easy to access, allows to get a snapshot of your business and have a better understanding of your sales, marketing efforts and etc

Cons

It needs more options when it comes to viewing client's terminated/cancelled policies so not only active policies could be viewed. If it had a 360 degree view on a client it would be great.

HE
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Henry E.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Keap

Long term Infusionsoft/Keap user

Reviewed 2 years ago

They used to be the best game in town by a long shot! Today, they're middle of the road in my opinion - still a solid system but lots of options out there now. But I still use them and like them!

Pros

Marketing automation is different their strength. Being able to setup automated marketing workflows quickly and easily.

Cons

Their reporting needs a major overhaul. No good, data-driven dashboards & metrics compared to systems like Salesforce. You can get the data but not easily nor intuitively.

MM
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Matt M.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Keap

While there is a learning curve, once you are familiar with the layout and functionality, it rocks.

Reviewed 5 years ago

Marketing Automation!!!

Pros

The marketing automation is hands down the best thing about Infusionsoft. From the ability to design your shopping cart to embed on your website, then actually creating the products in Infusionsoft so that when someone buys, it can trigger followup campaigns immediately. Also, the landing page builder is really nice!

Cons

While overall I think Infusionsoft is great, there have been several instances where I need to contact support for random minor issues. But with such a robust program, there's never been anything serious enough to make me want to switch, and their support team is great. One thing I'd like to see improved is the CRM functionality.

EC
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Earl C.

Medical Practice, 11-50 employees

Used other for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Keap

The software appears to do a lot for the money but the training that you pay a lot for was not valuable.

Reviewed 5 years ago

Needs to have a much better training program. I found someone who had a series of videos on how to use it. Much better than paying the to get the training.

Pros

Can implement, track and control your own marketing campaign. It provides you good feedback on if marketing campaigns are successful.

Cons

Extremely difficult to understand (especially for someone that is not tech savvy). Several people I know refer to is as confusionsoft.

AR
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Verified reviewer

Management Consulting,

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Keap

Was not a happy customer.

Reviewed 5 years ago

Solid marketing automation principles.

Pros

Very solid marketing automation program with years of experience. Very good SPAM dodging technics which ensure a high delivery success rate.

Cons

It is difficult to set it up yourself. When I signed up they offered me a coaching sessions to assist in getting started. This never happened, I requested it a few times without response. I think one of their draw backs is that they do not offer a support desk where you can get a ticket number. To get support you need to use the chat window and it took the guys (several different support people) on the other side almost a week to sort out a little problem.

JK
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Jimmy K.

Insurance, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Keap

Wonderful CRM program

Reviewed 6 years ago
Pros

Very user friendly. Holds all of our policy holders information in place. Easy to find particular clients by adding a tag to their name.

Cons

Still trying to figure out how to effectively integrate the email marketing portion of the software.

HD
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Heather D.

Farming, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Keap

More Bang for your Buck

Reviewed 5 years ago

Truly the future of marketing.

Pros

It really helps to streamline so many processes. We can reach so many more people in a shorter period of time just by tagging our customers as we go. We can add each customer to relevant categories and it allows us to reach just the customers we want without bugging customers who do not want that info. For example: Customers who can only use product A will get the product A e-mail. Customers who only use product B will not get the product A e-mail. Customers who use product A&B would get the product A e-mail.

Cons

It takes some dedicated time to learn it and patience but it's worth the time. It is also a bit pricey but it has proven to be the best that I can find.

Vendor response

Hi Heather, We appreciate you for writing a review! We're happy to hear you've been able to streamline your processes and reach your customers. Thank you!

JC
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Joe C.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Keap

Took us a few years but we use the CRM part of the program now. It is very complex but powerful

Reviewed 5 years ago
Pros

Automating everything in the marketing and sales process and tracking results. It is the most powerful marketing tool with toms of possibilities.

Cons

It's like a blank piece of paper that can be used to communicate many things. You're going to have to put 10x the work into getting the process in place than you would think. Once it's in place though it's great.

LB
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Luca B.

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Keap

A wonderfoul experience

Reviewed 5 years ago
Pros

You can monitor online and offline marketing costs. You can see every single euro spent on marketing that comes back to your investment

Cons

There is nothing i like least about infusionsoft. I'm coming from other software and they where very rough, and anytime i had to connect the software for marketing automation to the CRM and check which people where in which list. Now every people receive his own comunication and has its own funnel.

CW
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Ceecee W.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Keap

Complex but gets the job done

Reviewed 5 years ago

Marketing campaigns and customer database

Pros

Infusionsoft has a great flowchart-style campaign builder. It makes building email campaigns fun. You can even personalize each campaign to any all your different clients. Infusionsoft has a private facebook group and great customer support

Cons

The cost is ridiculously expensive AND, on top of that, there is a mandatory kickstarter coaching package. The software is very complex and so you will need the kickstarter package.

AR
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Verified reviewer

11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Keap

Great tool for integrating into website.

Reviewed 5 years ago
Pros

Easy to use and allows for easy integration into website to collect data from forms. Like that integration allows for design styling to match rest of website.

Cons

Not too many complaints about this product. It does what's needed and integrates well with other marketing tools.

TG
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Tori G.

Health, Wellness and Fitness, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Keap

infusion soft

Reviewed 4 years ago
Pros

marketing automation is on point! so nice

Cons

havent had any complaints yet . so no cons

Vendor response

Tori, Thank you so much for the high marks and your valuable feedback! All the best, Paige, Social Media Specialist at Keap

TB
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Tifany B.

Hospitality, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Keap

Love InfusionSoft. It has really changed the way we do business

Reviewed 5 years ago
Pros

Easy to use, high level functionality, and the many free or cost efficient integrations with other applications.

Cons

Nothing. I would recommend this system to anyone looking to manage their customer database, leads, and marketing automation.

BS
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Bryan S.

Marketing and Advertising,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Keap

We have been using this product for the better part of 5 years

Reviewed 8 years ago
Pros

It does everything we need it to and then some, and support is fantastic. The system is super easy to use.

Cons

It does so much you can get lost setting up marketing campaigns. That's a good problem to have.

GZ