This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Mediatech-cx

Customer experience management software

see alternatives

Mediatech-cx Pricing, Features, Reviews and Alternatives

Mediatech-cx product overview

What is Mediatech-cx?

Mediatech-cx is a cloud-based feedback management solution designed to enhance customer and employee satisfaction and engagement by capturing customer feedback across all channels and then analyzing it in depth using real-time dashboards, verbatim intelligence, insights discovery, and more. With Instant eXperience, users can listen, understand and act on feedback in real time from their customers across all channels. Users can easily capture customer feedback linked to interactions, transactions or lifetime events and select the most relevant captured media to ensure the maximum response rate and best audience experience.

Key benefits of using Mediatech-cx

• Users can leverage customer feedback to increase selling and cross-selling opportunities.

• The software provides level reporting adapted to all hierarchical levels.

• Offers total autonomy to modify questionnaires, reports, dashboard, users and more.

• Allows users to define and refine the survey questionnaires and targets in just a few clicks.

• Users can capture customer feedback to ensure the maximum response rate and best audience experience.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support

Training options

In Person
Documentation
Webinars
Live Online

Mediatech-cx features

Functionality

No reviews

Total Features14 7 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Alerts/Notifications
Call Reporting
Survey/Poll Management
360 Degree Feedback
Real Time Monitoring
Complaint Monitoring

Functionality contenders

Mediatech-cx users reviews

Overall rating

No reviews

Positive reviews

No info
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Overall rating contenders

Mediatech-cx FAQs and common questions

Mediatech-cx has the following typical customers:
Mid Size Business, Small Business


Mediatech-cx supports the following languages:
French, English


No, Mediatech-cx does not have an API available.


Mediatech-cx offers the following support options:
Phone Support

Common Mediatech-cx comparisons

Related categories