Intouch Insight Comparison

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Overview

For over 25 years Intouch Insight has helped customer-centric organizations improve their customer experience, strengthen brand reputation and improve business performance with their suite of customer experience management products and services.
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical Customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
Starting from
Starting from
Starting from
Starting from
Starting from
$250.00/
mo.
month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
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User reviews

4.6

(10)

54321
6
4
0
0
0
  • Value for money
  • Features
  • Ease of use
  • Customer support

Pros

No data

Cons

No data
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features35
  • 360 Degree Feedback
  • Action Item Tracking
  • Action Management
  • Action Planning
  • Activity Management
  • Activity Tracking
  • Assignment Management
  • Auditing
  • Automatic Notifications
  • Content Library
  • Custom Fields
  • Custom Forms
  • Customer Experience Management
  • Customer Service Analytics
  • Dashboard Creation
  • Data Filtering
  • Data Import/Export
  • Deadline Management
  • Electronic Signature Capture
  • Forms Management
  • History Tracking
  • Issue Management
  • Issue Tracking
  • Mobile Integration
  • Permission Management
  • Question Library
  • Real Time Analytics
  • Real Time Data
  • Survey Management
  • Surveys & Feedback
  • Task Management
  • Task Tracking
  • Trend Analysis
  • Visual Analytics
  • Web Forms

Integrations

  • Total integrations6
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing
  • Mailchimp
  • Microsoft Outlook
  • Office 365
  • PayPal
  • QuickBooks
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
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