This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

Learn why GetApp is free

LiaCX vs AllVoices Comparison

Overview

LiaCX is a CX (customer experience) intelligence platform that helps you listen, interpret, and act on customer & operational...

Allvoices is a whistleblowing platform, which helps businesses allow employees to anonymously share feedback and report workplace...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(10)

5

4

3

2

1

6

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

(3)

5

4

3

2

1

2

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I would highly recommend Intouch because of the great one on one customer care and support.
The Customer Service is fantastic. Response times are quick and the Team goes above and beyond to help.
Great features, great support, easy to use, reasonable price.

Pros

Not enoughreviews yet

Cons

Mystery shoppers are required to submit photos through the Intouch camera which sometimes give off bad images. Some mystery shops are not worth the price we pay.
The web interface could use some updating. Some parts can be difficult to navigate.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features76
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Anonymous Feedback
  • Assignment Management
  • Audit Management
  • Benchmarking
  • Case Management
  • Churn Management
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Complaint Management
  • Complaint Monitoring
  • Content Library
  • Corrective and Preventive Actions (CAPA)
  • Customer Complaint Tracking
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Deadline Management
  • Electronic Signature
  • Feedback Management
  • Forms Management
  • Historical Reporting
  • Incident Reporting
  • Issue Management
  • Issue Tracking
  • Key Performance Indicators
  • Knowledge Management
  • Live Chat
  • Metadata Management
  • Mobile Access
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Negative Feedback Management
  • Performance Metrics
  • Predictive Analytics
  • Publishing / Sharing
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Real Time Analytics
  • Real Time Data
  • Real-Time Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • Scorecards
  • Search/Filter
  • Self Service Data Preparation
  • Self Service Portal
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Monitoring
  • Strategic Planning
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Text Analysis
  • Trend / Problem Indicators
  • Trend Analysis
  • URL Customization
  • Video Support
  • Visual Analytics
  • Web Forms
  • Total features12
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Anonymous Feedback
  • Assignment Management
  • Audit Management
  • Benchmarking
  • Case Management
  • Churn Management
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Complaint Management
  • Complaint Monitoring
  • Content Library
  • Corrective and Preventive Actions (CAPA)
  • Customer Complaint Tracking
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Deadline Management
  • Electronic Signature
  • Feedback Management
  • Forms Management
  • Historical Reporting
  • Incident Reporting
  • Issue Management
  • Issue Tracking
  • Key Performance Indicators
  • Knowledge Management
  • Live Chat
  • Metadata Management
  • Mobile Access
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Negative Feedback Management
  • Performance Metrics
  • Predictive Analytics
  • Publishing / Sharing
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Real Time Analytics
  • Real Time Data
  • Real-Time Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • Scorecards
  • Search/Filter
  • Self Service Data Preparation
  • Self Service Portal
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Monitoring
  • Strategic Planning
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Text Analysis
  • Trend / Problem Indicators
  • Trend Analysis
  • URL Customization
  • Video Support
  • Visual Analytics
  • Web Forms

Integrations

  • Total integrations6
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

LiaCX vs. AllVoices

See how LiaCX and AllVoices stack up against each other by comparing features, pricing, ratings, integrations, security & more.

Select your country

10+ YEARS RECOMMENDING SOFTWARE

Ā© 2010-2021 GetApp. All Rights Reserved.
GetAppĀ® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.