iZettle Pricing, Features, Reviews & Comparison of Alternatives

iZettle

Accept credit card payments with a smartphone or tablet

4.37/5 (19 reviews)

iZettle overview

What is iZettle?

iZettle provides a mobile point of sale (POS) solution to allow users to accept card payments via their smartphone or tablet. The usage-based pricing model has a sliding scale of transaction fees, which decrease as monthly sales increase.

iZettle offer two card readers - the Lite, available free with business accounts, which connects to phones and tablets via the headphone jack and supports cards with either a chip or magnetic stripe, and the Pro Contactless, which is also able to take payments from contactless cards and Apple Pay, and connects wirelessly to devices.

iZettle supports multiple different of cash drawers and receipt printers, allowing users to take cash payments and print receipts for customers, which can alternatively be sent by SMS or email.
www.izettle.com

Pricing

Value for money
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Devices

Business size

S
M
L

Markets

Brazil, Europe, Germany, Mexico, United Kingdom

Supported languages

English, Danish, Dutch, Finnish, French and 6 other languages, German, Italian, Norwegian, Portuguese, Spanish, Swedish
iZettle screenshot: iZettle supply two types of card reader, with bluetooth or wired connection, and both chip and mag stripe reading capabilitiesHow to Get Started with iZettleiZettle screenshot: Users can organise their product library into folders in the iZettle point of sale interface iZettle screenshot: Product variants can be added in iZettle, such as different flavours or sizes, each with their own priceiZettle screenshot: iZettle supports signature or PIN confirmation for accepting card paymentsGrow any business with iZettle

iZettle reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.7
  4.6
Anthony Nixon

Flexible and functional POS system

Used daily for 2+ years
Reviewed 2019-08-11
Review Source: Capterra

Pros
Great app for newco companies setting up on a budget but robust enough to support a mid-size organization. Simple programmable interface with a high degree of functionality.

Cons
It has a daily/monthly overview of sales but lacks a weekly view which is a shame as this would be highly useful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Alena Kliapitskaia

Best program for the payment operations

Used daily for 6-12 months
Reviewed 2020-02-29
Review Source: Capterra

Pros
We use this program to take payments from our guests (I am the manager of a small Apart Hotel). It was really easy to order all the equipment. And also easy to configure and use. You can make as many options of the service as you need, group them into the folders and also make a special button for the discounts. It’s a really good program, because you can set also the different taxes for each position. The sales reports are also very convenient and visual. Money transfers to the bank account very quick (about 1-2 work days). We enjoy this program and don’t want to change it for anything.

Cons
For our company everything is good. It could be wonderful if you add an option to charge guests be credit cards before the check-in as a prepayment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kirill Klyapitsky

Good product

Used weekly for less than 6 months
Reviewed 2020-03-01
Review Source: Capterra

Pros
Easy to work. Easy to collect my money from it.

Cons
Really I did not have any situations which I don’t like in this product

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Karl Giesriegl

needs much more programming

Used daily for less than 6 months
Reviewed 2018-09-15
Review Source: Capterra

Obviously they never talked people from from restaurant, bar or other gastronomy management. Even if they say they are a POS for gastronomy, they are programming something totally different. All the reports you need are very difficult to find, or not available at all - most of the reports are not necessary at all. We tested the program very intense and gave a lot of necessary feedback - but it dissapeared into the void. The whole experience with iZettle Pro left us shaking our heads in disbelief. STAY AWAY - it will eat a lot of your time.

Pros
They iZettle Go version is great - this review is about the iZettle Pro version

Cons
- very bad programming - no helpful support - no real time data available (you have to wait till the next evening till the program actualize data) - if you use 2 or more terminals, they do not synchronize - this is ridiculous - the also issued a iZettle PRO APP - it has no functions at all. You only see a total sum. - they don't give you any information about their fee - in general: no tax authority in the world will approve to this software! (most of the programming worked in iZettle Go, but not in their professional version (where you have to pay per terminal).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Marilyn Benjamin

Excellent merchant & card facilities

Used daily for 1-2 years
Reviewed 2019-03-05
Review Source: Capterra

It’s been brilliant and I would highly recommend

Pros
The options with this are endless. You can take payments with all cards (including AMEX), you can also take payment by Apple Pay! It’s quick easy to use and it’s aesthetcially pleasing to work with also. Battery lasts forever.

Cons
It would also be good to have a slightly more substantial unit for those of us that would like to use the device at a stationary location.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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iZettle pricing

Transaction fees based on monthly sales - 2.75% for £2000 or less, down to a minimum of 1.50%

iZettle features

API (389 other apps)
Activity Dashboard (241 other apps)
Activity Tracking (177 other apps)
Automatic Notifications (212 other apps)
CRM Integration (142 other apps)
Calendar Management (190 other apps)
Custom Fields (154 other apps)
Customer Database (168 other apps)
Customizable Branding (217 other apps)
Customizable Reporting (175 other apps)
Customizable Templates (188 other apps)
Data Import/Export (192 other apps)
Electronic Payments (149 other apps)
Email Integration (203 other apps)
Real Time Data (141 other apps)
Reminders (194 other apps)
Reporting & Statistics (262 other apps)
Social Media Integration (184 other apps)
Surveys & Feedback (154 other apps)
Third Party Integration (239 other apps)

Videos and tutorials

Additional information for iZettle

Key features of iZettle

  • Email or SMS receipts
  • Printed receipts
  • Contactless payment support
  • POS hardware support
  • Order ticket printing
  • Sales reports
  • Report export as CSV/PDF
  • Transaction list export
  • Separate staff accounts
  • Custom units
  • Product variants
  • Product categorization
  • Comments on products
  • Multiple simultaneous payments
  • 3G, 4G or WiFi
  • iOS and Android apps
  • Support for cash payments
  • Chip & PIN
  • All major cards accepted
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Benefits

iZettle allows users to views details for all transactions, including date and time, net and total amounts accepted, receipt number, payment type, card type and last digits, and device used to accept payment for the transaction

Users can add different priced variants to products in the product library, such as different sizes or flavours, rather than adding them as separate products

iZettle enables users to accept multiple payments at the same time using different devices

Staff can be given their own accounts and logins for the app, to track who has made which sales, and are prevented from changing any organisation details, bank account details, or the product library

iZettle has support for various cash drawers, barcode scanners and receipt printers