JobNimbus Reviews - Page 8

We will have anywhere from 3-4 projects and 1 salesman out at anytime and there is no way could I have kept it all organized without Job Nimbus. Job Nimbus has allowed us to expand and still maintain our professionalism

The printing options on Nimbus is frustrating. We still have the need to print out a lot of documents and having to open up another tab and then print. Same thing to save documents to the desktop

The support in customizing it to fulfill our needs was great. I like almost everything about it. The ability to communicate to our customers via e-mail or phone is great because it is logged. Being able to upload pictures directly into JobNimbus is a huge time saver.

The only thing I've had issues with is the reports

I like that you can organize all of the information related to a customer/job in one concise file. I like the "related to " feature.

I do not like that you can not select "make a copy" for a customer and that you have to create a new file each time you service that customer & then add a # number to identify which project it is/was.

Thank you, Linda! We're glad JobNimbus has been able to serve you guys. We do have our "Jobs" feature for those repeat customers, but if repeat isn't the norm or if your QuickBooks isn't set up for Jobs then we always recommend doing the option you mentioned. We do have ideas for making that easier, though, so hopefully we can address this in the future!

It is very easy to organize projects and jobs. I love that you can invoice straight from jobnimbus, this make everything easy and can track emails from here too.

The only thing I would like to see I if it told you which invoices are unpaid. It does tell you which jobs or customers are paid but if it could only say which invoices are unpaid also.

Thanks Dominic! You can see your Open Invoices pretty easily by just creating an Invoice report. Check out the instructions for how to do this here: https://www.jobnimbus.com/blog/2014/05/21/using-filters-to-stay-on-top-of-your-invoices/ Enjoy!

I like the way it helps me to keeps things organized, and how it syncs with our QuickBooks program.

I hate all the double and triple entries that have to be made. There are about 100 steps to put in an appointment with a new customer.

Thanks Carrie! We're sorry there are so many steps to create an appointment. This is an area we would like to improve and would love your specific feedback about how we could improve it for you. Please go to JobNimbus.uservoice.com and submit your specific ideas for improving the appointment scheduling process for new customers for our dev team to work on. Thank you!

It’s so easy to use and it does everything we need it to. This is so easy to train new employees on that we’ve shortened on training program which has saved us hundreds of dollars on each employee.

I wish it let me add video and the pictures don’t stay in the same order I add them in.

Dude, Kyle, thank you so much! We're so, so glad JobNimbus has been able to serve you well and can't wait to add even more value in the coming weeks, months, and years. As far as video and pictures go, I know our mobile team has some great new camera features and improvements coming very soon, so be on the lookout for those! We'll keep working hard so you don't have to :)

That it is customizable and we can adapt it as we grow or as new problems happen.

The App has a long way to go but it is slowing getting better. There are some good features built into JN but they don't work as well as they could, the email system doesn't work well, the reports tab works but the selections are confusing

Easy to use- even for our less "computer-savvy" employees!

Which there was more customization ability in the reports, templates, etc.

Glad to hear it, Danae! If you haven't already submitted your customization ideas, we'd love to hear them at JobNimbus.uservoice.com. Please send any and all ideas and we'll see how we can make JobNimbus an even more valuable tool for you.

ease of the system, from the billing department to the workers in the field.

sometimes it runs slow. for no apparent reason i'll have to wait and then refresh in the middle of the work.

Thanks, Leon! Our dev team is working hard on performance improvements, already having released some to the web app with mobile updates in beta testing now. You should see those slow moments becoming much less frequent, but if you do see more then please reach out to support@jobnimbus.com so we can get them fixed for good!

It's very easy to work with and helps keep us organized.

It's not integrating with Quickbooks properly

Thanks Rebecca! Have you had a chance to talk to our support team about your QuickBooks integration? They should be able to help you through getting that set up right or fixing issues that are occurring. If you haven't done so already, please send your specific QB issues to support@jobnimbus.com and they'll be able to help you out!

Everything you can do everything on Jobnimbus create invoices, work orders, etc

That sometimes on the app you can do everything and you have to log in to Jobnimbus.com

Hey George! We're so glad JobNimbus has been a great tool for your business! We're looking forward to helping you do even more, both on the web and in the mobile app, in the updates we have coming down the pipeline. Thank you!

Time saving and being organized I use the program for my position in sales to to know where i am at with every customer.

everything went great for several months, then i started having problems uploading photos. I take photos with my samsung Galaxy S8 then upload the photos so i can view or manage them on my desk top computer I have to uninstall and reinstall the Job Nimbus app every couple days to get the photos to upload.

Thank you, Glen! Glad JobNimbus has been able to help keep you on top of things. For that photos issue, our team is aware of some issues with photo uploads and are hard at work now making updates to the mobile photo experience to make it more streamlined and performant. You should start seeing some updates soon that will fix these issues, so stay tuned!

Storing data Being able to communicate with all employees/contractors Customize to fit you

Viewing on phone and computer are different Processing reports

Thanks, Steven! Glad JobNimbus has been helpful for communication and is flexible to suit your needs! Our dev team is already working on plans to make the mobile app more versatile, so stay tuned for those updates!

For the most part, it's user friendly. Timestamped data is very convenient. Lots of options. I love that you can tag other members in your notes. Overall, it's a great program.

Can be a little easier to use as far as adding subcontractors, reaching your jobs list and navigating amongst your documents. Emailing work orders can be a pain sometimes. They are not set up to be emailed from your used email address, but jobnimbus's email address (that I don't use)

It's a great way to keep everyone on the same page so we all know where we are in the process. Automation is huge in helping us let our customers as well as our sales reps know what is expected and what is coming up next

I do not like the quick book integration. It was not easy to use and actually messed up my quickbooks pretty significantly. Had to turn that off.

It serves as project management utility and CRM.

Does not allow for "global" entry, e.g., multiple entries within one company or organization need to be entered indiviually

Hey, Evan! Glad JobNimbus has been a valuable tool for your company. We plan to continue adding value for many years to come, and look forward to serving your specific needs!

Job Nimbus is extremely user friendly and very intuitive. I love the fact that it is possible to attach so many media to a job, making it unnecessary to look externally to access photos, email messages, etc. associated with a particular job.

I wish there were a bit more options for customizing reports and fields.

Thanks Tamara! If you haven't already, please reach out to our support team about questions on customizing reports and fields to see if there's something we have that could work for you!

The ease of use and learning to understand how to use the program and the integrations.

Wish the templates were easier to make.

Thanks Chad! If you haven't already done so, please submit your ideas for improving the template editor for you specifically to jobnimbus.uservoice.com. We'd love to know which templates you need, how you'd like them to look and work, etc so we can be sure to update our system to work for you. Thank you!

I like how it is customizable to our needs.

Some of the estimate formatting can still use some tweaking.

IT DOES HAVE A MOBILE APPLICATION WHICH IS CONVENIENT WHEN YOU ARE ON THE ROAD. KEEPS TRACK OF ALL YOUR REMINDERS.

ITS A BIT PRICEY. ALSO ANYONE CAN GO IN A FILE AND MAKE CHANGES THAT YOU ARE UNAWARE OF. IT WILL JUST PURGE WITHOUT KNOWING WHO DIDI IT.

Thank you for your feedback Marianne!

User Friendly. Makes everyone in use of it or over looking jobs omnipresent.

Occasionally lags. I’d like to see the lay out of the dashboard be a little more up to date.

Thanks Brandon! Our team is working on both performance updates and new dashboard functionality, so stay tuned for that coming soon!

This software helps us stay organized and helps us keep us up to date. We are able to save important contact, document important aspects of a job and easily share all this information with the team.

The Android app tends to have issues. It won't show all jobs and sometimes we need to log off and log back in to be able to see all of our job information.

Thank you for your review! So thankful we can help you guys with organization, file sharing, and more. Please know that our mobile team is hard at work addressing the issues there and will have updates coming very soon!

I live having access on the go to pictures and documents for each job as well as the contact all in one spot.

We have so many jobs going on the program can get a bit bogged down.