Join It Reviews - Page 2

Easy to set up and good,prompt help from support

Could not customoze profile field to include a unique hyperlink. That's very important to us.

Thank you for the kind words, Gil!

Ease of use, great value of money, several features and integrity with other companies

The idea of the software is made to be general and not specific to one industry, so at one point you might be limited but my issues were solved in other creative ways

Thanks for the very kind words, Mahmoud!

Automation features and renewal reminders

Had to open a Stripe account instead oof using paypal

Thanks for the kind words, Kate! It's a pleasure working with you and the Brightside Up community! We look forward to supporting you!

I really appreciate the accessibility of [SENSITIVE CONTENT HIDDEN] when I have questions. I'm new to this role and to working with systems like JoinIt and it's really been fun to figure it out, and to know that there's friendly help available when I need it!

I joined the organization after JoinIt was chosen so I don't have a lot of perspective on this but I'm enjoying the process of figuring it out.

So far this product has proved to be very efficient, the team behind the software, very accommodating and friendly, and fast to help when needed.

There is nothing I don't like about this software.

Glad we could help, Jos! :)

Great support Deep set of integrations/automations In depth customizations for each feature/function/automation

Software could use some more advanced reporting.

Much appreciated, John! It's a pleasure supporting you. :)

We appreciate Join It for it's ease-of-user and intuitive user interface. Also, because we're only a medium-sized non-profit we like how affordable their options are.

Currently, Join It doesn't provide a Content Management Solution as a part of their service, so we have to use WordPress instead.

Thank you, Camilla! It's a pleasure working with you!

Cost, ease of use, functionality, accessibility.

Sorry, it has been great, thanks to their help.

It's been a pleasure working with you, Carl! Welcome aboard! :)

Join It is easy and intuitive to use, with essential features to manage membership for a smallish community organization.

In our experience, no essential function is missing.

Thanks for the kind words, Maygene! We love to hear that our customers appreciate our support because we love working with you as well! :)

Different categories of membership allows free membership for those who can afford to be a supporter, as well as categories of supporters.

The email formatting is a bit clunky and not easy to use.

- Programmable automatic renewal reminder emails; - Integrations with MailChimp and EventBrite; - Nice admin dashboard that quickly shows last actions (new member, reminder sent, payment received);

Potential improvements could be in making more advanced features/actions a bit more visible while still keeping the general product simple and intuitive.

Thanks, Jean-Philippe! It's been a pleasure working with you and supporting Génération d'idées!

Coming in with no knowledge of the software, I feel like I learned my way around very quickly. It seems to do everything my smallish organization needs it to do. The customer support is very friendly and fast.

Like any software, there are some labyrinthine paths to getting certain tasks done.

Made it very easy for us to track and collect payments from our Annual Members. We were using PayPal to collect monthly payments but the ability to track members was lacking there so we switched to Join it.

No cons were added to this review

It's been a pleasure supporting you, Ewen! Congrats on the continued success of Revolution Running!

Join It is easy to use, and the support staff is great. The interfaces are simple and it does the job that we need.

Wish some elements offered more flexibility with some interface features (like posts).

We are about to bulk import from our current excel. This will be much more user friendly.

Not applicable as not fully using yet. Bulk import expected soon.

It seems to have the features I am going to need, but as I am still trialling it I can't really give a full evaluation.

Haven't yet had a chance to try all the features.

This software is so easy to set up and use. Makes it easy to keep track of members and makes mailings simple.

I'm not sure yet about how to send invitations to prospective members. The instructions on how to do so are not obvious.

Thanks so much! :)

Free version & ease of use saves time with membership processing.

Address & phone fields missing from free version.

Thanks, John! It's a pleasure working with you! :)

We are a medium not for profit recreational shooting club that needed to come into the 21st century for communicating with members. JoinIt fills the need of managing our database in tandem with our new web site.

Too early to tell, but it looks like it will do much more than what we were using with WordPress

Thanks for the kind words, Bill! It's been a pleasure working with you!

Easy to use and navigate. Very user friendly!

Would love to speak to a live person when experiencing severe tech challenges or issues.

Very simple to understand Clean layout Easy payment gateway connection Stellar customer support

Footer branding No zoom or phone call communication

Thank you so much for the kind words, Bernd! It's been a pleasure to work with you and support ZFIT -- especially during these abnormal times. We'll pass the kind words to our Customer Success team (they love to hear it!) -- and we look forward to continuing to work together. :)

[SENSITIVE CONTENT HIDDEN] has done an excellent job in customer service. I appreciate all she has done.

Still in testing phase. Nothing to report yet.

User-friendly. Not complicated to use. Great customer service! The Join It team is very responsive when replying to questions.

No cons were added to this review

Thanks for the kind words on our service, Kevin! It's a pleasure supporting you and your organization! :)