Join It Reviews - Page 2

Easy to use interface Integration with MailChimp Customer support

There is no integration with PayPal but understand that this is on its way

When our fledgling club was looking for a billing tool to help us sign up members quickly, I found JoinIt during a frantic Google search session. It has been very impressive to see how fast the JoinIt product has grown over the last 15 months that my club has been using their product. It was very easy to get my plans added to the system, connect to Stripe then start taking sign ups. In under 15 minutes we had a page online for folks to join our club.

It would be great if the domain integration was more robust. Ideally we could actually use JoinIt to actually be our website, it is just so close. There are a few bugs yet with the Stripe integration, I am very happy to report that the founders do get it sorted out very quickly.

Thank you for the kind words! And for being with us since the beginning! :)

Ease of use, flexibility, excellent customer support.

A few workarounds had to be made to accommodate our needs but the system is flexible enough that we were able to do what we needed to do.

We are a small nonprofit with limited budget and no in house computer person. I'm a retired doctor and volunteered to try the program. It is simple to set up, flexible enough for our needs, and it synchs with MailChimp, QuickBooks, EventBrite as well as our website. Most important, however, is the incredibly excellent customer service available via chat. I can ask dumb questions and they're answered promptly. There has been much hand holding (from a distance), but I've got it doing what we've wanted to do for several years - have a members' data in a full functioning database that allows us to keep track of memberships, automates renewals, automates accounting, and streamlines our volunteering activities.

Some features, like a hard coded link to our web page, can not be removed from standard templates.

Thanks for the kind words, Philip! It's a pleasure working with you!

Pros for Joinit: Easily integrates with Mail Chimp; mass emailing; member information available to view; membership lists are downloadable

Cons for Joinit: Cannot include attachments in a general mass email; when viewing members, when you view members, using the sort it drop down to "members name -- A-Z or Z-A" it alphabetizes by first name, not last name; when you view a member's personal information page and then back out, it takes you back to the beginning not where you left off

Visually clean page that is easy to use for members of all ages Ease of use and navigation Layout of tools Very responsive customer service department Reasonably priced Streamlined with other services such as Survey Monkey, Constant Contact, etc.

I have no cons at this point and would recommend this product.

Thank you so much for your kind words! It's been a pleasure working with you so far, and we look forward to collaborating even more!

I’m volunteering for a tiny nonprofit, and love how easy Joinit is to learn and use, even with the very limited time I have for volunteering. I also really like the attractive layout. Both differentiated it from the other programs I looked at, which were clunky/unattractive and seemed complicated to onboard. I love that I can set up a varied membership structure (ours is pretty complex) that allows our members lots of options.

I think the address should be an available field in the free version. (You can import/export addresses, but not edit them on screen.) It’s a standard field all membership organizations use, and collected at the point of sale. However, the pricing is reasonable enough that I am optimistic that new memberships will soon make the paid version pay for itself.

Thanks for the kind words, Mary! It's a pleasure serving your organization!

Easy to use. Eventbrite Integration is very well done and allows us to set up multiple membership discounts for our Events.

The product seems to do everything we need very easily. Can not think of any shortcomings.

Thanks so much for the kind words, William! We look forward to working with you! :)

It takes out the double work of adding discount codes to all of my events when a person subscribes to multiple events. Perfect for someone who hosts multiple events where a season subscriber is paying a recurring membership fee outside of eventbrite and needs access to multiple shows.

There are some potential options that seem very close to happening. Like an integration to analyze how many times a customer is using the code? Customer activity.

we were looking for product that we can fundraise for our non-profit with a membership based donation! it does exactly what we need, emails, digital cards, create a membership base.

we are working on it as we speak, all good so far, customer service [SENSITIVE CONTENT HIDDEN] was wonderful and there for the help as needed :) and very courteous! 5 stars

Thanks so much for the kind words, Jeremy! I'll be sure to pass the kind words back on to our customer success team. :) We love supporting JSOR and we look forward to continuing to work together.

Join It online is really amazing and has a proper size; it's not huge and easy to try! It is comfortable to use instead of my internal old database at office. I'm trying to test it more than two months. Its so different between the old and this one! I would love to support you with any ideas. I hope you will develop and enhance the system even more. Its good that there are Arabic and English fonts. Of course thank you very much for supporting non-profits organization :-)

1. JOD currency is not available, I wish to add it as an option in order to support the processing of membership due in different currencies in the world. Because we are in Jordan and working at RSCN since 1966, and we are required to offer our membership online. 2. There is no an interface to allow us to design and edit the pages. we hope to develop it with your help.

It is easy to use and the support staff are great. The team are open to improvements and continuously look to improve the user experience, which is a positive sign.

There are some features that are missing but I am not sure if JoinIt is wishing to have those features in the programme. Perhaps it is too much of an investment for them.

This is the most user friendly membership management program I have ever seen.

Nothing thus far. Everything seems to be user friendly.

Thanks for the kind words, Danielle! It's a pleasure working with you and the Cuyahoga Valley Art Center!

Very simple user experience for the general public that don't want a complex platform.

I wish there was a bit more complexity between linking users as part of organizations - but perhaps that available in a higher-level package than we're using.

user friendly for internal use; customer service was responsive to issues

less user friendly for members. adid have some initial glitches not anticipated but it all got ironed out quickly

Easy to set up and good,prompt help from support

Could not customoze profile field to include a unique hyperlink. That's very important to us.

Thank you for the kind words, Gil!

Ease of use, great value of money, several features and integrity with other companies

The idea of the software is made to be general and not specific to one industry, so at one point you might be limited but my issues were solved in other creative ways

Thanks for the very kind words, Mahmoud!

Automation features and renewal reminders

Had to open a Stripe account instead oof using paypal

Thanks for the kind words, Kate! It's a pleasure working with you and the Brightside Up community! We look forward to supporting you!

I really appreciate the accessibility of [SENSITIVE CONTENT HIDDEN] when I have questions. I'm new to this role and to working with systems like JoinIt and it's really been fun to figure it out, and to know that there's friendly help available when I need it!

I joined the organization after JoinIt was chosen so I don't have a lot of perspective on this but I'm enjoying the process of figuring it out.

So far this product has proved to be very efficient, the team behind the software, very accommodating and friendly, and fast to help when needed.

There is nothing I don't like about this software.

Glad we could help, Jos! :)

Cost, ease of use, functionality, accessibility.

Sorry, it has been great, thanks to their help.

It's been a pleasure working with you, Carl! Welcome aboard! :)

Join It is easy and intuitive to use, with essential features to manage membership for a smallish community organization.

In our experience, no essential function is missing.

Thanks for the kind words, Maygene! We love to hear that our customers appreciate our support because we love working with you as well! :)

Great support Deep set of integrations/automations In depth customizations for each feature/function/automation

Software could use some more advanced reporting.

Much appreciated, John! It's a pleasure supporting you. :)

We appreciate Join It for it's ease-of-user and intuitive user interface. Also, because we're only a medium-sized non-profit we like how affordable their options are.

Currently, Join It doesn't provide a Content Management Solution as a part of their service, so we have to use WordPress instead.

Thank you, Camilla! It's a pleasure working with you!

- Programmable automatic renewal reminder emails; - Integrations with MailChimp and EventBrite; - Nice admin dashboard that quickly shows last actions (new member, reminder sent, payment received);

Potential improvements could be in making more advanced features/actions a bit more visible while still keeping the general product simple and intuitive.

Thanks, Jean-Philippe! It's been a pleasure working with you and supporting Génération d'idées!