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Value for money rating
4.7
/5
83
Price starts from
100
Per month
Flat Rate
What users say
Price starts from
49
Per month
Pricing model
Free trial
Price starts from
59
Per month
Pricing model
Free trial
Price starts from
4000
Per year
Pricing model
Free trial
Price starts from
19
/user
Per month
Pricing model
Free trial
Price starts from
20
Per month
Pricing model
Free trial
Judith L.
Writing and Editing, 1-10 employees
Used daily for 2+ years
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Jumbula is terrific-- a comprehensive, easy to use registration system with an attractive user interface and logical back-end that is affordable for our small business. Their customer support is absolutely top-notch. Along with a great product, they are quick to respond to issues when they come up, and very responsive to feature requests. We've worked with other, big-name registration systems that do far less (and far less willingly) for much more money.
easy to set up and maintain, logical back-end, affordable, great customer and product support
Occasionally slow to load home-page interface for backend editing
Rachel B.
Education Management, 11-50 employees
Used daily for less than 6 months
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Overall, I would highly recommend this product as simple to set up, easy to use and well priced. By far the most outstanding aspect is their customer service. Every inquiry has been answered promptly by a real person, sometimes within minutes, and gave solutions specific to our situation, not a cut and paste response. Also during set up we were able to have a live walk-through and address questions that are unique to our situation. At this (or any) price point, the level of service is wonderful. A great experience so far.
This is our 4th registration software in 10 years for our Acting/Performing Arts school and so far it is one of the best. It is easy to use and set up and has a lot of features for the money without offering a whole bunch of things we don't need (ex. grading, transcripts etc). While it is marketed as a product for children's activities our students are mostly adults and it was easy to adapt for that purpose. The dashboard is comprehensive and provides a great overview, classes are easy to set up and I love that there is a video option.
On the admin side, there are a lot of different menu/steps to go through to get information. Payment options need to be activated through customer service and there is little flexibility in the options. We wanted to set up payment categories for internal use only and this was not possible.
Sunje O.
Health, Wellness and Fitness, self-employed
Used daily for less than 6 months
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Well functioning registration software for a reasonable price.
Jumbula has reduced the amount of time we spend on our after-school yoga program registration dramatically. It offers many useful features from roster creation to email campaigns, an app for instructors to access rosters and sign students in and out, financial reports, a program calendar, and much more. The registration process is easy for parents. Most of our families sign up repeatedly — once they create an account, they don't have to enter all their information again, saving them time as well. Jumbula's customer support is outstanding, responding quickly to any questions or concerns. We also appreciate that the developers are very receptive to customer feedback and continue to improve the software, adding new features on a regular basis.
Even though the software is designed well and relatively easy to figure out on your own, a few more tutorials would be helpful. We would also like to see a store feature, and we were told that it is in the works. There is a way to add products in the current version, but it is very limited and does not include any drop-down menus, or features like sales tax, shipping, etc.
Regan R.
Education Management, 11-50 employees
Used daily for 6-12 months
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Responsive, helpful, and open to suggestions!
This software works great but an even bigger benefit is the support from Jumbula. It's got a few quirks but it's overall easy to use. The folks at Jumbula are amazing to work with.
There are some limitations if you truly want to integrate the service into a custom built website and we have found a workaround to do so, but keep this in mind. It's a great turn-key solution for the price and for a smaller organization looking for enrollment software. At the moment, we are making due with an iFrame provided by Jumbula but someday we hope they can get the Wordpress widget or some other more customizable solution up and running so we can better incorporate into our website.
Liz S.
Nonprofit Organization Management, 1-10 employees
Used daily for less than 6 months
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We transitioned to Jumbula this past June after two unsuccessful attempts at customizing our own software. We were looking for an out-of-the-box solution for our families to register for classes and Jumbula was it!
Jumbula is easy to use on both the front and back ends. Their customer support is personalized and quick to answer questions and make adjustments. Our families have responded very well to the system - it is extremely intuitive and easy to use. We have received very few calls with questions about how to enroll. It meets our program management and accounting needs and they have been very generous in creating several customized reports and functions for us! Also, you can't beat the price.
Donations are treated the same as any other product and therefore there is no automated tax deductible letter. This said, they are EXTREMELY responsive to customer needs so I wouldn't be surprised if this is included in a release down the road.
Joshua L.
Nonprofit Organization Management, self-employed
Used weekly for 6-12 months
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I am the Executive Director for a nonprofit organization in Austin, TX that conducts fine arts sessions, workshops, and camps for children with special needs. Using the Jumbula platform as our registration site and as our email distribution platform is a great experience. We pay a low monthly fee for an easy to use platform on our end, and a user-friendly experience for the parents who register their...
The software is generally easy for me to use. Once I learned how it works, it does not take me long to complete my tasks.
No cons were added to this review
Leslie F.
Primary/Secondary Education, 501-1,000 employees
Used daily for less than 6 months
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So far so good! The support team has been amazing!
Jumbula does so much for the price! It is easy to learn and has tons of helpful reports to stay organized with your registrations. If they do not have the report, you can most likely create a custom report or their wonderful support staff can!
The reports are all over the place. I just wish it was easier to find things. Also I wish that it had things by camper vs order.
Karina H.
Education Management, 1-10 employees
Used daily for 1-2 years
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When I first contracted with this company, I was focus on a couple of particular solutions in a cost efficient way. As things progressed, we ended up solving a lot more at no additional cost. Just it was there. I have a second business and I had no doubt to jump once more and use the same system for that other business as well.
I appreciated the support during the training and setting up process, but the best has been the positive feedback we’ve received from parents regarding the easiness of the registration process. When parents tell you how smooth this system (Jumbula) was compared to others around, that praise seriously confirms you made the right choice.
A few more features could be added for mailing campaigns but I know the Jumbula team is already working on it.
Laura J.
Fund-Raising, 1-10 employees
Used weekly for 1-2 years
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It has been great having a website just for our classes and camps at a reasonable price!
Support is great! They are quick to respond, always helpful and open to suggestions. Shout out to [SENSITIVE CONTENT HIDDEN] - thank you for your consistent help and patience!! [SENSITIVE CONTENT HIDDEN] was very nice to work with during the consultation process, helping to make the set up easy!
The reports can be too much - too much info to slog through to get what I need and it has to be done for each season. I wish that when I created reports with exactly what I need on them, those report options would be available for other seasons.
Nicoshia W.
Education Management, 1-10 employees
Used daily for 6-12 months
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My overall experience with Jumbula has been okay. Since, July, I stopped contacting customer service because they were non-responsive for customer service help (I think I asked for help two times before giving up this was not the case when I first started working with Jumbula). I managed and figured it out on my own afterwhile. My summer camp is almost over and I'm willing to give them another try next summer. Hopefully, the aforementioned items will be taken care of.
I love that this software is affordable and has the opportunity to be great. In the beginning, the customer service representative was very helpful in helping me setup the system. The software has some great functionality like the check-in/check-out tool and personal website page. The registration form once setup is easy to follow and use.
The functionality for managing volunteers is missing. I couldn't schedule or manage volunteers on this platform nor staff really. The interface with WIX doesn't work well, and activating payment via customer service. The Jumbula website page they provide is great but the registration information for families to register would not save by grade appearing out of sorts once published on the website. There was no fix for this.
Justin C.
Nonprofit Organization Management, 1-10 employees
Used daily for less than 6 months
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Jumbula has a lot of promise as a registration software. It conveniently consolidates your registration, payment, and scheduling needs into one package. Using Jumbula is mostly intuitive - it should be noted that there isn't a full-on user manual, just a handful of tutorial videos, but it's usually quite simple to figure out what's going on by yourself or with help from someone experienced with the...
-A convenient one-stop shop for all of your registration needs -Paypal and Stripe integration -Easy to use -Excellent customer service -Lots of impact for its price point
-No user manual or FAQs; only a handful of tutorial videos available -Counterintuitive navigation -Search function works inconsistently -Some pieces feel like they're still in a beta phase
Kendale A.
Education Management, 1-10 employees
Used daily for 1-2 years
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Our program starting using Jumbula in 2017 and it has improved, enhanced, and made our registration process extremely efficient at a price that is unbeatable. Jumbula replaced our Excel spreadsheet and made our registration for approximately 200 students from pre-kindergarten to 8th grade much more user-friendly for our program and parents. The reporting enables administrators to extract information that is needed. Jumbula is a great product for the price and we could not be happier.
East of Use Pricing Availability Secure Reporting
Specific customizations are not as robust as you'd like
Natalie R.
Education Management, 1-10 employees
Used daily for less than 6 months
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This software met our needs for registration and waitlist management as a small school. It is the best value cost wise that we could find as well! What has really affirmed this decision as been their customer support. They are fast, friendly, and accommodating- with quick replies and a willingness to make back end adjustments to meet our needs! The free live demo was extremely helpful as well!
There are some features/ways that it is set up that are difficult for us to customize to our unique program. It would probably be like that with most software programs of this kind though. Again, the live demo and emailing customer support have both really helped when trying to troubleshoot this!
Sadhna T.
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Jumbula is a relatively new player in the market and they haven't yet perfected their product. The good news is that they know that and are very responsive to feedback from their customers. When I have made suggestions for making the software more user-friendly or correcting an error, they have acted on my suggestions. In addition, when I email technical questions, I receive a response, usually within...
Features Ease of use Cost Customer service
Registration process could be streamlined, particularly when the customer is registering for multiple classes Some customers encounter problems with log-in or with registration that we are unable to resolve
Artem I.
Education Management, 1-10 employees
Used daily for less than 6 months
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Jumbula is extremely efficient software that helps us to properly operate our company. Their support team is very responsive and helpful you are guaranteed to receive an answer with a solution to your question within two hours or so. Moreover, they are open to ideas on how to improve the software and try their best to develop the project. Their price is moderate too! Great value!
More reporting tools could help. We have multiple locations and cannot run one report that would contain data from all locations.
Ashley R.
Nonprofit Organization Management, 1-10 employees
Used daily for less than 6 months
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This eliminated all paperwork. And made everything so convenient. We are non profit so this was very affordable.
It included an app for attendance and eliminated paper work.
The questions I added I could not get data from. And it was hard to take the kids that had registered and just enroll them in for a full summer without enrolling them offline.
Kian R.
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Jumbula is very helpful in managing the camps & classes. It gives us all options we need to create and sell our camps & classes. It is really easy to use, I managed to use the system without watching any video or reading any documents. The dashboard is intuitive and you can easily find what you are looking for. We have been using Jumbula for more than 2 years. The thing which I really like abut Jumbula is the facility that you can make you own website, without any extra cost. It is really helpful for us as we did not have the website before. Finally, I should say that their customer support is fantastic!
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Eric J.
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I moved over from using separate systems for my registration and waiver forms. It's much easier having my waiver and media release forms all in the same system as my registration. Jumbula is very easy to use and is a great value. I'm on the $/month plan. Customer service is incredible. I've even suggested features which have been added to the site.
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Abbe B.
Education Management, 51-200 employees
Used monthly for less than 6 months
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Nothing in the marketplace seems to compare to Jumbula in terms of functionality for the cost. We're still in the early stages of deployment, but have been pleased by the features offered and the relative ease of use.
There are so many features, sometimes it's a challenge to remember where you found something -- once I got my registration forms set-up it took me a while to find them again to edit them! It would also be helpful to have a dedicated contact person and phone support during the initial set-up and launch phases... there can be so many questions that sometimes it's a challenge to wait on an email response before being able to move forward.