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Kayako Reviews - Page 7

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169 reviews

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Rachel J.

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent!

Reviewed 6 years ago
Pros

Great, super versatile software. Customer support is friendly and efficient - really impressed with how thorough they are at resolving questions, and open to suggestions

Cons

Nothing comes to mind immediately. I like that the software is very customisable and efficient. One minor support issue we had was with Kayako sending out a user registration email when hooked up to another platform via Zapier but support were very helpful in this

JF
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Jorge F. Hernandez

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Best Helpdesk software ever.

Reviewed 10 years ago

1. Easy to install/maintain 2. Easy to use 3. Customers love it Simply the best Helpdesk Software you can get, I recommend it to all my colleagues who ask me for one.

Pros

Amazing front end, compatible with any kind of web server, LAMP, WAMP, WIMP, as long as you have PHP and MySQL, you are all set, no need of secondary Java Application Server.

Cons

None so far.