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KORONA POS vs POS Nation for Retail Comparison

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Overview

Category Leaders

KORONA POS software provides an advanced solution for retail stores, ticketing services, wineries, and QSRs. KORONA POS comes...

POS Nation's retail point of sale supports retail businesses with a turnkey solution that includes software, hardware, support,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

59

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

149

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

66

5

4

3

2

1

47

18

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.6

132

5

4

3

2

1

90

32

5

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

It has been a positive experience for the company. I love that they are always trying to improve things as well.
However, the more I learn to use it, and with the help of awesome customer support, the more I believe this POS system could be a very good fit to many type of business out there.
Great value for the money, the support team is great and easy to work with. The overall layout of the software can be customized to benefit different business.

Pros

Our overall experience has been excellent. From setting up calls for training then training and implementing our system it has been great.
Intuitive, comprehensive, easy to learn, with a great team behind the product to offer help.
Ease of use and what i wanted out of it. The customer service is the best part great people who know what there doing and i get my problems resovled all the time.

Cons

The call back time from customer service is not ideal for in the moment problems.
Discount option for one item is very limited. The user profile for a discount, price change, inventory movement cannot be placed in range, is either can or cannot.
It's not unusable by any means, but it does feel as though the UI was designed by developers, not designers. Can be confusing and unintuitive at times.

Cons

Very poor softwear We have to restart computer every 20 min as connection to the scanner scale , touchpad and printer lost one after another.
My only real complaint is that when I have an urgent call because a customer is waiting, I can never get through to someone right away. It can take some time for someone to get back with me.
We have been told that this is due to us using First Nashville, but it is hard to believe that a processor of this size is not set up in your system for this to be handled.
  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features127
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Cash Management
  • Cellar Management
  • Check-in/Check-out
  • Commission Management
  • Concessions Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • For Liquor Stores
  • For Retail
  • Forecasting
  • Gift Card Management
  • Gift Shop POS
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Kiosk Ticketing
  • Labor Cost Calculator
  • Layaway Management
  • Lottery Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Membership Management
  • Merchandise Management
  • Mobile Access
  • Mobile Ticketing
  • Multi-Channel Management
  • Multi-Location
  • Nutrition & Ingredient Labels
  • Offline Access
  • Online Ticketing
  • Onsite Ticketing
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Print-at-Home
  • Product Catalog
  • Product Identification
  • Production Management
  • Production Tracking
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SKU/UPC Codes
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Season Tickets
  • Serial Number Tracking
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third-Party Integrations
  • Ticket Reservations
  • Ticketing
  • Touch Screen
  • Transaction History
  • User Management
  • Vendor Managed Inventory
  • Warehouse Management
  • Website Management
  • Wine Club Management
  • Work Order Management
  • eCommerce Management
  • Total features56
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Cash Management
  • Cellar Management
  • Check-in/Check-out
  • Commission Management
  • Concessions Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • For Liquor Stores
  • For Retail
  • Forecasting
  • Gift Card Management
  • Gift Shop POS
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Kiosk Ticketing
  • Labor Cost Calculator
  • Layaway Management
  • Lottery Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Membership Management
  • Merchandise Management
  • Mobile Access
  • Mobile Ticketing
  • Multi-Channel Management
  • Multi-Location
  • Nutrition & Ingredient Labels
  • Offline Access
  • Online Ticketing
  • Onsite Ticketing
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Print-at-Home
  • Product Catalog
  • Product Identification
  • Production Management
  • Production Tracking
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SKU/UPC Codes
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Season Tickets
  • Serial Number Tracking
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third-Party Integrations
  • Ticket Reservations
  • Ticketing
  • Touch Screen
  • Transaction History
  • User Management
  • Vendor Managed Inventory
  • Warehouse Management
  • Website Management
  • Wine Club Management
  • Work Order Management
  • eCommerce Management

Integrations

  • Total integrations11
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations4
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

RH
AvatarImg

Russell H.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

KORONA POS logo

KORONA POS

Good software, they are working on the software to improve it all of the time.

Reviewed 6 years ago
Pros

works pretty well for my needs in the retail environment. The POS and back if the house co operation are pretty handy to have. I can see what the status of the inventory is and order directly from the software and check in the inventory when it arrives to the retail store location.

Cons

Some things are not as easy to do as you would hope, and not always easy to change or track changes.

Vendor response

Thank you for your feedback!

SP
AvatarImg

Stephen P.

Wine and Spirits, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

KORONA POS logo

KORONA POS

Korona POS for Liquor Store

Reviewed 2 years ago

Overall a great product for retail POS system. Integrates with my credit card machine so cuts down on the potential for human error. End of Day reporting is excellent. Employee time clock is great as well.

Pros

Value for the money is excellent and the customer service is the best I have experienced.

Cons

No ID scanning and no "Legal Birthdate" that shows on the POS screen.

Vendor response

Thank you, Stephen! Hopefully, we'll have those extra widgets for your dashboard sometime soon.

PC
AvatarImg

Peter C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

KORONA POS logo

KORONA POS

Best for Wineries

Reviewed 9 years ago

Korona is a one-stop-solution for wineries. It combines retail sales, table services and event ticketing in a single POS java application and synchronizes everything to a back-end database. This allows reliability at the POS and secure remote management of customer service, sales, inventory and accounting from any internet connection. You can add powerful CRM/loyalty services, wine clubs, shipping...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you so much Randy, it is a pleasure working with you day in and day out. Your knowledge on the winery industry is unmatched we are glad to have you as a partner.

JB
AvatarImg

Jennifer B.

Wine and Spirits, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

KORONA POS logo

KORONA POS

Never easy making changes/ but Korona was relatively painlessly

Reviewed 6 years ago

Fairly straightforward POS system that is evolving

Pros

Outstanding customer phone suppprt. Our account rep(s) are over the top attentive and eager to trouble shoot at any hour -this is always very reassuring

Cons

Still not every thing we need and difficulties expressing our needs. Updates often times remove functionality that is worthwhile and it's difficult to convey the importance of not losing functionality. The time difference has also caused some issues on pressing issues -and updates are not tested on all platforms and to the extent that I feel they should be.

Vendor response

Thank you very much for your review! We try to make KORONA better with every update and are very sorry that some updates had the opposite effect for you. We will address this with the product team and do our best to not have updates affect any customers negatively in the future.

EB
AvatarImg

Eleanor B.

Museums and Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

KORONA POS logo

KORONA POS

A solid value for the money, with great support

Reviewed a year ago

A very solid system - and reasonably priced when compared with the other options out there.

Pros

We started from scratch with KORONA POS, having never used a POS system of any kind before. The setup process was pretty seamless - and the training was relatively straightforward. What really makes this POS stand out is the tech support - the team is lightning fast, super responsive, and very patient! I've never had a problem that wasn't solved that same day - sometimes within 30 minutes.

Cons

It would be great to be able to customize reports - though the system comes preloaded with lots of options, I'd love to tweak the parameters or at least rename a few of them for easier use.

KL
AvatarImg

Kevin L.

Wholesale, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

KORONA POS logo

KORONA POS

KORONA is a very potential POS system for the future!

Reviewed 4 years ago
Pros

I have been learning KORONA as my company is planning to move to this POS system. KORONA as first does not seem like a matching POS system for my wholesale company. However, the more I learn to use it, and with the help of awesome customer support, the more I believe this POS system could be a very good fit to many type of business out there. So I love the most about this software is the 24/7 customer service and reporting function that are very easy to use.

Cons

What I don't like is not too big of an issue. It was just the terminology that KORONA used that are not too popular compare to other POS system out there. If KORONA consider to add a function where we can customize the terminology across this system, KORONA will be on fire!!

Vendor response

Hey Kevin! Happy to have you with us at KORONA. And thanks for leaving us such a kind review so soon. We'll be here for anything you need during your transition and for the duration of your subscription :)

EW
AvatarImg

ERIC W.

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

KORONA POS logo

KORONA POS

KORONA Review

Reviewed 5 years ago

Excellent

Pros

The touch screen is easy to use and makes the whole POS process much more efficient.

Cons

Set up and transfer of data was very difficult but worth it in the end.

Vendor response

Great to hear! Thanks for the review, Eric. Glad that KORONA has made Galena a smoother operation. That's what we're here for.

AB
AvatarImg

Alison B.

Food & Beverages, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

KORONA POS logo

KORONA POS

KORONA REVIEW

Reviewed 5 years ago

The experience has been good overall. KORONA has been a vast improvement from our previous POS

Pros

The touch screen capacity and the layout

Cons

Some of the features take more steps to use than I think is necessary.

Vendor response

Thanks for taking the time to leave us a review! KORONA has a lot of features and reports and it can definitely take time to learn everything. Don't hesitate to call us with any questions - that's why we include free customer support in each subscription!

GB
AvatarImg

Gregory B.

Retail, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

KORONA POS logo

KORONA POS

Really excellent POS system

Reviewed 2 years ago

Extremely positive. The software interfaces correctly and well with all of the equipment we need it to, the reporting is extensive, the inventory management works well, and the customer service is the best of any of our vendors.

Pros

How fully featured it is. There's nothing I've needed to do that Korona couldn't handle one way or another, which cannot be said for literally any other POS I've used in my career.

Cons

The user interface leaves a good bit to be desired. It's not unusable by any means, but it does feel as though the UI was designed by developers, not designers. Can be confusing and unintuitive at times.

Vendor response

Thanks, Greg! Let us know about any specific features that seem a bit clunky. We're always trying to make the product as seamless as we can.

SB
AvatarImg

Samantha B.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

KORONA POS logo

KORONA POS

Korona POS for Our Small Business

Reviewed 7 months ago

Overall Korona has been easy to use and as a small business their customer service has allowed for us to do most everything we want as far as a POS goes.

Pros

Our store has been using Korona POS and it has made running our buisness easier. The system allows for us to enter and remove things from inventory easily and frequently. When we have hiccups we are able to reach their customer service who is responsive and quick with answers. The instilation was not too difficult to complete. Our employees use the system every day and have very little trouble using it.

Cons

The back end of the system is not as accesable for general users. You need a higher lever of technology skill set to work the back end of the system, which we run into issues with when people are not used to or have not been directly taught how to run the system. Another thing that would be nice is creating a program where you can update your equipment i.e. the computer/physical POS. It would be nice if there was a way to return old equipment to update to new equipment without having to pay outright for the new stuff.

KC
AvatarImg

Kevin C.

Retail, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

KORONA POS logo

KORONA POS

Robust backend

Reviewed 6 years ago
Pros

Korona has very logical features and more than you can think of implementing. The POS was well thought out with speed in mind. Support staff is very helpful for any assistance or issues you have.

Cons

It’s a port/translation from pre existing software, so there may be some quirks to iron out. Additional features/software fixes may not be easily requested.

Vendor response

Thanks for the review, Kevin! Please don't hesitate to get in touch with our support team if you ever have any questions.

sv
AvatarImg

sophia v.

Retail, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

KORONA POS logo

KORONA POS

Thumbs up

Reviewed 5 years ago

Korona is much faster than the old pos we were using (Lightspeed). We are no longer delaying the transaction time because we don't have to wait for software to catch up to us

Pros

Really user friendly, and super fast transactions

Cons

My boss hasn't set up the stores as different locations so we can't see the sales by location, only as a whole.

Vendor response

Thanks for the great review! Glad the transaction times are better than you had before. If you need assistance importing data or making sure all inventory is consolidated between all locations, please give us a call and we can walk you through the process.

cM
AvatarImg

carson M.

Wine and Spirits, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

KORONA POS logo

KORONA POS

Great wine and spirits retail POS

Reviewed a year ago

overall I am new to retail and this software but so far it has been great. I cant wait to become more familiar with all of the functions available.

Pros

I like how easy it is to use and process payments.

Cons

I would like the customer lookup more if it came with the payment info ready to go for that customer.

JA
AvatarImg

Jaylene A.

Tobacco, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

KORONA POS logo

KORONA POS

Korona POS review

Reviewed a year ago

It has been a positive experience for the company. I love that they are always trying to improve things as well.

Pros

The ease of use is amazing! They also have a great staff to help with problems or needs! And they are quick to respond. I can do most anything I need from the pos.

Cons

The initial training would have been better in person, instead of over the phone.

AL
AvatarImg

Anna L.

Food Production, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

KORONA POS logo

KORONA POS

100% recommended for bakeries

Reviewed 2 years ago

Best customer service of all times. I worked with many POS systems as an employee and know the frustration you sometimes experience. Now as a employer I value perfect customer service even more. Korona is very easy to set up and simple to use. For my store an absolute must-have.

Pros

I'm new to the baking business and was very surprised how super simple it was to set up the POS system. Great video explanation through Korona website and absolutely wonderful customer service in case of any questions!

Cons

Korona doesn't integrate with Moneris (yet) which makes it a little more inconvenient especially on a busy day.

KL
AvatarImg

Kristen L.

Wine and Spirits, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

KORONA POS logo

KORONA POS

Best business decision!

Reviewed 2 years ago

I had such an antiquated system before, implementing Korona has been a huge game changer for my overall profitability. Implementation was seamless and painless! The support staff is great and always ready to help. Had I known it would be this easy, I would have made the switch sooner!

Pros

Korona makes it so easy to manage my business remotely. I can easily update pricing, enter stock receipts and view all my sales data from the website. All the POS features are customizable based on your business and the reporting is pretty endless.

Cons

My only "want" at this point is more features available from the mobile version of the back office.

Vendor response

Thanks, Kristen! We're always working on improving the product and service, and the mobile side of the back office will have new features soon. We'll keep ya posted!

TG
AvatarImg

Troy G.

Retail, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

KORONA POS logo

KORONA POS

Great Support

Reviewed 5 years ago
Pros

We were switching from a POS that was very old so we had to update some stuff and there were other problems that Korona couldn't do anything about. But they helped us as much as they could and in the end we got it all figured out. The support is awesome even if you call them every single day for the first week or so.

Cons

Haven't run into anything I hate yet. We are still figuring things out so we have to retrieve master data, then shut the whole program down and open it again which is the most annoying thing right now. Not that big of a deal at all.

Vendor response

Keep callin, Troy! We're here for anything ya need.

JN
AvatarImg

Jenessa N.

Recreational Facilities and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

KORONA POS logo

KORONA POS

One stop shop for all your POS needs

Reviewed 2 years ago

My experience has been great! I started learning the system in October and had the hang of it shortly! It is super user friendly and intuitive! There are so many features I know as I continues to delve deeper into the software I will continue find features that make my job simpler

Pros

I love how easy it is to trouble shoot problems. Dealing with inventory the last thing I wanna deal with is incorrect stocks or reporting. The Customer Support team always answers even my hardest questions, and when the issue is to big or complicated for me to handle they will take care if it for me. That peace of mind is so important and beneficial!

Cons

The POS System is great! Occasionally I run into issue on the back end where a bar-code I'm adding gets replaced by an older one from the same product. It isn't a huge issue and I'm sure its a bug they will fix but sometimes it slows the process down.

AF
AvatarImg

Aaron F.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

KORONA POS logo

KORONA POS

Left Square and went to Korona, now my business can grow as big as I can dream!

Reviewed 2 years ago

Love it! Still learning all the great things it has for me to make my job easier.

Pros

Not connected to a processor company. So I won't need to integrate into another POS system ever again. While taking advantage of any new processing company that can offer a better rate. I get a real person to talk to in less than a minute every time I call with a question. No Contract, month to month. Can't lose to try.

Cons

It does so much that there is a little learning curve if this is your first professional business software. No issues learning though.

Vendor response

Thanks, Aaron! Please continue to reach out to our support team any time you have questions.

TG
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Teresa G.

Retail, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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KORONA POS

Best decision I ever made

Reviewed 2 years ago

I feel the inventory is much better than my previous system.

Pros

I like the cloud part the best. I can do ordering when I am away from the store. I am a single owner/user of the system and I was in need of a new POS system due to my previous system was no longer going to be available and I searched out a lot of new POS and I found Korona to be very similar to my previous system. I just had to learn new verbage to understand what I wanted to do. My previous system it was hard to get ahold of anyone to help with any questions and the support staff at Korona has been outstanding! Any question they know what I need and it doesn't matter who I talk to. They all know what I need and explain it or fix my issue in no time. It was the best decision I ever made!

Cons

The hardest part for me is the reports. I know what I want to do but I have a hard time remembering where to get the reports because where I think they should be, they are in a different spot. there are a few things that are confusing but I just figure it out or call support.

CM
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Clark M.

Supermarkets,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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KORONA POS

Flexible, Scalable, and Integrated POS

Reviewed 9 years ago
Pros

I love that this software is flexible enough to conform to any business workflow. Most of the popular cloud based point of sale solutions that I have tried are very rigid in their ability to adapt to your needs. It is cloud based so we have been able to integrate it with our Digital Signage solutions for automatic menu updates from Korona's inventory management tool. All features that I have requested or changes I have requested have been integrated into their regular release cycle. This is great because I get to help dictate the features and functions I need. This is something I have never experienced from a cloud POS vendor.

Cons

So far, so good! The parent company is based in Germany but they have a great support team based here in the USA as well.

Vendor response

Wow! Couldn't have said it better ourselves, Clark. Thanks for the kind words.

OG
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Oniqueh G.

Wine and Spirits, 11-50 employees

Used daily for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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KORONA POS

Great POS and Support Team

Reviewed 5 years ago

We transitioned multiple software solutions looking to find something that would fully integrate while also helping us dig deeper into our sales data and manage our inventory more closely. Korona has provided solutions for all of those things and made it so much easier to manage our business uniformly across all three tasting room locations as well as managing our Wine Club and online store. Of all the software solutions we transitioned to this year, Korona greatly exceeded the customer service of all others. While other solutions were hard to get in contact with (especially with a real person), Korona was always easy to reach, extremely personable, knowledgeable, and quick to help.

Pros

The reporting you are able to do in Korona is amazing. It helps us make decisions about store hours, staffing, products to re-order, etc. much easier. We liked being able to customize the buttons in a way that made the most sense for our business and staff. It is much easier to train new staff members on Korona compared to our previous POS software, which is great! Our favorite part of the software would be the Support and even Sales team though, they made the transition so easy and continue to promptly assist us with any issue or concern that arises. They work with us to ensure we are happy with the way things are operating and are just AMAZING overall!

Cons

We have struggled with getting the Quickbooks integration to work correctly for us. We also purchased a tablet from them that is extremely slow and frustrating to use the software on.

Vendor response

Thanks for taking the time to leave us a review, Oniqueh. We're proud of our customer service, so that's really nice to hear :) Call us with questions anytime!

MH
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Mary H.

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  • Value for money
  • Ease of use
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KORONA POS

Party Store/ Customer support

Reviewed 9 years ago

My husband and I always wanted to open up a small business, it had always been a dream of ours. Therefore we opened up a small party store in our hometown. We knew nothing about business let alone what a POS solution was. A family friend recommended Korona, we signed up for the free trial to give it a try. Both my husband and I are the least tech savvy individuals you will ever meet. But navigating...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you for the kind words, Mary. We are glad that our software is working great for your store and that it's hassle and headache free :)

SE
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Steven E.

Leisure, Travel & Tourism, 1-10 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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KORONA POS

KORONA Review

Reviewed 5 years ago
Pros

Software was good and features designed

Cons

Cost to much should have cheaper price for people

Vendor response

Hi Steven, thanks for the feedback. Glad to hear that you liked our product, but sorry to hear that it wasn't in your price range. We strive to provide reasonable prices for each of our POS software solutions. KORONA's software-as-a-service always comes as a flat monthly rate with no extra fees or expenses. Often, "cheaper" solutions end up being more expensive once all fees are added on. Please don't hesitate to reach out again if you're interested in setting up a demo with your free trial so you can see each of the features that KORONA comes with. Our support and customer service team members are pretty great :)

SB
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Seth B.

Wine and Spirits, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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KORONA POS

Great Product

Reviewed 5 years ago

Better inventory management.

Pros

The ease of use and great UI. The program is easy enough that multiple team members can learn to use it.

Cons

It doesn’t manage sales/inventory for both online and BM stores.

Vendor response

Thanks for the feedback, Seth! KORONA integrates with several popular eCommerce platforms and we offer all of our customers the option to integrate with others through our open API. We'll reach out to you soon to help you figure this issue out!

JL
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Joseph L.

Hospitality, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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POS Nation for Retail

POS Setup.

Reviewed 2 months ago
Pros

Customer service is always great. [sensitive content hidden] was friendly and knowledgeable and quickly got us setup on a new workstation.

Cons

No complaints about POS Nation for Retail.

JS
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Jennifer S.

Retail, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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POS Nation for Retail

Amazing customer service with [SENSITIVE CONTENT]

Reviewed 2 years ago

[SENSITIVE CONTENT] has been amazingly patient and knowledgeable when helping us with our POS. We appreciate all the time he has spent helping us get our POS terminal set up and running

Pros

It is a nice design and it is affordable

Cons

The POS is not user friendly, cannot easily make changes

CH
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Carly H.

Food & Beverages, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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POS Nation for Retail

By Far Best Customer Support

Reviewed 5 years ago

I did months & months of research on many (20+) different POS systems before deciding to finally make the switch to POS Nation (CRE). We have used 4 other systems in the past 37 years and I can already tell you POS Nation FAR exceeds any customer service and technical support we have ever received. It was a rocky transition (as expected) but support team and many others at POS Nation were extremely patient & supportive throughout the entire transition. If you are in need of a new POS system, I highly recommend considering POS Nation.

Pros

Customer & technical support have been top notch. We are a business that has used about 8 different POS companies over the last 37 years & have worked with numerous "support" staff from each company. Although we anticipated a rough transition period (as it turned out to be), the staff at POS Nation was there every step of the way. Specifically, customer support were all extremely patient & supportive throughout the month+ long transition.

Cons

A lot of the reports that are available are completely useless, whereas some reports that you would think are completely necessary for a POS system are not available... the most difficulty we have with the lack of reports involves Customer reports. One other CON to CRE is the Quickbooks Sales Pass. It is not as seamless as one would think when you are told it is "fully integrated with Quickbooks."

AR
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Verified reviewer

Financial Services, self-employed

Used other for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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POS Nation for Retail

Review of POS Nation

Reviewed 5 years ago

Good service and user friendly

Pros

Pos nation has great custom service and is User friendly

Cons

Merchant services was quoted to be very high

RZ
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Rob Z.

Consumer Goods, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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POS Nation for Retail

Support and ease of use top notch

Reviewed 2 years ago

Smooth. Wonderful.

Pros

The tech support is top notch; knowledgeable, available, and friendly. Integrating to this system from our old POS was smooth. I can’t speak highly enough of my experience with POS Nation. I can also say with confidence that using POS Nation has given me better data to help my business thrive.

Cons

We have had our system up for over two months and every hiccup along the way has been smoothed out through experience or tech assistance. As with any new software, getting used to it takes a minute. The clock in/clock out feature is very easy for my employees to forget, so we do not use this feature.

BV
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Bony V.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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POS Nation for Retail

System Support

Reviewed 2 years ago

[SENSITIVE CONTENT] Called Tech Support team with PAX Machine issue!! [SENSITIVE CONTENT] hoped on the computer and directed me to do couple of troubleshooting and it was all fixed with in mins. Team is always helpful.

Pros

User Friendly!! Inventory management is super easy!! Tech support available 24*7!!

Cons

PAX machine disconnects too often!! only issue we have with this POS

ED
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Evan D.

Consumer Goods, 1-10 employees

Used daily for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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POS Nation for Retail

4.5 is misleading, this software is brutally ineffective.

Reviewed 2 years ago

Poor. Would gladly return the product and restart the weeks long process of integrating a POS into our business from scratch with a different POS, but no returns are allowed.

Pros

The card processing is reliable and the fees for cards are favorable. The technical support is friendly, although not always fast.

Cons

The software feels ancient. Not only slow, but with regular errors and crashes. We often find ourselves frustrated at some of the poor design choices and bugs that make daily operations (such as purchasing, changes to inventory, and pulling analytical reports) either useless or hour long ordeals. The lack of focus on quality of life features and efficiency of use was apparent within just a few hours of installation and use. All of this would be at least somewhat tolerable if the software was cheap or if the company quickly resolved bugs and implemented improvements, but that’s not the case.

NP
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Nick P.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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POS Nation for Retail

Best POS For Liquor Store.

Reviewed 4 years ago
Pros

Easy to operate and maintain POS . [SENSITIVE CONTENT HIDDEN] are best in team.

Cons

Only future it has to be add like Daily Journal Reports so you can see whole day details.

Vendor response

Nick, We are so happy to hear that you are enjoying your POS system so far. Thank you for taking time out of your day to share your feedback with us. Please let us know if you need anything in the future!

OG
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Otto G.

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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POS Nation for Retail

Broad range, excellent service.

Reviewed 5 years ago

POS Nation has some of the best customer service I've come across. 24 Hour (I think anyway) technicians available, and they even assigned one person to be our contact guy for setting up the new system. He was an invaluable resource when we were just getting started. While not every technician is familiar with every POS System, they are knowledgeable enough to help solve most minor issues, or set up a call-back appointment for the next day with another agent. Could not be happier with POS Nation and their support.

Pros

I am using RPower POS System through POS Nation. This software is very in depth, almost overwhelmingly so. There is next to nothing you can't do through it and as far as POS Systems I've used throughout my career, is easily the most broad and intricate software I've ever seen. RPower comes highly recommended especially if you have a complex or large menu.

Cons

It's range of features and capability are so immense that at times it seems almost intimidating. I have been using it for nearly 4 months now and I'm figuring new things out every day. Sometimes confusing to do what one would imagine to be a simple task, until you figure out all of its various quirks and commands. If you have a small or very simple menu, I would suggest a smaller and simpler POS System.

KH
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Kevin H.

Retail, 1-10 employees

Used daily for 6-12 months

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Overall Rating