Kounta Pricing Plan & Cost Guide

Kounta

Point of Sale, Online POS & ePOS System, Software, Sales and Applications

4.37/5 (82 reviews)

Kounta Pricing

Starting from: $50.00/month

Pricing model: Freemium, Subscription

Free Trial: Available (No Credit Card required)

DIY setup, training, maintenance and support which means any business can afford and scale up with Kounta.
$50/register billed monthly

Competitors Pricing

Phorest

Starting from: $79.00/month
Pricing model: Subscription

Vend

Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

BigContacts

Starting from: $5.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Logicbox

Starting from: $55.00/month
Pricing model: Subscription

10to8

Starting from: $9.60/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Pricing Comparison

How does Kounta compare with other Customer Management apps?

Subscription plan?

Kounta



96% of apps offer a
subscription plan

Free trial?

Kounta



83% of apps have a
free trial

Freemium plan?

Kounta



26% of apps have a
freemium plan

Pricing Comparison

Customer Management app prices shown are $/month




Kounta Pricing Reviews

Pros
  • user-friendly, low cost.
  • Its very fast and easy to use
  • Good Customer Service Gets the job done
  • Gives fantastic feedback on sales by hour and type even at the lowest payment level. Very easy to use
Cons
  • Nothing it's absolutely fantastic
  • Web Based Poor Design High Monthly Costs Slow Software Basically a Website
  • Cost for multiple registers No learning platform for new staff Addons can be costly Account customer function could be better
  • Service can be effected when the system goes offline. This can also effect cash up as when the system is offline you are unable to process accounts.
95%
recommended this to a friend or a colleague

22 reviewers had the following to say about Kounta's pricing:

shane hills

Very reliable entry system

Used daily for less than 6 months
Reviewed 2018-02-18
Review Source: Capterra

user-friendly, low cost.

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Kounta

Point of Sale, Online POS & ePOS System, Software, Sales and Applications

Jun Chen

Buggy and lack of support

Used daily for less than 6 months
Reviewed 2017-09-07
Review Source: Software Advice

Worst POS system ever. I would give zero stars if I could. Service was dismal and a lot of bugs with the program. It seems like the program was half completed when it was released. While it might perform at a satisfactory level when the business is relatively small and not as busy, this software clearly cannot handle when we have over 100 covers per service as there was no bugs during our quieter service period. Absolute waste of money and time. Only consolation I have is that I can use the reuse the hardware with other POS system as it was just iPads and cash register. Little follow up with the problems we had and when they did contact us, 90% of the time they were unable to resolve the issue. We had double prints of orders resulting in wasting and also missing prints of kitchen orders resulting in angry customers and damage to our reputation. If you are looking to get Kounta because it is cheaper, don't bother. We were happy to get rid of it. Simplicity of the features and simple pricing structure. We were able to view all the reports remotely.

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Kounta

Point of Sale, Online POS & ePOS System, Software, Sales and Applications

Lloyd Sexton

Kounta customer review

Reviewed 2015-02-03
Review Source: Capterra

Product is good but not all encompassing. We need to be able to amend previously finalised takings if changes or errors are made. This has been communicated to Kounta and apparently will be looked at and hopefully rectified in a further release?? The price schedules are limited and not really applicable for my size organisation. I would like to have 2 x POS devices however paying more than $50 per month would lead me to making the once of purchase for a non-cloud customised POS system. The fact you need to add a new register to have an additional device seems ludicrous to me and I would beleive would limit your customer base. What about all the cafes out there that want one register but multiple devices to take orders. Sorry to be critical but it appears to be a mechansim of revenue raising, albeit you could get the same results from just growing your customer base by having a more universal and cost effective product. I'd suggest you could come up with some alternate pricing schedules where adding an additional device for $10 per device per month versus a whole register would add value to your product. I'd happily pay $60 per month to have one register and two devices to take orders to that register. Maybe I'm missing some sort of constraint hindering you from enabling multiple devices on the one register however in this day and age I would have thought it would be easy. Food for thought, I won't be increasing my subscription but rather work around this limitation. Again, I'm not trying to be critical but what I get for $50 per month from Xero for a cloud based accounting software versus what I currently receive from Kounta for $50 is a month, the difference in value us astounding. The reason for an overall rating of 3 stars primarily relates to your pricing schedule. Don't hesitate to contact me if you wish to clarify any of this feedback.

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Kounta

Point of Sale, Online POS & ePOS System, Software, Sales and Applications

Bradie Mandarano

Awsome POS system! Easy for staff, easy for management. Outstanding customer service!

Used daily for 2+ years
Reviewed 2018-04-04
Review Source: Capterra

Can manage from anywhere. Easy to update products on prices on the spot. Great reporting and crm. Love that you only have to use functions that you require.

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Kounta

Point of Sale, Online POS & ePOS System, Software, Sales and Applications

Daniel Feodoroff

Its ok but don't waste your money

Reviewed 2016-12-29
Review Source: Capterra

Kounta is slow and clunky which is common for a web based app. It has a wide range of features but the app is far from the price of $100/MO price tag. Other services like Square and Vend are a lot better and are value for money not like Kounta. Customer service is good with the integration of the live chat but it doesn't feel like and app it feels like a link to their website. Please make the app better and make the process of adding modifiers A LOT easier as trust me it is not fun. People who work in the cafes find Kounta a jumbled mess when it comes to getting through their shifts. Overall Kounta is an ok POS system and has a wide range of ad ons but its let down by a poor design and clunkiness due to it being web based. I would not recommend it to any friends starting business. Good Customer Service Gets the job done

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Kounta

Point of Sale, Online POS & ePOS System, Software, Sales and Applications

Anonymous

Kounta makes POS easy

Used daily for less than 6 months
Reviewed 2018-01-11
Review Source: GetApp

Kounta is simple to use, and mostly easy to configure. Being in the cloud alleviates the need for backups and facilitates easy changing of products or prices from any device any time.

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Kounta

Point of Sale, Online POS & ePOS System, Software, Sales and Applications

Anonymous

Terrible Integration with XERO

Used daily for 2+ years
Reviewed 2018-07-17
Review Source: GetApp

Daily monitoring of the sales History of sales figures taking the orders at the till although couple of times it started to update in the busy time without asking

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Kounta

Point of Sale, Online POS & ePOS System, Software, Sales and Applications

Simon Stevens

This has been a very easy program to use and the help desk has been great

Used daily for less than 6 months
Reviewed 2018-05-25
Review Source: Capterra

How easy it has been for my staff to use, the cost was a big factor when I chose to use Kounta as many over cost more and the support has been outstanding.

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Kounta

Point of Sale, Online POS & ePOS System, Software, Sales and Applications

Alasdair Hood

Exactly what we were hoping for

Used daily for 6-12 months
Reviewed 2018-06-04
Review Source: Capterra

Gives fantastic feedback on sales by hour and type even at the lowest payment level. Very easy to use

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Kounta

Point of Sale, Online POS & ePOS System, Software, Sales and Applications

Mark Villella

Great product

Reviewed 2017-02-07
Review Source: Capterra

Very easy and affordable to use. It gives me all the information I need from my POS and love how easy it is to make changes quickly on the fly. Highly recommend.

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Kounta

Point of Sale, Online POS & ePOS System, Software, Sales and Applications

Laura Danderian

Customisable and User Friendly

Reviewed 2017-02-21
Review Source: Capterra

Really happy with this POS, easy to use and learn, customisable, cost effective. Links in well with xero.

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Kounta

Point of Sale, Online POS & ePOS System, Software, Sales and Applications

Amelia Salmon

Great Customer support

Used daily for 1-2 years
Reviewed 2017-11-17
Review Source: Software Advice

Immediate customer support is a huge plusIdeal for hospitality..providing hospitality POS solutions that were once considerably more expensive. Understands the Australian market. Great customer support. Was having a problem at 7:30 am on a Saturday morning and got an immediate response from a real human. Big ticks for that! Easy to update and maintain.

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Kounta

Point of Sale, Online POS & ePOS System, Software, Sales and Applications

Gazal Jniedi

Great pos

Used daily for less than 6 months
Reviewed 2017-04-12
Review Source: Capterra

I have moved to kounta and im extremely happy with the pos great and easy to use and great value for money with excellent customer support thanks Its very fast and easy to use

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Kounta

Point of Sale, Online POS & ePOS System, Software, Sales and Applications

Graham Williams

Kounta Nails it

Reviewed 2017-04-25
Review Source: Capterra

Very easy to use and cost effective. Great system and very happy with it. Awesome that you can log in anywhere.

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Kounta

Point of Sale, Online POS & ePOS System, Software, Sales and Applications

Emma Ainsworth

Great product

Used daily for 2+ years
Reviewed 2018-02-21
Review Source: Capterra

Easy to use Easy layout to navigate Colour coafing Can add photos of products Lots of addon options

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Kounta

Point of Sale, Online POS & ePOS System, Software, Sales and Applications

Jennifer Vince

greatly misled

Used other for less than 6 months
Reviewed 2017-05-04
Review Source: Software Advice

a very disappointing and expensive experience. They have even now told me that they know Kounta is not really suitable for retails but more for hospitality. They had visited our store and discussed our needs....now they tell us they have another new programme we can buy from them. Consumer Affairs is my next stopI have absolutely nothing good to say about Kounta, its programme or its service. Trying to talk them they just become argumentative. So I have given up.

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Kounta

Point of Sale, Online POS & ePOS System, Software, Sales and Applications

George Prodromou

This is my first experience with a could based system. Very happy so far.

Used daily for 1-2 years
Reviewed 2018-02-27
Review Source: Capterra

Cost effective , easy to train new staff, easy integration with our accounting system. We are looking to now add rosters and stocktake to streamline our business.

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Kounta

Point of Sale, Online POS & ePOS System, Software, Sales and Applications

Christopher Middleton

Kounta helped solve our need for a simple POS that integrated with CBA's Albert.

Used daily for less than 6 months
Reviewed 2018-07-11
Review Source: Capterra

I am able to better analyse my business performance and make real time decisions. It interfaced with our existing Albert and IT setup at the Cafe. Our staff quickly adapted to new methods for operating and recording sales. The interface is reasonably intuitive and the videos help with any learning gaps.

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Kounta

Point of Sale, Online POS & ePOS System, Software, Sales and Applications

Ben Birchall

Perfect POS

Used daily for 6-12 months
Reviewed 2017-04-14
Review Source: Capterra

We have been using Kounta in our cafe for over 6 months and it is fantastic. Easy to edit, easy to use and cost effective. New staff tend to pick it up and are using it without much support within a few days. The access to information is really good and the reporting tools are spot on. Highly recommended!

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Kounta

Point of Sale, Online POS & ePOS System, Software, Sales and Applications

Chewie Choo

Kounta POS

Reviewed 2015-02-03
Review Source: Capterra

I love Kounta and think it is and has every potential to be the most easy to use and efficient POS system on the market. Pros - VERY well priced and the customer is growing their business along with the growth of Kounta as the updates arrives. It is a simplified well and truly easy to use software. That is the best selling tool for any small businesses to digest and implement asap. Cons - As Kounta gets busier, the online support I find is starting lag a bit. 2 years ago when I was a customer, I used to get a response to my questions within minutes. Now as a Kounta Partner more like anywhere from 1 hour to next day. Updates usually also seem to come with glitches so seems like more testing needs to be done prior to launching the update. Overall a great software for small business owners and now its time to allow the software to be integrated into bigger venues that requires more functions!

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Kounta

Point of Sale, Online POS & ePOS System, Software, Sales and Applications

Greg Kelly

Kounta POS is a great choice for Food & Beverage

Reviewed 2015-02-26
Review Source: GetApp

I am a cloud integrator and have implemented a number of Xero + POS add-ons. I select Kounta for my customers purely on its hospitality focus and it's table management add-on. I have been really impressed with how it handles the concept of modifiers and how smooth the integration is with Tyro electronic payments. In short, I am a big fan of Kounta POS in food & beverage. Totally recommend.When up and running my customers love using this product. The POS register is really powerful and soon after becoming power users the only niggling complaint I get are small enhancements to customisations which are unfortunately locked down in the product anyway. e.g. layouts on receipts, dockets, shortcuts panel, etc. I have also been really impressed with Kounta's email support and communication on release notes. You can really tell they are working hard in making this product better and better.

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Kounta

Point of Sale, Online POS & ePOS System, Software, Sales and Applications

Greg Kelly

Kounta review from a "cloud integrator" perspective

Reviewed 2015-02-26
Review Source: Capterra

I am a cloud integrator and have implemented a number of Xero + POS add-ons. I select Kounta for my customers purely on its hospitality focus and it's table management add-on. I have been really impressed with how it handles the concept of modifiers and how smooth the integration is with Tyro electronic payments. However, I feel that there is a lot of navigating around the 'back office' to get what you need to get done. The CSV data importers are good, but I still found I had to do many repetitive updates manually via the user interface that the importer didn't support. The user interface is a bit big and boxy for my liking but understandably some see this as a benefit if working off a tablet in a cafe most of the time. The client registration process was a bit tedious (maybe at least for us implementers/advisers) but when up and running my customers love the product. The POS register is really powerful and soon after becoming power users the only niggling complaint I get are small enhancements to customisations which are unfortunately locked down in the product anyway. e.g. layouts on receipts, dockets, shortcuts panel, etc. I have also been really impressed with Kounta's email support and communication on release notes. You can really tell they are working hard in making this product better and better. Personally, I would like to see more flexible pricing plans for store owners that have multiple (small-sized) cafes, which will hopefully encourage the greater use of bump screens for the Kitchen/Brewster and mobile registers where waiting staff can take orders + electronic payments at the table. Maybe I am just over the little pad and pencil. In short, I am a big fan of Kounta POS in food & beverage. Totally recommend.

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Kounta

Point of Sale, Online POS & ePOS System, Software, Sales and Applications