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Array vs Dusk IOP Comparison

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Overview

Array, formerly known as Launchcloud, improves workflows and data collection across all your operations. Internal. In the...

The Dusk IOP is a SaaS workforce management platform that enables organisations from small to large across office and field...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

19

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

5

4

3

2

1

10

7

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5.0

5

4

3

2

1

7

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The ability to design and use my own forms for a great experience on any device is awesome.
They also provided quick, awesome customer service chat along the way. It made me feel taken care of and like I was working with real humans.
Very friendly and knowledgeable team. Affordable and innovative software.

Pros

Not enoughreviews yet

Cons

It is a major problem for my organization. We had to stop using it at some point because it was slowing down our operations and our customers were unhappy at the wait times.
When I receive a report notification I cannot access it report on iphone. I have also recently had a few issues with data missing on a b&q campaign.
The only small negative would be navigating around the 'my account' page when I first signed up.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features88
  • API
  • Abbreviation Detection
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Autofill
  • Automated Scheduling
  • Availability Management
  • Barcode / Ticket Scanning
  • Batch Processing
  • Billable Items Tracking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Campaign Management
  • Chat/Messaging
  • Clock In / Out
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Import/Export
  • Data Migration
  • Data Quality Control
  • Data Replication
  • Data Retrieval
  • Data Storage Management
  • Data Synchronization
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Equipment Maintenance
  • Expense Tracking
  • File Storage
  • Forecasting
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Gantt/Timeline View
  • Geographic Maps
  • Historical Reporting
  • Image Capture
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Forecasting
  • Leave Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Match & Merge
  • Merchandise Management
  • Messaging
  • Mis-Keyed Variation Detection
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Punch Card
  • Online Time Clock
  • Optical Character Recognition
  • Overtime Calculation
  • Payment Collection in the Field
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Phonetic Variation Detection
  • Preventive Maintenance
  • Prioritization
  • Process/Workflow Automation
  • Project Time Tracking
  • Projections
  • Punch card
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation & Planning
  • Resource Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Salaried Employee Tracking
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Two-Factor Authentication
  • Vacation/Leave Tracking
  • Variable Workforce
  • Version Control
  • Voice Recognition
  • WYSIWYG Editor
  • Web Forms
  • Website Integration
  • Widgets
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features141
  • API
  • Abbreviation Detection
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Autofill
  • Automated Scheduling
  • Availability Management
  • Barcode / Ticket Scanning
  • Batch Processing
  • Billable Items Tracking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Campaign Management
  • Chat/Messaging
  • Clock In / Out
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Import/Export
  • Data Migration
  • Data Quality Control
  • Data Replication
  • Data Retrieval
  • Data Storage Management
  • Data Synchronization
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Equipment Maintenance
  • Expense Tracking
  • File Storage
  • Forecasting
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Gantt/Timeline View
  • Geographic Maps
  • Historical Reporting
  • Image Capture
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Forecasting
  • Leave Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Match & Merge
  • Merchandise Management
  • Messaging
  • Mis-Keyed Variation Detection
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Punch Card
  • Online Time Clock
  • Optical Character Recognition
  • Overtime Calculation
  • Payment Collection in the Field
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Phonetic Variation Detection
  • Preventive Maintenance
  • Prioritization
  • Process/Workflow Automation
  • Project Time Tracking
  • Projections
  • Punch card
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation & Planning
  • Resource Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Salaried Employee Tracking
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Two-Factor Authentication
  • Vacation/Leave Tracking
  • Variable Workforce
  • Version Control
  • Voice Recognition
  • WYSIWYG Editor
  • Web Forms
  • Website Integration
  • Widgets
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations14
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations15
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Array vs. Dusk IOP

See how Array and Dusk IOP stack up against each other by comparing features, pricing, ratings, integrations, security & more.