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Leal 360
Turn every customer interaction into a sales opportunity.
Last updated: January 2025
Leal 360 Reviews
13 reviews
Recommended
José Q.
Food & Beverages, 501-1,000 employees
Used weekly for 1-2 years
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A brand's legacy is built on the trust and loyalty of its customers. SUBWAY has been successfully building its legacy for over 50 years worldwide and over 25 in El Salvador. LEAL has allowed us to enhance and create new loyalty strategies, ensuring that this legacy remains in constant growth. LEAL is now part of our "Hall of Fame" of key strategic partners.
Real-time information, campaign details, customer segmentation, NPS.
Not knowing how I can get customers to change from one segmentation to another, for example: going from "asleep" to "frequent."
This review was translated from Spanish. Read original review
Thank you for your kind words and for highlighting the impact LEAL has had on SUBWAY’s success! We are honored to be part of your "Hall of Fame" and to contribute to the legacy of such an iconic brand in El Salvador and around the world. Regarding your comment on segmentation, our team is here to help you optimize strategies for transitioning customers between categories, such as reactivating "asleep" customers and turning them into "frequent" ones. We’ll reach out to you soon to explore how we can support you with this. We look forward to helping SUBWAY achieve even greater milestones and ensuring this strategic partnership continues to thrive for years to come. Thank you for trusting us!
Ana Lucía U.
Textiles, 11-50 employees
Used daily for 2+ years
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Very good, it is a very big evolution with the platform that was previously available.
The AI functionality included in the campaigns module through OfferFit
What I liked least is that you can't download the files.
This review was translated from Spanish. Read original review
Thanks for your review, Ana! We are happy to know you are enjoying our new AI capabilities! Your feedback is invaluable as we continually work to enhance our platform to meet our customers' needs. If there’s ever anything more we can do for you, don’t hesitate to reach out—we’re always here to help!