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Less Annoying CRM vs Claritysoft CRM Comparison

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Overview

Category Leaders

A simple customer relationship manager made for small businesses. Track leads, manage contact info, and never miss a follow-up.

Category Leaders

Powerful. Intuitive. Customizable. Claritysoft CRM is designed to be easy to use without sacrificing power and functionality.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

15

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

39

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

508

5

4

3

2

1

419

75

10

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.5

114

5

4

3

2

1

65

44

3

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

I have created some awesome systems for tracking referrals and testimonials thanks to their suggestions.
The best feature is that the customer service is as advertised, this company really does help. They also understand our industry which helps in the transition to and use of the product.
LACRM is Affordable and Easy to use. It has been a great addition to our business, helping us keep track of test tools, customers, and new leads.

Pros

The customer service is OUTSTANDING and they are eager to assist with improvements and enhancements of the CRM. I am happy with this product and recommend it.
You will have nothing but positive feedback from this software, it is so useful, the email system, when you link it to your Outlook Calendar is amazing as well.
You do not have to hire a third party company to make all the changes so your sales team can and will use the CRM. Claritysoft is eager to help make your experience the best it can be.

Cons

We haven't found anything about the app that is a problem for us.
Haven't used it enough to see if there is anything missing.
There are some features in development I am anxious to see roll out, but none of them are business critical.

Cons

The only thing missing that I can think of is that there was no built in social media as a standard part of the platform.
We had employees refuse to use it because they were so frustrated.
Early on in our use of ClaritySoft, we had a problem that needed to be addressed.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review17 days ago

Key features

  • Total features61
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Automated Routing
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Management
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Client Management
  • Client/Property Matching
  • Collaboration Tools
  • Commission Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • FAQ
  • Field Sales Management
  • For Financial Institutions
  • For Insurance Industry
  • For Mac Devices
  • For Real Estate
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Communication
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Product Catalog
  • Proposal Generation
  • Prospecting Tools
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Notifications
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Source Tracking
  • Support Ticket Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Web Forms
  • Web-based Deployment
  • Workflow Management
  • Total features92
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Automated Routing
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Management
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Client Management
  • Client/Property Matching
  • Collaboration Tools
  • Commission Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • FAQ
  • Field Sales Management
  • For Financial Institutions
  • For Insurance Industry
  • For Mac Devices
  • For Real Estate
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Communication
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Product Catalog
  • Proposal Generation
  • Prospecting Tools
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Notifications
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Source Tracking
  • Support Ticket Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Web Forms
  • Web-based Deployment
  • Workflow Management

Integrations

  • Total integrations16
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations8
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

ET
AvatarImg

Eric T. N.

Real Estate, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

LACR Review

Reviewed a year ago
Pros

Ease of use, the ability to edit and change categories to your exact need, price are my top 3 reasons I love LACRM.

Cons

I don’t have any cons. This CRM meets all my needs and requirements for what I need in a CRM software.

BL
AvatarImg

Bridgette L.

Human Resources, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

CRM Great Assistance

Reviewed a year ago

Keeping my employers up to date on my daily duties

Pros

CRM has many advantages for business use

Cons

Nothing , not any problems with using CRM

DB
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David B.

Real Estate, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Less Annoying Testimonial

Reviewed 10 months ago
Pros

Having several people in our sales force not familiar with using CRMs, Less Annoying CRM is simple, intuitive, and provides all the information and tools needed to successfully service a book of business and keep track of prospecting/leads.

Cons

None. We have no complaints with less Annoying CRM

CC
AvatarImg

Carrie C.

Management Consulting, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Outstanding CRM for small business

Reviewed a year ago

After testing a few other options, Less Annoying CRM was clearly the winner. It's simple to set up, create groups, design pipelines, and track contacts and tasks. I use it daily and have recommended it to several people--at least 2 of whom are already using it as well.

Pros

My favorite features of the software are the email bcc and the customized pipelines that can be created. I couldn't keep track of prospect leads and client stages without it.

Cons

There's nothing that I don't like about Less Annoying CRM.

BN
AvatarImg

Bruce N.

Management Consulting,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Fantastic experience...easy set up...easy to learn...easy to modify

Reviewed 7 years ago
Pros

Extremely easy to set up and use...even for neophytes...lots of notifications/reports which helps on follow up and closing sales...

Cons

LA CRM does not work with Eventbrite like MailChimp does

JR
AvatarImg

Jeremy R.

Medical Practice, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Best CRM on the Market!

Reviewed a year ago
Pros

Most user friendly CRM on the market, our team spent a few weeks researching CRM tools and discovered LACRM. We knew from our first phone call with them that this was the perfect CRM for us.

Cons

None to mention; the only thing that would "boost" their already stellar platform, would be a compatible ios or android app. But there has been zero issues for us using the mobile friendly version via web browser.

AY
AvatarImg

Anne Y.

Building Materials, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Perfect CRM for account management

Reviewed a year ago

Less Annoying CRM has made my account management more organized and streamlined. Reports are easy to submit, and overall has given me a better work system/method than before.

Pros

Less Annoying CRM was easy to use from the start. I'm not tech-savvy, so I relied on Customer Service to help me with downloading my contacts... I got everything loaded on the same day so I was able to use it on Day 1 of purchase. Since then, it has been easy and pleasant to use. I feel much more organized.

Cons

I have not yet experienced any "Cons" in using this CRM.

JA
AvatarImg

John A.

Insurance, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Top Notch CRM that's definitely less annoying on your wallet!

Reviewed 5 years ago

Accessible easy to update online CRM.

Pros

The cost was the biggest determining factor in choosing LACRM. The learning curve is short. It's extremely easy to use. The customizability is exceptional. Gets the job done. Fast response time.

Cons

Lacks advanced features of costlier CRM's but this keeps it affordable. Bulk data editing would be nice to have.

GR
AvatarImg

Guy R.

Insurance, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Easy To Use and Intuitive

Reviewed 5 years ago

I really researched which CRM to use; I really needed one. My needs were very simple so I wanted a CRM that was easy to use and not complicated. So happy that I found Less Annoying CRM.

Pros

Simple to input and update. Easy to find clients. Best of all is the task list emailed daily - that's my call list! THE BEST support, too. Always reachable, helpful, cheerful and responsive.

Cons

Nothing much, but it would be nice to have some other categories that are more pertinent to my particular needs. But I've been able to use what's existing to make it do what I want.

ja
AvatarImg

joe a.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

BEST CRM FOR THE MONEY

Reviewed 6 years ago

I have used many crm software application's. Less Annoying is bar none, hands down, without question, the best CRM on the market today!!

Pros

No pros were added to this review

Cons

No cons were added to this review

JA
AvatarImg

Jim A.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Just what I was looking for

Reviewed 2 years ago

this CRM was exactly what I was looking for in a CRM, very simple, organized well, not a lot of fluff, very affordable, just what our company needed. I think Less Annoying CRM is what every small business needs.

Pros

Very easy and simple to use, and also very affordable. A lot less cluttered than the old CRM I used.

Cons

Their auto population needs just a bit more work but usually does well.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Great CRM

Reviewed 4 years ago

Enjoy it & find it easy to use

Pros

Easy to use, like that it interacts with my e-mail account

Cons

It doesn't 'work' with my company CRM - but that's not really LACRM fault!

HM
AvatarImg

Heather M.

Consumer Goods, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

I love LACRM. It's MUCH more user-friendly than other CRMs I've seen, plus support is phenomenal!

Reviewed 5 years ago

Peace of mind. A good CRM. Happiness.

Pros

I like the fact that it emails you to prompt you to do your work. (In another CRM I used, you had to remember to log in. I don't work set days of each week, so this is HUGE.) The tasks you don't do stay in front of you in a "look at me" -- but not-annoying -- way. I love being able to customize it easily. I love being able to customize the pipelines, too. It's very very easy to use and I can see myself using it for a long time.

Cons

It would be nice to have better email capabilities rather than depending on an outside mailing source (like MailChimp; I use MailerLite) for regular customer-base emails. Other than that, I love it.

JB
AvatarImg

Jason B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Best CRM I have used

Reviewed 7 years ago

I could not be happier with my decision to utilize Less Annnoying CRM. The CRM is very intuitive with all the information that I need easily accessible. I have no complaints about the CRM and highly recommend it to other small business owners.

Pros

No pros were added to this review

Cons

No cons were added to this review

TS
AvatarImg

Todd S.

Plastics, 51-200 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Decent and a good inexpensive way to start using a CRM

Reviewed 2 years ago

This software helped get us going in a CRM but we migrated to a more widely popular CRM to take our business to the next level.

Pros

The product is decently easy to use. It allowed our sales team to gain some initial familiarity with CRM's and what benefits they can bring. We derived benefit from it for sure. It is a great entry level product.

Cons

The functionality of this software is pretty generic compared to other higher dollar CRM's. However, for the spend, it provides a fair amount.

AvatarImg
AvatarImg

Michael R.

Verified reviewer

Motion Pictures and Film, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Very User Friendly CRM

Reviewed 4 months ago
Pros

This CRM helps keep the focus of the salesperson on their clients, rather than bogged down with unnecessary clutter that exist in many more expensive CRM platforms.

Cons

Some limitations on how to organize task list

RF
AvatarImg

Rea F.

Accounting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Fantastic CRM to Get Your Business measuring Something

Reviewed 6 years ago

I have used many crm's from the old days of ACT to today's version of Saleforce and even Sugar CRM. All of them are good in their own unique ways. The huge value of Less Annoying CRM its ease of use and value as an efficient contact management tool while providing good reporting tools. Since it is so easy to use and learn minimal training time is required to learn it so it really easy Less Annoying....

Pros

Simple - Ease of Use - Training - Email integration - Support all well done.

Cons

Not great at setting up my templates for importing- It will not save any templates. If you want the CRM to do any of the steps of the sales process then this is not the software for you. It is more of an advanced contact manager vs a true CRM. For the price, there are many more full CRM options out there featured

CK
AvatarImg

Carole K.

Glass, Ceramics & Concrete, 11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

The site is very easy to use and a very useful tool to keep abreast of customer management

Reviewed 5 years ago

Great CRM system, easy to use, affordable, excellent customer service.

Pros

The system is easy to use - I taught myself with the help of the induction guide - but the customer service team are extremely helpful for questions on specific requirements or improvements to make the most of the sites benefits. It is also very affordable and gives even small businesses the opportunity to be able to have access to such a brilliant tool to manage customer relationships. I particularly like the Email task alerts and the fact that all tasks for the day or coming days are clearly shown o the "Activity" page.

Cons

No cons were added to this review

DM
AvatarImg

David M.

Insurance, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Less Annoying CRM

Reviewed 5 years ago

Would highly recommend looking at this for your CRM options.

Pros

Best value for the price. At this price point, they duplicate many of the features in more expensive CRM's.

Cons

No cons were added to this review

RW
AvatarImg

Robert W.

Civil Engineering, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Affordable, Easy to use CRM

Reviewed 2 years ago

Can't speak highly enough of the CRM and the support

Pros

LACRM is Affordable and Easy to use. It has been a great addition to our business, helping us keep track of test tools, customers, and new leads.

Cons

So far I don't have any negative feed back

MC
AvatarImg

Monica C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Great CRM for little investment!

Reviewed 6 years ago

Less Annoying CRM has helped my business tremendously without breaking my wallet! the customer support is AMAZING!! the only feature I would add would be to be able to send emails from the CRM, but besides that the CRM is easy to use and can be personalized to a certain extent.

Pros

No pros were added to this review

Cons

No cons were added to this review

EM
AvatarImg

Eric M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Basic intuitive software, great team

Reviewed 7 years ago

LA CRM is very easy to comprehend and has just enough versatility to be handy without being superfluous. The LA CRM is eager to help and great fun. Love these people!

Pros

No pros were added to this review

Cons

No cons were added to this review

DB
AvatarImg

David B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Best for Small Business in Value and Service

Reviewed 7 years ago

We were looking for a CRM system that was a step down from the expensive applications out there- Less Annoying CRM is it! This is a very secure and easy to use CRM. Check them out if you do not need an expensive large corporate solution. This is the solution for the rest of us.

Pros

No pros were added to this review

Cons

No cons were added to this review

MA
AvatarImg

Michael A.

Insurance, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

The CRM your staff will actually use!

Reviewed a year ago

Every time I've had a question or concern, lACRM has responded immediately to my needs. I always ask them when they are going to change from "Less Annoying CRM" to "Never Annoying CRM"?

Pros

None of LACRM's features get in the way of using the system. It's not burdened with fluff - features in search of a benefit.

Cons

I'm transitioning from a tablet to my iPhone and miss the easy navigation available on the larger screen. I'm getting used to the Navigation/Page menu and suspect I'll soon forget the pain of change.

VM
AvatarImg

Vincent M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Simple, Uncomplicated and adaptable CRM.

Reviewed 7 years ago

Having worked with a variety of CRM platforms, we have found the Less Annoying CRM does exactly what the name suggests. It is easy to use and adapt. The account structure is flexible.

Pros

No pros were added to this review

Cons

No cons were added to this review

MW
AvatarImg

Matt W.

Consumer Services, 51-200 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Claritysoft CRM logo

Claritysoft CRM

Best and Easiest CRM

Reviewed 2 years ago

This CRM really is great. On top of being super easy to set up and use, they also have excellent customer support. Actually maybe the best customer support that I’ve ever dealt with. They also have a very easy to use mobile app.

Pros

Claritysoft is the easiest CRM that I have ever used. The implementation costs are extraordinarily less expensive than their major competitors. User adoption is much higher. Do yourself a favor and demo this product, no matter how large or small your business is.

Cons

The only thing missing that I can think of is that there was no built in social media as a standard part of the platform.

AvatarImg
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Betsy H.

E-Learning, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Claritysoft CRM

Great Value for Intuitive CRM that Our Staff Uses

Reviewed 3 years ago

CRM that's easy to use and very cost-effective.

Pros

Switching CRM systems is agonizing, no doubt about it, but we had not choice when our previous provider went out of business. Claritysoft was a great choice for us. Intuitive, relatively simple, and with great support in the transition. Among other things, we had struggled with getting our sales staff to use our CRM (our customer service and implementation staff depended on it). Now, all are using the system and we have built our database substantially.

Cons

We have a relatively large database (200,000+ records) and it is sometimes slow. But it does work, at far less cost than other systems. Over the years, we have found bugs. The good news is that the support and development team are very responsive.

JK
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Jeff K.

Consumer Services, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Claritysoft CRM

Small Business CRM

Reviewed 2 years ago

This has been great, the customer service is unparalleled. I could not be happier

Pros

Ease of use and access to information is as easy to use as any crm on the market

Cons

I would like to see more email functionality from the crm itself and not add ins.

JR
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Joe R.

Human Resources, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Claritysoft CRM

CRM Does the Job

Reviewed 2 years ago

Our overall experience has been fantastic. Great support and training form the Claritysoft CRM teams. All of our team members embraced this user friendly software.

Pros

Web based and ease of customization is what I like best about the Claritysoft CRM.

Cons

There is really nothing I like least about this software. Perhaps easier creation of mail merge templates.

HR
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Heidi R.

Telecommunications, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Claritysoft CRM

Salesforce User Switches to ClaritySoft

Reviewed a year ago

The implementation was easy and I was up and running using the CRM in no time.

Pros

The ease of use and clarity of the screens and layout.

Cons

I have not come across many dislikes. Being able to sort the Dashboards is one feature that I would like but it is my understanding that updates will solve this.

AR
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Anonymous Reviewer

Verified reviewer

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Claritysoft CRM

So much easier than paper

Reviewed 3 years ago

Positive

Pros

Everything is in one place - before our CRM, we had like 10 different spreadsheets across different dropboxes.

Cons

Some things it can't do. Can be slow sometimes. Was a hassle to get our current information integrated.

JC
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JoAnn C.

Management Consulting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Claritysoft CRM

Affordable & Easy to Use CRM

Reviewed 4 years ago

Easy to customize and lots of online support. Our implementation specialist is fantastic!

Pros

Easy for end users to navigate. Good selection of reports. For small businesses it’s a great CRM solution!

Cons

No marketing copy or images, but you can load your own for easy e-blast messaging. Project module is new so there is work to do your build out. Tracking billable hours is possible with no integration of a separate tracking tool.

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Marie W.

Verified reviewer

Hospitality, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Claritysoft CRM

The most attentive support team! Genuine concern their product fits your specific needs.

Reviewed 5 years ago

Organized sales calls, accurate monthly reports, mobile app makes field work a breeze. User friendly, customized to our needs - all at an exceptionally low cost. ANY organization or company can afford this CRM.

Pros

Keeps sales goals organized; extremely user friendly; phone app makes working in the field a breeze. Customer support and customized reports are stellar!

Cons

I have NONE. The entire ClarifySoft Team is supportive with quick responses. The only con I have is that I didn't find this CRM sooner.

CB
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Carlos B.

Computer Software, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Claritysoft CRM

Easy to setup, use and manage+

Reviewed a year ago

I love the solution, and how it support my needs for Sales and Customer Support.

Pros

The level of customizations and the ability to tie in Sales, CRM, IT Support. Also, the ability to drive lead generation emails.

Cons

The time it took to adjust my system to exact behaviors I needed after implementation.

VS
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Virginia S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Claritysoft CRM

Exceptional service

Reviewed 6 years ago

Very easy to use this CRM. Best of all is their customer service and support always very helpful with quick turnaround service. Highly recommend.

Pros

No pros were added to this review

Cons

No cons were added to this review

BM
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Bob M.

Fund-Raising, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Claritysoft CRM

Claritysoft Review

Reviewed 2 years ago

Having all of my leads organized and accessible has been the best part of my Claritysoft experience!

Pros

Claritysoft CRM has been 'spot on' for me as far as organizing all of my sales information. It has allowed me to have everything I need in one spot!

Cons

It took me a little while to get 'comfortable' with all of the features but I think that had more to do with me being in a sales position for the first time in my career.

RB
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Rena B.

Consumer Goods, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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