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Less Annoying CRM vs HubSpot CRM Comparison

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Overview

Category Leaders

A simple customer relationship manager made for small businesses. Track leads, manage contact info, and never miss a follow-up.

Category Leaders

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

15

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

515

5

4

3

2

1

426

75

10

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.5

3.6K

5

4

3

2

1

2.2K

1.1K

195

40

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

I have created some awesome systems for tracking referrals and testimonials thanks to their suggestions.
The best feature is that the customer service is as advertised, this company really does help. They also understand our industry which helps in the transition to and use of the product.
LACRM is Affordable and Easy to use. It has been a great addition to our business, helping us keep track of test tools, customers, and new leads.

Pros

The comprehensive database, the intuitive tools, the ease of deployment - all of these are appreciated about this product.
It is popular and used by a few other businesses that we know, so we considered it and the functionality is good.
Love the email tracking and wonderful having contacts all in the same place. As a solopreneur, it is like having a virtual assistant.

Cons

We haven't found anything about the app that is a problem for us.
Haven't used it enough to see if there is anything missing.
There are some features in development I am anxious to see roll out, but none of them are business critical.

Cons

Also, there is a hard limit of 1,000 custom fields, which is not something you can even buy more of, which in my opinion is a severe limitation.
Lack of industry specific columns or trackers. Lack of customization to suit the needs of the industry I was in.
There have been multiple times where we lost data and data was unretrievable.
  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features61
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Campaign Analytics
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Client Management
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Deal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • FAQ
  • Field Sales Management
  • For Financial Institutions
  • For Insurance Industry
  • For Mac Devices
  • For Real Estate
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Routing
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Web Forms
  • Web-based Deployment
  • Workflow Management
  • Total features95
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Campaign Analytics
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Client Management
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Deal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • FAQ
  • Field Sales Management
  • For Financial Institutions
  • For Insurance Industry
  • For Mac Devices
  • For Real Estate
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Routing
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Web Forms
  • Web-based Deployment
  • Workflow Management

Integrations

  • Total integrations16
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations1247
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

SN
AvatarImg

Steve N.

Management Consulting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Has the good 3rd party integrations. Great value. Great support

Reviewed 10 months ago

Small business user. I had tried Zoho, HubSpot, Insightly and ACT! I found the CRM was trying to control my way of working, instead of the reverse. Less Annoying CRM lives up to the name. Contact segmentation is straightforward and leveraged by the integrations. Tech support is super good. Definitely the best I have to work with.

Pros

Doesn't get in the way of how you want to work. Doesn't try to reinvent email. Has reliable 3rd party integrations. It is the hub of my workflow

Cons

Not a lot. Other users would like a phone app, but Google contacts and email are solid and reliable.

KC
AvatarImg

Katie C.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Perfect CRM for startups and small businesses

Reviewed 5 years ago
Pros

Like the name suggests, Less Annoying CRM is seriously (and actually) much less annoying than its bigger competitors like Zoho and Hubspot. The platform is surprisingly easy to use, very affordable, and the customer service is incredible. They're a small business themselves, so they understand the needs of other small businesses and startups.

Cons

Before the recent update, the calendar function was terrible -- you could only have one calendar and you couldn't do all day or even recurring events. They've revamped it completely though: adding subcalendars, color coding, the ability to sync multiple calendars, and much better scheduling capabilities. (Thank goodness!) While it's not as robust as the more expensive CRMs, it's nice to see that they're always making updates and working proactively with their clients to make the experience as seamless and tailored as possible.

ET
AvatarImg

Eric T. N.

Real Estate, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

LACR Review

Reviewed 2 years ago
Pros

Ease of use, the ability to edit and change categories to your exact need, price are my top 3 reasons I love LACRM.

Cons

I don’t have any cons. This CRM meets all my needs and requirements for what I need in a CRM software.

BL
AvatarImg

Bridgette L.

Human Resources, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

CRM Great Assistance

Reviewed a year ago

Keeping my employers up to date on my daily duties

Pros

CRM has many advantages for business use

Cons

Nothing , not any problems with using CRM

LP
AvatarImg

Laurie P.

Insurance, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Best CRM and at a price you don't loose sleep over

Reviewed 25 days ago
Pros

Very Easy to use, has many great features to help with many other ways to increase business and keep up with tasks.

Cons

I haven't had any bad experience with the CRM. Just call keeps unlinking to Less Annoying CRM and I have to call to get it connected again.

DB
AvatarImg

David B.

Real Estate, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Less Annoying Testimonial

Reviewed a year ago
Pros

Having several people in our sales force not familiar with using CRMs, Less Annoying CRM is simple, intuitive, and provides all the information and tools needed to successfully service a book of business and keep track of prospecting/leads.

Cons

None. We have no complaints with less Annoying CRM

CC
AvatarImg

Carrie C.

Management Consulting, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Outstanding CRM for small business

Reviewed a year ago

After testing a few other options, Less Annoying CRM was clearly the winner. It's simple to set up, create groups, design pipelines, and track contacts and tasks. I use it daily and have recommended it to several people--at least 2 of whom are already using it as well.

Pros

My favorite features of the software are the email bcc and the customized pipelines that can be created. I couldn't keep track of prospect leads and client stages without it.

Cons

There's nothing that I don't like about Less Annoying CRM.

BN
AvatarImg

Bruce N.

Management Consulting,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Fantastic experience...easy set up...easy to learn...easy to modify

Reviewed 7 years ago
Pros

Extremely easy to set up and use...even for neophytes...lots of notifications/reports which helps on follow up and closing sales...

Cons

LA CRM does not work with Eventbrite like MailChimp does

JR
AvatarImg

Jeremy R.

Medical Practice, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Best CRM on the Market!

Reviewed 2 years ago
Pros

Most user friendly CRM on the market, our team spent a few weeks researching CRM tools and discovered LACRM. We knew from our first phone call with them that this was the perfect CRM for us.

Cons

None to mention; the only thing that would "boost" their already stellar platform, would be a compatible ios or android app. But there has been zero issues for us using the mobile friendly version via web browser.

AY
AvatarImg

Anne Y.

Building Materials, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Perfect CRM for account management

Reviewed 2 years ago

Less Annoying CRM has made my account management more organized and streamlined. Reports are easy to submit, and overall has given me a better work system/method than before.

Pros

Less Annoying CRM was easy to use from the start. I'm not tech-savvy, so I relied on Customer Service to help me with downloading my contacts... I got everything loaded on the same day so I was able to use it on Day 1 of purchase. Since then, it has been easy and pleasant to use. I feel much more organized.

Cons

I have not yet experienced any "Cons" in using this CRM.

GR
AvatarImg

Guy R.

Insurance, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Easy To Use and Intuitive

Reviewed 5 years ago

I really researched which CRM to use; I really needed one. My needs were very simple so I wanted a CRM that was easy to use and not complicated. So happy that I found Less Annoying CRM.

Pros

Simple to input and update. Easy to find clients. Best of all is the task list emailed daily - that's my call list! THE BEST support, too. Always reachable, helpful, cheerful and responsive.

Cons

Nothing much, but it would be nice to have some other categories that are more pertinent to my particular needs. But I've been able to use what's existing to make it do what I want.

JA
AvatarImg

John A.

Insurance, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Top Notch CRM that's definitely less annoying on your wallet!

Reviewed 6 years ago

Accessible easy to update online CRM.

Pros

The cost was the biggest determining factor in choosing LACRM. The learning curve is short. It's extremely easy to use. The customizability is exceptional. Gets the job done. Fast response time.

Cons

Lacks advanced features of costlier CRM's but this keeps it affordable. Bulk data editing would be nice to have.

ja
AvatarImg

joe a.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

BEST CRM FOR THE MONEY

Reviewed 6 years ago

I have used many crm software application's. Less Annoying is bar none, hands down, without question, the best CRM on the market today!!

Pros

No pros were added to this review

Cons

No cons were added to this review

JA
AvatarImg

Jim A.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Just what I was looking for

Reviewed 2 years ago

this CRM was exactly what I was looking for in a CRM, very simple, organized well, not a lot of fluff, very affordable, just what our company needed. I think Less Annoying CRM is what every small business needs.

Pros

Very easy and simple to use, and also very affordable. A lot less cluttered than the old CRM I used.

Cons

Their auto population needs just a bit more work but usually does well.

AR
AvatarImg

Verified reviewer

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Great CRM

Reviewed 4 years ago

Enjoy it & find it easy to use

Pros

Easy to use, like that it interacts with my e-mail account

Cons

It doesn't 'work' with my company CRM - but that's not really LACRM fault!

AvatarImg
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David O.

Computer Software, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

The best CRM

Reviewed a month ago

Less Annoying CRM is a good option for small businesses looking for a basic CRM tool that is easy to use and affordable.

Pros

The simplicity and ease of use of Less Annoying CRM is what I love somuch and it is a great tool for small businesses that don't need the advanced features of more complex CRM systems.

Cons

The limited feature set may not be suitable for businesses with more complex needs.

HM
AvatarImg

Heather M.

Consumer Goods, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

I love LACRM. It's MUCH more user-friendly than other CRMs I've seen, plus support is phenomenal!

Reviewed 5 years ago

Peace of mind. A good CRM. Happiness.

Pros

I like the fact that it emails you to prompt you to do your work. (In another CRM I used, you had to remember to log in. I don't work set days of each week, so this is HUGE.) The tasks you don't do stay in front of you in a "look at me" -- but not-annoying -- way. I love being able to customize it easily. I love being able to customize the pipelines, too. It's very very easy to use and I can see myself using it for a long time.

Cons

It would be nice to have better email capabilities rather than depending on an outside mailing source (like MailChimp; I use MailerLite) for regular customer-base emails. Other than that, I love it.

JB
AvatarImg

Jason B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Best CRM I have used

Reviewed 7 years ago

I could not be happier with my decision to utilize Less Annnoying CRM. The CRM is very intuitive with all the information that I need easily accessible. I have no complaints about the CRM and highly recommend it to other small business owners.

Pros

No pros were added to this review

Cons

No cons were added to this review

RF
AvatarImg

Rea F.

Accounting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Fantastic CRM to Get Your Business measuring Something

Reviewed 6 years ago

I have used many crm's from the old days of ACT to today's version of Saleforce and even Sugar CRM. All of them are good in their own unique ways. The huge value of Less Annoying CRM its ease of use and value as an efficient contact management tool while providing good reporting tools. Since it is so easy to use and learn minimal training time is required to learn it so it really easy Less Annoying....

Pros

Simple - Ease of Use - Training - Email integration - Support all well done.

Cons

Not great at setting up my templates for importing- It will not save any templates. If you want the CRM to do any of the steps of the sales process then this is not the software for you. It is more of an advanced contact manager vs a true CRM. For the price, there are many more full CRM options out there featured

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Michael R.

Motion Pictures and Film, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Very User Friendly CRM

Reviewed 6 months ago
Pros

This CRM helps keep the focus of the salesperson on their clients, rather than bogged down with unnecessary clutter that exist in many more expensive CRM platforms.

Cons

Some limitations on how to organize task list

TS
AvatarImg

Todd S.

Plastics, 51-200 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Decent and a good inexpensive way to start using a CRM

Reviewed 2 years ago

This software helped get us going in a CRM but we migrated to a more widely popular CRM to take our business to the next level.

Pros

The product is decently easy to use. It allowed our sales team to gain some initial familiarity with CRM's and what benefits they can bring. We derived benefit from it for sure. It is a great entry level product.

Cons

The functionality of this software is pretty generic compared to other higher dollar CRM's. However, for the spend, it provides a fair amount.

MC
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Monica C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

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Less Annoying CRM

Great CRM for little investment!

Reviewed 6 years ago

Less Annoying CRM has helped my business tremendously without breaking my wallet! the customer support is AMAZING!! the only feature I would add would be to be able to send emails from the CRM, but besides that the CRM is easy to use and can be personalized to a certain extent.

Pros

No pros were added to this review

Cons

No cons were added to this review

CK
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Carole K.

Glass, Ceramics & Concrete, 11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

The site is very easy to use and a very useful tool to keep abreast of customer management

Reviewed 6 years ago

Great CRM system, easy to use, affordable, excellent customer service.

Pros

The system is easy to use - I taught myself with the help of the induction guide - but the customer service team are extremely helpful for questions on specific requirements or improvements to make the most of the sites benefits. It is also very affordable and gives even small businesses the opportunity to be able to have access to such a brilliant tool to manage customer relationships. I particularly like the Email task alerts and the fact that all tasks for the day or coming days are clearly shown o the "Activity" page.

Cons

No cons were added to this review

DM
AvatarImg

David M.

Insurance, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Less Annoying CRM

Reviewed 5 years ago

Would highly recommend looking at this for your CRM options.

Pros

Best value for the price. At this price point, they duplicate many of the features in more expensive CRM's.

Cons

No cons were added to this review

EM
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Eric M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Less Annoying CRM logo

Less Annoying CRM

Basic intuitive software, great team

Reviewed 7 years ago

LA CRM is very easy to comprehend and has just enough versatility to be handy without being superfluous. The LA CRM is eager to help and great fun. Love these people!

Pros

No pros were added to this review

Cons

No cons were added to this review

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Alicia B.

Internet, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

HubSpot CRM logo

HubSpot CRM

Great CRM for small businesses

Reviewed 7 years ago

I really love how easy it is to use and integrate with Gmail. My sales team loves the fact that they can easily enroll people in certain campaigns right from their email and that they are automatically taken out as soon as they respond. They can easily see where a lead is in the pipeline and our sales director loves that he can get such a high level visibility into how quickly each team members leads are moving through. The design is simple and user-friendly for everyone and it's a joy to work with.

Pros

The email integration allows you to put people into campaigns easily and view their progress through the pipeline.

Cons

There is less customization available than a more robust CRM tool.

MP
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Mark P.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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HubSpot CRM

Great Free CRM, Great Paid Features

Reviewed 2 years ago

Highly recommend it especially if you are getting used to using a CRM for your business needs. And you may find the paid features valuable also. A good overall CRM.

Pros

I liked that this CRM was so friendly to the free user, getting them used to its functionality. It seemed that it was quite nice for free, and I would have gone with it if not for the price of the paid options versus competition. Love the iphone app also, worked well. Very user friendly.

Cons

The price of the paid version was sizeable compared to others (Less Annoying CRM, etc.) And so that is where I had to make a different choice. If they would have had a more reasonable monthly paid featured version I would have stuck with them.

AR
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Verified reviewer

Medical Devices, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HubSpot CRM

Love Hubspot

Reviewed 3 years ago

We used Hubspot CRM for the past year and it's by far the easiest CRM to use. Took less than a day of training for my employees to use.

Pros

Fast onboarding and it links with Hubspot Simple to use

Cons

Wish there was more integrations, but otherwise it's amazing Marketing - had to also use Outreach to send email templates to multiple people at a time

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Nujan S.

Computer Software, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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HubSpot CRM

Great CRM but confusing interface.

Reviewed 5 months ago

Great for small/big business indeed!

Pros

Hubspot is a great CRM with tons of featured needed for a business. It in fact is one of the most advance CRM I've ever used for my business with limit less integrations with other third party apps and plugins.

Cons

User interface is really confusing. They need to work on UX.

AR
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Verified reviewer

Internet,

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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HubSpot CRM

The best CRM with a free tier

Reviewed 5 years ago
Pros

Hubspot provides the best CRM that has a free tier out of any other options we've used. It's much less clunky than other tools like Insightly.

Cons

It's definitely geared up more towards doing inbound marketing, whereas we rely primarily on outbound to generate leads. However, there are workarounds to handle this.

AR
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Verified reviewer

Writing and Editing, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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HubSpot CRM

Streamline your business activities

Reviewed 4 years ago
Pros

The first and foremost thing as a startup I look for is less investment. Hubspot CRM being free make it easier for me to manage tasks and projects.

Cons

Nothing specific atleast after it turned pocket friendly.

EL
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Emma L.

Marketing and Advertising, 11-50 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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HubSpot CRM

Easy and efficiant tool to use.

Reviewed 2 years ago

A good tool that I would recommend to others to use.

Pros

It's easy to use and keeps our CRM safe whilst it is less expensive than other options. Give a great overview and easy to search and select within it.

Cons

Nothing to complain about, it's an efficient tool to use and less expensive than other options on the market.

AR
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Verified reviewer

Writing and Editing, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HubSpot CRM

Hubspot CRM

Reviewed 4 years ago
Pros

This is a very powerful CRM and has a lot of tools to help make both the marketing and sales of a business a lot easier and less cumbersome

Cons

Building out my website on HubSpot was not as easy as I would have hoped. There is a degree of coding that is required for some of the elements.

BP
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Brady P.

Internet, 11-50 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HubSpot CRM

Hubspot is spectacular

Reviewed 4 years ago
Pros

As a CRM it's amazing and that fact that it's free when most everything else has a price tag. The integrations and the fact that the other HubSpot suite of tools works so well with it it's fantastic.

Cons

It's a double edge, the fact that it's free hooks you into the system, but then if you want to use the CRM beyond, it's much less functional.

CW
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Crystal W.

Pharmaceuticals, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HubSpot CRM

Hubspot is great!

Reviewed 5 years ago

I am extremely happy with Hubspot!

Pros

Hubspot is extremely comprehensive to set up with a myriad of training how-to's, videos and online assistance tools available.

Cons

Hubspot does not have any major cons that I have uncovered. One small thing to note is that it has slightly less customization than a more expensive CRM option.

AH
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Azalee H.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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