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Overview
A simple customer relationship manager made for small businesses. Track leads, manage contact info, and never miss a follow-up.
Step up to all-in-one sales & marketing software designed for entrepreneurs, startups and larger teams. Our platform organizes...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
$
15
/momonth- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
$
79
/momonth- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
4.1
5
4
3
2
1
508
344
134
51
52
- Value for money
- Ease of use
- Features
- Customer support
85%
would recommend this appPros
The best feature is that the customer service is as advertised, this company really does help. They also understand our industry which helps in the transition to and use of the product.
I have created some awesome systems for tracking referrals and testimonials thanks to their suggestions.
LACRM is Affordable and Easy to use. It has been a great addition to our business, helping us keep track of test tools, customers, and new leads.
Pros
I love this product, it is the best when you get advanced marketing experience and a big mail list, you can really do magic with it with the advanced action based segmentation.
The interface is clean and easy to use. On first impressions it looked like the re-brand from InfusionSoft was a move good to keep things more simple.
I had some great help with getting everything set up and I find the email automation system quite easy to use and understand, which is great as it has gotten me to do a lot more with automation.
Cons
We haven't found anything about the app that is a problem for us.
Haven't used it enough to see if there is anything missing.
There are some features in development I am anxious to see roll out, but none of them are business critical.
Cons
When you leave it idle, rather than timing out gracefully, you lose any unsaved info. I know that's more of a "my workflow, why the hell aren't you saving your work" issue, but it's still annoying.
Sick and tired of paying money for something no one can make function and do what I need.
Infusionsoft refuses to make simple fixes. Terrible for business to business.
Key features
- Total features57
- AB Testing
- ACH Payment Processing
- API
- Activity Tracking
- Administrative Reporting
- Alerts/Notifications
- Analytics/ROI Tracking
- Appointment Management
- Appointment Scheduling
- Auto-Responders
- Batch Processing
- Billing & Invoicing
- CAN SPAM Compliance
- CRM
- Calendar Management
- Calendar/Reminder System
- Call List Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Cataloging/Categorization
- Categorization/Grouping
- Channel Management
- Click Tracking
- Client/Property Matching
- Collections Management
- Commission Management
- Configurable Workflow
- Contact Database
- Contact Management
- Contract/License Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Activity Tracking
- Customer Database
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customer Surveys
- Customizable Fields
- Customizable Templates
- Customization
- Dashboard
- Data Import/Export
- Data Management
- Data Storage Management
- Data Synchronization
- Demographic Data
- Discount Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Duplicate Detection
- Dynamic Content
- Electronic Payments
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Event Triggered Actions
- FAQ
- Field Sales Management
- Form Builder
- Household Tracking
- Image Library
- Influence Tracking
- Interaction Tracking
- Internal Chat Integration
- Inventory Management
- Invoice Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- List Management
- Live Chat
- Marketing Automation
- Mobile Access
- Monitoring
- Multi-Campaign
- Multi-Channel Marketing
- Opportunity Management
- Order Management
- Order Processing
- Order Tracking
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Prioritization
- Product Catalog
- Project Management
- Projections
- Promotions Management
- Prospecting Tools
- QuickBooks Integration
- Quotes/Estimates
- Real Time Reporting
- Recurring/Subscription Billing
- Reference Usage Tracking
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Request Assignment
- Request Escalation
- Responsive
- Routing
- Sales Automation
- Sales Forecasting
- Sales Management
- Sales Orders
- Sales Pipeline Management
- Sales Reports
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Portal
- Shared Contacts
- Shopping Cart
- Social Marketing
- Source Tracking
- Spam Blocker
- Tagging
- Task Management
- Task Scheduling
- Team Assignments
- Template Management
- Territory Management
- Third Party Integrations
- Transaction History
- Visitor Management
- Visitor Tracking
- Visual Analytics
- WYSIWYG Editor
- Web Forms
- Web-based Deployment
- Website Management
- Website Visitor Tracking
- Widgets
- Workflow Management
- XML / RSS
- Total features135
- AB Testing
- ACH Payment Processing
- API
- Activity Tracking
- Administrative Reporting
- Alerts/Notifications
- Analytics/ROI Tracking
- Appointment Management
- Appointment Scheduling
- Auto-Responders
- Batch Processing
- Billing & Invoicing
- CAN SPAM Compliance
- CRM
- Calendar Management
- Calendar/Reminder System
- Call List Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Cataloging/Categorization
- Categorization/Grouping
- Channel Management
- Click Tracking
- Client/Property Matching
- Collections Management
- Commission Management
- Configurable Workflow
- Contact Database
- Contact Management
- Contract/License Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Activity Tracking
- Customer Database
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customer Surveys
- Customizable Fields
- Customizable Templates
- Customization
- Dashboard
- Data Import/Export
- Data Management
- Data Storage Management
- Data Synchronization
- Demographic Data
- Discount Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Duplicate Detection
- Dynamic Content
- Electronic Payments
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Event Triggered Actions
- FAQ
- Field Sales Management
- Form Builder
- Household Tracking
- Image Library
- Influence Tracking
- Interaction Tracking
- Internal Chat Integration
- Inventory Management
- Invoice Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- List Management
- Live Chat
- Marketing Automation
- Mobile Access
- Monitoring
- Multi-Campaign
- Multi-Channel Marketing
- Opportunity Management
- Order Management
- Order Processing
- Order Tracking
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Prioritization
- Product Catalog
- Project Management
- Projections
- Promotions Management
- Prospecting Tools
- QuickBooks Integration
- Quotes/Estimates
- Real Time Reporting
- Recurring/Subscription Billing
- Reference Usage Tracking
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Request Assignment
- Request Escalation
- Responsive
- Routing
- Sales Automation
- Sales Forecasting
- Sales Management
- Sales Orders
- Sales Pipeline Management
- Sales Reports
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Portal
- Shared Contacts
- Shopping Cart
- Social Marketing
- Source Tracking
- Spam Blocker
- Tagging
- Task Management
- Task Scheduling
- Team Assignments
- Template Management
- Territory Management
- Third Party Integrations
- Transaction History
- Visitor Management
- Visitor Tracking
- Visual Analytics
- WYSIWYG Editor
- Web Forms
- Web-based Deployment
- Website Management
- Website Visitor Tracking
- Widgets
- Workflow Management
- XML / RSS
Integrations
- Total integrations13
- Constant Contact
- Gmail
- Google Analytics
- Google Calendar
- HubSpot CRM
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Wordpress
- Xero
- Zapier
- Zendesk
- Total integrations260
- Constant Contact
- Gmail
- Google Analytics
- Google Calendar
- HubSpot CRM
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Wordpress
- Xero
- Zapier
- Zendesk
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
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