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Less Annoying CRM vs SAP Customer Experience Comparison

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Overview

Category Leaders

A simple customer relationship manager made for small businesses. Track leads, manage contact info, and never miss a follow-up.

SAP CRM On-Demand is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

15

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

58

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

373

69

10

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

5

4

3

2

1

94

72

25

6

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

The best feature is that the customer service is as advertised, this company really does help. They also understand our industry which helps in the transition to and use of the product.

DW

David W.

I have created some awesome systems for tracking referrals and testimonials thanks to their suggestions.

JM

Jessica M.

LACRM is Affordable and Easy to use. It has been a great addition to our business, helping us keep track of test tools, customers, and new leads.

RW

Robert W.

Pros

SAP also has a great community of developers and professionals who help to share ideas and answer questions when it comes to configuring and customizing their solutions.

AB

Aneesh B.

It is so easy to use, and has so many options, the interaction with the clients are everything and this software its perfect for that.

KR

Katherine R.

This tool is great for organizing and storing data. We use it to store all of our clients information and data, and it works very effectively.

Rs

Raphael s.

Cons

We haven't found anything about the app that is a problem for us.

JL

John L.

Haven't used it enough to see if there is anything missing.

TM

Trina M.

There are some features in development I am anxious to see roll out, but none of them are business critical.

DK

David K.

Cons

The software is quite complex, because of this, some problems with the client arises, much more due to misinformation of the user than the tool itself.

Diogo T.

As there are many training course but the corruption give the opportunity to Bad users get opportunity almost in middle east so bad services go to the company with high cost.

AB

Adham B.

UI is awful, too much of it does not make sense how you get from one section to another. Been using it for years and I still have a hard time navigating.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features57
  • API
  • Calendar/Reminder System
  • Call List Management
  • Campaign Management
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Management
  • Client/Property Matching
  • Commission Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Complaint Tracking
  • Customer Database
  • Customer Support
  • Customizable Fields
  • Dashboard
  • Data Import/Export
  • Data Management
  • Document Management
  • Document Storage
  • Email Management
  • FAQ
  • Field Sales Management
  • Forecasting
  • Household Tracking
  • Influence Tracking
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Marketing Automation
  • Mobile Access
  • Opportunity Management
  • Performance Management
  • Pipeline Management
  • Pipeline Reports
  • Product Catalog
  • Project Management
  • Referral Tracking
  • Relationship Tracking
  • Reporting/Analytics
  • Routing
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Source Tracking
  • Task Management
  • Team Assignments
  • Territory Management
  • Third Party Integrations
  • Web-based Deployment
  • Website Management
  • Workflow Management
  • Total features10
  • API
  • Calendar/Reminder System
  • Call List Management
  • Campaign Management
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Management
  • Client/Property Matching
  • Commission Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Complaint Tracking
  • Customer Database
  • Customer Support
  • Customizable Fields
  • Dashboard
  • Data Import/Export
  • Data Management
  • Document Management
  • Document Storage
  • Email Management
  • FAQ
  • Field Sales Management
  • Forecasting
  • Household Tracking
  • Influence Tracking
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Marketing Automation
  • Mobile Access
  • Opportunity Management
  • Performance Management
  • Pipeline Management
  • Pipeline Reports
  • Product Catalog
  • Project Management
  • Referral Tracking
  • Relationship Tracking
  • Reporting/Analytics
  • Routing
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Source Tracking
  • Task Management
  • Team Assignments
  • Territory Management
  • Third Party Integrations
  • Web-based Deployment
  • Website Management
  • Workflow Management

Integrations

  • Total integrations15
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations66
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk