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Less Annoying CRM vs Zoho CRM Comparison
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Overview
A simple customer relationship manager made for small businesses. Track leads, manage contact info, and never miss a follow-up.
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close deals...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
15
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
20
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Pros
Saqib S.
Cons
Cons
Max P.
Dr Navneet G.
Key features
- Total features61
- AB Testing
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Asset Lifecycle Management
- Automated Routing
- Behavior Tracking
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Control
- Buyer Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call List Management
- Call Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Cataloging/Categorization
- Channel Management
- Chat/Messaging
- Churn Management
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Community Management
- Configurable Workflow
- Contact Database
- Contact Management
- Content Delivery
- Content Library
- Content Management
- Contract/License Management
- Conversion Tracking
- Correlation Analysis
- Customer Accounts
- Customer Activity Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Management
- Data Synchronization
- Data Visualization
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Email Alerts
- Email Distribution
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Exception Reporting
- Expense Tracking
- FAQ
- Field Sales Management
- For AEC Industry
- For Financial Institutions
- For Insurance Industry
- For Mac Devices
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Gamification
- Goal Management
- Graphical Data Presentation
- Help Desk Management
- Incentive Management
- Interaction Tracking
- Internal Chat Integration
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Live Chat
- Loyalty Program
- Marketing Automation
- Marketing Calendar
- Meeting Management
- Mobile Access
- Mobile Alerts
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multivariate Testing
- Negative Feedback Management
- Opportunity Management
- Performance Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Project Tracking
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Quota Planning
- Quotes/Estimates
- ROI Tracking
- Real Time Analytics
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Request Escalation
- Rewards Management
- Role-Based Permissions
- Sales Activity Management
- Sales Analytics
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Planning
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Portal
- Service Level Agreement (SLA) Management
- Shared Contacts
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Source Tracking
- Statistical Analysis
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Assignments
- Template Management
- Territory Management
- Text Analysis
- Third Party Integrations
- Training Management
- Transaction History
- Trend Analysis
- User Management
- Visual Analytics
- Warranty Tracking
- Web Forms
- Web-based Deployment
- Website Analytics
- Website Integration
- Website Visitor Tracking
- Widgets
- Wiki
- Workflow Management
- XML/RSS
- eCommerce Management
- Total features207
- AB Testing
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Asset Lifecycle Management
- Automated Routing
- Behavior Tracking
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Control
- Buyer Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call List Management
- Call Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Cataloging/Categorization
- Channel Management
- Chat/Messaging
- Churn Management
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Community Management
- Configurable Workflow
- Contact Database
- Contact Management
- Content Delivery
- Content Library
- Content Management
- Contract/License Management
- Conversion Tracking
- Correlation Analysis
- Customer Accounts
- Customer Activity Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Management
- Data Synchronization
- Data Visualization
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Email Alerts
- Email Distribution
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Exception Reporting
- Expense Tracking
- FAQ
- Field Sales Management
- For AEC Industry
- For Financial Institutions
- For Insurance Industry
- For Mac Devices
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Gamification
- Goal Management
- Graphical Data Presentation
- Help Desk Management
- Incentive Management
- Interaction Tracking
- Internal Chat Integration
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Live Chat
- Loyalty Program
- Marketing Automation
- Marketing Calendar
- Meeting Management
- Mobile Access
- Mobile Alerts
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multivariate Testing
- Negative Feedback Management
- Opportunity Management
- Performance Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Project Tracking
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Quota Planning
- Quotes/Estimates
- ROI Tracking
- Real Time Analytics
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Request Escalation
- Rewards Management
- Role-Based Permissions
- Sales Activity Management
- Sales Analytics
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Planning
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Portal
- Service Level Agreement (SLA) Management
- Shared Contacts
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Source Tracking
- Statistical Analysis
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Assignments
- Template Management
- Territory Management
- Text Analysis
- Third Party Integrations
- Training Management
- Transaction History
- Trend Analysis
- User Management
- Visual Analytics
- Warranty Tracking
- Web Forms
- Web-based Deployment
- Website Analytics
- Website Integration
- Website Visitor Tracking
- Widgets
- Wiki
- Workflow Management
- XML/RSS
- eCommerce Management
Integrations
- Total integrations16
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
- Total integrations503
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
Alternatives
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User reviews that mention these apps
Steve N.
Management Consulting, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Less Annoying CRM
Has the good 3rd party integrations. Great value. Great support
Small business user. I had tried Zoho, HubSpot, Insightly and ACT! I found the CRM was trying to control my way of working, instead of the reverse. Less Annoying CRM lives up to the name. Contact segmentation is straightforward and leveraged by the integrations. Tech support is super good. Definitely the best I have to work with.
Doesn't get in the way of how you want to work. Doesn't try to reinvent email. Has reliable 3rd party integrations. It is the hub of my workflow
Not a lot. Other users would like a phone app, but Google contacts and email are solid and reliable.
Katie C.
Used daily for 6-12 months
Review source
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Like the name suggests, Less Annoying CRM is seriously (and actually) much less annoying than its bigger competitors like Zoho and Hubspot. The platform is surprisingly easy to use, very affordable, and the customer service is incredible. They're a small business themselves, so they understand the needs of other small businesses and startups.
Before the recent update, the calendar function was terrible -- you could only have one calendar and you couldn't do all day or even recurring events. They've revamped it completely though: adding subcalendars, color coding, the ability to sync multiple calendars, and much better scheduling capabilities. (Thank goodness!) While it's not as robust as the more expensive CRMs, it's nice to see that they're always making updates and working proactively with their clients to make the experience as seamless and tailored as possible.
Willem V.
Chemicals, 1-10 employees
Used daily for less than 6 months
Review source
Share this review:
We have been using for almost 6 months now and it has helped us tremendously to keep track of all our European acquisition and account pipelines. More sales won and higher share of wallet at existing customers.
The LACRM-software has 3 main USP's: * Installation: simple to set-up including the links to platforms like Mail-chimp. * Value for money: Having used many other CRM-tools im my career (Salesforce, ZOHO etc) LACRM offers the best offer. Focus is on the "must have" not "nice to have" items. * No clutter: due to the focus on the "must have" items of CRM, LACRM-software offers clean and clear dashboards. No distraction by less important "nice to have" items.
* Lack of campaign management , an integration of e.g. Mailchimp campaign results in LACRM would be nice.
Eric T. N.
Real Estate, 1-10 employees
Used weekly for 2+ years
Review source
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Ease of use, the ability to edit and change categories to your exact need, price are my top 3 reasons I love LACRM.
I don’t have any cons. This CRM meets all my needs and requirements for what I need in a CRM software.
Bridgette L.
Human Resources, 51-200 employees
Used daily for less than 6 months
Review source
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Keeping my employers up to date on my daily duties
CRM has many advantages for business use
Nothing , not any problems with using CRM
Laurie P.
Insurance, 1-10 employees
Used weekly for less than 6 months
Review source
Share this review:
Very Easy to use, has many great features to help with many other ways to increase business and keep up with tasks.
I haven't had any bad experience with the CRM. Just call keeps unlinking to Less Annoying CRM and I have to call to get it connected again.
David B.
Real Estate, 11-50 employees
Used daily for 6-12 months
Review source
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Having several people in our sales force not familiar with using CRMs, Less Annoying CRM is simple, intuitive, and provides all the information and tools needed to successfully service a book of business and keep track of prospecting/leads.
None. We have no complaints with less Annoying CRM
Carrie C.
Management Consulting, self-employed
Used daily for 1-2 years
Review source
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After testing a few other options, Less Annoying CRM was clearly the winner. It's simple to set up, create groups, design pipelines, and track contacts and tasks. I use it daily and have recommended it to several people--at least 2 of whom are already using it as well.
My favorite features of the software are the email bcc and the customized pipelines that can be created. I couldn't keep track of prospect leads and client stages without it.
There's nothing that I don't like about Less Annoying CRM.
Bruce N.
Management Consulting,
Review source
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Less Annoying CRM
Fantastic experience...easy set up...easy to learn...easy to modify
Extremely easy to set up and use...even for neophytes...lots of notifications/reports which helps on follow up and closing sales...
LA CRM does not work with Eventbrite like MailChimp does
Jeremy R.
Medical Practice, 51-200 employees
Used daily for less than 6 months
Review source
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Most user friendly CRM on the market, our team spent a few weeks researching CRM tools and discovered LACRM. We knew from our first phone call with them that this was the perfect CRM for us.
None to mention; the only thing that would "boost" their already stellar platform, would be a compatible ios or android app. But there has been zero issues for us using the mobile friendly version via web browser.
Anne Y.
Building Materials, 51-200 employees
Used daily for 6-12 months
Review source
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Less Annoying CRM has made my account management more organized and streamlined. Reports are easy to submit, and overall has given me a better work system/method than before.
Less Annoying CRM was easy to use from the start. I'm not tech-savvy, so I relied on Customer Service to help me with downloading my contacts... I got everything loaded on the same day so I was able to use it on Day 1 of purchase. Since then, it has been easy and pleasant to use. I feel much more organized.
I have not yet experienced any "Cons" in using this CRM.
John A.
Insurance, self-employed
Used weekly for less than 6 months
Review source
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Accessible easy to update online CRM.
The cost was the biggest determining factor in choosing LACRM. The learning curve is short. It's extremely easy to use. The customizability is exceptional. Gets the job done. Fast response time.
Lacks advanced features of costlier CRM's but this keeps it affordable. Bulk data editing would be nice to have.
Guy R.
Insurance, self-employed
Used daily for less than 6 months
Review source
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I really researched which CRM to use; I really needed one. My needs were very simple so I wanted a CRM that was easy to use and not complicated. So happy that I found Less Annoying CRM.
Simple to input and update. Easy to find clients. Best of all is the task list emailed daily - that's my call list! THE BEST support, too. Always reachable, helpful, cheerful and responsive.
Nothing much, but it would be nice to have some other categories that are more pertinent to my particular needs. But I've been able to use what's existing to make it do what I want.
joe a.
Review source
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I have used many crm software application's. Less Annoying is bar none, hands down, without question, the best CRM on the market today!!
No pros were added to this review
No cons were added to this review
Jim A.
Health, Wellness and Fitness, 1-10 employees
Used daily for 1-2 years
Review source
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this CRM was exactly what I was looking for in a CRM, very simple, organized well, not a lot of fluff, very affordable, just what our company needed. I think Less Annoying CRM is what every small business needs.
Very easy and simple to use, and also very affordable. A lot less cluttered than the old CRM I used.
Their auto population needs just a bit more work but usually does well.
Verified reviewer
Health, Wellness and Fitness, self-employed
Used daily for 1-2 years
Review source
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Enjoy it & find it easy to use
Easy to use, like that it interacts with my e-mail account
It doesn't 'work' with my company CRM - but that's not really LACRM fault!
Heather M.
Consumer Goods, self-employed
Used daily for less than 6 months
Review source
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Less Annoying CRM
I love LACRM. It's MUCH more user-friendly than other CRMs I've seen, plus support is phenomenal!
Peace of mind. A good CRM. Happiness.
I like the fact that it emails you to prompt you to do your work. (In another CRM I used, you had to remember to log in. I don't work set days of each week, so this is HUGE.) The tasks you don't do stay in front of you in a "look at me" -- but not-annoying -- way. I love being able to customize it easily. I love being able to customize the pipelines, too. It's very very easy to use and I can see myself using it for a long time.
It would be nice to have better email capabilities rather than depending on an outside mailing source (like MailChimp; I use MailerLite) for regular customer-base emails. Other than that, I love it.
David O.
Computer Software, self-employed
Used daily for 6-12 months
Review source
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Less Annoying CRM is a good option for small businesses looking for a basic CRM tool that is easy to use and affordable.
The simplicity and ease of use of Less Annoying CRM is what I love somuch and it is a great tool for small businesses that don't need the advanced features of more complex CRM systems.
The limited feature set may not be suitable for businesses with more complex needs.
Jason B.
Review source
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I could not be happier with my decision to utilize Less Annnoying CRM. The CRM is very intuitive with all the information that I need easily accessible. I have no complaints about the CRM and highly recommend it to other small business owners.
No pros were added to this review
No cons were added to this review
Michael R.
Motion Pictures and Film, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
This CRM helps keep the focus of the salesperson on their clients, rather than bogged down with unnecessary clutter that exist in many more expensive CRM platforms.
Some limitations on how to organize task list
Rea F.
Accounting, 1-10 employees
Used daily for less than 6 months
Review source
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I have used many crm's from the old days of ACT to today's version of Saleforce and even Sugar CRM. All of them are good in their own unique ways. The huge value of Less Annoying CRM its ease of use and value as an efficient contact management tool while providing good reporting tools. Since it is so easy to use and learn minimal training time is required to learn it so it really easy Less Annoying....
Simple - Ease of Use - Training - Email integration - Support all well done.
Not great at setting up my templates for importing- It will not save any templates. If you want the CRM to do any of the steps of the sales process then this is not the software for you. It is more of an advanced contact manager vs a true CRM. For the price, there are many more full CRM options out there featured
Todd S.
Plastics, 51-200 employees
Used other for 1-2 years
Review source
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This software helped get us going in a CRM but we migrated to a more widely popular CRM to take our business to the next level.
The product is decently easy to use. It allowed our sales team to gain some initial familiarity with CRM's and what benefits they can bring. We derived benefit from it for sure. It is a great entry level product.
The functionality of this software is pretty generic compared to other higher dollar CRM's. However, for the spend, it provides a fair amount.
Carole K.
Glass, Ceramics & Concrete, 11-50 employees
Used other for less than 6 months
Review source
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Less Annoying CRM
The site is very easy to use and a very useful tool to keep abreast of customer management
Great CRM system, easy to use, affordable, excellent customer service.
The system is easy to use - I taught myself with the help of the induction guide - but the customer service team are extremely helpful for questions on specific requirements or improvements to make the most of the sites benefits. It is also very affordable and gives even small businesses the opportunity to be able to have access to such a brilliant tool to manage customer relationships. I particularly like the Email task alerts and the fact that all tasks for the day or coming days are clearly shown o the "Activity" page.
No cons were added to this review
David M.
Insurance, 1-10 employees
Used daily for less than 6 months
Review source
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Would highly recommend looking at this for your CRM options.
Best value for the price. At this price point, they duplicate many of the features in more expensive CRM's.
No cons were added to this review
Monica C.
Review source
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Less Annoying CRM has helped my business tremendously without breaking my wallet! the customer support is AMAZING!! the only feature I would add would be to be able to send emails from the CRM, but besides that the CRM is easy to use and can be personalized to a certain extent.
No pros were added to this review
No cons were added to this review
Verified reviewer
Nonprofit Organization Management, 11-50 employees
Review source
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One of the most affordable CRM systems (much less expensive than Salesforce).
If you think Salesforce is complicated, wait until your see this unintuitive interface.
Verified reviewer
Airlines/Aviation, 11-50 employees
Used daily for 2+ years
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I like the tool, very useful
Zoho CRM offers the same features but costs less than other CRM software on the market, which is great for small businesses
It has lots of features and functionalities, but it is hard to find what you need there because user interface isn't clear and friendly
Jodine M.
Management Consulting, 1-10 employees
Used weekly for 6-12 months
Review source
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Although I believe it is a powerful CRM, it can be pared-down to a really simple CRM that even less advanced computer users can use.
Occasionally there is a little hiccup where search results are not shown but really, not much to fault!
Alyssa Z.
Primary/Secondary Education, 51-200 employees
Used weekly for less than 6 months
Review source
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Very happy with Zoho CRM, it does everything we need and is less expensive than other CRMs
We love Zoho and don't have any complaints
Edward S.
Information Technology and Services, 501-1,000 employees
Review source
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I only used Zoho for a free trial, and it was not a great experience. The rep couldn't effectively demonstrate functionality or answer questions properly.
Not much I liked about this CRM. There are definitely better CRM's that cost less and more functional
Clunky, poor user interface, minimal integrations... Their support is off shore and it doesn't allow for great communication / support. Expensive for what you get
Mark S.
Marketing and Advertising, 1-10 employees
Used weekly