Most popular features of all Customer Management apps
25 reviewers had the following to say about Less Annoying CRM's features:
If you just need basic customer contact management with limited calendar integration, and you don't need automated integration with emails and calendars, this is a very good value.
Pros
Integrates well with Google Calendars and Contacts.
Cons
If you want to send an email every time a customer is 30 days out from an event, and you want that automated, find another CRM. This one won't do it at all, or without some real customization, which isn't a strength of this system.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Occasionally
Likelihood to recommend
Since it integrates so well with gmail and google calendar there is no need to have multiple calendars going.
Pros
Simple - Ease of Use - Training - Email integration - Support all well done.
Cons
If you want the CRM to do any of the steps of the sales process then this is not the software for you.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Less Annoying CRM
This is a good first CRM for many companies and may be ideal for many years to come for many companies.
I am very impressed with the Less Annoying CRM. Not only are they one of the cheapest out there, but their tutorial videos and support was second to none.
Pros
Easy to use, great tutorials, easy to customized
Cons
Doesn't integrate into Social media platforms like some of the newer systems out there.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Less Annoying CRM
If you need a basic easy to use system that your sales force will actually use, this is the one!
I know I have not even begun to make the best use of many of the features available - including calendar and reporting; however, even so, it has made my networking and client management life so much easier!
Pros
I appreciate that it's easy to import contacts from other places as well as easy to add my own individually.
Cons
At first, I thought I would miss the fact that they do not have an app for their mobile version of the site.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
I use it for my main calendar by having my apple calendar linked to my Google calendar, and Google calendar sync to my Less Annoying Calendar.
Pros
I find the activity feed assigned to contacts to be rather helpful in displaying history and scheduled events.
Cons
Notifications seem to occur by email and sms, but it’d be better suited to have solid notifications within the CRM itself – otherwise my email can get cluttered or I might miss them altogether.
Rating breakdown
Time used: Free Trial
Frequency of use: Occasionally
Likelihood to recommend
Pros
The way your pipeline reports can be sorted and filtered is very nice and it easy to set or change the default filter and sorting on the fly.
Cons
No mobile app, though the web app does work, it's a little slow.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Less Annoying CRM was recommended to me years ago when I was trying to get the company I was working for to start using a CRM.
Pros
. - The dashboard gives a clear (and customizable) overview of what's on the horizon - It was simple to set up and understand, very intuitive!
Cons
- I received some exported data from Less Annoying CRM and it was all jumbled into thin columns.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
I've used 2 CRMs before and this is by far the best.
Pros
Easy to Use Customized Pipelines Easy Data Entry Easy to Add Follow Up Reminders Daily Email With Tasks
Cons
Can't add a "group" to new contact when in putting information.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
More sales won and higher share of wallet at existing customers.
Pros
. * Value for money: Having used many other CRM-tools im my career (Salesforce, ZOHO etc) LACRM offers the best offer.
Cons
* Lack of campaign management , an integration of e.g.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
Easy to import/export your data into Excel so your data's never held hostage.
Cons
Would be nice to have more customizable fields, but for the price point, this isn't a huge deal.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
Less Annoying CRM is one of the best Customer Relationship Management tools I have ever used.
Cons
The only cons I found with Less Annoying is that there is only basic reporting and no true way to track lead handoffs.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
The interface is easy to use, clear with great features, like totally customizable pipelines, robust calendar, groups, search, import and export, adding users and assigning permissions are both easy.
Cons
Only two things: 1) Calendar doesn't sync with iCal. 2) I wish the 'Find a Contact' field was accessible through command F from my keyboard.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
I am very happy. Nobody over there seems to be reading from a script.
Pros
Any issue regarding functional capabilities are quickly resolved, and or, alternate solutions where feasible are offered. If something cannot be done the answer is given quickly and no time wasted!
Cons
No email integration and somewhat limited reporting customization options.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Less Annoying CRM has made my account management more organized and streamlined.
We've searched for years for an option that was powerful enough to be useful, customizable and affordable and Less Annoying CRM fits the bill nicely.
Pros
They also provide straight-forward integration with common third-party applications.
Cons
Their custom filtering of data is easy to use.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Great way to manage your sales pipeline. I use it as a salesman and as a sales manager and it does exactly as advertised.
Pros
I chose Less annoying CRM for all my outside salespeople because it gives me all the info I need to manage them, gives them all the tools they need and does it in a very low profile, easy to use package.
Cons
It would help the sales manager with territory and rep management.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
Everything about this CRM is exactly as they say LESS ANNOYING.
Cons
The only con i have is that i cannot link my contacts directly to my Apple devices but that will not hinder me in using this CRM as it is THAT good.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Less Annoying CRM is easy to use and maintain.
Pros
Things I liked most about this product are: No setup costs Easy to use Inexpensive Works well with Google
Cons
What I liked least about this app is the apparent inability to schedule repeat activities in the calendar.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
Easy and clean UI - very simple to learn.
Cons
Sometimes its overly simplistic sacrificing functionality for easy of use.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Our staff love the ease and simplicity of LACRM. The price is perfect for our budget.
Pros
I think the best functionality of this CRM is the connection or interaction between the MOBILE App and the web client version.
Cons
I have evaluated at least a dozen CRM solutions and this is one of the best, I can not say I found flaws, criticisms or incidents even in the implementation and test scenarios, all were really satisfactory, the only negative point ..
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
The best feature is logging and tracking my prospects through the onboarding cycle and the integration with my gmail account.
Pros
I've used other CRM programs in past business endeavors and they were too complicated to use on a mobile device.
Cons
I have found nothing yet to complain about (2 month user)
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
I would recommend LACRM in a heartbeat - best CRM program going, and I've used a few.
Pros
Simple to use after watching a couple instructional videos Seamless between email client, calendar and CRM Consistent support, suggestions
Cons
Really need to work on the mobile site, would prefer an app that's compatible with Android and mirrors website
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
