Most popular features of all Customer Management apps
25 reviewers had the following to say about Less Annoying CRM's features:
If you need a more robust system or have some coding or basic database skills step up to something like FileMaker Pro.
Pros
Integrates well with Google Calendars and Contacts.
Cons
If you want to send an email every time a customer is 30 days out from an event, and you want that automated, find another CRM. This one won't do it at all, or without some real customization, which isn't a strength of this system.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Other
Likelihood to recommend
Since it integrates so well with gmail and google calendar there is no need to have multiple calendars going.
Pros
Simple - Ease of Use - Training - Email integration - Support all well done.
Cons
Not great at setting up my templates for importing- It will not save any templates.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Less Annoying CRM
This is a good first CRM for many companies and may be ideal for many years to come for many companies.
I am very impressed with the Less Annoying CRM. Not only are they one of the cheapest out there, but their tutorial videos and support was second to none.
Pros
Easy to use, great tutorials, easy to customized
Cons
Doesn't integrate into Social media platforms like some of the newer systems out there.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Less Annoying CRM
If you need a basic easy to use system that your sales force will actually use, this is the one!
Pros
The interface is easy to use, clear with great features, like totally customizable pipelines, robust calendar, groups, search, import and export, adding users and assigning permissions are both easy.
Cons
Only two things: 1) Calendar doesn't sync with iCal. 2) I wish the 'Find a Contact' field was accessible through command F from my keyboard.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Pros
The simplicity. I used salesforce previously but it was over complicated and didn't work well in my small business. Also, the cost is perfect for a start up and emerging enterprise.
Cons
I like most of it but it doesn't integrate with my calendar or social media. A calendar integration would be good but it's not the end of the world
Rating breakdown
Time used: Less than 6 months
Likelihood to recommend
Recommendations to others considering Less Annoying CRM
The ease of the product is the selling point. There is no need to hire software developers in order to manage your clients.
Pros
Easy to import/export your data into Excel so your data's never held hostage.
Cons
Would be nice to have more customizable fields, but for the price point, this isn't a huge deal.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Less Annoying CRM has really improved my efficiency as well as enabled me to track my contacts and sales funnel in a way that just wasn't possible before.
Pros
Less Annoying CRM doesn't do this and I appreciate their simple and straight forward pricing model.
Cons
Having said that - the new calendar features and google integration has addressed most of the shortcomings of the previous version in my opinion.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
What I love about Less Annoying CRM is how easy it is to customize the pipelines to meet my needs.
Pros
Easy of use Awesome customer support Price
Cons
No integration with ToDoist
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Recommendations to others considering Less Annoying CRM
Highly recommended.
I use it for my main calendar by having my apple calendar linked to my Google calendar, and Google calendar sync to my Less Annoying Calendar.
Pros
The quick & easy access and updating of the system. The reminders are perfect for my application.
Cons
DOB's on one contact screen.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Other
Likelihood to recommend
Pros
We really like how flexible and customizable the CRM is and how it can help us streamline our relationship and keep all the information we need in one accessable location.
Cons
One drawback is that while the pipelines have many different types of customizable fields, the contacts are limited to text box fields.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
I've used 2 CRMs before and this is by far the best.
Pros
Easy to Use Customized Pipelines Easy Data Entry Easy to Add Follow Up Reminders Daily Email With Tasks
Cons
Can't add a "group" to new contact when in putting information.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
Syncing with Google Calendar helps not miss appointments or birthdays, events.
Cons
Maybe only one moment is that the integration with Gmail contacts tends to create duplicate records in the CRM.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
I'd like to see reporting from my drip campaign w/o going into Mail Chimp (I have a campaign when someone send in a card, after I make the first call, if no response, I drip mail them).
Pros
Super easy to customize and create drop downs.
Cons
Would be nice if it would do auto birthday reminders, for customer/prospect and for their spouses.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Solid product for the cost
Pros
Flexible, easy to maneuver, solid mobile functionality, logical, copy functionality would be useful
Cons
Could improve on activities functionality, would be nice to link calendar to outlook, ability to input more data from mobile version
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
An excellent system and highly recommend! I needed very little support but when needed, their staff was right there for me!
Pros
As a small business, this is all I need for keeping track of contacts, schedule, and sales pipeline and allows me to market my company through the CRM and MailChimp, integrating back and forth.
Cons
I wish it had a more robust tools for project management. That really is all because it has everything else you need.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
We've searched much time for an option that was powerful enough to be useful, customizable and affordable and Less Annoying CRM fits the bill nicely.
Cons
I'm looking to explore how to integrate emails but haven't done so yet.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
Easy and clean UI - very simple to learn.
Cons
Sometimes its overly simplistic sacrificing functionality for easy of use.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
We needed a CRM that was easy to use, easy to maintain and budget friendly.
Pros
By far, the most inexpensive CRM in the market today.
Cons
maybe the inability to schedule repeat activities in the Calendar (but you can use Google calendar and export to LACRM calendar..
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
With the other CRMs I really disliked having so many specific fields of data to enter to be able to even enter a prospect into my pipeline.
Pros
I love that it doesn't have many required fields for entering a new contact, so you can take notes on what you do know about an account without being forced to fill in fields you don't have information for yet.
Cons
This is by far the best CRM I've used, and the pros well outweigh the cons.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
So, we have in one view the Pipelines summary, an activity summuray, the task scheduled for the day and the calendar.
Cons
The thing that can probably be add is calculated field in order to have report with an estimate of business we can get with the information we enter by Customer or new prospect.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Less Annoying CRM is easy to use and maintain.
Pros
Things I liked most about this product are: No setup costs Easy to use Inexpensive Works well with Google
Cons
What I liked least about this app is the apparent inability to schedule repeat activities in the calendar.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Tried many different platforms without being able to integrate to my daily routine.
My business may be on a budget, but it is not low quality, and it's the same with Less Annoying CRM. It's great value for the reasonable cost and I'm grateful for that.
Pros
Also, I am a very small fish as far as customers go, paying the lowest amount, but when I called and left a message this morning, LACRM's not only called back and left a message, but sent an email, too, saying she was sorry she missed my call and that if I preferred email, she'd answer that way as well.
Cons
I wish I could save my email templates here, but it integrates well with Gmail and that works well for us, so it's not a big problem.;
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Surprisingly, my brain took to less annoying Crm immediately.
Pros
Easy to understand and use Has all of the features I need and not a lot of extras that I don’t need Amazing tech support Love the interface
Cons
There are a few small actions that they don’t perform, like having a different customized fields for companies than for contacts, but they are minor.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
