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Lightspeed POS Logo

Lightspeed POS

Point of Sale, Online POS & ePOS System, Restaurant Software

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Lightspeed POS Pricing, Features, Reviews and Alternatives

Lightspeed POS product overview

Price starts from

0

Per month

Flat Rate

What is Lightspeed POS?

From setup to your first sale and beyond the Lightspeed Kounta POS team is here to help get you up and running with the Point of Sale. Not that you'll need much help: its easy-to-navigate interface and intuitive functionality will have you setting up and selling products in no time. Customise your POS screen in any way you want so that Lightspeed Kounta POS adapts to the way you do business, rather than the other way around.

Key benefits of using Lightspeed POS

- Bank Level Security

Banks invest in physical infrastructure, 128 bit encryption, and the personnel required to keep it all running and secure, because your money is important to them. We take the same precautions with your data, because our customers are important to us.

- Works On and Offline

Lightspeed Kounta POS has native ability to work offline mitigates the risks of computing in the cloud. Don't worry about your connection: if it goes, down, Lightspeed Kounta POS saves everything and syncs it when the outage is over

- Lightspeed Kounta POS plays well with others

The Lightspeed Kounta platform is built on Open APIs that we share with partners who want to develop their own apps to work with ours. Things like accounting, online ordering, marketing, loyalty/rewards programs are all valuable to a retail business, and Lightspeed Kounta POS connects with the best of them.

- Really…Real Time!

Stay connected with your business no matter where you are. Login to your Dashboard and get up to the minute stats and data on how each location is doing.

- Centralised Point of Sale

Manage all your sites from one interface containing one master database, and then roll out tweaks on more individual bases.

- No more patches
Since we run the server, and manage the software, we take care of all the software updates and hardware upgrades. You just use the software. That means you get instant access to new features, as soon as they’re ready

- Invisible IT that just works

With Kounta, you'll spend far less time and money each month on managing your IT. You'll probably spend no time. We're running everything behind the scenes, so downtime just isn't a concern.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
24/7 (Live rep)
Phone Support

Training options

Videos
Webinars
Documentation

Lightspeed POS pricing information

Value for money

4.3

/5

120

Starting from

0

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Lightspeed POS features

Functionality

4.2

/5

120

Total features

66

11 categories

Most valued features by users

Reporting/Analytics
Third Party Integrations
Mobile Access
Customer Database
Customizable Templates
Customizable Reports
Inventory Control
Marketing Automation

Functionality contenders

Lightspeed POS users reviews

Overall Rating

4.4

/5

120

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.94/10
Rating distribution

5

4

3

2

1

75

33

5

3

4

Pros
Glad we moved to this POS system and better in terms of accounting that it has ever been for us. It is really functional and all team from different ages found it great and easy to work with.
User friendly, easy to use, accessible, great support, great features. Set up was quick to get the system up and running to be able to generate sales, and we haven't had any glitch to date.
The support is amazing, we really love the features and the extra add ons tht are free are amazing. The integration is also great and getting better by the day.
Cons
Poor EFTPOS integration, buggy and slow once many orders are entered, very weak timeclock integration, very poor check splitting feature.
There are some features that are missing that we as a business require.
The fact you need to add a new register to have an additional device seems ludicrous to me and I would beleive would limit your customer base.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great Product

Reviewed 5 years ago
Pros

Being a Hospitality professional for 20 years I have dealt with numerous POS systems. Kounta is relatively straight forward and has the functionality and flexibility to run your business with ease. The support offered by Kounta day and night has been at an exceptional standard. The understanding and support during setup, implementation and to now has been a suprise in this all to modern world. This holistic approach will keep Kounta ahead of the pack for quite some time.

Cons

Some of the language with respect to Hospitality is not not necessarily how we refer to how things are done in my experience however it is only a minor issue.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic POS

Reviewed a year ago
Pros

Lightspeed is very reliable, easy to program good functionality. In 3 years our POS has not crashed or stalled. Customer support is remarkable. The team is knowledgeable and professional. My questions are answered the same day.

Cons

Most of the reporting is very good. I would like more one page style reports, for example all servers that worked yesterday lists total sales, category sales, average check. I can get this information but each server is listed separately so analysis is time consuming.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lightspeed POS very helpful

Reviewed a month ago

I am very happy with this product

Pros

Being able to search a part, and track the sales of a part, is very helpful

Cons

Custom pricebooks need to be in correct format to load

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Horrendous POS System.

Reviewed 5 years ago

DO NOT WASTE YOUR MONEY ON THIS!!! MOVE ON TO THE NEXT!

Pros

Nothing to say here. There is nothing good about this system except for the promptness of my customer service, who usually has bad news. But as I now understand my customer service rep doesn't ACTUALLY work for Kounta, she works for the company that sold it to me. I wish they would have sold me one of their other POS options.

Cons

Server level order control is an upgrade, they don't tell you that when purchasing, even though that is one of the most basic things. Check splitting is the most laborious I have ever experienced, if you have a table that needs multiple splits get them a refill of their coffee because it will take a while. No over all system close out, no way to re-open a check. In lieu of that simple option they have...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best POS I've used

Reviewed 4 months ago

We wanted a simple to use, reliable and feature rich application and Lightspeed delivered, only wish we could write our own extensions a little easier.

Pros

The ux is absolutely straightforward and intuitive, you hardly even need the manual from set up to production

Cons

API behind a pay wall. As a software developer who casually wrenches and has set up lightspeed in multiple businesses, I'd have liked to get in deeper on the nerdy side. From a regular user perspective that's not an issue though.

Lightspeed POS FAQs and common questions

Q. What type of pricing plans does Lightspeed POS offer?

Lightspeed POS has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Lightspeed POS?

Lightspeed POS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Lightspeed POS support?

Lightspeed POS supports the following languages:
English


Q. Does Lightspeed POS support mobile devices?

Lightspeed POS supports the following devices:
Android, iPad, iPhone


Q. Does Lightspeed POS offer an API?

No, Lightspeed POS does not have an API available.


Q. What other apps does Lightspeed POS integrate with?

Lightspeed POS integrates with the following applications:
MYOB Business, PayPal, ActiveCampaign, Saasu, QuickBooks Online Advanced, OrderUp, Tanda, TimeForge, DoorDash, Marsello, Quickbooks Online, Mobi2Go, Xero


Q. What level of support does Lightspeed POS offer?

Lightspeed POS offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support

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