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Lime CRM Logo

Lime CRM

4.4
(35)

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A visual and user-friendly CRM customized to your needs

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(2)

Lime CRM Features

Features Summary

Functionality

4.3

/5

35

Total features

52

8 categories

Lime CRM features

API
Access Controls/Permissions
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
CRM
Calendar Management

Common features of CRM software

API
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
CRM
Calendar Management
Calendar Sync

Price starts from

60

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

35

Price starts from

60

/user

Per month

learn more

Total Features

52

Unique features

  • No unique features

Functionality

4.4

/5

17.3K

Price starts from

ic-pricetag

No pricing info

visit website

Total Features

206

Features in Common

51

Unique features

  • Automatic Call Distribution

  • Engagement Tracking

  • For Real Estate

  • Call Recording

Functionality

4.2

/5

5.9K

Price starts from

0

/user

Per month

visit website

Total Features

205

Features in Common

51

Unique features

  • User Management

  • For Sales Teams/Organizations

  • Channel Management

  • For Startups

Common Lime CRM comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very good value for money

Reviewed 2 years ago
Pros

LIME works very well straight out of the box and it's easy to use. Because of this people like it a lot and there is very little if any resistance from the users.

Cons

At the time of purchase the history data was not available but now that's been fixed too.

Vendor response

Hi Sami and thank you for reviewing Lime CRM. We are happy to hear that you and your colleagues enjoy working in the system. Best wishes, your friends at Lime

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great system with both CRM and FRM capasity within the same system

Reviewed 2 years ago

We use this system for the Leagues - Eliteserien and OBOS-ligaen as well as all clubs within these leagues. It is a great tool for aggregation all fan activites and touchpoints as well as making the marketing departements more professional.

Pros

The search function Ability to add tickets through integrations Easy to customize

Cons

Not all functions from the desktop version is in the webversion yet. Still have to use the desktop client in order to do some stuff.

Vendor response

Thank you for taking the time to review Lime CRM! If you are missing any functionalities in the web client, don't hesitate to reach out to us to see if we can add them for you. All the best, your friends at Lime

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Hello

Reviewed 8 months ago

To-do list

Pros

It is easy to use, and the mobile function work very good. It is also good that it is intenretbased Mobile

Cons

It is sometimes a bit slow, but that could also be because of the internet

Vendor response

Thank you for your review, Johanna!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Lime - Dicom Expense

Reviewed 2 years ago

This has helped us keep track of our prospects and customer in a way better way than previous solutions with excel sheets etc. Now we have one installed process which could be better on our end, but as CRM's go, we have everything we need with Lime.

Pros

Easy to use, integration was a bit tricky since we had a lot of customization done, but always satisfied with our salesperson, [SENSITIVE CONTENT HIDDEN]. I like the way it is configured and that the functionality is wide, a lot of tiles and you can configure it with personalized filters.

Cons

There could be more manuals/instructions - we find the statistics module a bit difficult and therefor are we not getting everything possible out of the application. Ideally, it would also be a full on cloud solution with the same functionalities as the on prem, but they are getting there.

Vendor response

Hi Sara! Thank you for the feedback. And just to keep you updated about our cloud functionalities, we have worked hard the last 6 months to develop our cloud solution to a product that is compatible with all the important functionalities that we already offer in our on-prem solution. The only functionalities not supported by cloud are the add-ons that we are replacing with new add-ons which will be available in cloud. We hope that this will be helpful for you in using Lime CRM onwards!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy to adminster

Reviewed 2 years ago

Easy to administer and to use.Filters and views make it possible to see what you are most interested in. A big challenge is to get the user to register relevant data in the system.

Pros

The access to self-administer certain parts of the system. Change text and add / delete fields without having to hire a consultant. Make it fast to help the user customize the system.

Cons

Integrations with our own business systems partly due to the installation "on premise" instead of cloudsolutuion hosted by Lime. Desktop client functionality is not fully implemented in web client

Vendor response

Hi Mattias and thank you for reviewing Lime CRM! It warms our hearts to hear that you find it easy to use and customize. If you struggle with users not registering data as directed, don't hesitate to reach out to us and we can help out with user trainings. Best regards, your friends at Lime

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Lime CRM

Reviewed 2 years ago

We use Lime in many different ways in the company. But it gives us a complete picture of our products, customers, support and agreements since they all connect to each other. A good platform!

Pros

Lime is easy to use and very useful in making selections from the different tabs. Its great how all the different tabs (business areas) integrate with each other. Its easy to add functions/fields as a administrator.

Cons

The online version is not easy to access on the smartphones. Better if it was an app to download instead.

Vendor response

Thank you for the review, Toralfa! We appreciate your feedback about our mobile web client. We are making constant improvements to make it even more user-friendly. We hope you appreciate the changes we have made the past year! All the best, your friends at Lime

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use

Reviewed 2 years ago

Lime CRM solved the problem of saving information about clients, as well as setting and performing tasks for working with clients

Pros

Easy to learn and use. And for administrator is easy to make small changes

Cons

Customer support works sometimes slowly

Vendor response

Thank you for reviewing Lime CRM, Olga! We appreciate your feedback and our support team is working hard to solve all incoming requests as soon as possible. Sometimes we need some extra time to dig into issues that can't be solved instantly, but we aim at perfection and will forward your feedback to the support team, so that they can help you even faster in the future! Greetings from your friends at Lime

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review

Reviewed 8 months ago

Easy CRM system that covers our needs for our daily work. The customer support is also great!

Pros

It's easy to use and easy to find several documents and contacts. Important tool for all in our department (service) to see the complete chain of work due to visible documentation.

Cons

That there's a limit for the amount of documents you can have in the CRM-system. The limit is 10,000 documents and we have a lot more... which makes it hard to seach under the Document-tab - you can not see a single document, and when you try to search for a document, the complete program breaks down and forces you to close it. I receive a lot of complains because of this.

Vendor response

Thank you for reviewing Lime CRM, Johanna! It's great to hear that so many departments are working together in the system. In order to make your document search easier, the [quick search] function is an amazing tool to find what you are looking for. Hope this helps! Best wishes, your friends at Lime

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A happy Lime CRM user

Reviewed 2 years ago

Lime CRM makes it easier to follow up and renegotiate contracts. It also makes it easy to organize clients into marketing activities and/or event invites.

Pros

This product is very easy to learn and use. It's a great way to organize and list one's clients. I love the integration we've recently made with GetAccept, an easy and professional way of sending out contracts with e-signature.

Cons

I wish we could integrate Lime CRM with our hotel booking system Opera, so that we could get the clients' statistics (room nights) into each company profile card smoothly and easily.

Vendor response

Thank you for the review, Shane! Don't hesitate to reach out to us with a request to integrate Lime CRM with Opera. Even though we don't have a standard integration for it, we often develop new integrations to external systems. Best regards, your friends at Lime

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lime CRM is user-friendly and easy to adjust and adapt

Reviewed 8 months ago

We use Lime to support fundraising and our communication with donors.

Pros

Easy search and easy acces to information. Focus on the customer. We have 25 integrations and a lot of data. The company Lime Technologies always deliver the expected or more.

Cons

When I a few times thinks something isn't perfect, it's because our needs (or specification) wasn't clear enough.

Vendor response

Thank you for the review, Krister! We appreciate your feedback. Best regards, your friends at Lime

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Lime CRM as an adaptation

Reviewed 2 years ago

If and when everybody feels comfortable with working in Lime CRM then we can benefit from the system. We will have the transparecy and sharing of information. We can have customer plans that everybody are comitted to. We can have data as a support for decision making. We are not there yet, but I feel that we are getting there.

Pros

First of all, Lime CRM is easy to use. It is is easy to get started and it is easy to select level of mandatory fields. In our organisation we try to keep the mandatory fields to a minimum in order to make it easy to create items and work in Lime CRM. And the quick search is absoulutely marvellous.

Cons

It is 2021 and still keep it as a desktop application feels a bit obsolete. It should be in the cloud.

Vendor response

Hi Staffan and thank you for the review. Regarding your feedback about our desktop application, we actually have a web client application that is offered in the cloud. Please reach out to your point of contact at Lime to get to know more about the web client and how you can get started with it! Best regards, your friends at Lime

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Ease of use CRM system

Reviewed 2 years ago

I like that the new tab system allows me to find a lot of information about a specific person/company in a easy way. We are mostly using it for keeping track of possible leads and network possibilities we are slowly starting to realise the options for email integrations and what that can help us with.

Pros

I love that it is easy to use, that you can use it on any device and that it instantly merges with the other information on the plattform. Im looking forward to using the mail integration when we have set that up.

Cons

Im missing some of the features that are available on the desktop version (pc) that doesn't appear in the web based application. Such as possibility to export my previous events to a excel document.

Vendor response

Hi Marie and thank you for reviewing Lime CRM! Great to hear that you find it so easy to use and that you have identified new potential areas of use for you and your team. Also, thank you for the feedback about the web client. We are working hard to develop all the functionalities in the web client and hope to have that in place very soon for you. All the best, your friends at Lime

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy-to-use with customization options

Reviewed 2 years ago
Pros

The way you work with the system is familiar since it works with rows and columns and in many way reminds you of Microsoft Excel. You can customize a lot on your own without having to involve external consultants (e.g. adding/removing various types of input data fields, changing layout, etc.).

Cons

The e-mail integration could use some more work to make it easier to work inside LimeCRM instead of having Outlook opened on the side.

Vendor response

Thank you for the review, Peter! We are happy to hear that you enjoy Lime CRM and the flexibility that comes with it. We are constantly making improvements to our integrations and we appreciate your feedback about the Outlook integration. We will forward your comments to the colleagues responsible for it! All the best, your friends at Lime

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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LIme CRM great for keeping track of your customer relations

Reviewed 2 years ago

I find it easy to understand and to use

Pros

I like the way I can keep track of what has been done and said. Also the possibility to download documents that are connected to the customer or buyer.

Cons

I find the setup with possible choices to be a bit hard, but I think that the setup is made in cooperation with my employer. I would like to use the marketing tool and to be able to connect customers to more than one of our businesses for sale.

Vendor response

Hi Petra and thank you for reviewing Lime CRM! We have great tools for marketers and are happy to take a discussion about the possibilities for you to use them. Don't hesitate to reach out to us to talk more! All the best, your friends at Lime

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A daily help to make your work more effective

Reviewed 8 months ago

With out CRm I would have spent hours on customer follow up and analysis. I save so much time!

Pros

That it is easy to use and helps me to reach my goals. If anything goes wrong support is there for you.

Cons

The segmentations features. When I use set segmentations it works well but it is troublesome to create own segmentations.

Vendor response

Hi Rebecca! Thank you for reviewing Lime CRM. If you need help segmenting, don't hestitate to call our support who are happy to help you out. Best regards, your friends at Lime

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very well thought through

Reviewed 2 years ago

We had fairly good order in our old system, but now it's great and getting better :-)

Pros

It is user friendly and easy to adapt to anyones way of working. That means that I save time and I get the job done!

Cons

I'm not sure that it is Lime CRM's fault, but two integrations with other systems didn't succeed. We came from Lime Easy and there we had one of the integrations. The other one we had big expectations for, but...

Vendor response

Thank you for your review, Magnus!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very satisfied

Reviewed 8 months ago

We have better control over the development of our customers and the contact information is updated.

Pros

A product layout that gives you a great overwiev and that is easy to use.

Cons

nothing in particular. We are satisfied with the greater part of it.

Vendor response

Thank you for reviewing Lime CRM, Frida!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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CRM, value of customer information

Reviewed 7 months ago

Work flow control is easier and work load lighter, not much but still. :)

Pros

Easy to implement and start with. Sharing and controlling outward offers and agreements has been valuable for our organisation.

Cons

Some problems when connecting teams or group of people to the projects.

Vendor response

Thank you for the review, Kimmo!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good and reliable CMR software

Reviewed 4 years ago

LIME can effectively help in managing relations with customers/suppliers, being an all-in-one, and easy-to-use solution. The most important things are having a clear logic and plan on how to enter things, so that you can do it effectively, and having expert data entry people.

Pros

Highly customizable, no need for any programming skills.

Cons

Can be a little difficult at first to enter into the software's logic.

Vendor response

Hi Tommaso, Thank you for reviewing Lime CRM and for your feedback. We will make sure to forward your comments to the ones responsible for it internally! All the best, your friends at Lime

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Smooth CRM and Sales Implementation and roll out

Reviewed 8 months ago

Professional yet personal experience and support. Easy to implement and get started Intuitive interface, requires minimal training. Good value for the money, you get what you pay for.

Pros

It is simple, user friendly, intuitive and customizable

Cons

There are some limitations for Mac users, administrators and admins requires a PC

Vendor response

Thank you for reviewing Lime CRM, Malin! We are happy to hear that you find it user-friendly and flexible. We put a lot of effort into being your local supplier with people ready to help you out whenever you need us. Best regards, your friends at Lime

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Review

Reviewed 2 years ago

very food customer service and good education for use

Pros

easy to change program the way we want, you can update software to match you company

Cons

integration was little bit difficult, but main reasons were depending on ERP system

Vendor response

Thank you for reviewing Lime CRM, Tiia!