sticky.io Features

sticky.io

Powerful ecommerce platform, optimized for all billing needs

4.0/5 (21 reviews)

Competitor Feature Comparison

API
Abandoned Cart Saver
Access Management
Accounting Integration
Billing & Invoicing
CRM
Cancellation Management
Cataloging/Categorization
Check Fraud Detection
Client Management
Contact Database
Credit Card Processing
Cryptocurrency Processing
Custom Fraud Rules
Customer Accounts
Dashboard
Data Discovery
Data Security
Debit/Credit Card Processing
Deferred Billing
Discount Management
Dunning Management
Electronic Payments
Email Marketing
Enrollments/Onboarding
Financial Transaction Approval
For eCommerce
Fraud Detection
Internal Fraud Monitoring
Kitting
Mobile Payments
Multi-Channel Marketing
Multi-Currency
Multi-Location
Multi-Period Recurring Billing
Multi-Store
Multiple Payment Options
Online Payments
Order Management
PCI Compliance
Payment Fraud Prevention
Payment Processing
Payment Processing Services Integration
Predictive Analytics
Product Catalog
Product Configurator
Promotions Management
Recurring Invoicing
Recurring/Subscription Billing
Refund Management
Reporting/Analytics
Revenue Recognition
Self Service Portal
Shopping Cart
Social Media Integration
Subscription Plan Management
Tax Management
Third Party Integrations
Usage Tracking/Analytics
Website Management
eCommerce Management
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API
Abandoned Cart Saver
Access Management
Accounting Integration
Billing & Invoicing
CRM
Cancellation Management
Cataloging/Categorization
Check Fraud Detection
Client Management
Contact Database
Credit Card Processing
Cryptocurrency Processing
Custom Fraud Rules
Customer Accounts
Dashboard
Data Discovery
Data Security
Debit/Credit Card Processing
Deferred Billing
Discount Management
Dunning Management
Electronic Payments
Email Marketing
Enrollments/Onboarding
Financial Transaction Approval
For eCommerce
Fraud Detection
Internal Fraud Monitoring
Kitting
Mobile Payments
Multi-Channel Marketing
Multi-Currency
Multi-Location
Multi-Period Recurring Billing
Multi-Store
Multiple Payment Options
Online Payments
Order Management
PCI Compliance
Payment Fraud Prevention
Payment Processing
Payment Processing Services Integration
Predictive Analytics
Product Catalog
Product Configurator
Promotions Management
Recurring Invoicing
Recurring/Subscription Billing
Refund Management
Reporting/Analytics
Revenue Recognition
Self Service Portal
Shopping Cart
Social Media Integration
Subscription Plan Management
Tax Management
Third Party Integrations
Usage Tracking/Analytics
Website Management
eCommerce Management
Learn moreCompare App
API
Abandoned Cart Saver
Access Management
Accounting Integration
Billing & Invoicing
CRM
Cancellation Management
Cataloging/Categorization
Check Fraud Detection
Client Management
Contact Database
Credit Card Processing
Cryptocurrency Processing
Custom Fraud Rules
Customer Accounts
Dashboard
Data Discovery
Data Security
Debit/Credit Card Processing
Deferred Billing
Discount Management
Dunning Management
Electronic Payments
Email Marketing
Enrollments/Onboarding
Financial Transaction Approval
For eCommerce
Fraud Detection
Internal Fraud Monitoring
Kitting
Mobile Payments
Multi-Channel Marketing
Multi-Currency
Multi-Location
Multi-Period Recurring Billing
Multi-Store
Multiple Payment Options
Online Payments
Order Management
PCI Compliance
Payment Fraud Prevention
Payment Processing
Payment Processing Services Integration
Predictive Analytics
Product Catalog
Product Configurator
Promotions Management
Recurring Invoicing
Recurring/Subscription Billing
Refund Management
Reporting/Analytics
Revenue Recognition
Self Service Portal
Shopping Cart
Social Media Integration
Subscription Plan Management
Tax Management
Third Party Integrations
Usage Tracking/Analytics
Website Management
eCommerce Management
Visit WebsiteCompare App

sticky.io Feature Reviews

18 reviewers had the following to say about sticky.io's features:

Elisa B.

Sticky.io For Subscription Business

2020-12-18

The team is always willing to help us with our reports and custom requests.

Pros

It is really simple to set up alerts/daily reports.

Cons

I am not a developer but I do have a bit of understanding that we are bending sticky.io (limelight) to do something we want rather than what it was designed to do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
LIAM O.

Sticky review

2020-12-11

Very good overall experience with sticky.io. The support staff, everyone from Technical Support to Accounting, are very knowledgeable and friendly.

Pros

The CC processing features are advanced but easy to use. Reporting and analytics are awesome.

Cons

Integration is tricky but the training and support helps quite a bit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Blake G.

If you want to Scale, choose to partner with sticky.io

2020-07-01

Our business has grown ten-fold by partnering with an industry leading crm, Sticky.io.

Pros

Without sticky.io we would not be able to run our business effectively. The reporting, integrations and customer support have been monumental in our success. sticky.io helped us partner with trusted resources throughout multiple segments of the industry to get the traction and attention needed to scale.

Cons

User interface is developer friendly but could use some updates to become everyday user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anthony Emmanuel C.

One of the best CRMs for small business

2020-12-11

Pros

I like the way it integrates with the tools we use, as well as the ease of generating exports for data analytics.

Cons

Errors when trying to refund transactions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Henry P.

Pimentel Media

2020-12-20

It’s overall decent just takes a while to navigate and a lot of features don’t work very well.

Pros

The subscriptions portion is so different and allows freedom for customability.

Cons

The navigation, finding analytics, reports and managing subscriptions and orders.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Great to get started, but in the long haul needs for feature Uugrades or required

2018-02-06

Pros

For an easy to learn CRM this would be it, you can fully train someone on Limelight in less than a few days.

Cons

A huge con is when you are cancelling out a user account, or if you are changing a recurring date if the user clicks the back button after the tasks completes refreshing the webpage to reflect the new dates, the new changes will go undone and revert back to the original data as if no changes were made resulting in user error, and the client is continued to be billed, no discounts if any applied will unapply. The CRM needs to fix this to prompt "Do you want to undo discount/date change/cancellation?"

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: GetApp
Helpful?   Yes   No
Read more
Dan S.

Using any other software would be better

2020-12-11

They have abysmal product design talent, poor attention to detail, and the quality of their engineering seems to match.

Pros

It's flexible, and you can basically represent any recurring e-commerce model you'd need to.

Cons

It's a poorer product than any alternative. Its design (UI and UX), engineering, and APIs are all mediocre at best.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Dustin M.

Advanced Analytics

2020-12-20

Once we got the hang out it, much easier.

Pros

Running reports and making data-based decisions was time consuming and there was always an element of uncertainty.

Cons

When switching from one system to another, it's always painful. Learning a new system - but that's to be expected.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Craig V.

Great E-Comm Platform Option For Subscription Based Businesses

2020-12-28

Pros

The platform integrates with our website seamlessly and the system provides us with crucial analytics to help us organize current campaigns and strategize for future campaigns.

Cons

We would like to seem more flexibility in revising elements such as shipping profiles so that manual changes are not needed for prior campaigns, products, etc...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
SHalin P.

Good experience

2020-12-16

Overall experience is good

Pros

Their interface is very good, very intuitive to use.

Cons

The quality of analytics they provide is not upto par with competition

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Geraldine S.

Very Easy to Learn and Use

2018-10-10

Enjoyed learn to use it so fast

Pros

In my opinion, it is a CRM that is quite complete and simple to use, which makes it accessible for different workers.

Cons

The notes that are the primary part of any CRM should have a predetermined template so that the representative's work is much faster and more effective

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
dean p.

It's ok but expensive

2020-12-21

Pros

Integration with merchant accounts.

Cons

Would like to see a better-tiered pricing system, and the option to choose add-ons like analytics a la carte style which we were told is the reason for the price bump

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
maribel b.

User Friendly

2020-12-11

And made our task easier

Pros

Plus you can integrate it with your other tools.

Cons

none so far.Since we only started using it for less than 6 months

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Annice M.

So Easy to use

2020-12-29

My overall experience with Sticky has been good. They are always willing to help and jump right in when we have a problem.

Pros

I am able to use the program with ease and whenever I have an issue customer service is just one chat session away!

Cons

Updating credit cards could be easier, but I know this is something that is actively being worked on for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Austin O.

Great Software

2020-12-14

Great experience! We've used it for over a year and has allowed us to scale our business greatly.

Pros

The best feature of sticky.io for our business was the cascade billing and the ease of use of the reprocessing of declines

Cons

The software is very expensive compared to other billing softwares

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
William D.

New to LimeLight

2019-09-10

Pros

The customer service team...

Cons

hard to navigate, lack of instructions on fields like password for new users...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Feras H.

Review

2020-12-16

However, the customer support via chat and e-mail are great.

Pros

That it is integrated with a lot of payment processors.

Cons

It's not self intuitive. It's hard to figure out features on your own.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephanie V.

Very easy to use!

2020-12-21

I very like it! I recommend it to anyone!

Pros

What I like the most about this software is its user-friendliness! It's easy to navigate and it updates hubspot accounts of our clients.

Cons

I think when it logs me out after a few minutes of not using it. It delays the process but I understand why the reason. Maybe extend it to a longer period of time than just after 30 mins I guess?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more