sticky.io Pricing Plan & Cost Guide

sticky.io

Powerful ecommerce platform, optimized for all billing needs

4.0/5 (21 reviews)

sticky.io Pricing

Pricing model: Subscription

Speak to sales@sticky.io for more information on pricing.

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sticky.io Pricing Reviews

Pros

  • As a CRM this software is great for the customer service end of things. I am really impressed with the improvements that have been made to the customer/order aspect of Sticky.io.Elisa B.Read the full review
  • The CC processing features are advanced but easy to use. Reporting and analytics are awesome.LIAM O.Read the full review
  • Overall Sticky.io is great software. The team is always willing to help us with our reports and custom requests.Elisa B.Read the full review

Cons

  • The Product, category, campaign setup can be a little confusing.LIAM O.Read the full review
  • It is really hard to understand the pre-built reports. There is inconsistency in the use of terms.Elisa B.Read the full review
  • Without the insights, it is really hard for us to make a decision of changing how we sell our subscriptions.Elisa B.Read the full review
80%
recommended this to a friend or a colleague

3 reviewers had the following to say about sticky.io's pricing:

dean p.

It's ok but expensive

Used weekly for 2+ years
Reviewed 2020-12-21
Review Source: Capterra

Pros
Integration with merchant accounts. Liked the service in 2011-2013 before the price increase.

Cons
The increased price over the years has resulted in the software value not to be there. It was worth it at $800/mo but has tripled in price. We closed our first account as the business dwindled solely because of the high monthly price. Very expensive compared to alternatives. Would like to see a better-tiered pricing system, and the option to choose add-ons like analytics a la carte style which we were told is the reason for the price bump

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 1/10

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Austin O.

Great Software

Used daily for 1-2 years
Reviewed 2020-12-14
Review Source: Capterra

Great experience! We've used it for over a year and has allowed us to scale our business greatly.

Pros
The best feature of sticky.io for our business was the cascade billing and the ease of use of the reprocessing of declines

Cons
The software is very expensive compared to other billing softwares

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Elisa B.

Sticky.io For Subscription Business

Used daily for 2+ years
Reviewed 2020-12-18
Review Source: Capterra

Overall Sticky.io is great software. The team is always willing to help us with our reports and custom requests.

Pros
As a CRM this software is great for the customer service end of things! I am really impressed with the improvements that have been made to the customer/order aspect of Sticky.io. It is really simple to set up alerts/daily reports. It is also very straightforward to export large amounts of orders with a few critical filters.

Cons
It is really hard to understand the pre-built reports. There is inconsistency in the use of terms. Sometimes they include or exclude data from a calculation that does not really make sence. Usually, you are flying blind and have no way of knowing how they are calculating or whipping up a report. My company is mainly subscription service, we offer custom bundles - the more you bundle the lower the price per item. I am not a developer but I do have a bit of understanding that we are bending sticky.io (limelight) to do something we want rather than what it was designed to do. We started out using sticky.io in this way and unfortunately, we have minimal insight into the child products sold within the custom bundles. Without the insights, it is really hard for us to make a decision of changing how we sell our subscriptions. We can't really see what is going on with these specific products that make up the majority of our subscriptions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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