Pricing model: Subscription
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3 reviewers had the following to say about sticky.io's pricing:
Integration with merchant accounts. Liked the service in 2011-2013 before the price increase.
The increased price over the years has resulted in the software value not to be there. It was worth it at $800/mo but has tripled in price. We closed our first account as the business dwindled solely because of the high monthly price. Very expensive compared to alternatives. Would like to see a better-tiered pricing system, and the option to choose add-ons like analytics a la carte style which we were told is the reason for the price bump
Likelihood to recommend: 1/10
Great experience! We've used it for over a year and has allowed us to scale our business greatly.
The best feature of sticky.io for our business was the cascade billing and the ease of use of the reprocessing of declines
The software is very expensive compared to other billing softwares
Likelihood to recommend: 10/10
Overall Sticky.io is great software. The team is always willing to help us with our reports and custom requests.
As a CRM this software is great for the customer service end of things! I am really impressed with the improvements that have been made to the customer/order aspect of Sticky.io. It is really simple to set up alerts/daily reports. It is also very straightforward to export large amounts of orders with a few critical filters.
It is really hard to understand the pre-built reports. There is inconsistency in the use of terms. Sometimes they include or exclude data from a calculation that does not really make sence. Usually, you are flying blind and have no way of knowing how they are calculating or whipping up a report. My company is mainly subscription service, we offer custom bundles - the more you bundle the lower the price per item. I am not a developer but I do have a bit of understanding that we are bending sticky.io (limelight) to do something we want rather than what it was designed to do. We started out using sticky.io in this way and unfortunately, we have minimal insight into the child products sold within the custom bundles. Without the insights, it is really hard for us to make a decision of changing how we sell our subscriptions. We can't really see what is going on with these specific products that make up the majority of our subscriptions.
Likelihood to recommend: 6/10