sticky.io Reviews

The CC processing features are advanced but easy to use. Reporting and analytics are awesome.

Integration is tricky but the training and support helps quite a bit. The Product, category, campaign setup can be a little confusing.

For an easy to learn CRM this would be it, you can fully train someone on Limelight in less than a few days. It allows for various wildcard searches to be performed in different fields, which speeds up productivity and requires less request to repeat information to locate accounts while speaking to clients. The CRM holds multiple user accounts and products, and shows failed attempts to purchase and...

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Note taking can be a hassle, when writing notes there is not a seperate tab, or dedicated area which allows for multiple users to leave notes for future users, or administators to reference regarding actions made to the account, users must search per line item to view notes, or go to a different view to see all notes which is still per line item as you toggle through the notes. If the client has been...

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The platform simplifies the process of taking and fulfilling orders, reducing the risk of errors and increasing efficiencySticky.io offers a customizable checkout process, allowing businesses to tailor the experience to their specific needs and preferences.The platform provides a range of analytics and reporting tools, allowing businesses to track and analyze customer data and make informed decisions.The platform utilizes advanced security measures to protect customer data and prevent fraud, ensuring a secure and trustworthy shopping experience.

Sticky.io only integrates with a few select platforms, which means it may not be suitable for businesses that rely on a wide range of tools and systems.Some businesses may find that Sticky.io is not suitable for their needs as they grow and expand, as the platform may not be able to handle the increased volume of transactions and data.

Without sticky.io we would not be able to run our business effectively. The reporting, integrations and customer support have been monumental in our success. sticky.io helped us partner with trusted resources throughout multiple segments of the industry to get the traction and attention needed to scale.

User interface is developer friendly but could use some updates to become everyday user friendly. Some of my team members that are not on the dev side have made comments about this.

That it is integrated with a lot of payment processors.

It's not self intuitive. It's hard to figure out features on your own.

As a CRM this software is great for the customer service end of things! I am really impressed with the improvements that have been made to the customer/order aspect of Sticky.io. It is really simple to set up alerts/daily reports. It is also very straightforward to export large amounts of orders with a few critical filters.

It is really hard to understand the pre-built reports. There is inconsistency in the use of terms. Sometimes they include or exclude data from a calculation that does not really make sence. Usually, you are flying blind and have no way of knowing how they are calculating or whipping up a report. My company is mainly subscription service, we offer custom bundles - the more you bundle the lower the...

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What I like the most about this software is its user-friendliness! It's easy to navigate and it updates hubspot accounts of our clients.

I think when it logs me out after a few minutes of not using it. It delays the process but I understand why the reason. Maybe extend it to a longer period of time than just after 30 mins I guess?

The platform integrates with our website seamlessly and the system provides us with crucial analytics to help us organize current campaigns and strategize for future campaigns.

We would like to seem more flexibility in revising elements such as shipping profiles so that manual changes are not needed for prior campaigns, products, etc...

The customer service team... the software is good, but hard to navigate

hard to navigate, lack of instructions on fields like password for new users...

It's flexible, and you can basically represent any recurring e-commerce model you'd need to.

It's a poorer product than any alternative. Its design (UI and UX), engineering, and APIs are all mediocre at best. When considering picking Sticky.io as a partner, look discerningly at their product, their brand, and their new hosted checkout product, and ask yourself: "Will they ever wake up one morning and be a world-class product with a world-class brand?"

I like your support team. I have worked with [SENSITIVE CONTENT] for years and it's been a good experience. Other honorable mention goes to [SENSITIVE CONTENT].

It's very difficult to look at billing history and see what charges are associated with a particular product the customer has purchased. It's so bad in fact that we chose to integrate instead of use your web interface to fix this issue. Happy to give you a demo of what it should look like in our opinion.

The best feature of sticky.io for our business was the cascade billing and the ease of use of the reprocessing of declines

The software is very expensive compared to other billing softwares

Running reports and making data-based decisions was time consuming and there was always an element of uncertainty. With sticky.io we're able to move quicker and make smarter decisions.

When switching from one system to another, it's always painful. Learning a new system - but that's to be expected.

Sticky.io makes my work life so much easier! I am able to use the program with ease and whenever I have an issue customer service is just one chat session away!

Updating credit cards could be easier, but I know this is something that is actively being worked on for us.

Integration with merchant accounts. Liked the service in 2011-2013 before the price increase.

The increased price over the years has resulted in the software value not to be there. It was worth it at $800/mo but has tripled in price. We closed our first account as the business dwindled solely because of the high monthly price. Very expensive compared to alternatives. Would like to see a better-tiered pricing system, and the option to choose add-ons like analytics a la carte style which we were told is the reason for the price bump

The subscriptions portion is so different and allows freedom for customability.

The navigation, finding analytics, reports and managing subscriptions and orders.

I like the way it integrates with the tools we use, as well as the ease of generating exports for data analytics.

Errors when trying to refund transactions.

Their interface is very good, very intuitive to use.

The quality of analytics they provide is not upto par with competition

Sticky.io is extremely important to executing our business model and pays for itself 5 fold.

I don't have any complaints or issues. Really important to us.

In my opinion, it is a CRM that is quite complete and simple to use, which makes it accessible for different workers. No previous experience is necessary with the use of this CRM.

The notes that are the primary part of any CRM should have a predetermined template so that the representative's work is much faster and more effective

The product is easy to use and you can explore by yourself. Plus you can integrate it with your other tools.

none so far.Since we only started using it for less than 6 months

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