LionO360 Pricing, Features, Reviews & Comparison of Alternatives

LionO360

Cloud-based CRM solution for small to midsize businesses

5.0/5 (5 reviews)

LionO360 overview

LionO360 is a cloud-based customer relationship management (CRM) solution, which helps small to midsize businesses streamline sales automation, inventory control, field service management, routes, and more. The platform enables users to manage the entire lead management lifecycle, from capturing leads to tracking customer activities, qualifying sources, and sharing details with sales teams.

LionO360 comes with a contact management system, which allows managers to store all business contacts in a centralized database and organize them by status. Features include customizable lead funnels, bulk data import/export, goal setting, quotes management, and more. Its field service management module lets managers monitor sales representatives through real-time tracking, login history, and visual maps. LionO360 allows users to prioritize service tickets by customers or issues and assign them to a specific representative.

LionO360 enables managers to streamline operations across their organization via automated activity statuses, built-in team calendars, task assignment, and custom reminders. Plus, it integrates with various third-party applications such as Gmail, Microsoft Office 365, OneDrive, Dropbox, Google Drive, Salesforce and Twilio to streamline workflows.
www.lionobytes.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
LionO360 screenshot: LionO360 calendar screenshotLionO360 Animated ExplainerLionO360 screenshot: LionO360 ticket prioritization screenshotLionO360 screenshot: LionO360 dashboard screenshotLionO360 screenshot: LionO360 order management screenshotLionO360 screenshot: LionO360 real-time representative tracking screenshotLionO360 screenshot: LionO360 ticket & case management screenshot

LionO360 reviews

Excellent
5

Very good
0
Average
0
Poor
0
Terrible
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Value for money
Features
Ease of use
Customer support
  5.0
  5.0
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  5.0
Harry Singh

LionO360 for all your Business Needs!!

Used daily for 6-12 months
Reviewed 2019-09-18
Review Source: Capterra

Some business problems I am solving by using LionO360 CRM is, the ability to track my employees and making sure work is being done efficiently. Their Route Management feature helps me create routes for my team and using the GPS tracker, I can ensure work is being done. Another problem LionO360 CRM solved for my company is Inventory Management. With the LionO360 CRM, I can now receive purchase orders, ship out inventory, receive payments, & track my Profits and Losses.

Pros
There is a lot of Pros for this software, it helped me manage and grow my business with End to End Sales Enablement Platform. Features such as Route Management, Inventory Management, Setting Goals, & the Reporting ability is awesome! I can get a report on my daily sales to quarter sales within minutes, I no longer have to wait on someone to create them for me.

Cons
There is nothing I would say I do not like about this software. Yes, there was minor issues I was facing or things I would want to be added to better fit my company. On a weekly follow up call with my account manager, I was told they will be creating a help desk to escalate my issues or suggestions for improvements. LionO360 provides the BEST Customer Service which no other company I have ever used offered. They saw what I did not like in the software and changed it instantly making me love it even more now!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Robert Schoener

LionO360 CRM - An easy to use all in one solution.

Used daily for 1-2 years
Reviewed 2019-06-25
Review Source: Capterra

LionO360 has helped us better manage our field team and hold our sales reps accountable for their doors. It has improved efficiency, and allows all aspects / departments of NexGen to communicate efficiently and in one place. It has better structured both our call center and our field team and put them in sync allowing better internal communication along with better door level training. It is a super product that I would highly recommend.

Pros
LionO360 is a robust system that allows total and full control and visibility of our entire distribution network. From back end off shore door support, to front end dealer management and engagement, this software helps you organize and manage several thousand dealer locations. It will provide full inventory management from our warehouse, directly to our field team. Our field team can compile routes of their assigned territory to improve door visit efficiency. It also provides them complete and total door level information, from contact info, to activation and sales date, and even specific training questions that we can load for effective and complete training to generate higher sales and better product knowledge. At a high level, we can assign very specific targets for each rep, view door visits and what was covered during said visit, review comments left by our field and our off shore team, review sales numbers, see sales invoices, view trends, and properly assign resources to accommodate all of the previously mentioned items. Not only do you get tot utilize the software, but LionO360 has an approved app in the Apple store which is super valuable. I receive push notifications for important matters, have full visibility of every door we have, the ability to call stores directly from the app if the numbers are not stored in my phone, and geo-tracking to best manage the route management tool and to confirm that a field rep is indeed at the location they say they are at.

Cons
If I were to find some issues with the software, it would be limited to items that they have already worked out or are in the process of fixing. One example is that sometime the geo-location that is inputted in the system doesn't match the actual mapping of a location. This was very limited to a small handful of location and was a result of Google Maps not correctly identifying the location. Their development team is working on this. Also, we didn't have the ability to see the locations past performance, IE. store activations, 1xR, and sales. This has been fixed and now all of this is visible to our field team when visiting a door. I have spoken with their development team, and they are currently trying to enhance this feature to be real time which would be absolutely amazing.

Response from LionOBytes


thank you for reviewing our product Robert.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ritesh Pandey

LionO360 CRM review

Used daily for 2+ years
Reviewed 2019-06-28
Review Source: Capterra

It just doubled our 2017 & 2018 revenues. We need not worry about who will do what, their Task Management feature is very useful for our teams. We have automated our sales process, it helps our customer service teams in a cohesive way. We have a field team which is largely benefited by their Route Management feature.

Pros
We are a sales driven software company therefore, we required a CRM which is robust to empower our sales teams, increase their efficiency, our business effectiveness, reduce our manual tasks, and overall it should give the best of the ROI in terms of accelerated revenue. We took 100s of demos but could not find one single solution to cater to all our diversified needs. Then one of our team members found this fantastic tool on the web. Since the day we started, we have had no problems and we are always leveraging this powerful yet very simple system. We are happy to endorse LionO360 and especially want to congratulate them on their extraordinary customer service.

Cons
None as of now :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Riaz Ghaswala

It’s a great apps for field Reps and marketing and sales

Used daily for 1-2 years
Reviewed 2019-09-10
Review Source: Capterra

Pros
You can track your all locations and sales and you can improve your business

Cons
You can control your old location by apps

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Bill Davis

Lion o Bytes 360

Used daily for less than 6 months
Reviewed 2019-09-16
Review Source: Capterra

Pros
Very easy to use, Packed with great features. Makes managing a road based sales team very easy

Cons
Not Applicable - Honesty, whenever I have noticed a soft spot - The support team has the update made at next deployment. Even when it is off, it isn't off for long

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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LionO360 pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Contact LionOBytes for pricing details.

LionO360 features

API
CRM Integration
Email Integration
Third Party Integration

Activity Dashboard (215 other apps)
Activity Tracking (160 other apps)
Automatic Notifications (196 other apps)
Calendar Management (180 other apps)
Custom Fields (147 other apps)
Customer Database (153 other apps)
Customizable Branding (192 other apps)
Customizable Reporting (160 other apps)
Customizable Templates (166 other apps)
Data Import/Export (175 other apps)
Electronic Payments (131 other apps)
Mobile Integration (128 other apps)
Real Time Data (130 other apps)
Reminders (184 other apps)
Reporting & Statistics (227 other apps)
Social Media Integration (163 other apps)

Additional information for LionO360

Key features of LionO360

  • Alerts/Notifications
  • Barcoding/RFID
  • Calendar/Reminder System
  • File Storage
  • GPS Tracking
  • Interaction Tracking
  • Inventory Control
  • Inventory Information
  • Manufacturing Inventory Management
  • Marketing Automation Integration
  • Payment Collection in the Field
  • Product Identification
  • Purchasing
  • Quotes/Estimates
  • Quotes/Proposals
  • Real Time Synchronization
  • Reorder Management
  • Reporting/Analytics
  • Sales Pipeline Management
  • Scheduling
  • Search/Filter
  • Segmentation
View All Features