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LogicBox

Custom-built business management software.

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LogicBox Features

Features Summary

Functionality

4.4

/5

49

Total features

66

7 categories

LogicBox features

API
Accounting
Accounting Integration
Alerts / Escalation
Alerts/Notifications
Approval Workflow
Billing & Invoicing
Bills of Material

Common features of CRM software

API
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
CRM
Calendar Management
Calendar Sync

Price starts from

55

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.4

/5

49

Price starts from

55

Per month

learn more

Total Features

66

Unique features

  • Queue Management

  • Price and Cost Calculations

  • Returns Management

  • Renewal Management

Functionality

4.4

/5

16.9K

Price starts from

ic-pricetag

No pricing info

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Total Features

158

Features in Common

44

Unique features

  • Live Chat

  • Physician Management

  • Activity Dashboard

  • Sales Reports

Functionality

4.2

/5

5.5K

Price starts from

20

/user

Per month

visit website

Total Features

202

Features in Common

40

Unique features

  • Rewards Management

  • Lead Distribution

  • Real Time Notifications

  • Customizable Branding

Common LogicBox comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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LogicBox CRM

Reviewed 6 years ago

We have enjoyed our relationship with Logicbox from the very beginning. The response time and communication on requests is very good. The folks at LogicBox try hard to understand our business and how we go about it so that product development is better focused. We never hesitate to recommend LogicBox to anyone when discussing CRM.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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D.Stuart/Kingsbridge

Reviewed 6 years ago

User friendly, fairly easy to get up and running, unsure about value for the dollar as I am not involved in that end of the process. Still learning details on how to run specific reports, however the data is there to retrieve.

Pros

Easy of access to each transaction and list of total transactions

Cons

Some fundamental entries still need to be cleaned up, for instance, while entering a transaction and the vendor or client has not been entered previously, one must delete the transaction, go into the system and pre-enter the vendor/client information, then go back and enter the transaction. There should be a way to enter the client/vendor during the 'deal entry' process.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Organization At Its Best

Reviewed 6 years ago

I use Logicbox through my work (Red Rhino Leak Detection), honestly it's a great program that not only keeps things organized but also keeps everyone on the same page instantly.

Pros

I enjoy being able to contact virtually anyone in our company throu it to keep them up to date, being able to contact company partners, on the same program still being able to manage my schedule and others.

Cons

Some times tracking down contact information can be a little convoluted.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Logicbox review

Reviewed 6 years ago

I've been working with Logicbox for around 3-4 years now. I can't imagine doing business without it. As long as you have internet, Logicbox is at the tip of your fingertips ready to help you maximize productivity and efficiency for your business.

Pros

Everything is in one place: billing, service scheduling, customer databases, partner databases, employee stats and productivity, work history, etc... Whether working from a PC, ipad, or iphone, no matter where I am I can work.

Cons

It requires training on how to use it. In other words, it's not self-explanatory. You have to know the system well in order to maximize its effectiveness.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Makes my iPad a mobile office!

Reviewed 6 years ago

We use logicbox every day for work. It is customized for our job specifically. I appreciate the ability to complete my job while I am on site. I can charge the customer and send them an invoice with pictures of the job, while I am on site.

Pros

The vast amount of features is very impressive. It is a mobile data base/office. The program is reliable and relativley easy to use.

Cons

It is not aesthetically pleasing. We use it on our iPads and though it works well, the interface is very clunky. Most of all, I dislike the cumbersome task of loading pictures in. If I have to load ten pictures for a job, it only allows me to select one at a time, and only 3 per page, the. I have to open another finding and put in three more. It shouldn't be complicated to select all of them at once and hit upload.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Impressed!

Reviewed 6 years ago

I was never taught how to use Logicbox, but it was user friendly enough that I was able to figure it all out for the most part. Any issues that we've ever encountered have been remedied ASAP. And if ever we want additional functionality the Logicbox team has been brilliant and problem solving for us.

Pros

The Customer Support is phenomenal.

Cons

I just sat here for about 10 minutes trying to think of something I would classify as a Con and ultimately decided that if I couldn't come up with anything in 10 minutes, there must not be anything worth mentioning.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A mobile office for technicians

Reviewed 4 years ago

Overall this system is incredible for our business. It saves so much time and provides so many resources. There are things they could do to make it more user-friendly, but we are happy with it.

Pros

Logicbox is customized for our specific needs in our field. We are able to provide customers with resources right away.

Cons

The software is not super customizable. We can only upload 3 pictures per page and then have to open another page to upload more pictures. It would save lots of time if we could just pick all the pictures for each job at once.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great service App

Reviewed 6 years ago

This app has been very helpful to our company. We have been able to customize the app to fit our workflows and functionality. We have room to improve, and would like to see more "flare" in the design aspects, but the foundation is solid and has taken our company to the next level in the way we are able to track data and store information.

Pros

Customizeable

Cons

Lack of flare in the design and does not have the cleanest displays of data in our reports. Slower loading times, especially while operating outside of wifi.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Logicbox is helpful because it makes my ipad a mobile office.

Reviewed 5 years ago

Makes our job possible with less demands on the office

Pros

I love the portability of the software across multiple platforms. I can use it on my tablet, phone, and laptop.

Cons

For our business we input pictures for our customers and we have to upload each picture individually then only 3 per page. To put in 15 pictures takes at least 5 minutes, which seems crazy.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Custom CRM with Great Support!

Reviewed 6 years ago

We have had a phenomenal experience with the team at LogicBox. They really listen and understand your needs and requirements for doing business in a rapid paced customer service environment.

Pros

The software is easy to use and very customizable. The team has a very positive, can-do attitude which is hard to find these days.

Cons

There is nothing that we did not like about the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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review for logicbox

Reviewed 5 years ago

It offers a suite of standard CRM functions that can be configured to incorporate, and automate, the unique processes and workflows of a company, creating a single, integrated system that streamlines operations and increases efficiency.

Pros

It offers a suite of standard CRM functions that can be configured to incorporate, and automate, the unique processes and workflows of a company, creating a single, integrated system that streamlines operations and increases efficiency.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Positive Review for LogicBox

Reviewed 6 years ago

We have been using LogicBox as a CRM tool integrated with our warehouse management system for our Call Center. We have asked LogicBox to make numerous enhancements and modifications and they have done an excellent job doing so.

Pros

Ease of use and excellent team at LogicBox

Cons

No complaints

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Logicbox Review by new user

Reviewed 6 years ago

I am currently using the product to search for historical information. It is very simple to do a search, and I have been able to find various information with ease. I cannot rate Value for Money or Customer Support as I have no information/experience there.

Pros

I like the wide variety of filters available to narrow a search. The export to Excel option could also be very useful for our department processes.

Cons

If I click on a tab, it is either very slow or I have to click multiple times to get the program to respond. I also don't like that if I open a record(lets say a specific schedule after I've done a search on a customer), and I hit the back arrow, it won't go back to my search. It's goes back to whatever tab I am under, typically the "Commenced" tab.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very helpful!

Reviewed 6 years ago

My experience with Logicbox has been wonderful. My company has a customized application for our techs in the field and it has changed the way we operate for the better. I was with the company before we went "paperless" and still remember having to write everything down by hand, even draw diagrams, and use carbon copies for record keeping. Now with the software, all of that is much more streamlined and accessible, let alone functional.

Pros

The auto-forms that are generated by just a click and the ability to search in a database for anything and everything.

Cons

Some of the bugs that come up at first when our company updates to a new version.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Logicbox CRM

Reviewed 6 years ago

Flexible, customized CRM program that is easy to use and backed by great customer support. The program is very efficient and has the ability to integrate with other programs, such as warehouse management. It will definitely help facilitate customer communication and account management efforts.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Logicbox Review

Reviewed 8 years ago
Pros

Our project manager, Dan, was very good at asking the right questions to help us drill down to what our real needs were.

Cons

They weren't able to meet all of our reporting requirements. There were also times where the vendors were difficult to get a hold of.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The mobile app is great!

Reviewed 6 years ago

I used this day in and day out. It's a great mobile app that allows me to keep track of all my work.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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LogicBox CRM is the best

Reviewed 8 years ago
Pros

This product is amazing. I really can't think of anything I don't like about it! There aren't many things you can say that about!

Cons

Please see my comment above. I really cannot think of anything bad to say.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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LogicBox Software Experience

Reviewed 6 years ago

We have a good working relationship with LogicBox and although we had challenges as we designed our platform, it came out in a way that is easy to use and navigate and fits the needs of our business very well. I would recommend them to anyone looking for a customized CRM experience.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Web-based CRM "LogicBox" meets our expectations

Reviewed 10 years ago

LogicBox is not the first cloud based application that we have implemented in our company because we are fond of their effortlessness. Therefore, LogicBox hasn´t disappointed us. The software is very customizable and creates powerful reports.

Pros

Powerful reports All-in-one tool

Cons

No cons were added to this review