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49 reviews
Recommended
Kristin B.
51-200 employees
Used daily for 2+ years
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Sophisticated system that is easy to navigate and has great features.
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Dave L.
Management Consulting,
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I like the customizability of the application. We can make it look like how we do business instead of adapting our business to how a canned product tells us it should be done.
Timeframes. Through no fault of their own, the size of this vendor both makes them accessible when we need something, but adjustments can take time because they get busy.
Delaney P.
51-200 employees
Used daily for 1-2 years
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Logic box is a system that conforms to our company needs. Any changes we want to see, Logic Box makes the improvements. The system provides a smooth work flow for our day to day tasks and is very easy to navigate.
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Feron G.
Construction, 201-500 employees
Used daily for 1-2 years
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Great experience, enjoyed the ease and comfortability of using the software. Would highly recommend this to friends and family.
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Laura R.
11-50 employees
Used weekly for less than 6 months
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I am currently using the product to search for historical information. It is very simple to do a search, and I have been able to find various information with ease. I cannot rate Value for Money or Customer Support as I have no information/experience there.
I like the wide variety of filters available to narrow a search. The export to Excel option could also be very useful for our department processes.
If I click on a tab, it is either very slow or I have to click multiple times to get the program to respond. I also don't like that if I open a record(lets say a specific schedule after I've done a search on a customer), and I hit the back arrow, it won't go back to my search. It's goes back to whatever tab I am under, typically the "Commenced" tab.
Meghan D.
11-50 employees
Used daily for 6-12 months
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We have two separate sites created for a new product. The designers we worked with were easy to communicate with and responsive to our requests.
The software is detailed and useful
No cons were added to this review
Kevin H.
Facilities Services, 11-50 employees
Used monthly for 2+ years
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My experience with Logicbox has been wonderful. My company has a customized application for our techs in the field and it has changed the way we operate for the better. I was with the company before we went "paperless" and still remember having to write everything down by hand, even draw diagrams, and use carbon copies for record keeping. Now with the software, all of that is much more streamlined and accessible, let alone functional.
The auto-forms that are generated by just a click and the ability to search in a database for anything and everything.
Some of the bugs that come up at first when our company updates to a new version.
Brian M.
11-50 employees
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I've used Logicbox over the last three years as a means to organize and track sales. The system is simple, easy to use, and leaves little to be desired.
No pros were added to this review
Inability to customize settings. Inability to upload multiple files at a time.
Natasha S.
Construction, 11-50 employees
Used weekly for 6-12 months
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Logicbox has a simple format layout. It is very easy on the eyes and makes it simple to understand what section you are looking at. You can follow leads and projects quickly. It is a good software to keep all team members up to date on each job.
The only concern I have with Logicbox is that it can be so customized to your company that it can make for a lot of extras. Sometimes when you have too much of a good thing it tends to get complicated.
Keith C.
Facilities Services, 201-500 employees
Used daily for 6-12 months
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Logic box software has not only made my job easier but it adds a dimension of professionalism that helps our company stand apart from those that are not using it.
No pros were added to this review
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Carlos B.
Telecommunications, 11-50 employees
Used daily for less than 6 months
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The Logic box team was very helpful at all time they always tried to make our solution work at the best price.
It was allways a win - win relationship The software delivers what they offers. Out of the box system
Although I love the price, the licensing is always a con for a SMB. I really dislike the recurrent payments
Aaron A.
Retail,
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LogicBox has great people to work with. If you need a customized solution, these are the guys to talk to first. We were assigned a project manager who really helped us narrow down what our needs were and helped us all get on the same page in terms of what our processes are and what we needed.
Nothing comes to mind. We looked at several customized solutions online, and LogicBox was the best combination of features, price, and support.
Angela H.
Import and Export, 51-200 employees
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Flexible, customized CRM program that is easy to use and backed by great customer support. The program is very efficient and has the ability to integrate with other programs, such as warehouse management. It will definitely help facilitate customer communication and account management efforts.
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Julio M.
Pharmaceuticals, 51-200 employees
Used monthly for 2+ years
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In general, the software works fine, I can change the configurations by myself in a very short period of time.
Easy to use
The name of the sections may mislead you or confuse you when you are changing the configuration.
Drew W.
Construction, 51-200 employees
Used daily for less than 6 months
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I use it every day for recording findings of work I do in the field, billing customers, collecting payment, and sending out invoices.
Well laid out, easy to use.
No cons were added to this review
Charissa W.
Retail,
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Our project manager, Dan, was very good at asking the right questions to help us drill down to what our real needs were.
They weren't able to meet all of our reporting requirements. There were also times where the vendors were difficult to get a hold of.
Ben G.
Facilities Services, 51-200 employees
Used daily for less than 6 months
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I used this day in and day out. It's a great mobile app that allows me to keep track of all my work.
No pros were added to this review
No cons were added to this review
Amanda T.
Management Consulting,
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This product is amazing. I really can't think of anything I don't like about it! There aren't many things you can say that about!
Please see my comment above. I really cannot think of anything bad to say.
Ganesh P.
Health, Wellness and Fitness, 1-10 employees
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Product is good but response is slow may be they might have busy in other technical work.
Complete hosting solution to start a new hosting reseller program to boast sales.
Support is bit slow as didnt received a price qoute after 10 days.
Stephanei M.
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We have a good working relationship with LogicBox and although we had challenges as we designed our platform, it came out in a way that is easy to use and navigate and fits the needs of our business very well. I would recommend them to anyone looking for a customized CRM experience.
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Ruben R.
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LogicBox is not the first cloud based application that we have implemented in our company because we are fond of their effortlessness. Therefore, LogicBox hasn´t disappointed us. The software is very customizable and creates powerful reports.
Powerful reports All-in-one tool
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Kristofer T.
Medical Practice,
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I like that it does what its supposed to. It is to the point.
It's a little confusing to understand all the bells and whistles at first, but once understanding how to navigate the software is becomes incredibly useful.
Charles D.
Import and Export, 11-50 employees
Used weekly for less than 6 months
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Respective to Collection work this product assists with supporting documentation and historical records
No pros were added to this review
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Tom H.
Accounting, 11-50 employees
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I am new user to Logicbox. So far the times that I have used it have been very easy to use and I have no complaints.
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No cons were added to this review