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Lootly Logo

Customer loyalty, rewards & marketing for eCommerce

(3)

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Lootly Features

Features Summary

Functionality

5.0

/5

2

Total features

16

2 categories

Lootly features

API
Activity Tracking
Campaign Management
Customer Activity Tracking
Customer Segmentation
Discount Management
Incentive Management
Lead Engagement

Common features of Customer Loyalty software

API
Activity Dashboard
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Client Portal
Communication Management

Price starts from

49

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

5.0

/5

2

Price starts from

49

Per month

Total Features

16

Unique features

  • No unique features

Functionality

4.3

/5

6.7K

Price starts from

14

/user

Per month

Total Features

202

Features in Common

13

Unique features

  • Customizable Fields

  • Team Assignments

  • Drag & Drop

  • Call Management

Functionality

4.7

/5

198

Price starts from

0

Total Features

77

Features in Common

16

Unique features

  • For Customer Referrals

  • ROI Tracking

  • Customizable Branding

  • Real-Time Notifications

Common Lootly comparisons

Lootly logo
Smile.io logo
LootlyvsSmile.io
Lootly logo
ReferralCandy logo
LootlyvsReferralCandy

1 reviewer mentioned:

MW
AvatarImg

Michael W.

Automotive, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Massive results right away, saw almost immediate increase in repeat purchases

Reviewed 5 years ago

We were looking to increase customer referrals and overall repeat purchase rates. Facebook ads are so dang expensive, acquiring a new customer we basically break even, so our goal has been to build a real brand and grow a loyal following, which Lootly has been perfect for. It drives people to buy more and more through the mix of points/rewards incentives then the refer-a-friend program. What we realized is: without incentives in place, nobody is bothered to refer anyone. People would love our products, but without a monetary incentive literally nobody goes out of their way to email their friends to refer. Now referrals via this program are our #1 new customer acquisition channel, its been game changing for us.

Pros

Ultra easy to setup, took me 15 minutes to build out the earning and spending actions. Interface is very intuitive. Installing on the site is ultra simple (used it first one Shopify then on Woocommerce). We are using it for both loyalty and referrals. People engaged instantly with it and were excited to collect points, the first month our repeat purchase rate went up by 21%. Incentive marketing is just nuts I wish we started it sooner. The referrals really took off when we added a 15% coupon, lots of people sent their friends and drove just tons of new customers to us for basically free. The people are all super accessible and nice, they are instantly available via live chat.

Cons

I wish there were more integrations that didn't have to go through Zapier. It would be nice to have more POS integrations since we are opening a retail store soon. Setting up custom sender domain was a little complicated.

Vendor response

Thanks so much for the great review! It's been a pleasure working with you.