LoyaltyLion Features

LoyaltyLion

Loyalty & engagement platform for eCommerce

4.8/5 (15 reviews)

LoyaltyLion Feature Summary

  • CSS theme editor
  • Campaign management
  • Customer activity reporting
  • Customer activity tracking
  • Customer advocacy rewards
  • HTML editor for emails
  • In-built analytics
  • In-cart rewards, instant points & tiers
  • Integrated loyalty program
  • Loyalty emails
  • Loyalty points & rewards
  • Loyalty tiers
  • Mobile referrals (WhatsApp)
  • On-site loyalty notifications
  • Real-time statistics
  • Referral incentives
  • Referral widget
  • Referrals
  • Review incentives
  • Rewards management
  • Shopify POS integration

Competitor Feature Comparison

A/B Testing
API
Activity Dashboard
Activity Tracking
Automatic Notifications
Campaign Analysis
Campaign Management
Customer Activity Reporting
Customizable Branding
Discount Management
Email Integration
Email Invitations & Reminders
Email Marketing Management
Email Notifications
Email Templates
Loyalty Program
Multi-Language
Promotions Management
Real Time Analytics
Real Time Data
Real Time Notifications
Referral Tracking
Rewards Management
Template Management
Third Party Integration
Widgets
eCommerce Integration
Learn moreCompare App
A/B Testing
API
Activity Dashboard
Activity Tracking
Automatic Notifications
Campaign Analysis
Campaign Management
Customer Activity Reporting
Customizable Branding
Discount Management
Email Integration
Email Invitations & Reminders
Email Marketing Management
Email Notifications
Email Templates
Loyalty Program
Multi-Language
Promotions Management
Real Time Analytics
Real Time Data
Real Time Notifications
Referral Tracking
Rewards Management
Template Management
Third Party Integration
Widgets
eCommerce Integration
Visit WebsiteCompare App
A/B Testing
API
Activity Dashboard
Activity Tracking
Automatic Notifications
Campaign Analysis
Campaign Management
Customer Activity Reporting
Customizable Branding
Discount Management
Email Integration
Email Invitations & Reminders
Email Marketing Management
Email Notifications
Email Templates
Loyalty Program
Multi-Language
Promotions Management
Real Time Analytics
Real Time Data
Real Time Notifications
Referral Tracking
Rewards Management
Template Management
Third Party Integration
Widgets
eCommerce Integration
Visit WebsiteCompare App

LoyaltyLion Feature Reviews

14 reviewers had the following to say about LoyaltyLion's features:

Alex Jensen

Very good loyalty software but could use a few upgrades

2019-04-01

Overall I've been happy with Loyalty Lion. For the price compared to other solutions out there, it can't be beat. Would highly recommend to anyone looking for a loyalty program for their store.

Pros

They also have a lot of great features such as points for following on social media, writing reviews, referring friends, etc in addition to points for purchase.

Cons

I would like to see an updated user interface. It's showing it's age.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Briley Caton

Ancient Nutrition <> Loyalty Lion

2018-12-03

Excellent! Everyone on the LL team is really helpful and responsive

Pros

We experience very little bugs and get great customer feedback.

Cons

I would love a more robust reporting suite.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Carlos Garay

Incredible Price Structure | Easy to Set-up | Powerful Features | Incredible Customization & Support

2018-12-19

Paid more at the beginnig than with our previous loyalty program (S-Loyalty), but the value was incredible. Customer value went way up, and I was able to see which rewards get used the most, and get a higher Customer Lifetime Value.

Pros

Plus you can customize rewards to really influence customer behaviors to maximize customer value, either through revenue or engagement.

Cons

Would love if they could have more integrations to other apps, which I'm sure with time they will.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ben Slaven

Easy to setup and requires very little attention once the loyalty programs are running

2018-12-04

Loyalty Lion are a great company to work with. They like to keep things simple, as do we, and the approach is working nicely.

Pros

The integrations are great and admin dashboard is easy to navigate and use.

Cons

The emails that are sent out from Loyalty Lion out of the box can be basic in appearance, but with the ability to hook up with Mailchimp and Bronto etc. for sending this hasn't held us back.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Danny Taing

The most powerful one-click integration Rewards program out there!

2018-12-04

I would recommend LL to any Shopify merchant that is looking to get started with a robust one-click integrated Rewards program!

Pros

Thanks to how easy it was to migrate from our old rewards program and simple it was to set up with LoyaltyLion, we were able to launch really quickly and saw an immediate increase in customer engagement and retention!

Cons

The only downside is that we use ReCharge for our subscription platform and LoyaltyLion doesn't integrate too deeply with ReCharge.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from LoyaltyLion


Thanks for the feedback Danny! Merchants using our integration with ReCharge are able to reward month after month loyalty using tiers - for example a customer who subscribes could be put into an exclusive subscriber tier and therefore get access to exclusive benefits that non-subscribers don¿t receive. Please do get in touch with support@loyaltylion.com if you¿d like assistance getting that set up.

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Chantal Renn

Easy to use and very valuable!

2018-11-16

Competing in the e-commerce space can be difficult so having a really tailored program like this is hugely valuable to ensure customers feel engaged with the brand, and are valued themselves.

Pros

I was able to design a program that perfectly complements my brand.

Cons

There wasn't anything in particular, I'm pleased!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Natalie Matthews

BEST LOYALTY PROFRAM ON THE MARKET

2018-11-17

Pros

The loyalty emails send automatically and increase repeat purchases.

Cons

None that I can see. I've been so happy with the service the team provide and the product has helped my business 10 fold.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
PHILIP PANCHENKO

Essential product for all businesses to help increase profits.

2018-11-16

Pros

I love the refer friends feature and the fact I can reward reviews and social followers with points.

Cons

We all want free stuff but you have to pay for essential quality software like this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
diandra dematao

Easy to use software with an excellent price point

2019-07-22

An awesome software service which will totally overhaul your rewards program and increase repeat customers.

Pros

Really easy to set up and customize your own rewards which is really nice for designing and creating a new loyalty rewards system.

Cons

Can't really find any. For this price point, it's absolutely incredible.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Phil Panchenko

Best loyalty program on Shopify

2016-11-02

I'm able to reward purchases as well as social sharing, reviews, visits - pretty much anything.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Reggie Black

Amazing Product - The best Loyalty Rewards Program for Shopify Hands Down

2019-02-26

The on boarding and the setup has been wonderful.

Pros

Easy to install and set up, our customers love it

Cons

I wish they would roll out new features a little faster

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Michelle Edis

Great on so many levels.

2018-12-06

Overall, we have loved it so far have really nailed how to use some aspects of it.

Pros

We like how we can see and interact with our most active customers.

Cons

We're still on the learning curve but it really has been confusing with the time zone settings that are immovable.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kieran Fisher

Good product

2019-05-15

We were looking to increase customer loyalty with a simple to use system in a competitive marketplace.

Pros

One of the best, if not the best loyalty software out there. We looked at a few and it's a solid option.

Cons

Not much, seems to work very well overall.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Hannah Bonney

So much easier that I thought!

2019-08-02

Pros

It was really easy to set up the rewards and rules - in fact it was even easier than I expected!

Cons

It would be great to have more features for customising look of the widget and panel - without needed a front-end developer. A few options for icon images, shape of the panel etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more