Loyal Zoo vs Attentive Comparison

SumUp

Klaviyo

Yotpo

Emotive

Cognigy.AI

charles

Compare Loyal Zoo and Attentive based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

Whether you’re a street food vendor, a salon owner or a sales assistant, we want to make technology that anyone can use and everyone has access to. Whether you’re a one-person show or a team, we’re there for the smallest of businesses.

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

Loyalzoo is a digital loyalty program creation tool for independent retailers and restaurants, helping to increase customer spending and retention by up to 2x

Activity Tracking

Alerts/Notifications

Campaign Management

Communication Management

Customer History

Customer Profiles

Customizable Branding

Data Import/Export

Engagement Tracking

For Small Businesses

Incentive Management

Loyalty Cards

Loyalty Program

Membership Management

Mobile Alerts

Multi-Channel Marketing

Point of Sale (POS)

Promotions Management

Real-Time Data

Real-Time Notifications

Reporting/Analytics

Rewards Management

Rewards Points

SMS Marketing

Social Promotion

Loyal Zoo

Android

Web-based

Windows

iPad

iPhone

Co-owner

Loyal Zoo has been so great during the last couple of months for us. Our customers are starting to get familiar with it and hopefully they will all have their names on by the end of 2021.

Owner

Integration was very simple and easy to launch. What I like most is that I can use the least amount of personal information possible and the mobile sign in is awesome.

Business owner

This is such an easy program to use. We have had very few minor mishaps and overall have been very happy with the convenience and ease of this product.

It is easy to use, I am using the POYNT terminal and I highly recommend Loyalzoo. My customers are definitely enjoying the ease of use, even the few that were resistant to the change.

Love it's simplicity and ease of use. Customers love that they only have to provide a phone number amd name and do not need an app.

I love that I was able to set rewards levels to suit my specific business needs and customer demand. I spent over a month trying to decide on the best rewards program for my business.

It was pretty easy to implement and the customer service was always really quick to help whenever I needed assistance. It is usually a pretty user friendly program and does what we need.

I love that this program integrates seamlessly with my POS system and it's very simple and easy to use. Installing it was a breeze.

It was easy-ish to set up. It's a good replacement for my old pen-and-paper loyalty system.

It Is easy to use, when it is working. It is easy to set up the discounts Nice that people get notifications of points when they purchase.

There was one problem when I was away from work and I needed to look up a client but forgot my password. I emailed them and I was not able to get it until the next day.

Business Owner 

I like the way it integrates with my current epos system so that I can issue loyalty points as people shop.

When they bring it back, we enter the info and the missed points from the first visit at our convenience when we're not busy.

President

Ease of saving credit card information and ease of charging future purchases.

I miss being able to write notes on customers accounts.

Easy to use and you can reach customer support anytime.

The only problem I have had is the glitches with updates. But they iron these out relatively quickly.

director

Really easy to use,  Value for money aswell. We have built up a huge customer base via loyalzoo.

Loyal Zoo screenshot: Loyalzoo's point-of-sale software runs on any electronic device and most EPOS systems, allowing staff to award customers points, stamps and rewards quickly & efficiently.

Loyal Zoo screenshot: Loyalzoo can be installed on most electronic POS systems, and runs natively on Clover terminals.

Loyal Zoo screenshot: Your Loyalzoo merchant dashboard is where you create and manage your loyalty program.  It also gives you access to important consumer insights and a weekly success email outlines how well your loyalty program is running.

Loyal Zoo screenshot: On the dashboard check your full customer list with detailed information and trending charts. Customer data can also be imported from other loyalty services, such as Fivestars, Appcard and most proprietary card-based solutions.

Loyal Zoo screenshot: Customers can join your loyalty program by giving you their mobile number or email. Alternatively they can download our free mobile app, which checks them in to your business automatically (ideal for fast paced businesses).

Loyal Zoo screenshot: Put your brand into the free Loyalzoo mobile app so your customers can recognise and associate with your brand every time.

Loyal Zoo screenshot: Easily send marketing messages to your customers. Set them up in your merchant dashboard, our intelligent delivery system will use SMS, email or push notifications based on each customer's preferences.

Freelancers

Mid Size Business

Non Profit

Small Business

Yotpo, the leading eCommerce marketing platform, helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more, empowering brands to create smarter, higher-converting customer experiences.

Klaviyo powers smarter digital relationships with an intelligent marketing automation and customer data platform growth marketing platform that helps you deliver more personalized experiences across owned marketing channels like email, SMS, mobile push notifications, product reviews, and web forms.

Emotive is the world's first and only consumer sales platform. We enable eCommerce brands to scale 1:1 relationships with millions of customers through two-way text message conversations.

Attentive’s AI-powered SMS & email platform will double your ROI in just a few months. We partner with industry innovators in retail & e-comm, food & beverage, travel, and entertainment.

2-Way Messaging

A/B Testing

Activity Dashboard

Audience Targeting

Automated Responses

Campaign Analytics

Campaign Planning

Campaign Scheduling

Campaign Segmentation

Chat/Messaging

Contact Management

Conversion Tracking

Coupons

Customer Database

Customer Segmentation

Customizable Fields

Group Messaging

Lead Management

Marketing Automation

Mass Texting

Message Personalization

Mobile Access

Mobile Coupons

One-to-One Messaging

Push Notifications

Real-time Conversations

Reminders

Reporting & Statistics

ROI Tracking

Sales Analytics

Scheduled Messaging

Segmentation

Shortcodes

SMS Messaging

Text-to-Win

Third-Party Integrations

Attentive

Director of Ecommerce

Attentive is a great product with a solid offering. We love the audio message functionality.

Marketing Director

Overall things have been great - we really enjoy the ease of use and the dedicated account rep.

Digital Marketing Manager

We have been super impressed with the ease of use and effectiveness of Attentive to help us get started and grow our SMS marketing strategy.

Marketing Coordinator

Overall, Attentive is an A+ company. They have, and continuously release, great features, have amazing customer service, and offer a premium product product with a friendly UI.

Email production specialist

The ease of deploying campaigns and analytics post-launch is fantastic. I really enjoy the UI and support.

Digital Marketing Associate

I also love the Customer Support. Whenever I have a question, I get answers very quickly and always in contact with someone that is happy to help.

Overall, our experience with Attentive has been excellent. Our success manager has been very helpful and as I mentioned before, their features are very useful.

Sr. Graphic Designer

From the onboarding process to now, it has been the easiest  platform to use. They also have AMAZING resources & help.

Attentive has been useful in helping us to more easily and quickly collect user emails and phone numbers to allow for better engagement.

Head of Email and Retention Marketing

I love how easy it is to use Attentive. They are constantly coming out with new features that make journeys and campaigns seamless.

director, copywriting

It's so easy to split test messages, unlike our previous provider. They also have a weekly call with us where we discuss best practices, improvements we can make, or integrations we may want to use.

Senior CRM Manager

Not only is the product great, easy to use, and bringing in incremental revenue for the business, but the Customer Support and access to trainings, webinars, etc. is incredibly valuable.

Senior Manager, Digital Marketing

Getting set up was super easy with GTM and existing integration with my email provider. The interface is extremely simple to use to create messages as well as track metrics.

From the increased consumer data we've been able to gather to grow our email list size, as well as SMS capture which has become a very successful new revenue driving channel for us.

Director, Digital

Need stronger integration with other products, such as Klaviyo or Mailchimp - it's very hard to segment SMS and emails separately. Opt-in pop-ups lack many settings and controls we need.

I need to do so more research and limits of entire capabilities of attentive. I registered for the Attentive university training so I'll need to do some follow up.

Marketing Manager

What I liked least about the software were the segmentation limitations but they are introducing more options that fix that problem.

Loyal Zoo vs Attentive Comparison

Loyal Zoo

Attentive

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives