All categories

Learn why GetApp is free

Loyalzoo vs Goody Comparison

Overview

Loyalzoo is a digital loyalty program creation tool for independent retailers and restaurants, helping to increase customer...

Goody offers a full stack of products for your loyalty rewards, marketing, and customer relationship management. It seamlessly...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$57.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$79.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(79)

5

4

3

2

1

46

25

8

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.4

(79)

5

4

3

2

1

48

20

9

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

The pricing is great especially compared to other Loyalty apps out there like Fivestars, which is almost double the price.
Super easy integration with our POS software, very easy to navigate for customers as well as staff, nice to be able to set your own discounts.
It is easy to use, I am using the POYNT terminal and I highly recommend Loyalzoo. My customers are definitely enjoying the ease of use, even the few that were resistant to the change.

Pros

Good, relatively easy to learn. Good instructions and very helpful customer service from Goody which makes the overall experience fantastic.
It was easy to get up and running with [SENSITIVE CONTENT HIDDEN] talking me through the process. It is proving good to have a loyalty program that ties in with other small businesses in our town.
We are new to Goody and it is a learning exercise for staff and customers. Hopefully the ease of operation for both will improve in time.

Cons

I used to have to hunt for cards, and the odd time a card would be misfiled or ended up paperclipped to another customers card which caused frustration.
At that point, I open up the app on my side of the terminal and then the check in button shows up. This is not a deal breaker for me but it is a little inconvenient.
The interface, although clear, could be a little outdated in terms of style. There are frequent lags in between and the system could be hard to load at times.

Cons

Our machine occasionally is telling people they need to verify their email before redeeming however they have already done this, also when it freezes it is frustrating for customers.
Difficult to work with and hard to get problems resolved quickly.
This prgram was forced on us while staying in resort in FIJI now I get coninuous emails despite unchecking all options. Absolute waste of time signing us up for a two day stay and never to use again.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features19
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Automatic Notifications
  • Barcode Scanning
  • Business Analysis
  • Campaign Planning
  • Client Portal
  • Communication Management
  • Custom Development
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Profiling
  • Customizable Branding
  • Data Import/Export
  • Email Invitations & Reminders
  • Incentive Programs
  • Labeling
  • Loyalty Program
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Location
  • POS
  • POS Integration
  • Personalized Profiles
  • Progress Reports
  • Promotions Management
  • Real Time Data
  • Real Time Notifications
  • Reporting & Statistics
  • Retention Management
  • Returns Management
  • Rewards Management
  • SMS Marketing Managment
  • Search Functionality
  • Social Advertising
  • Social Network Marketing
  • Summary Reports
  • Total features27
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Automatic Notifications
  • Barcode Scanning
  • Business Analysis
  • Campaign Planning
  • Client Portal
  • Communication Management
  • Custom Development
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Profiling
  • Customizable Branding
  • Data Import/Export
  • Email Invitations & Reminders
  • Incentive Programs
  • Labeling
  • Loyalty Program
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Location
  • POS
  • POS Integration
  • Personalized Profiles
  • Progress Reports
  • Promotions Management
  • Real Time Data
  • Real Time Notifications
  • Reporting & Statistics
  • Retention Management
  • Returns Management
  • Rewards Management
  • SMS Marketing Managment
  • Search Functionality
  • Social Advertising
  • Social Network Marketing
  • Summary Reports

Integrations

  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations6
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Loyalzoo vs. Goody

See how Loyalzoo and Goody stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

Select your country

© 2010-2020 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.