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Loyal Zoo vs Tremendous Comparison

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Overview

Category Leaders

Loyalzoo is a digital loyalty program creation tool for independent retailers and restaurants, helping to increase customer...

Category Leaders

Tremendous is the best platform to incentivize and reward people instantly with gift cards, prepaid Visa® cards, cash, and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

47

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

106

5

4

3

2

1

64

27

12

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.8

175

5

4

3

2

1

155

16

2

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Loyal Zoo has been so great during the last couple of months for us. Our customers are starting to get familiar with it and hopefully they will all have their names on by the end of 2021.
Integration was very simple and easy to launch. What I like most is that I can use the least amount of personal information possible and the mobile sign in is awesome.
This is such an easy program to use. We have had very few minor mishaps and overall have been very happy with the convenience and ease of this product.

Pros

And the customer service is the best. I receive help and guidance in a timely manner and they have always been clear and concise and extremely helpful.
Our team is rapidly growing and we want to reward great teamwork. It takes a lot of time and effort to individually select rewards or gifts, particularly when selecting for a wider group of people.
I have a better organization of incentives all in one place as well as being able to give my colleagues access to the records. I enjoy the ease of use, and how easy it is to add funds into my account.

Cons

There was one problem when I was away from work and I needed to look up a client but forgot my password. I emailed them and I was not able to get it until the next day.
When they bring it back, we enter the info and the missed points from the first visit at our convenience when we're not busy.
I miss being able to write notes on customers accounts.

Cons

As our business scales internationally, we are noticing there is a lack of options for global customers and employees.
It used to take us hours of printing checks, stuffing and sealing envelopes, adding postage etc. We almost always had someone who's check didn't arrive or got lost in the mail.
The only drawback sometimes is that a rewards email to the receiver can sometimes be mistaken for spam.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review11 days ago

Key features

  • Total features27
  • API
  • Activity Dashboard
  • Activity Tracking
  • Affiliate Management
  • Alerts/Notifications
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Chat/Messaging
  • Client Portal
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Contact Management
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Email Management
  • Email Marketing
  • Employee Profiles
  • Employee Reward Programs
  • Engagement Tracking
  • For Customer Referrals
  • For Small Businesses
  • Gamification
  • Gift Card Management
  • Goal Management
  • Goal Setting/Tracking
  • Incentive Management
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Loyalty Cards
  • Loyalty Program
  • Manager-to-Employee Recognition
  • Member Portal
  • Membership Management
  • Mobile Alerts
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • No-Card Loyalty System
  • Nominations
  • Performance Metrics
  • Point of Sale (POS)
  • Progress Tracking
  • Promotions Management
  • ROI Tracking
  • Real Time Data
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Updates
  • Recognition Tracking
  • Referral Templates
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Catalog
  • Rewards Management
  • Rewards Points
  • SMS Marketing
  • Social Promotion
  • Summary Reports
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third-Party Integrations
  • Training Management
  • Transaction History
  • Visual Analytics
  • eCommerce Management
  • Total features77
  • API
  • Activity Dashboard
  • Activity Tracking
  • Affiliate Management
  • Alerts/Notifications
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Chat/Messaging
  • Client Portal
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Contact Management
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Email Management
  • Email Marketing
  • Employee Profiles
  • Employee Reward Programs
  • Engagement Tracking
  • For Customer Referrals
  • For Small Businesses
  • Gamification
  • Gift Card Management
  • Goal Management
  • Goal Setting/Tracking
  • Incentive Management
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Loyalty Cards
  • Loyalty Program
  • Manager-to-Employee Recognition
  • Member Portal
  • Membership Management
  • Mobile Alerts
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • No-Card Loyalty System
  • Nominations
  • Performance Metrics
  • Point of Sale (POS)
  • Progress Tracking
  • Promotions Management
  • ROI Tracking
  • Real Time Data
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Updates
  • Recognition Tracking
  • Referral Templates
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Catalog
  • Rewards Management
  • Rewards Points
  • SMS Marketing
  • Social Promotion
  • Summary Reports
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third-Party Integrations
  • Training Management
  • Transaction History
  • Visual Analytics
  • eCommerce Management

Integrations

  • Total integrations3
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations16
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite