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Maitre'D vs Brigade POS Comparison

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Overview

Maitre'D is a POS software providing tools to manage restaurants, bars & hotels and to handle back-office with many functionalities.

Brigade POS is a web-based point-of-sale solution for restaurants to manage their front desk & floor operations, menu, staff,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

79

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.7

5

4

3

2

1

12

11

6

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
65%
would recommend this app

5.0

5

4

3

2

1

10

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

This POS is great for our restaurants. It provides good reporting for revenue centers and also a good labor tracking report.

AR

Anonymous Reviewer

Outstanding new version, easy to upgrade and it's what our chain accounts want and need.

DK

Doug K.

The simplicity of implementation is what sold us. Yes, it's easy to use for the line staff, but the initial setup was so great.

MB

Matthew B.

Pros

I think the thing I love most about this company though, is their genuinely friendly customer service. They obviously care about their customers.

SC

Steve C.

I also like how responsive and helpful the whole team is. I recently requested a custom report that their engineers are building just for my business. What other POS company does that.

AA

Ashton A.

Couldn’t ask for a better system, great value - always making updates and changes that continue to improve this.

NK

Nicole K.

Cons

Service and reliability have been awful, with frequent crashes, the need to pay for every single issue from day one, and an inflexible setup that is killing our restaurant.

BD

Beej D.

It is so bad that we will dump the system well before the three year lease is up. This POS isn't Point of Sale, it's a Piece of.

BD

Beej D.

Screen navigation disign is poor. Inventory management screen designs are poor.

MS

Manoj S.

Cons

Worst of all, I paid a lot of money because I thought I was getting a reliable product. I've been shocked how often it needs to be re-booted and shuts down.

SC

Steve C.

Having used Aloha for the last 3 years, I became more and more frustrated with our system.

SC

Steve C.

The printers gave us a little trouble but was able to trouble shoot and had a solution to us in just TWO days. I miss have a "payout" option to keep track of drawer payouts for goods.

HW

Heather W.

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features23
  • Activity Dashboard
  • Billing & Invoicing
  • Built-in Accounting
  • Cash Management
  • Delivery Management
  • Employee Management
  • Forecasting
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Kitchen / Menu Management
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Online Ordering
  • Order Management
  • Point of Sale (POS)
  • Reporting/Analytics
  • Reservations Management
  • Separate Checks
  • Split Checks
  • Table Management
  • Tips Management
  • Wait List Management
  • Total features11
  • Activity Dashboard
  • Billing & Invoicing
  • Built-in Accounting
  • Cash Management
  • Delivery Management
  • Employee Management
  • Forecasting
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Kitchen / Menu Management
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Online Ordering
  • Order Management
  • Point of Sale (POS)
  • Reporting/Analytics
  • Reservations Management
  • Separate Checks
  • Split Checks
  • Table Management
  • Tips Management
  • Wait List Management

Integrations

  • Total integrations9
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk