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Maitre'D vs TouchBistro Comparison

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Overview

Maitre'D is a POS software providing tools to manage restaurants, bars & hotels and to handle back-office with many functionalities.

Category Leaders

TouchBistro’s iPad POS system is designed for and by restaurant service staff to meet the specific needs of the industry...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

79

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

69

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.7

5

4

3

2

1

12

11

6

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
65%
would recommend this app

5

4

3

2

1

174

94

23

11

23

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

Pros

This POS is great for our restaurants. It provides good reporting for revenue centers and also a good labor tracking report.

AR

Anonymous Reviewer

Outstanding new version, easy to upgrade and it's what our chain accounts want and need.

DK

Doug K.

The simplicity of implementation is what sold us. Yes, it's easy to use for the line staff, but the initial setup was so great.

MB

Matthew B.

Pros

The POS itself is super super easy to figure out , it was getting all the equipment and setting up the wireless that I struggled with. Get help where you need it most.

CG

Christina G.

I like using TouchBistro because is easy to use and has a lot of helpful tools. The customer service is great and every time I have a technical issue is resolved quickly.

AS

Alma S.

The most useful tool for me is reporting. The ease of adding removing and repricing is also a favourite.

BT

Bob T.

Cons

Service and reliability have been awful, with frequent crashes, the need to pay for every single issue from day one, and an inflexible setup that is killing our restaurant.

BD

Beej D.

It is so bad that we will dump the system well before the three year lease is up. This POS isn't Point of Sale, it's a Piece of.

BD

Beej D.

Screen navigation disign is poor. Inventory management screen designs are poor.

MS

Manoj S.

Cons

We never used hey second of their service and still they stole our money. High pressure criminals who will do ANYTHING to get your money.

SB

Serge B.

The biggest problem is that they oversold and under delivered. They told me that all my current printers would work with their requirements.

MR

Michelle R.

Shady, unworkable, zero customer service, fraudulent with extremely shifty people there.

SB

Serge B.

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review24 days ago

Key features

  • Total features23
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Bar POS
  • Billing & Invoicing
  • Built-in Accounting
  • Cash Management
  • Clock In / Out
  • Contact Management
  • Customer Accounts
  • Customizable Reports
  • Data Import/Export
  • Delivery Management
  • Discount Management
  • Electronic Payments
  • Employee Management
  • For Restaurants
  • Forecasting
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Kitchen / Menu Management
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Offline Access
  • Online Ordering
  • Order Entry
  • Order Management
  • Point of Sale (POS)
  • Pricing Management
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Returns Management
  • Returns Tracking
  • SSL Security
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Separate Checks
  • Split Checks
  • Status Tracking
  • Stock Management
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Wait List Management
  • Total features59
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Bar POS
  • Billing & Invoicing
  • Built-in Accounting
  • Cash Management
  • Clock In / Out
  • Contact Management
  • Customer Accounts
  • Customizable Reports
  • Data Import/Export
  • Delivery Management
  • Discount Management
  • Electronic Payments
  • Employee Management
  • For Restaurants
  • Forecasting
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Kitchen / Menu Management
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Offline Access
  • Online Ordering
  • Order Entry
  • Order Management
  • Point of Sale (POS)
  • Pricing Management
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Returns Management
  • Returns Tracking
  • SSL Security
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Separate Checks
  • Split Checks
  • Status Tracking
  • Stock Management
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Wait List Management

Integrations

  • Total integrations9
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations23
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk