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Maitre'D vs TouchBistro Comparison
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Overview
Maitre'D is a POS software providing tools to manage restaurants, bars & hotels and to handle back-office with many functionalities.
TouchBistro’s All-in-One Restaurant Management system offers all the technology you need to run your restaurant on one easy-to-use...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
79
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
69
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
This POS is great for our restaurants. It provides good reporting for revenue centers and also a good labor tracking report.
Outstanding new version, easy to upgrade and it's what our chain accounts want and need.
The simplicity of implementation is what sold us. Yes, it's easy to use for the line staff, but the initial setup was so great.
Pros
I like using TouchBistro because is easy to use and has a lot of helpful tools. The customer service is great and every time I have a technical issue is resolved quickly.
The POS itself is super super easy to figure out , it was getting all the equipment and setting up the wireless that I struggled with. Get help where you need it most.
The most useful tool for me is reporting. The ease of adding removing and repricing is also a favourite.
Cons
Service and reliability have been awful, with frequent crashes, the need to pay for every single issue from day one, and an inflexible setup that is killing our restaurant.
It is so bad that we will dump the system well before the three year lease is up. This POS isn't Point of Sale, it's a Piece of.
Screen navigation disign is poor. Inventory management screen designs are poor.
Cons
The biggest problem is that they oversold and under delivered. They told me that all my current printers would work with their requirements.
We never used hey second of their service and still they stole our money. High pressure criminals who will do ANYTHING to get your money.
I purchased an extra piece of equipment and returned it for my money back but it got lost on their end and I ended up being out several hundred dollars and no follow up after many attempts.
Key features
- Total features23
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Billing & Invoicing
- Built-in Accounting
- Cash Management
- Clock In/Out
- Contact Management
- Customer Accounts
- Customizable Reports
- Data Import/Export
- Delivery Management
- Discount Management
- Electronic Payments
- Employee Management
- Food Delivery Dispatching
- For Bars/Clubs
- For Restaurants
- For iPad Devices
- Forecasting
- Gift Card Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Item Management
- Kitchen/Menu Management
- Loyalty Program
- Mobile Access
- Multi-Location
- Offline Access
- Online Ordering
- Online Payments
- Order Entry
- Order Management
- Payment Processing
- Point of Sale (POS)
- Pricing Management
- Promotions Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Restaurant POS
- Retail Inventory Management
- Returns Management
- SSL Security
- Sales Orders
- Sales Reports
- Sales Tax Management
- Separate Checks
- Split Checks
- Status Tracking
- Stock Management
- Table Management
- Third Party Integrations
- Tips Management
- Wait List Management
- Total features63
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Billing & Invoicing
- Built-in Accounting
- Cash Management
- Clock In/Out
- Contact Management
- Customer Accounts
- Customizable Reports
- Data Import/Export
- Delivery Management
- Discount Management
- Electronic Payments
- Employee Management
- Food Delivery Dispatching
- For Bars/Clubs
- For Restaurants
- For iPad Devices
- Forecasting
- Gift Card Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Item Management
- Kitchen/Menu Management
- Loyalty Program
- Mobile Access
- Multi-Location
- Offline Access
- Online Ordering
- Online Payments
- Order Entry
- Order Management
- Payment Processing
- Point of Sale (POS)
- Pricing Management
- Promotions Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Restaurant POS
- Retail Inventory Management
- Returns Management
- SSL Security
- Sales Orders
- Sales Reports
- Sales Tax Management
- Separate Checks
- Split Checks
- Status Tracking
- Stock Management
- Table Management
- Third Party Integrations
- Tips Management
- Wait List Management
Integrations
- Total integrations17
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twilio
- WordPress
- Xero
- Zapier
- Zendesk Suite
- Total integrations25
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twilio
- WordPress
- Xero
- Zapier
- Zendesk Suite
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