MaritzCX Customer experience management with data collection & reports ( 4.0/ 5 2 reviews) 1,890 Alternatives to MaritzCX
Explore a recommended list of MaritzCX alternatives for your business in 2020. Compare alternatives to MaritzCX side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Cloud based and on premise survey software
What users mention about Key Survey See all reviews Key Survey is one of the easiest survey tools we have ever used - easy to both learn and navigate and easy for our customers to respond to. The best part is that their customer service is amazing. We have found Key Survey to be a powerful, comprehensive survey solution that supports many areas of our business. From client satisfaction surveys to workflow dashboards, Key Survey has it all. Very rigorous logic and an easy editing interface. The launch feature also makes it easy to track completion and progress.
Simplifying Business Communication
What users mention about Nextiva See all reviews The experience with Nextiva is very polished. They have clearly got a lot of experience in their field and they have fine-tuned things to ensure a great process for their clients. The ROI on this kind of investment is key and we believe that over the long term it will be significant. It’s amazing technology that is a growth driver for any customer focused organization. It’s been great to see them figure out how to integrate the tool and make the most of the new functionality. We are very excited to see how this impacts our results in the coming weeks and months.
All-in-one market research & consumer insight platform
Survey software and questionnaire tool
What users mention about SurveyLab See all reviews Great value for money thanks ease of use and ease of multilanguage setup/translation. This app is easy in use, the interface is user friendly and the support is very kind and helpful. They most i like about Mysurveylab is that they allow you to create a survey very easily and their support team is very responsive.
Conversational survey tool
What users mention about SurveySparrow See all reviews It is nice to experience a survey that feels so much more like a conversation than just answering questions. The interface is clear and easy to navigate and the analytics are top-notch. Surveys are an excellent tool to measure the performance and knowledge of your company's employees, surveysparrow has a friendly and easy to use design. Special shout out to their support team; they are good listeners, knowledgeable and solutions focused.
The pioneer and market leader in Experience Management
Customer and employee experience management platform.
What users mention about SoGoSurvey See all reviews Overall I have found SoGo to be an easy to use and reliable product with a very attractive price. They are by far more responsive than any of the other companies I've used. It was very easy to use. It had a lot of great features in the free version, but I'm interested in upgrading for some of the more advanced features. I absolutely love the customer support, i have never gotten such good and quick help from customer support in other survey platforms.
Multi-channel survey & feedback platform
Mobile-friendly survey management platform
What users mention about SurveyLegend See all reviews I love how SurveyLegend combines ease of use with beautiful aesthetics. This is a survey I actually enjoyed creating and wanted to put in front of my customers. The ability to create surveys with different features is great. I think its more appealing to customers and allows you to create based on those you are trying to reach. M totally thrilled with this software. I would recommend it to anyone, especially marketing students who do market research and want to do a great questionnaire.
Net Promoter Score & customer experience management software
Client satisfaction solution
What users mention about Centercode See all reviews The efficiency of Centercode is fantastic. Once people experienced it, they recognize the efficiency and great tools and options and love to make use of it. First, and foremost, the embedded customer service feature is fantastic. I also appreciate the ability to customize welcome message (HTML capable), and email templates. It is easy to respond back to them with our findings and solutions. Centercode support is extremely friendly and helpful anytime we have questions for them.
Online reputation management
What users mention about BirdEye See all reviews Customer service has been fantastic. I love the fact that we can view our reviews all in one spot and not have to go search and hunt for them on different platforms. Our business had an issue with online reputation/review management. Through years of neglecting in addressing this issue, it just piled up with more and more negative reviews. M happy to report that our experience using BirdEye has been Terrific. We are thrilled at all the feedback we have received after using this software.
Net Promoter Score (NPS) survey platform
Enterprise survey features without the enterprise price tag
Online survey & feedback collection tools
What users mention about BlueX See all reviews This information is helpful because we get to know what needs to be done for students to respond positively and to improve so to get constructive feedback from these evaluations. We were challenged for years with the lack of responses for our end-of-term summative evaluations that resulted in zero actions due to the lack of both quantitative and qualitative data. We are satisfied the with our implementation of Blue Course Evaluation. It has been a good value in addressing all our institutional evaluation needs.
Customer insights & brand research survey management tool
What users mention about Qualtrics CoreXM See all reviews The best part is that the tool is mobile friendly and you can organize your survey efficiently. I liked the customer service too as they are quick to resolve all queries. What I love most about Qualtrics is the suite of tool built into the software to help analysis the results. I also appreciate all the options in crafting the survey. I love that Qualtrics is so intuitive and has so much functionality built in. I also love that they are consistently working to improve it and roll out other useful features.
Online, CAPI & CATI survey software for market researchers
Survey management tool for feedback collection and analysis
Employee engagement, retention & satisfaction solution
People analytics & employee engagement software
What users mention about Peakon See all reviews A professional, exciting company to deal with. They are always looking for new and innovative ideas and we feel like we are with them on the journey. Great flexibility in the question setup, allowing you to tailor to your business or team. Great dashboards help you visualize the results and turn this into actions. Peakon is an amazing employee engagement tool, I love being able to voice my opinion without worrying about confidentiality. It is also super easy to use.
Employee voice & survey platform to gain actionable insights
What users mention about Employee Pulse/Surveys See all reviews The platform is easy to use, offers exceptional features like the ability to acknowledge employees' comments and respond to them while respecting their anonymity. Great service and people. This is our first time doing an engagement survey and not only were they great on the technical/platform side, but they've provided valuable advice and outstanding customer support. The customer service I get from them is awesome, they are always eager to help me use the tool better, introduce new features, and make sure I'm getting the most out of my subscription.
Performance Management & Personalised Learning Platform
What users mention about Leapsome See all reviews We were also particularly impressed by the Leapsome team, and how they responded to our suggestions for the platform. It’s clear that they care about feedback as much as we do. Having thought about how we want to handle the whole topic of feedback within Opinary, we now have a good rhythm and structure with these processes thanks to Leapsome. We ended up very satisfied with the OKRs management and fall in love with the rest of the platform, particularly performance reviews and employee engagement.
360-degree feedback survey solution
AI-powered surveys and agile performance management
What users mention about Winningtemp See all reviews For the employees this tool gives them an opportunity to raise their voice within different areas (anonymously) to influence the way we work. The praise function in the tool has been a success. We can also understand what we are doing good and what we should continue to do. Other benefits is the comment option. Winningtemp contributes to development of our organization, leaderships and emploees. It's user friendly and makes it more easy and fun to participate in employee surveys.
Survey & Feedback Software to Collect Customer Insights
Survey management solution for customer experience
Custom form creation and mobile data collection software
What users mention about Fulcrum See all reviews Generally, we are very pleased with the product and have received good customer support. I am very happy with the ease-of-use of the app, data validation capabilities, the rich data deliverables that I can obtain using Fulcrum, and the streamlining of our field data collection procedures. The most useful aspect is its ease of use and ability to make changes on the fly.
Survey software for creating & distributing questionnaires
Powerful tools and expert guidance to market your business.
What users mention about Constant Contact See all reviews I love the newsletter templates and how simple it is to input my own images and format the perfect newsletters. I also really enjoy the events portion. It's great that we can references back to information, emails, and events from YEARS ago that are saved in the system. It's like our own bookkeeper for keeping track of our work all in once place. For the price, this software is fantastic. There are a few things you can't do without paying more, but overall, they're not needed to still produce great e-mails to send out to customers. What users mention about FastField See all reviews No phone support, email response usually 1-12 hours (which can be very frustrating if issue is misunderstood). Has struggled to resolve critical bugs. The speed and ease of use was key to its success because it had to be 10x better than the previous paper system that people were accustomed to. We had an excellent integration of the solution within our team.
Assessment scoring, survey and feedback tool for coaches
What users mention about Assessment Generator See all reviews Excellent software, especially for type assessments. It provides great ease of use for my clients. What I like the most about Assessment Generator is the "ease of use. I was able to figure out most of it all by myself. One of the titles of the segments can be confusing causing me to waste time and creating frustration when I just want to make a simple change in a specific section in a Type-based assessment.
Product experience analysis platform
Online surveys, quizzes and assessments
What users mention about Survey Anyplace See all reviews I like how easy it is to customize the look and feel. I also like the logic portion of the software which allows great flexibility to set rules that change how the survey is completed. It has a lot of interesting features and a nice look and feel. When I have an issue with a survey I like to use the customer service chatbot which is very effective. I use this for creating fun surveys for my clients and their customers, mainly for customer satisfaction and feedback on how to improve services.
Collect real-time customer feedback using the NPS framework
What users mention about AskNicely See all reviews A big shout out to [SENSITIVE CONTENT HIDDEN] from their support team - just an outstanding asset to your team. What I love about AskNicely is it's simplicity and the focus on NPS. And now the ability to ask permission to use comments made in the NPS question, in our marketing is simply awesome. The think i dislike the most is the inability to manage people the away I find to be most intuitive.
The Smart Way to Collect and Manage Data
What users mention about Formstack Forms See all reviews Sometimes when I duplicated forms, I noticed that the logic would get lost. This was frustrating as I would have to go through the form again to add the missing parts of the logic back. Collecting customer data and keeping it clean and organized, I would say Formstack or something like it is a necessity for the area of the company I work in s I am glad to have it. It is nice to be able to have a centralized form, and to have all the finished applications deposited in the same spot. It is also nice because it allows for both open and close ended questions.
Compensation management solution
Cloud-based customer experience management platform
What users mention about Swell CX See all reviews Ease of use and immediate results. Customer support is very helpful and want you to succeed. Swell has been a great interface to increase our reviews for our new business. The site is easy to use, the campaigns are clear and the invitations are very user friendly for our patients. Swell CX immediately solved my problem of collecting feedback and reviews. No longer a worry or lost opportunity.
Customer experience and feedback solution
AI-powered customer feedback analysis
Customer experience management (CXM) platform
Review marketing and management platform, white-labeled for agencies and SEOs
What users mention about Grade.us See all reviews I love the fact that it is my least expensive piece of software, but it's the one my clients like the best. We stand behind our work, but we can't address a problem that we are not aware of. By identifying displeased clients, we are often able to address their issue and avoid a negative review. Techs are great and knowledgable. SENSITIVE CONTENT HIDDEN] does an outstanding job.
Review management, reputation software, feedback & webchat
What users mention about Podium See all reviews They have no hardship clauses and a no excuse policy. You will get sued for the balance of the contract. It's focused so much on user experience. Both internal users and those leaving reviews are welcomed with an experience that helps drive results. I was very happy with how easy podium was to set up and use. I have gained a lot of reviews that have helped get recognized online.
Cloud-based Help Desk & Customer Support Platform
What users mention about Zendesk See all reviews Overall, my experience has been good. It's a popular platform for a reason as it contains popular features such as reporting and analytics, easy transfers, and visitor history. The variety of add-ons is big. I love how you can categorize all the tickets and have the ability to have chat in the same window as email tickets. I like how the phone is built into the suite, updates to tickets is a nice feature as well. Integration with Stella is good too.
Artificial Intelligence-based knowledge management solution
The only unified customer support solution.
What users mention about Wix Answers See all reviews This product has allowed me to share information with co-workers and customers in an easy way. One great thing I love about this product is that it is absolutly free. I love using this site because the features are amazing. I can create an amazing website in hours without having any issues. I built a very attractive and functional website without any major issues and support has been great.
Self-service support & customer education platform
What users mention about elevio See all reviews For what it sets out to do, elevio does it fairly well. However, as our business needs get more complex we're worried that the functionality of elevio will not be sufficient to keep up. This makes Elev.io a must-have. Their support is very responsive which makes it even more pleasant to work with the tool. The Ease of use for the non technical members in the team, with great powers on the front-end for end-users.
Machine learning labelling engine
Great customer service starts with better help desk software
What users mention about LiveAgent See all reviews Honestly it's a great Zendesk alternative. LiveAgent was not only a perfect fit for managing our support related issues but it's also a great solution for engaging in sales prospecting. I want to highlight the Quality of LiveAgent Support, it is Excellent, very fast in response and they are really concerned to help and provide great service. The customer support team for LiveAgent has been excellent, helping work through our needs and how LiveAgent can meet those. The application has helped us improve our management support items.
Cloud-based call center software for sales and support teams
What users mention about CloudTalk See all reviews Cloudtalk helps us with communication in our company and also with our costumers, we are very happy. Everything is quick and easy, love it. Super simple to set up and is cross platform so it work just about everywhere. Perfect for a growing ecommerce business like ours since there's room in the product features to scale with our needs. The worst experience ever. First of the app for phone doesn't do sms and the desktop version is horrible It takes over 48 hours or more to get a response from anyone.
Mobile optimized cloud call center with multichannel routing
What users mention about Genesys Cloud See all reviews It had great call tracking, out of all the phone systems I have used they have the best admin benefits to QA calls. Genesys is a great company that cares about the opinions of their customers. Prone to outages and glitches, though admittedly some of these could be due to network errors within the company.
Reputation management with reviews, social & SEO tools
What users mention about NiceJob See all reviews Nice job puts it right in front of them with a text, super easy. I love it I recommend it to any friend so have who own their own companies because it has been so great for us. I love the ease of use of the software. It’s extremely simple to use and after they help you set it up it does everything for you. Fabulous customer service and the value of this product is amazing. The time saved in the review process alone more than pays for the product.
In-app feedback platform for collecting NPS data
100% free CRM, collaboration and communication tool suite
What users mention about Bitrix24 See all reviews I am overall not pleased with this CRM but for a small company in it's first few years, it is cheap and good for small projects. Do not use this is you have a prospects list over 1000. Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions. The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen.
Market research tool for gaining competitor pricing insights
Online community platform for customer engagement & research
What users mention about Recollective See all reviews From start to finish the experience with Recollective is always fantastic and the team is great - often going above and beyond to ensure project success. The software is super user friendly and allows for easy customization. There are so many cool features, I feel like I am learning something new the site can do each and every day. The innovation sprint the Recollective team does annually is awesome. They are always taking our recommendations into consideration and always added awesome new features.
Video intelligence for data collection & insight creation
Knowledge sharing & insights platform
What users mention about Bloomfire See all reviews The first thing you see when logging is most recent or popular assets and it doesn't allow you to quickly to go what you're looking for unless you type in search the name of the asset. Another positive thing is that it very easy to embed pages, links, pictures and multimedia. I can quickly compose articles that look nice and are useful. Compared to the software we used before, Bloomfire is smart, easy to use and also really easy to update. Our teams love how smart the search is and like how easy it is to bookmark commonly used links.
Pricing research and optimization solution
Online visibility management and content marketing SaaS platform
What users mention about SEMrush See all reviews There is so much useful data in SEMrush. The Keyword Magic Tool is great and really helps to focus one's efforts on finding the best keywords for their content strategy. I love GA but it can be VERY confusing. SEMrush is a little easier to navigate and understand, and it delivers such amazing information and data that you can really use to improve your web presence. Compared to Ahrefs their link metric is weak which I think puts them in a bad state. Apart from this their overall User interface is a bit confusing but er get to used to it.
Cloud-based market research analysis and data visualization
Engage everyone in your organisation
Customer success platform
What users mention about Gainsight CS See all reviews Salesforce integration is useful, ability to track CTAs helps CSMs stay on top of their accounts. This needs to be improved. There are some strange glitches and lack of user alerts that can be very annoying. I like the function where it alerts me when customers are getting overages and also when they have low usage. I also love the email function.
Review generation & reputation monitoring tool
What users mention about GetMoreReviews See all reviews We are pleased with the ability to invite folks to review and grateful for those who have. We wish we could make it easier for more folks to participate. It's nice, and it boosts our reviews, which are extremely important in today's market of internet browsing to determine who you want to do business with. If someone is unhappy we find out about it so we can address it directly with the customer instead of getting a poor review.
Online review & reputation management for small businesses
What users mention about Broadly See all reviews They showed me how to get more great reviews and how to make the Google Business Page the best. They would call me frequently to see if anything was improving in my business. We also like the reports each time a review is given. We share these at our morning huddles and discuss the content and how it relates to our patient care quality. Broadly’s software is super easy to use and understand. We have had great success managing our reviews - particularly any negative experiences.
Simple customer satisfaction surveys for SMBs
What users mention about Simplesat See all reviews They also have great, one page guides that walked me through setting up notifications in Slack so we can keep our whole company aware of how we're doing, and more important, where we need to improve. We have plans to implement in account management and NPS scoring, so I'm excited to see what more we can do. Amazing tool and a tremendous value. At this point there is not to much for me to pick at for a con. The one thing I would say is the lack of customization for the dashboard for base users is a bummer.
Customer success solution for SaaS businesses
What users mention about Custify See all reviews I would also highly recommend their onboarding support (“concierge onboarding”), which was free of charge to us and a great help, as they pre-configured the platform for us - super time saver. Our product adoption, upsells and cross-sells have increased once we implemented the workflows, and we're starting to see a reduction in churn as well. Great software - highly recommend it. It’s been quite easy to implement and the team was really helpful providing technical support and recommendations. We got a lot of ideas of great use cases we had not thought of.
Cloud-based email signature software for Microsoft Outlook
AI-powered customer engagement platform
Ticketing software for effortless customer support
Net Promoter Score & customer feedback collection
Email marketing & social media marketing software
What users mention about iContact See all reviews Their new GUI is super easy to use, and makes it really easy to create click-worthy communication to your customer/prospect. Their reporting and analysis is AMAZING. The formatting templates are also user friendly and produce great results. I like that you can now edit imported emails to check if they are good. The thing I like the most about iContact is that they make email marketing easy and fun to do. My emails have never looked so good and its all because of them.
Fast efficient data capture.
What users mention about Device Magic See all reviews They benefitted from the ease of use and increased standard of quality of their work. I quickly learned the essentials to get what I needed. Besides all the ease of use, the tech support team is wonderful. The flexiblity DeviceMagic provides in designing forms as well as "exporting" submissions to various other platforms is of great help to our Company.
The #1 Total Well-Being Technology Partner for Providers
Year-round, 360 degree feedback for teams
What users mention about Org Chart Software See all reviews I love the clear, concise way to communicate your company's table of organization. It's helpful when drafting AAPs and is a great tool when consulting for other firms. We love the integration with Google calendar, and ease of accessing information that we want the company to know but don't otherwise have a reliable mechanism to keep organized and updated. If you make a mistake it is all lost and you can start over again. There is no simple undo button.
Employee experience, performance, and engagement management
What users mention about Qualtrics EmployeeXM See all reviews The ease of use for those that aren't quite up to speed technologically was probably most impressive outside of the actual reporting. Great bang for the buck. We get good support and support team is extremely knowledgeable and very helpful and friendly. While I don't work as a researcher, I have used many different survey softwares throughout my career and what I love about Qualtrics is that it's smarter than the rest while still easy to use.
Leading OKRs goal-setting & performance management platform
What users mention about 7Geese See all reviews Adding and reporting on objectives was pretty good. The company wide status updates were wonderful to see and I enjoyed peer recognition. It also reminds the team to check in weekly and update their progress. I also really enjoy the ability to recognize team members for their accomplishments and add badges that reflect company culture. However, one of my favorite things about the software is praising fellow employees for representing our company's specific values. This is a great morale boost and channel for recognition.
Intra-social employee recognition & points-based rewards
Interactive intranet and collaboration hub for business.
What users mention about Jive See all reviews Jive is very friendly to use and it is so easy to use. The customer representatives do a very good job. We were using Truly before and although the call quality was not as consistent, I preferred the interface. Much cleaner and minimal. A lot of the issues with this system may be experienced with most intranet services of its kind, but it's important to keep in mind.
Performance Management and Employee Engagement Software
What users mention about Trakstar See all reviews You have to dismiss it manually every time, it is ridiculous, unnecessary, and very annoying. In addition, the adding of ratings is required yet pointless in how I have it setup. Finally the inability of an individual user to look up their history is annoying. Excellent process automation, customizable reminder emails, ability to clearly define scores, outstanding and fast-responding customer service.
Performance Management Software
What users mention about Performance Culture See all reviews Great for keeping track of employee goals. This is a great tool for accountability and ensuring employees and managers keep in touch with each other regularly. The customer service support has been fantastic, very much one-on-one to help me with getting the platform launched in sections so I'm not overwhelmed and so I'm not overwhelming my staff. There has been a great moral boost in our staff since using PC. There is more transparency and it's awesome to have a system to keep us all aligned and on the same path.
Cloud-based employee reward and recognition platform
What users mention about Qarrot See all reviews This app is great for companies to reward their employees. It allows the employees to have new goals to reach and gives us motivation as workers to be the best we can be. Easy to set up, easy to use, easy for everyone in the team to get involved and very effective at giving team members a route to thank each other. It has been a fun tool to help our team build appreciation for hard work.
A Modern Digital Workplace to keep remote teams connected.
What users mention about OnSemble See all reviews Now, I feel like I have a pretty good handle on things. If I had more time, or had things not been so jumbled when I took it over, I think our portal would look even better than it does now. I love the support we receive from them, especially all of the webinars and trainings. It really helps bridge the gap between where our portal is today and where we want it to be. Minimal training time - OnSemble is very easy for staff to adapt to. The built-in modules are amazing and help with pretty much any need we've had with our Intranet.
Automated feedback collection for development-based programs
What users mention about Blue See all reviews This information is helpful because we get to know what needs to be done for students to respond positively and to improve so to get constructive feedback from these evaluations. We were challenged for years with the lack of responses for our end-of-term summative evaluations that resulted in zero actions due to the lack of both quantitative and qualitative data. We are satisfied the with our implementation of Blue Course Evaluation. It has been a good value in addressing all our institutional evaluation needs.
Feedback based employee performance & engagement software
What users mention about Synergita See all reviews It is loaded with multiple features at very low affordable cost. Employee engagement is the best quality in it. Good UI, but room for improvement, Can have more robust screen with icons. User friendly, flexible to customize, sharing best industrial practice, periodic demo of their product through webinar.
Performance appraisal & culture review for teams
What users mention about Threads Culture See all reviews The folks at Threads are the most helpful, friendly, and knowledgeable people I have ever dealt with. I have always found them to be available to help me with an issue and solve it quickly. Threads Culture is very simple to use and has many great features. Their technical support is outstanding and has helped us evolve our employee management side of our business. Great software, easy-to-use, excellent way to define and promote the values that are truly important to your company.
Intranet platform for SharePoint & Office 365
Employee engagement management solution
AI-enabled collaboration & communication management solution
Cloud-based employee engagement and benefits platform
Team personality, skill & culture testing and mapping
Personalized HR software for SMBs
What users mention about BambooHR See all reviews Super simple, super effective, and customer service is top notch. Has a mobile app that is perfectly integrated and the on-boarding portion is outstanding. Great, the employee/coworker directory is so awesome as you can easily find numbers and emails to get in contact with others in your company. BambooHR is a really useful repository of important information, like our employee handbook, various benefits documents, and links to resources that we might need for health or other services.
Organize. Humanize. Maximize.
What users mention about Ascentis See all reviews Ascentis was our HRIS system several years ago and it was a great way to keep all of our employee data. It was very customizable and the help desk was great. Coupled with the added burden of the 1095-c and the need to manually update various records because Ascentis has software issues, it is disappointing. Splendid performance and options for human capital management. Offers great educational/professional development options.
Employee Performance Appraisal Software
What users mention about Performance Pro See all reviews We love the how intuitive, easy to use, and customizable to fit our needs at any time, amazing support team. The performance pro platform fits all our needs at this time. Managers need a tool to justify these. Performance Pro will help you come up with the workflow to set goals, monitor, and quickly access the progress and results via its powerful reporting tool. All around a great performance management tool. Works well at all levels and offers wide customization opportunities to fit our needs.
Employee recognition & engagement software
What users mention about Applauz Recognition See all reviews Many features and easy to use, our employees love the UI. The support team is amazing they have been very helpful. Overall the experience has been amazing. Great value for the money spent, and the gifts everyone can earn are awesome. We are very pleased and after extensive research with many companies I feel we made the best choice we love it.
Employee Recognition Software (FREE for Unlimited Users)
Cloud-based human capital management solution
Everyone's Favorite All-in-One Social HR Software
What users mention about WebHR See all reviews There were lots of buttons which were available to me, but navigating to them led to a "no access" pages. My first thought as a developer was, that it's a bad design. This is the best HR software I have ever personally used. It's so simple to use, great features, easy to use (for employees) quick to clock in and out, great payroll system and reporting. All the modules are good, Easy to understand, the best part is to Post Status Updates as its allow to merge every person in a good way like a social media.
Internal Communications Tools that Get Employee Attention
Performance Management Software for High Performance Teams
What users mention about Engagedly See all reviews If I do run into an issue or have a question, the support team has been outstanding. You email them and the follow up and resolution is always prompt. It also allows for team members to request and give "Feedback", which can be great for transparency and personal growth. This software is also great for yearly, quarterly, etc. performance reviews. Without being bashed for your honest opinions, you will have the ability to tell your co-workers whatever you want.