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MaritzCX Features
Features Summary
Functionality
3.0
/5
2
Total features
39
5 categories
MaritzCX features
Common features of Employee Engagement software
Screenshots
Contenders comparison
Functionality
3.0
/5
2
Price starts from
No pricing info
Total Features
39
Unique features
Paper-Based
Phone-Based
Complaint Monitoring
Action Management
Functionality
4.5
/5
9.6K
Price starts from
25
/user
Per month
Total Features
54
Features in Common
21
Unique features
API
Real Time Analytics
Social Media Integration
Customizable Questions
Common MaritzCX comparisons
1 reviewer mentioned:
Stavros D.
Telecommunications, 10,001+ employees
Used daily for 2+ years
Review source
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TELUS' overall experience with MaritzCX's offerings has been a success-to-date...we have been able to achieve best-in-class response rates (upwards to 45% for SMS), get better value for our money and centralize the majority of our trackers resulting in resource efficiencies. Their client success team has become an extension of our team and we wouldn't have it any other way - they take care of the hard stuff so we can focus on our customers.
MaritzCX's all-in-one reporting platform - it is extremely easy to use and best of all, it is self-serve! Not only are you able to build customized reporting views in minutes, you can also layer on both Text and Sentiment Analytics to help guide your users and/or insights.
There are a few reporting enhancements we are working with MaritzCX on that we would like to see added. More Response Rate reporting – particularly on multi-model studies. Also, the addition of Coaching notes/confirmation in record level views that would help further our reporting capabilities and user experience.
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