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Maximizer CRM vs Act! Comparison

Overview

Maximizer CRM has the capabilities to provide your company with a proven competitive advantage. Wether you're looking to...

Act! CRM is a comprehensive sales and marketing platform, providing everything you and your team need to successfully run...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$15/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

81

133

43

12

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

5

4

3

2

1

236

183

95

60

67

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

Pros

I appreciate the ability to use Maximizer as a system to keep track of my business pipeline, strengthen my compliance adherence and provide better ongoing customer service.
The outlook integration is an excellent feature, and we can save all our correspondence to the data base. We send a newsletter to all our clients through maximizer which is very easy to do.
I like the ease of use and I like the help buttoms throughout the program for issues you may have with a specific area. I feel it's pretty user friendly.

Pros

They also have a large number of plans available, are affordable, and there are a good number of independent technicians out there that can help you with your data, and design third party add-ons too.
Really excellent technical help if you want it. We use it for monitoring our membership, probably only using a few of its features.
Easy to use and easy to setup, the software is ready direct from installation and the built in reporting and functionality is fantastic.

Cons

Lots of things just randomly disappear which can cause some stress and anxiety. Integrating Maximizer and Outlook together was also an absolute nightmare, so many things went wrong in the process.
It's such a complicated product that I had to pay a ridiculous amount of money to a special company that only works on Maximizer. The customer support is lousy.
After the sale, the glow fades quickly. Any support is costly in either your time, loss of functionality, or the fees and charges needed to solve issues.

Cons

The app, and the online cloud was horrible for the 4-5 years we tried it. We suck with the desktop version and will multiple add-ons, it wasn't bad.
Sometimes switching between databases causes the software to crash. It has been a problem with most versions we have used.
We have been frustrated over the years by the number of crashes and freezes. Occasionally an import will not import correctly and the data in put into the wrong fields.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features54
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Automatic Notifications
  • Calendar Management
  • Campaign Analysis
  • Campaign Management
  • Campaign Segmentation
  • Case Management
  • Click Tracking
  • Client Management
  • Contact Database
  • Contact History
  • Contact Management
  • Conversion Tracking
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Templates
  • Data Filtering
  • Data Visualization
  • Document Management
  • Document Storage
  • Document Templates
  • Drip Marketing
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Filtered Views
  • Forecasting
  • Forms Management
  • Goal Setting / Tracking
  • Knowledge Base Management
  • Lead Assignment
  • Lead Management
  • Lead Scoring
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Projections
  • Quote Management
  • ROI Analytics
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • Sales Forecasting
  • Sales Reporting
  • Search Functionality
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Web Forms
  • Total features14
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Automatic Notifications
  • Calendar Management
  • Campaign Analysis
  • Campaign Management
  • Campaign Segmentation
  • Case Management
  • Click Tracking
  • Client Management
  • Contact Database
  • Contact History
  • Contact Management
  • Conversion Tracking
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Templates
  • Data Filtering
  • Data Visualization
  • Document Management
  • Document Storage
  • Document Templates
  • Drip Marketing
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Filtered Views
  • Forecasting
  • Forms Management
  • Goal Setting / Tracking
  • Knowledge Base Management
  • Lead Assignment
  • Lead Management
  • Lead Scoring
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Projections
  • Quote Management
  • ROI Analytics
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • Sales Forecasting
  • Sales Reporting
  • Search Functionality
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Web Forms

Integrations

  • Total integrations20
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations42
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Maximizer CRM

A good piece of CRM Software

Reviewed 3 years ago

Overall experience is quite positive from an administrator end, from a user perspective I have & have helped people who have had problems navigating and using Maximzier to its fullest potential when they are brand new to the platform.

Pros

Maximizer in comparison to some of it's competitors runs a very light & simplistic method of storing data. This is mainly in respect to have to act as the admin for the data, but Maximizer exports and imports quite nicely from most data subsets which makes maintaining data on a day to day that much easier.

Cons

The site is very dated (especially before the reskin of 2017), and this causes user intuitiveness of finding things were one expects them to be quite difficult. At this point it is a difficult process to properly bring the website into the 21st century, since a massive overhaul would leave many existing users lost.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Maximizer CRM

we tried but need to change

Reviewed 4 years ago

maximizer CRM is trying to be like ACT but it is not user friendly and they dont have any standard setup almost everything has to be setup and then when you are set up you have to poke around to find what your looking for i have 15 lic and i dont have 4 people that use it because it is so hard to figure out.

Pros

if you can set it up correctly it has a ok layout and good for a phone book

Cons

way to hard not user friendly and very hard to find the important things your looking for every day working with it

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Maximizer CRM

Maximizer and the cloud

Reviewed 3 years ago

As a small magazine publisher I've used Maximizer to manage ad sales, subscriptions and distribution as well as basic contact management. I expect that Maximizer is even more powerful with a larger organization.

Pros

As a former ACT user, I was originally attracted to Maximizer because of it's link at the time to Quickbooks. I stuck with it when that linkage was dropped because it offered so many other features and flexibility than what I had experienced previously. When we moved from Desktop to a Server for remote connections may patience, time and financial resources were stretched to the limit. I was initially dubious about the cloud solution, particularly concerned about reliability. However that has not been an issue. Maximizer has overdelivered. Calls for technical help have been rare.

Cons

My learning curve was a challenge (several years ago) in part because the program was so powerful. I think a wider range of tutorials and customized templates have probably improved the startup experience. A major nuisance item is the need to use Internet Explorer in order to take advantage of the link with Word templates.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Maximizer CRM

not much guidance

Reviewed 3 years ago

not great, lots of money upfront, terrible initial integration with moving minimal data over from outlook and our HO dataphile, not customized support

Pros

my tech guy (that i had to pay) had more success than i did with them.

Cons

I am a busy professional (CPA, CA) in the business for almost 25 years and used Janna and Act in the past and found Maximizer not well suited for me to get up and running. It was not easy to train and to have the conversion do what you want, eg. mass emails, electronic birthday cards, easy team access to pdf attachments, we had to do too much customization given we bought the financial advisor version

Maximizer CRM vs. Act!

See how Maximizer CRM and Act! stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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