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Medallia Experience Cloud
The pioneer and market leader in Experience Management
(7)
Q. What languages does Medallia Experience Cloud support?
Medallia Experience Cloud supports the following languages:
English
Q. Does Medallia Experience Cloud support mobile devices?
Medallia Experience Cloud supports the following devices:
Android, iPad, iPhone
Q. Does Medallia Experience Cloud offer an API?
Yes, Medallia Experience Cloud has an API available for use.
Q. What other apps does Medallia Experience Cloud integrate with?
Medallia Experience Cloud integrates with the following applications:
Contentsquare, Workplace from Meta, Jira, FullStory, Lockdown & Crisis Communication Platform, Salesforce Sales Cloud, Slack, Medallia Digital Experience Analytics, Tableau, ServiceNow, Quantum Metric, Twilio, Marketo Engage, Google Maps, Zendesk Suite
Q. What level of support does Medallia Experience Cloud offer?
Medallia Experience Cloud offers the following support options:
Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum
Medallia Experience Cloud, an award-winning SaaS platform, leads the market in helping organizations understand, manage and improve the experiences of their customers, employees, and citizens. Medallia is equipped with the most comprehensive capabilities for capturing feedback and experience signals wherever customers are interacting, including: email, social, digital web and in-app, conversational messaging and connected devices. And, when combined with operational and transactional data fed into Medallia, organizations can understand every touchpoint along every customer journey. Medallia Athena brings AI and Machine Learning to the platform, detecting patterns, uncovering issues and new business opportunities, and predicting behavior, all to focus attention for smarter business decisions. Medallia delivers these insights in real-time, across the organization, so that the voice of the customer can be embedded in daily decisions made by everyone, from the frontline to the C-suite. Using Medallia Experience Cloud, organizations can make demonstrable improvements to the customer experience and employee experience, reducing churn, turning detractors into promoters and buyers, and creating in-the-moment cross-sell and up-sell opportunities. All of which help companies deliver clear and potent returns on investment.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
29
Per month
Flat Rate
Functionality
4.4
/5
31
Total features
60
9 categories
Functionality contenders
Overall Rating
4.5
/5
31
Positive reviews
16
14
1
0
0
Overall rating contenders