Medallia The pioneer and market leader in Experience Management ( 4.43/ 5 23 reviews) 8,917 Alternatives to Medallia
Explore a recommended list of Medallia alternatives for your business in 2020. Compare alternatives to Medallia side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Customer success platform
What users mention about Gainsight CS See all reviews Salesforce integration is useful, ability to track CTAs helps CSMs stay on top of their accounts. This needs to be improved. There are some strange glitches and lack of user alerts that can be very annoying. I like the function where it alerts me when customers are getting overages and also when they have low usage. I also love the email function.
Customer insights & brand research survey management tool
What users mention about Qualtrics CoreXM See all reviews The best part is that the tool is mobile friendly and you can organize your survey efficiently. I liked the customer service too as they are quick to resolve all queries. What I love most about Qualtrics is the suite of tool built into the software to help analysis the results. I also appreciate all the options in crafting the survey. I love that Qualtrics is so intuitive and has so much functionality built in. I also love that they are consistently working to improve it and roll out other useful features.
Customer Experience Management
Customer Reviews Solution
Digital customer experience management software
Web, Social & Contact Center
Customer experience and engagement
Survey software and questionnaire tool
What users mention about SurveyLab See all reviews Great value for money thanks ease of use and ease of multilanguage setup/translation. This app is easy in use, the interface is user friendly and the support is very kind and helpful. They most i like about Mysurveylab is that they allow you to create a survey very easily and their support team is very responsive.
In-app feedback platform for collecting NPS data
Customer and employee experience management platform.
What users mention about SoGoSurvey See all reviews Overall I have found SoGo to be an easy to use and reliable product with a very attractive price. They are by far more responsive than any of the other companies I've used. It was very easy to use. It had a lot of great features in the free version, but I'm interested in upgrading for some of the more advanced features. I absolutely love the customer support, i have never gotten such good and quick help from customer support in other survey platforms.
Client satisfaction solution
What users mention about Centercode See all reviews The efficiency of Centercode is fantastic. Once people experienced it, they recognize the efficiency and great tools and options and love to make use of it. First, and foremost, the embedded customer service feature is fantastic. I also appreciate the ability to customize welcome message (HTML capable), and email templates. It is easy to respond back to them with our findings and solutions. Centercode support is extremely friendly and helpful anytime we have questions for them.
Performance Management & Personalised Learning Platform
What users mention about Leapsome See all reviews We were also particularly impressed by the Leapsome team, and how they responded to our suggestions for the platform. It’s clear that they care about feedback as much as we do. Having thought about how we want to handle the whole topic of feedback within Opinary, we now have a good rhythm and structure with these processes thanks to Leapsome. We ended up very satisfied with the OKRs management and fall in love with the rest of the platform, particularly performance reviews and employee engagement.
Simplifying Business Communication
What users mention about Nextiva See all reviews The experience with Nextiva is very polished. They have clearly got a lot of experience in their field and they have fine-tuned things to ensure a great process for their clients. The ROI on this kind of investment is key and we believe that over the long term it will be significant. It’s amazing technology that is a growth driver for any customer focused organization. It’s been great to see them figure out how to integrate the tool and make the most of the new functionality. We are very excited to see how this impacts our results in the coming weeks and months.
Reputation management with reviews, social & SEO tools
What users mention about NiceJob See all reviews Nice job puts it right in front of them with a text, super easy. I love it I recommend it to any friend so have who own their own companies because it has been so great for us. I love the ease of use of the software. It’s extremely simple to use and after they help you set it up it does everything for you. Fabulous customer service and the value of this product is amazing. The time saved in the review process alone more than pays for the product.
360-degree feedback survey solution
Survey & Feedback Software to Collect Customer Insights
Qualitative analytics for websites and mobile apps
What users mention about Smartlook See all reviews One if the great thing i like about samrtlook is it helps you in monitoring what your visitor is doing on your website in very simple way that helps you in corecting your mistakes on your website too. Is Very Easy to use and easy to understand the functionalytis. We can see everything that the clients are seeing on our sites and this is very helpful to improve the layout, the products and sales. I like how you can customize the speed of viewing and skip inactivity. Heat maps are awesome, and being able to filter down to specific actions is great.
User research repository platform for UX teams
The only unified customer support solution.
What users mention about Wix Answers See all reviews This product has allowed me to share information with co-workers and customers in an easy way. One great thing I love about this product is that it is absolutly free. I love using this site because the features are amazing. I can create an amazing website in hours without having any issues. I built a very attractive and functional website without any major issues and support has been great.
Cloud-based Help Desk & Customer Support Platform
What users mention about Zendesk See all reviews Overall, my experience has been good. It's a popular platform for a reason as it contains popular features such as reporting and analytics, easy transfers, and visitor history. The variety of add-ons is big. I love how you can categorize all the tickets and have the ability to have chat in the same window as email tickets. I like how the phone is built into the suite, updates to tickets is a nice feature as well. Integration with Stella is good too.
Great customer service starts with better help desk software
What users mention about LiveAgent See all reviews Honestly it's a great Zendesk alternative. LiveAgent was not only a perfect fit for managing our support related issues but it's also a great solution for engaging in sales prospecting. I want to highlight the Quality of LiveAgent Support, it is Excellent, very fast in response and they are really concerned to help and provide great service. The customer support team for LiveAgent has been excellent, helping work through our needs and how LiveAgent can meet those. The application has helped us improve our management support items.
Product experience analysis platform
Customer marketing platform
What users mention about Annex Cloud See all reviews Our customers love our reviews and rewards programs that fit seamlessly into our web shopping experience. My experience working with Annex Cloud has been fantastic. The level of support I received was excellent, and they were always willing to work with us to accomplish our requests. Flexibility to adapt their platform to our specific loyalty program requirements. Easy to work with and responsive.
100% free CRM, collaboration and communication tool suite
What users mention about Bitrix24 See all reviews I am overall not pleased with this CRM but for a small company in it's first few years, it is cheap and good for small projects. Do not use this is you have a prospects list over 1000. Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions. The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen.
Net Promoter Score & customer feedback collection
Mobile-friendly survey management platform
What users mention about SurveyLegend See all reviews I love how SurveyLegend combines ease of use with beautiful aesthetics. This is a survey I actually enjoyed creating and wanted to put in front of my customers. The ability to create surveys with different features is great. I think its more appealing to customers and allows you to create based on those you are trying to reach. M totally thrilled with this software. I would recommend it to anyone, especially marketing students who do market research and want to do a great questionnaire.
Enterprise survey features without the enterprise price tag
Review management, reputation software, feedback & webchat
What users mention about Podium See all reviews They have no hardship clauses and a no excuse policy. You will get sued for the balance of the contract. It's focused so much on user experience. Both internal users and those leaving reviews are welcomed with an experience that helps drive results. I was very happy with how easy podium was to set up and use. I have gained a lot of reviews that have helped get recognized online.
Employee engagement, retention & satisfaction solution
People analytics & employee engagement software
What users mention about Peakon See all reviews A professional, exciting company to deal with. They are always looking for new and innovative ideas and we feel like we are with them on the journey. Great flexibility in the question setup, allowing you to tailor to your business or team. Great dashboards help you visualize the results and turn this into actions. Peakon is an amazing employee engagement tool, I love being able to voice my opinion without worrying about confidentiality. It is also super easy to use.
Employee voice & survey platform to gain actionable insights
What users mention about Employee Pulse/Surveys See all reviews The platform is easy to use, offers exceptional features like the ability to acknowledge employees' comments and respond to them while respecting their anonymity. Great service and people. This is our first time doing an engagement survey and not only were they great on the technical/platform side, but they've provided valuable advice and outstanding customer support. The customer service I get from them is awesome, they are always eager to help me use the tool better, introduce new features, and make sure I'm getting the most out of my subscription.
Employee engagement and recognition platform for enterprises
What users mention about Reward Gateway See all reviews Flexible, easy to use with a great app. Our colleagues engage with this software more than any other Benefit offering we have. The site is engaging, easy to use and of good quality. The software is easy to navigate and personalize when needed. It doesn't take much effort to shape and build. Great service from my success manager, she is worth every penny and a bit more.
Survey management solution for customer experience
Product usage & behavior data capture
What users mention about Pendo See all reviews As a Customer Success manager I love using software like Pendo that allows me to get quick insights into product adoption and usage. Its easy to use and can be configured to our product. The product is extremely user-friendly once you get the chance to dive into it, with plenty of helpful articles to help you get the most out of the product. We have actually tried to model some of our onboarding behaviors after Pendo's onboarding process, it was that good. I have always had great experiences with asking questions of the support staff.
Most advanced analytics & engagement platform
What users mention about Mixpanel See all reviews When working Mixpanel is fantastic. It can help companies see their acquisition, activation, retention, revenue and referral. There are many features that are really cool and useful in this software. I really liked the functionality of these features. Expensive and sometimes reports can have data missing. Could be user error though.
Say Goodbye To Old Marketing Analytics!
Feedback analysis for customer experience
Ticketing software for effortless customer support
Real-time business intelligence and website optimization
Customer Service & Field Service Management Solutions
What users mention about Salesforce Service Cloud See all reviews Benefits are great had video chatting and a small rectangle to show the calls coming in and out. Sometimes worked sucked and hope salesforce to crash so i wouldnt have to work lol. I love that it's customizable for the specific needs of our organization and the definitions we have. There are also amazing integrations built in. It’s super easy to use and understand. Yo i love the Chatter feature because you can reach out to and keep anyone in the loop with any issues or important matters.
Online helpdesk system and customer service software
What users mention about Freshdesk See all reviews We didnt have any negative experience with the software on web platform but mobile app notifications are terrible and it doesn't get delivered instantly. Also the support was excellent, I needed some assistance and I worked with the same person through the whole process, which was great. She followed up with me until my problem was resolved. My overall experience has been outstanding. Freshdesk provides quick, efficient,solutions so I can keep my customers happy which in turn keeps me happy.
Idea & innovation management solution for SMEs
Business marketing software for small businesses
What users mention about Revetize See all reviews The customer service is outstanding and I always feel like they truly value us as a client. We have also seen many great results getting more and more reviews because of Revetize. Great software for keeping in contact with your customers. The team over at Reva Ty’s is very responsive and helps with everything from small questions to uploading your customer list for you. A company is only as great as its people. From initial contact, there has been continuous communication through setup, follow-up, and follow-through with promises.
Review generation & reputation monitoring tool
What users mention about GetMoreReviews See all reviews We are pleased with the ability to invite folks to review and grateful for those who have. We wish we could make it easier for more folks to participate. It's nice, and it boosts our reviews, which are extremely important in today's market of internet browsing to determine who you want to do business with. If someone is unhappy we find out about it so we can address it directly with the customer instead of getting a poor review.
Online review & reputation management for small businesses
What users mention about Broadly See all reviews They showed me how to get more great reviews and how to make the Google Business Page the best. They would call me frequently to see if anything was improving in my business. We also like the reports each time a review is given. We share these at our morning huddles and discuss the content and how it relates to our patient care quality. Broadly’s software is super easy to use and understand. We have had great success managing our reviews - particularly any negative experiences.
Year-round, 360 degree feedback for teams
Goal & performance management software
What users mention about PerformYard Talent See all reviews We have also enjoyed fantastic customer support. Online materials are generally solid, and staff is readily available when we bump into something we can't figure out on our own. It's so important to help someone learn, grow, and give them the opportunity to succeed; and PerformYard got us about 20 steps closer to the continuing initiative. Easy to use and it encourages the employee to want to log in and update daily/weekly accomplishments. The software is also cost effective and there's a budget for all sizes of companies.
Performance Management and Employee Engagement Software
What users mention about Trakstar See all reviews You have to dismiss it manually every time, it is ridiculous, unnecessary, and very annoying. In addition, the adding of ratings is required yet pointless in how I have it setup. Finally the inability of an individual user to look up their history is annoying. Excellent process automation, customizable reminder emails, ability to clearly define scores, outstanding and fast-responding customer service.
People success and engagement platform for global companies
Performance Management Software for High Performance Teams
What users mention about Engagedly See all reviews If I do run into an issue or have a question, the support team has been outstanding. You email them and the follow up and resolution is always prompt. It also allows for team members to request and give "Feedback", which can be great for transparency and personal growth. This software is also great for yearly, quarterly, etc. performance reviews. Without being bashed for your honest opinions, you will have the ability to tell your co-workers whatever you want.
Automated feedback collection for development-based programs
What users mention about Blue See all reviews This information is helpful because we get to know what needs to be done for students to respond positively and to improve so to get constructive feedback from these evaluations. We were challenged for years with the lack of responses for our end-of-term summative evaluations that resulted in zero actions due to the lack of both quantitative and qualitative data. We are satisfied the with our implementation of Blue Course Evaluation. It has been a good value in addressing all our institutional evaluation needs.
Leading OKRs goal-setting & performance management platform
What users mention about 7Geese See all reviews Adding and reporting on objectives was pretty good. The company wide status updates were wonderful to see and I enjoyed peer recognition. It also reminds the team to check in weekly and update their progress. I also really enjoy the ability to recognize team members for their accomplishments and add badges that reflect company culture. However, one of my favorite things about the software is praising fellow employees for representing our company's specific values. This is a great morale boost and channel for recognition.
The People Enablement Platform
What users mention about Impraise See all reviews Easy to use, the interface is very nice and logical. Nice design and functionality at its best. I love that I have an overview of all my reports. But also the possibility to send and receive praises. This makes the tool easy to use and quickly accepted within the team. The options to set up different kind of reviews and the goal setting functionalities are very nice to use.
Online survey & feedback collection tools
What users mention about BlueX See all reviews This information is helpful because we get to know what needs to be done for students to respond positively and to improve so to get constructive feedback from these evaluations. We were challenged for years with the lack of responses for our end-of-term summative evaluations that resulted in zero actions due to the lack of both quantitative and qualitative data. We are satisfied the with our implementation of Blue Course Evaluation. It has been a good value in addressing all our institutional evaluation needs.
Online, CAPI & CATI survey software for market researchers
Assessment scoring, survey and feedback tool for coaches
What users mention about Assessment Generator See all reviews Excellent software, especially for type assessments. It provides great ease of use for my clients. What I like the most about Assessment Generator is the "ease of use. I was able to figure out most of it all by myself. One of the titles of the segments can be confusing causing me to waste time and creating frustration when I just want to make a simple change in a specific section in a Type-based assessment.
Survey software for creating & distributing questionnaires
Online surveys, quizzes and assessments
What users mention about Survey Anyplace See all reviews I like how easy it is to customize the look and feel. I also like the logic portion of the software which allows great flexibility to set rules that change how the survey is completed. It has a lot of interesting features and a nice look and feel. When I have an issue with a survey I like to use the customer service chatbot which is very effective. I use this for creating fun surveys for my clients and their customers, mainly for customer satisfaction and feedback on how to improve services.
Real-time insights for quick-turn, automated research
What users mention about QuickSurveys See all reviews You can then quickly see what options are most popular and why they are most popular, leading to the best final decision. QuickSurveys was super easy to use and delivered results in a timely manor, which is very important in a fast moving industry like PR. Sometimes the pay was low for some surveys. Or no pay at all and sometimes no surveys.
Custom form creation and mobile data collection software
What users mention about Fulcrum See all reviews I am very happy with the ease-of-use of the app, data validation capabilities, the rich data deliverables that I can obtain using Fulcrum, and the streamlining of our field data collection procedures. The setup up was easy but most impressive was the help I received from tech support. Quick to respond and precise. I am able to implement new functionality and fields as soon as I have the “a ha” moment. Sharing is great and immediate syncing.
Collect real-time customer feedback using the NPS framework
What users mention about AskNicely See all reviews A big shout out to [SENSITIVE CONTENT HIDDEN] from their support team - just an outstanding asset to your team. What I love about AskNicely is it's simplicity and the focus on NPS. And now the ability to ask permission to use comments made in the NPS question, in our marketing is simply awesome. The think i dislike the most is the inability to manage people the away I find to be most intuitive.
Powerful tools and expert guidance to market your business.
What users mention about Constant Contact See all reviews I love the newsletter templates and how simple it is to input my own images and format the perfect newsletters. I also really enjoy the events portion. It's great that we can references back to information, emails, and events from YEARS ago that are saved in the system. It's like our own bookkeeper for keeping track of our work all in once place. For the price, this software is fantastic. There are a few things you can't do without paying more, but overall, they're not needed to still produce great e-mails to send out to customers.
Customer Loyalty & Marketing Platform
What users mention about TapMango See all reviews We use TapMango as our loyalty program because out current CRM does not have one with a lot of features. Our clients found it pretty easy to use, which is great. TapMango has helped us maintain our loyalty program with different types of promotions. We really enjoy the easy to use interface and great customer service. The new development Tapmango has implemented over the last 6-8 months has been amazing. M super happy with all the features like review boost and ordering via app.
Customer loyalty, engagement & marketing platform
What users mention about Kangaroo See all reviews We have used other loyalty programs and for a similar cost we were able to transfer to Kangaroo successfully and our customers love it. This is huge to customers and has encouraged many people to join it. I like that it is based on phone number as well because I think that is easier for people to remember than an email. I like the support the company gives to the users. They are always willing to improve the rewards system and also willing to listen to make changes that I find not useful/difficult/confusing.
Engagement solution for members, customers, and employees
Providing Loyalty and Marketing for 15,000 Local Businesses
What users mention about FiveStars See all reviews This program is super easy to use. I love being able to keep track of my customers purchases, and reward them for their loyalty. What I like most about Fivestars is the ease to which I can get loyalty bonuses and connect to different stores that I may not have known about previously. My overall experience with Fivestars has been amazing. I love that products give me the opportunity to save money at places that I frequent often.
Mobile optimized cloud call center with multichannel routing
What users mention about Genesys Cloud See all reviews It had great call tracking, out of all the phone systems I have used they have the best admin benefits to QA calls. Genesys is a great company that cares about the opinions of their customers. Prone to outages and glitches, though admittedly some of these could be due to network errors within the company.
Artificial Intelligence-based knowledge management solution
Cloud-based call center software for sales and support teams
What users mention about CloudTalk See all reviews Cloudtalk helps us with communication in our company and also with our costumers, we are very happy. Everything is quick and easy, love it. Super simple to set up and is cross platform so it work just about everywhere. Perfect for a growing ecommerce business like ours since there's room in the product features to scale with our needs. The worst experience ever. First of the app for phone doesn't do sms and the desktop version is horrible It takes over 48 hours or more to get a response from anyone.
QA Software for scoring (Calls/email/chat/social)
What users mention about Scorebuddy See all reviews It offers ability to have various quality set up for different teams, provides transparent information to quality team as well as to customer care specialists. Thank you for creating Scorebuddy and thank you for letting me and my team achieve operational excellence on a day-to-day basis. Its been pretty good, the best QA buddy system that we've had yet.
The Experts In Web Data Scraping & Automation
What users mention about Mozenda See all reviews Mozenda works like a charm and a pleasure to use. It doesn't have the steep learning curve of other web scrapers. Ease of use and the ability to have the help desk resolve all issues- quickly. Through using their software, we were able to collect the data we need to reach top decision makers in record time. Thank you so much Mozenda for your help.
Get your team writing as one.
Qualitative analysis solution for research projects
What users mention about Phocas See all reviews I can show someone the basics in 5 to 10 minutes and they are off and running creating favorites and dashboards. The software is updated every month and their support and documentation is outstanding. The ease to use and train employees on this BI tool makes it best in the market. The power of building your own databases, customizing reports and the level of customer service is outstanding. The PUG Forum is also a good feature for me, if there is something that you don't know how to do then you'll find the info there or someone can point you in the right direction.
User experience & data analysis for product & design teams
What users mention about Dovetail See all reviews My experience has been great due to the simplicity of use and the ease of tagging and clustering. I enjoyed the specificity of it, it does that in a very efficient way. Improved team collaboration by allowing effective communication between the HR team. Reduces time on the communication which will be used to better help the company. I like the search feature most, it is great to have the ability to search in different folders at the same time across different projects. The design is simple, very intuitive and feels solid.
Business intelligence & analytics
What users mention about Tableau See all reviews I have been using different visualization tool but tableau is very easy tool to use. Some of the good feature I liked most are the switching or swapping functionalities of the views is awesome. Feature rich, intuitive, good pricing and it makes for some beautiful dashboards. You can literally be up in minutes with this software with a little elbow grease. There is an active Tableau community online, and it's easy to get your questions answered when you need help. The company's own support services are generally pretty good, too. What users mention about Looker See all reviews I love how power Looker is and their customer service is above and beyond. They've been super helpful with everything. A good and steady data model creation is possible with looker. Other than that I loved that feature of dashboard customisation according to our needs and it's interference is also awesome. I think it should look for syntax errors at an earlier stage. Customizing the column names is done the wrong way - you can't edit the current name, you need to retype it (why? such a silly feature).
Multichannel marketing attribution for B2B & B2C
What users mention about LeadsRx See all reviews With LeadsRx, we are able to accurately see and adjust what's working and what's not working, shifting more to what is working and cutting out what is not working. Great visibility into how people convert, which channels work and how. Info on how a channel assists conversions is amazing. I liked the easy-to-read presentation of the wealth of data in a unified dashboard.
The Sales Execution Platform for Enterprise B2B Sales Teams
Citizen request management solution for local & county gov
Investigative case management software
Customer complaint management and quality assurance software
Enterprise Quality Management
What users mention about MasterControl See all reviews The capability to drive the processes of the corporation around our quality system was the best of the overral experiencie with the system. It does what it promises. Its impressive like how easy it is to use the system and how the quality documents can be kept in a central system instead of the multiple systems we had been using before. Best thing is E-forms-you can build any form that you use manually as electronic form with tracking. Best Validation support with TOQ and TPQ.
A complete IT service management (ITSM) tool for business
What users mention about Freshservice See all reviews I feel bad even complaining about it because it's so simple to use but I feel as if the interface could use an update. I placed 2 trouble tickets and I had my account suspended because I apparently was harassing them. For a company or for freshers who are not familiar with ITIL process its a good way to address that. For the Price its one of the best products out there.
Simple service desk built on Jira
What users mention about Jira Service Desk See all reviews When there are large about of mini-tasks some of them can get lost. Unable to merge issues to another project. It has an awesome and simple workflow and helps with keeping things organized and tracked. Everyone in the company picked it up pretty easily and my team of IT supports are enjoying it as well. The Jira Service Desk has been a great tool within our company. I find the ability to customize your request with some required and some option fields really helpful.
Your adaptable & easy to use quality management solution
What users mention about QT9 Quality Management See all reviews If you are looking for an easy to use, effective, and relatively inexpensive solution to your ISO management QT9 is the solution for you. Its a friendly software for quality system control because it's easy to use and has a complete management and the necessary areas. This product completely guides your Quality Management Team in the creation, management and utilization of your QMS. The QT9 support is personal, thorough and effective.
End-to-end product management for agile teams
What users mention about craft See all reviews Overall it has been great, wonderful find to have up to date information. Still much better than Jira. There could be more advances solutions like AgileFant. User friendly and user interface is good and dynamic.
Visual roadmap software for product management
What users mention about Roadmunk See all reviews Inbuilt notification and activity logs makes it easy to have traceability. Passionate team who is dedicated to making their product better for the customers. Finally I really like the presentation of the roadmap, it looks professional and sharp. The ability to republish and send clients and stakeholders a link, is very useful. The date picker functionality is also frustrating. You have to pick from a calendar and date ranges can be a pain to add.
Project Management & Time Tracking For Teams Of Any Size.
What users mention about ProWorkflow See all reviews A solid software for small ad or creative agencies that need to track projects. Easy to learn and has some good capabilities for tracking time against budget. Task Templates are a lifesaver. It is simple enough not to take up all your time but powerful enough to ensure all your information is stored and easily accessable. Offers a lot of useful and powerful functionality for managing projects including file sharing, notifications and time sheets. Love the built in messaging tool, really useful.
Project & Issue Tracking Software - See why we're #1!
What users mention about JIRA See all reviews I like the ease of viewing all the issues on one dashboard that eased delegating tasks to lower management and proved to be a wonderful tool for project management. I love the workflow templates if offers out of the box. Jira also supports Kanban boards and has an awesome mobile app which can keep you up to date anywhere. For a non developer user there is too many things and options you get lost in the middle of it. So much complexity in terms of customization that me, personally end up being a little bit lost.
Manage your projects from start to finish with Wrike
What users mention about Wrike See all reviews The Gantt chart is amazing and very handy as a project management tool and good for scheduling. It has a Customized automated workflows, and also can be integrated with so many popular Apps. Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice. I supposedly had access to a CSM, but they never called. We want to stress that we love and recommend Wrike mostly for its ability to combine what we see as available features from other applications under one umbrella.
Project management and collaboration tools
What users mention about Easy Projects See all reviews It greatly improves our ability to see the health of every project on the floor from any office. EP's commitment to helping and listening to their customers has also been a great asset. We were satisfied and up untill now are happy to have such an easy in-use and simple tool. Special thanks to a Support Team that is promptly reacting to any of our requests. Easy Projects is so incredibly easy to use and the company really loves feedback on how to improve. That is something I can appreciate as my company strives for continuous improvement.
Project and work management for teams of all sizes.
What users mention about Asana See all reviews Using the free version currently and the free version is good enough for my management. I like the user interface, its very colourful and very easy to understand and navigate even for non-IT user. I did not use Asana to it's potential due to lack of branding and it not being top of mind as compared to some of its competitors. The tool is dull and makes a project look boring. It is a super customizable platform to assign tasks and track them so that all team members have a good workload. The online support is also very helpful.
Visual collaboration tool for shared project perspectives
What users mention about Trello See all reviews Total frustration and annoyance. The boards didn’t make sense, it was hard to work with a group and it took a total project golden retriever (me) and turned me into an inspiration-drained napper. It was a godsend to be able to see tasks that were in progress, had stalled or were waiting on my input etc. It's fantastic for collating information and for keeping dibs on my team and my own duties. Wonderful free tool for small teams with multi-functional roles. Helpful for me in a lot of the jobs I’ve been to, simply because it’s very straightforward. What users mention about ActiveCollab See all reviews I really like the ability to track time, tasks and progress all in one tool. And the speed in which I can spin up a new project is pretty great. It is a valuable software, which really helps its users on a daily basis and is very flexible in its operation. We greatly appreciate his progress and are reassured about his future. Second, ActiveCollab had awesome customer service when I had any issues or questions. This was a big plus because I then knew I was in good hands.
Create, organize, and discuss work with your team
What users mention about Atlassian Confluence See all reviews I absolutely love Confluence. I am a pack rat when it comes to process and project documentation, and Confluence is my perfect companion for sharing that info in an easy and beautifully formatted way. Its integration with JIRA is one of the best benefits that we've enjoyed. You can highlight the text of the task in the minutes or in the project description and add it as a JIRA task. This is a good platform for documenting stuff and using it company wide. You can arrange pages in a fine manner which is good because everything stays at place then and does not become cumbersome.
Award-Winning Project Management Software
What users mention about ProjectManager.com See all reviews We missed the deadline for canceling the product and were charged the full monthly rate, with only a few days past deadline. When contacted the provider wouldn't even consider cancelling the charge. The interface is very user friendly and clean. It contains the right amount of information needed to ensure successful project management. I really love this software, it helps a lot in terms of reporting and updating of my tasks. Easy to use and very effective in planning.
The next generation of professional services automation.
What users mention about HarmonyPSA See all reviews The combination of Salesforce and ServiceMax was such a bad fit for us. Many of our processes had to be done outside of the system and we were losing valuable information. Harmony is a fully featured, and incredibly well supported PSA software. Our platform team had spent countless hours investigating the best possible solution for our unique requirements. I must have spent countless days looking for the "right" PSA tool and I just kept coming back to Harmony, I love it. Happy to share my experience with anybody thinking about a new PSA.
Project Management Made Easy
What users mention about monday.com See all reviews The managers are able to have a high-level view of how progress is going, while the team can see the daily details of each and every task. The layout is fun, colorful, and most importantly clean. The feature that I liked the most and is the most impactful is the ability to integrate with other software applications to bring in data to Monday.com. It creates a seamless integration. Monday.com is a great tool in my experience for smaller teams who need a robust solution to help with project alignment and goal setting.
Collaboration and task management tool
What users mention about MeisterTask See all reviews It is very easy to use, it is wonderful that I can share this with my collegues and we can all see what each other is working on and for how long. I had problems with having a overview about the tasks in my team. Now we can shortly assign the tasks and nothing gets lost in the chain. I like how is designed and i like the user friendly interface. I recommend this app for everyday use and i like how the pro user features are easy to found and use.