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Member365 vs Alumni Channel Comparison

Overview

All-in-one platform built for member-based organizations to help increase membership, automate daily data-driven tasks, and...

Alumni Channel is an online member database, and community platform, for alumni, schools and other membership-based organizations.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$149.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$649.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(21)

5

4

3

2

1

7

12

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

(55)

5

4

3

2

1

32

18

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The entire experience from on boarding to now day to day use of Member365 has been seamless. The customer support is outstanding and I continue to be surprised by the breadth of functionality.
So excited they now have a chat function. We run our Member365 only with volunteers, and not all of them are that tech savvy, so it's great to have the extra help when you need it.
It has been a pleasure from day 1, and I highly recommend Member365 by Pixelera as your software solution.

Pros

When we were first setting up the site, Chris was extremely responsive to our wishes and took great care to adapt the site to meet our needs. He continues to be very responsive to queries or concerns.
There is perhaps no greater challenge in a fast-growing organization, than finding great organizations capable of ensuring success. We encountered just such a challenge at Webb Institute.
They are a consummate team-player; positive, upbeat and fun, focused and capable, innovative with ideas and always open to improving the status-quo.

Cons

After struggling with other softwares, this was refreshing and so simple for a non-techy person.
Lack of really in-depth training on features and modules.
The limited customization in some functions needs expansion.

Cons

Their loss, as no alumni would buy a product with an incorrect name on it.
The structure/functionality of the data library is a little confusing for folks who don't know their way around computers already, but once you get a feel for it everything operates as expected.
With 3 different sites to manage, I find the slightly different formats used for storing/reporting alumni data make end of month reports more difficult than they should be.
  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features19
  • Activity Management
  • Ad hoc Reporting
  • Approval Process Control
  • CRM Integration
  • Campaign Planning
  • Client Portal
  • Collaborative Workspace
  • Communication Management
  • Contact Database
  • Contact History
  • Content Library
  • Credit Card Integration
  • Credit Card Processing
  • Custom Forms
  • Data Import/Export
  • Distribution Management
  • Drip Marketing
  • Electronic Payments
  • File Management
  • Financial Management
  • Instant Messaging
  • Jobs Board Integration
  • Learning Management
  • Mailing List Management
  • Multiple Data Sources
  • Real Time Reporting
  • Search Functionality
  • Social Media Integration
  • Tagging
  • Training Management
  • Total features13
  • Activity Management
  • Ad hoc Reporting
  • Approval Process Control
  • CRM Integration
  • Campaign Planning
  • Client Portal
  • Collaborative Workspace
  • Communication Management
  • Contact Database
  • Contact History
  • Content Library
  • Credit Card Integration
  • Credit Card Processing
  • Custom Forms
  • Data Import/Export
  • Distribution Management
  • Drip Marketing
  • Electronic Payments
  • File Management
  • Financial Management
  • Instant Messaging
  • Jobs Board Integration
  • Learning Management
  • Mailing List Management
  • Multiple Data Sources
  • Real Time Reporting
  • Search Functionality
  • Social Media Integration
  • Tagging
  • Training Management

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Member365 vs. Alumni Channel

See how Member365 and Alumni Channel stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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