Member365 Features

Member365

Centralized dashboard for member-based organizations

4.25/5 (20 reviews)

Member365 Feature Summary

  • Automated membership applications
  • Renewals and reporting
  • Event management
  • Manage simple and complex ticket configurations
  • Email marketing
  • Manage distribution lists and templates
  • Subscription settings
  • Contact records (CRM)
  • Manage both member and non-member contacts in one system
  • Directories
  • Publish member directories
  • Integrated online store
  • Fundraising
  • Member portal
  • Collaboration and self-service
  • Committee management
  • Form builder
  • List builder
  • Financial management
  • Learning management
  • Job boards
  • Online training
  • Credit card processing
  • Member reports
  • Approval workflow

Customer Management Feature Comparison

Most popular features of all Customer Management apps

API (358 other apps)
Activity Dashboard (214 other apps)
Activity Tracking (159 other apps)
Automatic Notifications (194 other apps)
CRM Integration (130 other apps)
Calendar Management (180 other apps)
Custom Fields (146 other apps)
Customer Database (151 other apps)
Customizable Branding (191 other apps)
Customizable Reporting (159 other apps)
Customizable Templates (165 other apps)
Data Import/Export (174 other apps)
Electronic Payments (130 other apps)
Email Integration (185 other apps)
Mobile Integration (128 other apps)
Real Time Data (128 other apps)
Reminders (183 other apps)
Reporting & Statistics (225 other apps)
Social Media Integration (162 other apps)
Third Party Integration (210 other apps)

Competitor Feature Comparison

Member365 Feature Reviews

18 reviewers had the following to say about Member365's features:

Lajja Patel

Member365

2017-02-24

It's hard to customize it to your needs.

Pros

Lots of different features: event planning & tracking, member profiles, tracking organization transactions and activities, graphs to visualize tracking data

Cons

Too complex of a platform for smaller organizations, member directory too simple and not easily customizable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Music company, 11-50 employees)

A mixed bag

2018-08-24

If you expect a highly user-customizable experience, this product may not be for you.

Pros

The events module in particular works well for almost all of our event registration and activities. It lacks complex calculation abilities, but generally work arounds can be found.

Cons

For example, we have to combine two exported spreadsheet lists to get websites included; some reports do not include them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Maurice Haskins

Excellent and User Friendly

2016-11-03

To date, my only critique would be the lack of customization options for your individual organization (ie. page layout, header graphics, page colors, etc).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Linda Gauthier

After struggling with other softwares, this was refreshing and so simple for a non-techy person.

2015-11-26

It takes care of all our association management issues - membership, events, training, finances, reports, etc.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Julia Allenby

Member365 and the San Francisco Professional Food Society

2016-11-02

I have been extremely happy with the software's robust features and with the customer support.

Pros

Fully featured

Cons

Lack of really in-depth training on features and modules.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Member365

I need to be the subject-matter expert on this system on behalf of my membership, and many times I feel a step or two behind, as I respond to errors and questions rather than set up systems correctly in the first place.

Source: Capterra
Helpful?   Yes   No
Read more
Carrie Ann Taylor

The Perfect Package

2016-03-09

Member365 is super easy to learn, it has a clean interface mimicking various social media sites, and most importantly for me, an automated Member Management & Communication system, increasing my efficiency and effectiveness beyond measurement.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Hanna Nickel

Great Innovation

2016-11-02

M365 allows us to have efficient and coordinated communications with our members and helps us manage the data that we collect from them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Imbaw Storer

Member365 is meeting our complex requirements.

2017-02-26

The Member365 product has advanced greatly since we started working with it. At first I didn't think it would be able to meet our complex multi-sport offerings but I have since been proven wrong. We use Member365 to register numerous adult membership categories as well as youth sport camps. We checked out other solutions and did not find anything that could match Member365 in quality for price. Looking forward to continuing to work with Member365 and I would recommend that other recreational sport groups give it a try.

Pros

It's not a custom solution that I have to keep paying to upgrade each year.

Cons

Still in development

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Member365

Understand that for implementation, the customer should be somewhat comfortable with working with technology.

Source: Capterra
Helpful?   Yes   No
Read more
louise ward

Member 365 journey

2017-03-28

I had never been involved in a project like this before, my background was policy and research not IT and databases so it was a big thing for me to be taking on.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Denis Moreau

Member365

2017-02-23

Pros

it easy to use, modern and has a lot of functionality.

Cons

Even though the email marketing system works very well it continues to have a message that it is a beta version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Janet Svazas

New to Member365

2016-11-07

Overall the experience has been good. As with most new systems, there have been several things that have popped up as we have been going through the process of getting several of my clients set-up. Support has been good. We appreciate the staff's willingness to even make some adjustments to their systems to better accommodate our needs. We are looking forward to a long lasting relationship.

Pros

The capabilities it has to offer and the automation that will save staff time.

Cons

Some of the maneuvering around and what certain things mean or how to do some things

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Member365

More training once the system is live or before it goes live.

Source: Capterra
Helpful?   Yes   No
Read more
Jenna Sudds

Outstanding value and service

2016-11-02

The entire experience from on boarding to now day to day use of Member365 has been seamless. The customer support is outstanding and I continue to be surprised by the breadth of functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cynthia Traina

All in one place

2018-12-19

So excited they now have a chat function. We run our Member365 only with volunteers, and not all of them are that tech savvy, so it's great to have the extra help when you need it. Once it's set up, you are good to go.

Pros

Once you get the hang of it, this software helps manage the back-end of an organization. Make sure to take advantage of onboarding features.

Cons

It takes a bit of time to get used to all the features since there are so many of them!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Randy Roller

Happy 'ish

2016-11-02

I did have to send a second email checking on the update of one issue and still haven't heard back regarding another (sent Oct 18).

Pros

All the components that exist in the product and the ability to link it to our current web site.

Cons

The only issue I have experienced is the slow or non response of the support desk

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering Member365

When creating tickets or working with components, the need to publish the additions should be integrate into the software so that if you are about to leave a section and loose work, that a warning be provided or make sure the button is not off the screen.

Source: Capterra
Helpful?   Yes   No
Read more
Natalie Thomas

Member365 software gets better by the day, with new features being released every week.

2015-12-14

One of the best things about the Member365 system is that the developers are continually working on updates, and they get released to the customers. Our organization uses this system at a high level, and every time we think "it would be really great if the system could do THIS"....a new update to the system comes out over the next couple of weeks to answer our prayers!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Karen Luker

The Solution we Needed

2016-07-19

Member365 has saved us countless hours of work within all of our management functions.

Pros

- Ease of use, minimal training required - Affordability - Self-serve experience for members - Meets all of our needs

Cons

- There has been some struggle with making the portal truly bilingual

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott Lamb II

Not too bad, could use some better ease of use.

2017-02-22

Really could use a better upgrade as far as an easier way to set up a sequence of entering inventory.

Pros

Everything is in order. ...

Cons

Having to go back through a process of entering things in twice. That's makes my job twice as hard.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Greg Yerkes

GREAT onboarding experience with helpful reps

2018-02-01

Pros

Versatile, user-friendly, allows our organization to make a number of different tasks easier than ever.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more