Member365 Features List

Member365 Reviews

Member365

Centralized dashboard for member-based organizations

4.22/5 (18 reviews)
280

Member365 Feature Summary

  • Automated membership applications
  • Renewals and reporting
  • Event management
  • Manage simple and complex ticket configurations
  • Email marketing
  • Manage distribution lists and templates
  • Subscription settings
  • Contact records (CRM)
  • Manage both member and non-member contacts in one system
  • Directories
  • Publish member directories
  • Integrated online store
  • Fundraising
  • Member portal
  • Collaboration and self-service
  • Committee management
  • Form builder
  • List builder
  • Financial management
  • Learning management
  • Job boards
  • Online training
  • Credit card processing
  • Member reports
  • Approval workflow

Customer Management Feature Comparison

Most popular features of all Customer Management apps

API (273 other apps)
Activity Dashboard (132 other apps)
Activity Tracking (94 other apps)
Automatic Notifications (128 other apps)
Automatic Reminders (125 other apps)
CRM Integration (92 other apps)
Calendar Management (120 other apps)
Contact Database (95 other apps)
Custom Fields (99 other apps)
Customer Database (101 other apps)
Customizable Branding (121 other apps)
Customizable Reporting (109 other apps)
Customizable Templates (102 other apps)
Data Import/Export (121 other apps)
Electronic Payments (96 other apps)
Email Integration (118 other apps)
Mobile Integration (95 other apps)
Reporting & Statistics (115 other apps)
Social Media Integration (110 other apps)
Third Party Integration (122 other apps)

Competitor Feature Comparison

Member365 Feature Reviews

15 reviewers had the following to say about Member365's features:

Lajja Patel

Member365

2017-02-24

It's hard to customize it to your needs.

Pros

Lots of different features: event planning & tracking, member profiles, tracking organization transactions and activities, graphs to visualize tracking data

Cons

Too complex of a platform for smaller organizations, member directory too simple and not easily customizable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Linda Gauthier

After struggling with other softwares, this was refreshing and so simple for a non-techy person.

2015-11-26

The ease of sending eblasts to large groups without having to use an external program is amazing since all the emails and messages are all stored in each member's profile.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Maurice Haskins

Excellent and User Friendly

2016-11-03

Hopefully, they will explore that feature in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Carrie Ann Taylor

The Perfect Package

2016-03-09

Member365 is super easy to learn, it has a clean interface mimicking various social media sites, and most importantly for me, an automated Member Management & Communication system, increasing my efficiency and effectiveness beyond measurement.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Julia Allenby

Member365 and the San Francisco Professional Food Society

2016-11-02

I have been extremely happy with the software's robust features and with the customer support.

Pros

Fully featured

Cons

Lack of really in-depth training on features and modules.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Member365

I need to be the subject-matter expert on this system on behalf of my membership, and many times I feel a step or two behind, as I respond to errors and questions rather than set up systems correctly in the first place.

Source: Capterra
Helpful?   Yes   No
Read more
louise ward

Member 365 journey

2017-03-28

I had never been involved in a project like this before, my background was policy and research not IT and databases so it was a big thing for me to be taking on.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jenna Sudds

Outstanding value and service

2016-11-02

The software has streamlined our internal processes and ensures we stay in contact and on top of our memberships.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Imbaw Storer

Member365 is meeting our complex requirements.

2017-02-26

The Member365 product has advanced greatly since we started working with it. At first I didn't think it would be able to meet our complex multi-sport offerings but I have since been proven wrong. We use Member365 to register numerous adult membership categories as well as youth sport camps. We checked out other solutions and did not find anything that could match Member365 in quality for price. Looking forward to continuing to work with Member365 and I would recommend that other recreational sport groups give it a try.

Pros

It's not a custom solution that I have to keep paying to upgrade each year.

Cons

Still in development

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Member365

Understand that for implementation, the customer should be somewhat comfortable with working with technology.

Source: Capterra
Helpful?   Yes   No
Read more
Denis Moreau

Member365

2017-02-23

Pros

it easy to use, modern and has a lot of functionality.

Cons

Even though the email marketing system works very well it continues to have a message that it is a beta version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Natalie Thomas

Member365 software gets better by the day, with new features being released every week.

2015-12-14

The customer service has been a strength as well - the sales and technical teams have been in contact with us throughout the entire process, and are quick to answer concerns.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Hanna Nickel

Great Innovation

2016-11-02

M365 allows us to have efficient and coordinated communications with our members and helps us manage the data that we collect from them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Randy Roller

Happy 'ish

2016-11-02

I did have to send a second email checking on the update of one issue and still haven't heard back regarding another (sent Oct 18).

Pros

All the components that exist in the product and the ability to link it to our current web site.

Cons

The only issue I have experienced is the slow or non response of the support desk

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering Member365

When creating tickets or working with components, the need to publish the additions should be integrate into the software so that if you are about to leave a section and loose work, that a warning be provided or make sure the button is not off the screen.

Source: Capterra
Helpful?   Yes   No
Read more
Karen Luker

The Solution we Needed

2016-07-19

Member365 has saved us countless hours of work within all of our management functions.

Pros

- Ease of use, minimal training required - Affordability - Self-serve experience for members - Meets all of our needs

Cons

- There has been some struggle with making the portal truly bilingual

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott Lamb II

Not too bad, could use some better ease of use.

2017-02-22

Really could use a better upgrade as far as an easier way to set up a sequence of entering inventory.

Pros

Everything is in order. ...

Cons

Having to go back through a process of entering things in twice. That's makes my job twice as hard.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Greg Yerkes

GREAT onboarding experience with helpful reps

2018-02-01

Pros

Versatile, user-friendly, allows our organization to make a number of different tasks easier than ever.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more