Member365 Pricing Plan & Cost Guide

Member365

Centralized dashboard for member-based organizations

4.13/5 (23 reviews)

Member365 Pricing

Starting from: $249.00/month

Pricing model: Subscription

Free Trial: Available

Contact us for 501C3 and Canadian charity pricing.

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Member365 Pricing Reviews

Pros

  • The entire experience from on boarding to now day to day use of Member365 has been seamless. The customer support is outstanding and I continue to be surprised by the breadth of functionality.Jenna S.Read the full review
  • It has been a pleasure from day 1, and I highly recommend Member365 by Pixelera as your software solution.Carrie Ann T.Read the full review
  • The ease of sending eblasts to large groups without having to use an external program is amazing since all the emails and messages are all stored in each member's profile.Linda G.Read the full review

Cons

  • To date, my only critique would be the lack of customization options for your individual organization (ie. page layout, header graphics, page colors, etc).Maurice H.Read the full review
  • Filters, categories, and tags are very difficult to understand and the documentation is not at all complete so it makes if very difficult to use the full functionality of the program.Denis M.Read the full review
  • However, at times (including with the Directory issue referenced above) it seems as though not everyone knows what is going on, and they are hesitant to offer timelines for "repairs" or new features.Verified ReviewerRead the full review
94%
recommended this to a friend or a colleague

6 reviewers had the following to say about Member365's pricing:

Allee S.

A Bit Pricey

Used daily for less than 6 months
Reviewed 2017-01-13
Review Source: Capterra

While this system appears great the onboarding costs are high for small business/associations. Also, the premiums should be thrown into the system with the price that they are charging.

Pros
Unlimited Administrators

Cons
Premium Features and High On boarding Price

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Karen L.

The Solution we Needed

Used daily for 6-12 months
Reviewed 2016-07-19
Review Source: Capterra

After having walked away from an expensive system that was not very functional or user-friendly, we were thrilled to find Member365. The product delivers everything that our association requires, and more. The developers have not only delivered an excellent product, they also understand the association world, both from the member and the administrator's perspective. Member365 has saved us countless hours of work within all of our management functions. We feel extremely fortunate to have found this product, and the people that stand behind it.

Pros
- Ease of use, minimal training required - Affordability - Self-serve experience for members - Meets all of our needs

Cons
- There has been some struggle with making the portal truly bilingual

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Denis M.

Member365

Used daily for less than 6 months
Reviewed 2017-02-23
Review Source: Software Advice

Pros
it easy to use, modern and has a lot of functionality. The majority of the modules work very well and are easy to use and learn. This is a great platform for any membership organization and the price is very reasonable.

Cons
Many things do not seem to be completed. Even though the email marketing system works very well it continues to have a message that it is a beta version. Filters, categories, and tags are very difficult to understand and the documentation is not at all complete so it makes if very difficult to use the full functionality of the program. They do not communicate very well and the staff does not seem to know the software in depth.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

A mixed bag

Used daily for 1-2 years
Reviewed 2018-08-24
Review Source: Capterra

Member365 replaced a completely archaic and inadequate system for us, and in that sense is a major step forward in analytics, event management and most reporting. We were aware of some limitations when we selected it, but were surprised by others once we got deeper into the implementation. It works well as long as it fits your processes. We have found work arounds for most challenges, but be aware that compromises may be necessary unless your operations match its functions closely. The limited customization in some functions needs expansion. It is important that a potential client request detailed custom demonstrations of how THEIR business can be accommodated within M365. If you expect a highly user-customizable experience, this product may not be for you. Support is generally responsive within a reasonable time frame, and usually helpful. However, at times (including with the Directory issue referenced above) it seems as though not everyone knows what is going on, and they are hesitant to offer timelines for "repairs" or new features. They DO make regular software updates, and have rolled out a couple of helpful new features in the year we have been using it. Overall, Member365 appears to be a system written and supported more by programmers/technical staff than by people with real-world experience running associations. It is a decent product at a realistic price for many non-profits, and hopefully it will mature further as new features are added.

Pros
The events module in particular works well for almost all of our event registration and activities. It lacks complex calculation abilities, but generally work arounds can be found. In general it is a good system for a reasonable price. The user interface is attractive and offers good customizable options for communicating with members. The membership options are generally sufficient, although designed in a somewhat odd way. Buyers need to dig deep during the evaluation stage to be certain its limitations are acceptable.

Cons
The level of user customization could be improved in order to better reflect the nature of each organization's operations. Also, some data is stored with the individual's specific membership, RATHER than with the member themself. So for example, the "member since" date will change if the membership type is changed; that's not helpful when tracking an individual's history with the organization. Their search engine is rather odd, looking at members' names as well as street addresses - so a search for a last name of "Wood" also returns a long list of members who live on "Woodlawn Street" or in "Woodfin, NC". The reporting is usually adequate, and customized lists can be generated. But if a company considering this product needs any very complex or detailed lists, ask for a demo of the SPECIFIC detail needed. For example, we have to combine two exported spreadsheet lists to get websites included; some reports do not include them. Most disturbingly, without notice to their clients Member365 turned off the display of opted-in personal information in the online Membership Directory, across their entire platform. This was apparently in response to the spring 2018 change of European privacy regulations. However, most of our members do not HAVE "organizational" info to display, and this step made our Directory useless. Apparently many clients objected, and in short order M365 promised a restoration "soon". It has been 3 months, and still no estimated date of restoration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Imbaw S.

Member365 is meeting our complex requirements.

Used daily for 1-2 years
Reviewed 2017-02-26
Review Source: Capterra

The Member365 product has advanced greatly since we started working with it. At first I didn't think it would be able to meet our complex multi-sport offerings but I have since been proven wrong. We use Member365 to register numerous adult membership categories as well as youth sport camps. We checked out other solutions and did not find anything that could match Member365 in quality for price. Looking forward to continuing to work with Member365 and I would recommend that other recreational sport groups give it a try.

Pros
It's not a custom solution that I have to keep paying to upgrade each year.

Cons
Still in development

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Maurice H.

Excellent and User Friendly

Used daily for less than 6 months
Reviewed 2016-11-03
Review Source: Software Advice

We are a small/medium sized organization (less than 700-800 members) that utilizes this software for all of our membership and learning management needs. It is extremely easy to use and simple to navigate. However, it does take some time to get everything up and running - considering the amount of data you will need to input into the system. The customer service is great and they are helpful during each step of the process. The cost seems reasonable and they are willing to negotiate regarding certain features. To date, my only critique would be the lack of customization options for your individual organization (ie. page layout, header graphics, page colors, etc). Hopefully, they will explore that feature in the future. We would recommend this product to other organizations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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