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MemberClicks vs Alumni Channel Comparison

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Overview

Category Leaders

Associations, chambers, AMC’s, and other member-based organizations use MemberClicks’ integrated software solutions for simpler,...

Alumni Channel is an online member database, and community platform, for alumni, schools and other membership-based organizations.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$238/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$649/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

216

160

25

8

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.5

(55)

5

4

3

2

1

32

18

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It is very easy to use and the help desk is always willing to help, which is great for companies with just a couple of employees who may not specialize in website coding and such.
Overall I have been very happy with them and the many improvements over the past few years have been great.
They are so incredibly friendly and patient with me. They provide such excellent customer service and if they cannot fully help me right then, they always follow up with the right answer.

Pros

They are a consummate team-player; positive, upbeat and fun, focused and capable, innovative with ideas and always open to improving the status-quo.
There is perhaps no greater challenge in a fast-growing organization, than finding great organizations capable of ensuring success. We encountered just such a challenge at Webb Institute.
When we were first setting up the site, Chris was extremely responsive to our wishes and took great care to adapt the site to meet our needs. He continues to be very responsive to queries or concerns.

Cons

No WordPress plugin to pass membership information to our website. Limits what we can do on our site and it's just plain wrong headed to not have that.
Lack of visibility on the backend makes creating custom reports difficult at times. The communications features are evolving but are still lacking in a few areas.
One thing I struggled with when starting out is there is so much to this software.

Cons

Their loss, as no alumni would buy a product with an incorrect name on it.
With 3 different sites to manage, I find the slightly different formats used for storing/reporting alumni data make end of month reports more difficult than they should be.
The structure/functionality of the data library is a little confusing for folks who don't know their way around computers already, but once you get a feel for it everything operates as expected.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features53
  • API
  • Accounting
  • Accounting Integration
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Applications Management
  • Auto-Responders
  • CRM
  • Calendar Management
  • Campaign Planning
  • Certification & Licensing
  • Chapter Management
  • Client Portal
  • Committee Management
  • Communication Management
  • Compliance Management
  • Contact Database
  • Content Library
  • Content Management
  • Credit Card Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Dues Management
  • Election Management
  • Electronic Payments
  • Email Distribution
  • Email Marketing
  • Email Tracking
  • Enrollments/Onboarding
  • Event Management
  • File Management
  • File Sharing
  • Financial Management
  • Forum / Discussion Board
  • Fundraising Management
  • Grant Application Management
  • Grant Award Tracking
  • Jobs Board
  • List Management
  • Live Chat
  • Mailing List Management
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Payment Processing
  • SSL Security
  • Search/Filter
  • Social Media Integration
  • User Profiles
  • Website Management
  • eCommerce Management
  • Total features24
  • API
  • Accounting
  • Accounting Integration
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Applications Management
  • Auto-Responders
  • CRM
  • Calendar Management
  • Campaign Planning
  • Certification & Licensing
  • Chapter Management
  • Client Portal
  • Committee Management
  • Communication Management
  • Compliance Management
  • Contact Database
  • Content Library
  • Content Management
  • Credit Card Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Dues Management
  • Election Management
  • Electronic Payments
  • Email Distribution
  • Email Marketing
  • Email Tracking
  • Enrollments/Onboarding
  • Event Management
  • File Management
  • File Sharing
  • Financial Management
  • Forum / Discussion Board
  • Fundraising Management
  • Grant Application Management
  • Grant Award Tracking
  • Jobs Board
  • List Management
  • Live Chat
  • Mailing List Management
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Payment Processing
  • SSL Security
  • Search/Filter
  • Social Media Integration
  • User Profiles
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations4
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

MemberClicks vs. Alumni Channel

See how MemberClicks and Alumni Channel stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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