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MemberClicks vs SilkStart MultiChapter Comparison

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Overview

Category Leaders

Associations, chambers, AMC’s, and other member-based organizations use MemberClicks’ integrated software solutions for simpler,...

Superior single and multi-chapter member management solutions for associations and non-profits.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

238

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
£

200

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

220

163

25

8

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.4

5

4

3

2

1

20

12

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

One of my favorite features on the admin side, is the ability to merge duplicate records. It is extremely easy and works flawlessly.

LB

Lauren B.

User friendly; customer service is extremely helpful and responsive; the transfer was easy.

LM

LaShauna M.

Everything from the knowledgeable sales professionals, the ease of implementation, training , ease of use, technical support and pricing, this product was far superior than other product we reviewed.

JN

John N.

Pros

The pricing is comparable to other more popular software solutions without the burden of a contract. The staff have been fantastic, and the transition was very smooth.

MB

Martin B.

And the quality of the support is off the charts. All-in-all it's just a pleasant, well designed platform/service that does what it does well and seems to keep improving with new features.

LB

Luke B.

I don't think we could do better for the money - and since we are willing to go for the ride with the company - we are grateful to be part of the push and pull that makes good software great.

TB

Tamara B.

Cons

I feel the training on the website has been very disappointing. I use the videos to learn how to do something or I look up the procedure, and inevitably, it rarely works.

CM

Cathy M.

My only other complaint would be that open invoices cannot be edited.

BT

BERNADETTE T.

The system is frustrating, and the editing functions are seriously outdated - think Windows 95 editing functions.

MS

Miranda S.

Cons

Using Silkstart almost cost me my job when things did not work correctly, have lost customers due to the product not working as intended.

MH

Matthew H.

Features are restrictive with no improvements on the near horizon for my needs. Basic developments cost additional money but have no exclusivity to the user who funded them.

MH

Matthew H.

I am generally unhappy with the service overall.

MH

Matthew H.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features53
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Application Management
  • Attendance Management
  • Attendance Tracking
  • Auto-Responders
  • CRM
  • Calendar Management
  • Certification & Licensing
  • Chapter Management
  • Client Portal
  • Committee Management
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Dues Management
  • Election Management
  • Electronic Payments
  • Email Distribution
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • File Sharing
  • Financial Management
  • Forum / Discussion Board
  • Fundraising Management
  • Grant Application Management
  • Grant Award Tracking
  • Jobs Board
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Newsletter Management
  • Payment Processing
  • Personalization
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Third Party Integrations
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features61
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Application Management
  • Attendance Management
  • Attendance Tracking
  • Auto-Responders
  • CRM
  • Calendar Management
  • Certification & Licensing
  • Chapter Management
  • Client Portal
  • Committee Management
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Dues Management
  • Election Management
  • Electronic Payments
  • Email Distribution
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • File Sharing
  • Financial Management
  • Forum / Discussion Board
  • Fundraising Management
  • Grant Application Management
  • Grant Award Tracking
  • Jobs Board
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Newsletter Management
  • Payment Processing
  • Personalization
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Third Party Integrations
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations6
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations10
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk