MemberMouse Features

MemberMouse

The WordPress membership plugin that sets up in minutes.

4.68/5 (40 reviews)

MemberMouse Features In Depth

Manage subscribers

MemberMouse offers tools that organizations can use to easily manage dozens, hundreds, or even thousands of digital “members,” also known as subscribers. The platform’s customer management feature includes complete order histories, engagement statistics, and access rights for each member. Businesses have the option to pause, cancel, or refund a member’s subscription at any time.

Within the membership management module, users can search for members by name or keyword, import members from outside services, or export member lists to their desktops. Members can be sorted by membership level or the date when a member was registered, enabling users to find the members who’ve been subscribing to their services for the longest period of time.

Create self-service checkout pages

Self-configuring checkout pages are a major component within MemberMouse’s WordPress membership plugin. Checkout pages are where an organization’s members officially sign up for and pay for their services or subscriptions. MemberMouse has opted for self-configuring pages, which enables users to design checkout pages that look just how they want.

Of course, a company’s needs change over time. Because of this, MemberMouse has created checkout pages that can be edited from within WordPress and setup with whichever payment gateways a business selects. MemberMouse integrates with payment gateways that include PayPal, Authorize.net, Stripe, Braintree, Auth.net CIM, ClickBank, and Lime Light CRM.

Protect content from non-paying users

Paying subscribers generally expect access to premium-level content. MemberMouse makes it possible for organizations to prevent non-paying members from accessing certain website pages and posts. Using MemberMouse’s content protection features, organizations can protect content based on membership level or bundle. Users click the “Grant Access” button, and then choose which membership levels or bundles should be given access to the content from the provided drop-down menu.

These same features enable organizations to “drip” content to subscribers over time, rather than releasing batches of content all at once. When a post has been marked as “protected,” it can only be accessed with visitors with the appropriate access levels. Visitors without access are directed to teaser content, which is an effective way of encouraging those visitors to sign-up to see more.

Add a customizable theme

MemberMouse users have access to thousands of themes for their membership sites, which can be customized and optimized to reflect each organization’s unique issues and branding elements. Content widgets can also be dropped into themes to display any content that is available to members, along with content that will be available in the future.

Click on the “customize” button to edit any theme. Users can change the site title and tagline, colors, background image, and navigation bar. Although some themes will support static front pages, other will not. Users that decide not to display static front pages also have the option to display the latest posts to users who log-in to their membership-only sites.

Add dynamic content to WordPress pages

Using SmartTags, organizations are able to add all types of advanced functionalities to their WordPress pages. Users don’t have to understand anything about advanced web programming languages to implement this functionality. Instead, they can quickly execute ideas without relying on developers or programming specialists.

SmartTags, which are shortcodes, make it easy for MemberMouse users to target offers based on referring affiliates, dynamically display content, and show upsells/downsells. Organizations can display their members’ names or profile photos on their websites. Users can also control which types of content is displayed at any time, based on parameters like membership level, purchase histories, or membership length.

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Application Management
CRM
Calendar Management
Campaign Management
Cancellation Management
Chapter Management
Client Portal
Committee Management
Contact Database
Content Management
Credit Card Processing
Custom Development
Customer Accounts
Customer Database
Customer Segmentation
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Data Security
Discount Management
Dues Management
Election Management
Electronic Payments
Email Invitations & Reminders
Email Marketing
Email Templates
Enrollments/Onboarding
Event Management
Financial Management
Fundraising Management
Loyalty Program
Member Accounts
Member Communication
Member Communities
Member Database
Member Directory
Member Portal
Member Types
Membership Management
Membership Renewals
Multi-Channel Marketing
Order Management
Order Processing
Payment Processing
Promotions Management
Recurring/Subscription Billing
Refund Management
Reminders
Reporting & Statistics
Returns Management
Revenue Management
Revenue Recognition
Reviews Management
SSL Security
Sales Orders
Self Service Portal
Shipping Management
Social Media Integration
Subscription Management
Subscription Plan Management
Templates
Third Party Integrations
Transaction History
Usage Tracking/Analytics
Website Management
Widgets
eCommerce Management
Learn moreCompare App
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Application Management
CRM
Calendar Management
Campaign Management
Cancellation Management
Chapter Management
Client Portal
Committee Management
Contact Database
Content Management
Credit Card Processing
Custom Development
Customer Accounts
Customer Database
Customer Segmentation
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Data Security
Discount Management
Dues Management
Election Management
Electronic Payments
Email Invitations & Reminders
Email Marketing
Email Templates
Enrollments/Onboarding
Event Management
Financial Management
Fundraising Management
Loyalty Program
Member Accounts
Member Communication
Member Communities
Member Database
Member Directory
Member Portal
Member Types
Membership Management
Membership Renewals
Multi-Channel Marketing
Order Management
Order Processing
Payment Processing
Promotions Management
Recurring/Subscription Billing
Refund Management
Reminders
Reporting & Statistics
Returns Management
Revenue Management
Revenue Recognition
Reviews Management
SSL Security
Sales Orders
Self Service Portal
Shipping Management
Social Media Integration
Subscription Management
Subscription Plan Management
Templates
Third Party Integrations
Transaction History
Usage Tracking/Analytics
Website Management
Widgets
eCommerce Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Application Management
CRM
Calendar Management
Campaign Management
Cancellation Management
Chapter Management
Client Portal
Committee Management
Contact Database
Content Management
Credit Card Processing
Custom Development
Customer Accounts
Customer Database
Customer Segmentation
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Data Security
Discount Management
Dues Management
Election Management
Electronic Payments
Email Invitations & Reminders
Email Marketing
Email Templates
Enrollments/Onboarding
Event Management
Financial Management
Fundraising Management
Loyalty Program
Member Accounts
Member Communication
Member Communities
Member Database
Member Directory
Member Portal
Member Types
Membership Management
Membership Renewals
Multi-Channel Marketing
Order Management
Order Processing
Payment Processing
Promotions Management
Recurring/Subscription Billing
Refund Management
Reminders
Reporting & Statistics
Returns Management
Revenue Management
Revenue Recognition
Reviews Management
SSL Security
Sales Orders
Self Service Portal
Shipping Management
Social Media Integration
Subscription Management
Subscription Plan Management
Templates
Third Party Integrations
Transaction History
Usage Tracking/Analytics
Website Management
Widgets
eCommerce Management
Visit WebsiteCompare App

MemberMouse Feature Reviews

25 reviewers had the following to say about MemberMouse's features:

Natalie C.

Functional and Integrated

2021-04-06

MemberMouse has been so easy to use I laugh when someone tries to convince me to move to another product.

Pros

MemberMouse integrates with ThriveThemes which I use to create a beautiful course portal and GetResponse for email list management.

Cons

When I migrated my website there were challenges in transfering the member data. I had to hire outside help to get through it but otherwise its been easy to do the development and customization on my own.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alicia S.

Fantastic Member Management product

2021-03-25

MemberMouse made it so easy to integrate a membership system with ThriveThemes.

Pros

I like the easy accessibility of the reports and member management. I love how I never have to worry about how the system is working on behalf of our company and the members.

Cons

There are no features that I find missing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Enovia B.

So Good So Far

2021-03-25

I like it, we've also had a consultation with a team to build out and customize the site that we found through the member mouse site.

Pros

There are a lot of informational videos that help you use the platform right in the dashboard.

Cons

I'd like more customizable options for the client dashboard.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Gergely G.

One of the best membership software

2021-03-26

Pros

I can integrate with other CRM and Email marketing softwares and automate all the membership/sales processes on my Wordpress website.

Cons

I would like to see more tutorial videos but overall I am fully satisfied with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex N.

Enterprise Level Software

2021-03-25

It is the most robust membership software I’ve tried. Customer service and options are fantastic.

Pros

- lots of features - stripe integration - plug-in integration - API options

Cons

None that I can think of. I’m very happy with software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kurt T.

So glad we have MemberMouse!

2021-03-30

Pros

The feature I enjoy most about MemberMouse is the ability to set different membership levels and and users can upgrade on their own very easily.

Cons

We are very happy with this feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Elena M.

Great software for the money

2021-04-02

From the user perspective, MM is so much smoother than another plugin we used. People can log in and use the materials and if there are tech questions the support is there.

Pros

One of the things we struggled with when we were using another membership management plugin is changing the password and logging in.

Cons

One more thing is reporting. I guess I'd need to upgrade for it, but it just is so frustrating when you can't get the reports of clients and have to dig through a whole bunch of names and click on each user individually to see what their current payment status is.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Dezső C.

Excellent software to administer my clients

2021-04-03

Pros

It was very easy to integrate into my wordpress webpage

Cons

So far I have not found any negative feature of this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 1001-5000 employees)

Has changed how I build my membership sites

2018-12-12

Pros

It's more cost effective than using a course hosting provider, and I feel like I have full control as well.

Cons

The starter plan has limited features , like anything that you integrate make sure you complete due diligence on compatibility, so that what you use is supported.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
keith l.

Great for managing a membership site

2021-04-02

Pros

integrates directly with wordpress and is pretty east to use.

Cons

Can be a bit clunky with the user interface and wordpress can be buggy as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephanie S.

Great if you're going to committ

2021-03-28

Pros

Membermouse was easy to integrate on our Wordpress site and customize to our needs - online training videos/documentation were very helpful.

Cons

When we switched our CRM and added non-membership based products to our shop, the integration became more tricky (not impossible, but I would advise others to consider a longer roadmap of their products before selection the membership tool best for the future needs of their business, not just today).

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Julien D.

Good but could be much better

2021-04-02

As a result, I can't even access some basic features such as modifying a subscription...

Pros

It allows me to restrict access to courses, forum and events so it does the job when everything is configured...

Cons

I just don't understand why it is that hard to do that and why it is not made easy in the backend by giving access to some variables to change.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
maxine j.

Slightly frustrated

2021-03-26

Membership sign ups

Pros

Easy to use and implement although it was my website technician who put everything together.

Cons

When my members request the reset password email, they don't get it, it doesn't arrive and then they cancel their membership.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from MemberMouse


Hi Maxine, Thanks for submitting a review! I'm glad to hear that you've enjoyed using MemberMouse.

I've asked our support team to reach out to you regarding the Reset Password issue you're experiencing. You should receive an email from them today.

Read more
Preston S.

Easy to use full-featured membership option

2021-03-26

Great, system has always worked reliably and Membermouse support has always been great which any issue we've encountered.

Pros

We've been using Membermouse for years to power our membership site weightlossgodsway.com which offers different levels of access to customers and members.

Cons

Frequently a consumer who was once a member wants to purchase a stand-alone product from us, which Membermouse allows - but then DENIES them access to the product they just purchased because their member status is still 'Cancelled' or 'Expired'.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Natalie W.

Has all the special features I need

2021-03-31

I just wish the interface was a little more UX-friendly and sleeker to look at.

Pros

I love how easy it is to integrate and customize Membermouse with my current Wordpress set-up.

Cons

I wish the checkout process was a little more sleek looking. Even with coding customizations, it seems a bit outdated compared to what else is out there. I also don't like that I can't delete a membership type after it has been created.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel K.

Seamless and flawless

2021-03-31

Pros

Once I got the short codes figured out and my widows site setup, I haven’t had to do much to it in years. Updates are seamless and I’ve never had a complaint using it as a membership site and to lockdown content.

Cons

There are a couple integrations I’d like, but I don’t want to spend money on Zapier

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brecht P.

Locked In

2021-03-30

I wanted a membership plugin for wordpress that would allow upsells, thats why I bought it

Pros

MemberMouse makes it easy to setup a membership site and to configure upsells

Cons

I have had all manner if error including customers recurring billing just stops, double payments we've had to refund, and other errors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason W.

Really Good Membership Software

2021-03-25

Pros

It has reporting to see where sales are at and help with churn.

Cons

We have nothing to say negative about MemberMouse. Not unhappy at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tom B.

Incredible Value!

2021-03-28

The 30 minute videos are easy to find time to watch, and I love to watch the extensive library of past episodes that are available on YouTube!

Pros

I especially like the Activity Log feature, so you know exactly how the members are engaging...

Cons

It was a little difficult to initially set up, as it required a basic working knowledge and understandings of building a WordPress site... However, in the long run, that's something I'm very happy to have learned!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
kelli c.

Meets requirements for user portal

2021-03-30

MemberMouse allowed us to meet client needs and to have the ability to meet future needs. As their needs expand, MemberMouse will allow us to make changes without purchasing other applications.

Pros

A portal was needed to allow for various levels of access and support.

Cons

Some of the less experienced users on the team had more of learning curve issue, but after reviewing other samples/training, they were able to configure as needed.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kati S.

Feedback

2021-03-31

I am using for my e-learning materials. Nice to be able to have a closed membership site for that.

Pros

I don't use many features yet but I am looking forward to link it with Sales Autopilotot to have a fully automated educational system!

Cons

It was hard to find the automated email settings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tom B.

My experience with Membermouse

2021-03-31

Overall, I’ve found membermouse to be an excellent product that has allowed me really grow my business.

Pros

I am a big fan of the smart tags as they allow you to add custom options depending on the membership level or bundle.

Cons

I’d love deeper integration with Convertkit that allowed me to tag members based on their purchases not just membership level.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Rhonda T.

It was a perfect fit!

2021-04-02

Overall the experience with MemeberMouse has been a long and positive one.

Pros

Ease of design and implementation was the key to our choosing MemberMouse.

Cons

There are a few features that as a non-profit, won't work for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jordan G.

10/10 would recommend

2021-03-30

Pros

I've also been very impressed with customer support.

Cons

Literally can't think of a single improvement. I've had zero issues with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew C.

Member Mouse

2021-04-05

Memebermouse is an inexpensive solution to managing a membership site that does a pretty good job.

Pros

Member Mouse has strong core functionality, great customer service and is fairly easy and straightforward to use.

Cons

It feels a little old and outdated and could us modernization and there is a long list of minor features I wish it had.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more