GrowthZone Features

GrowthZone

Full association mgmt. with built-in Marketing Automation

4.43/5 (122 reviews)

GrowthZone Feature Summary

  • API
  • Accounting Integration
  • Activity Tracking
  • Ad hoc reporting
  • Application management
  • Association membership
  • Auto-Responders
  • Automatic Notifications
  • Automatic renewals
  • Chapter management
  • Club membership
  • Committee management
  • Communicate job postings within the members community
  • Contact Database
  • Dues management
  • Email marketing
  • Event management
  • Integrated online payment processing plus merchant support
  • Integrates into brand new or existing websites
  • Maintain comprehensive member records in one online database
  • Member access to a “members only” area for private features
  • Member communities
  • Member database
  • Member directory
  • Member portal
  • Membership management
  • Multiple mobile options plus native apps for iOS/Android
  • Nonprofit membership
  • Payment processing
  • SSL Security
  • Send event & membership news to leading social channels
  • Subscription management
  • Sync with email programs & schedule mass communications
  • Volunteer management
  • Website management

Customer Management Feature Comparison

Most popular features of all Customer Management apps

API (357 other apps)
Activity Dashboard (214 other apps)
Activity Tracking (159 other apps)
Automatic Notifications (194 other apps)
CRM Integration (130 other apps)
Calendar Management (180 other apps)
Custom Fields (146 other apps)
Customer Database (151 other apps)
Customizable Branding (191 other apps)
Customizable Reporting (159 other apps)
Customizable Templates (165 other apps)
Data Import/Export (174 other apps)
Electronic Payments (130 other apps)
Email Integration (185 other apps)
Mobile Integration (128 other apps)
Real Time Data (128 other apps)
Reminders (183 other apps)
Reporting & Statistics (225 other apps)
Social Media Integration (162 other apps)
Third Party Integration (210 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


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Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


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GrowthZone Feature Reviews

25 reviewers had the following to say about GrowthZone's features:

Michelle Fare

Continually getting better

2019-07-30

Before using Chambermaster, we didn't have a database. We've saved SO MUCH time being able to automate invoices, schedule eblasts, and track member data.

Pros

Chambermaster is so specialized for our industry - the software is intuitive, and helps us be so much more efficient when working with our membership. They are always improving the software based on user feedback, which we love. We continue to have access to new features that make us more efficient and allow us to offer better benefits to our membership.

Cons

We have some data that we would like to track that is specific to our Chamber but haven't yet found a way to integrate that data into the reports that are offered.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amy Napoli

ChamberMaster is a game changer

2019-07-31

It's been a big deal for our small Chamber of Commerce to have such a robust software platform to manage all our events, memberships and activities. We've contacted customer support so many times - and each time they have been very responsive to our needs.

Pros

Integration with website management of data, events, and revenue in one platform member communications abilities Customer support

Cons

Project management functionality is not good

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Krisann Durnford

The Right Software for Our Needs

2019-07-30

As a membership database, it is easy to navigate and track member engagement.

Pros

This software is versatile, allowing us to use it in a variety of tasks including marketing, data collection, event registration, member communications, and website integration.

Cons

Currently, past member events stack up in our calendar and must be deleted individually.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Emily Hunt

Great Management Software for Member-based Organizations

2019-08-13

Onboarding new employees has been super easy with the resources GrowthZone has provided.

Pros

Central location of data and links to financial transactions/recording.

Cons

The templates are very hard to use if you want to edit them, and there are a lot of features that are not customizable. I wish there were more integrations with Google and business websites not provided/hosted by GrowthZone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Stacy Muehlher

Wonderful Event Management Software

2018-04-25

Pros

The mobile apps allow for scanning in of important information like business cards and also lets you process payments.

Cons

Although the reporting is great and highly customizable, the amount of options for parameters can be daunting for inexperienced users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Lindsey Parks

Be Greater with GrowthZone

2019-08-05

We are taking our membership to the next level with GrowthZone.

Pros

It is also great to use on the go via the mobile app.

Cons

I would like some of the reporting features to be more customizable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lynne Edwards

Memberzone Review of Site

2017-04-12

We went from Builder Fusion to MemberZone because we wanted the integration of the members section with our web, the additional non-dues revenue sources and the ability to connect QuickBooks.

Pros

design, integration with acctg, ability to have scrolling calendar

Cons

member wms updates and bringing in an import from WMS

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering GrowthZone

Look at the WMS Section again. I know I beta tested but I still have paid members not show up in the WMS set up.

Source: Capterra
Helpful?   Yes   No
Read more
Tamara Coleman

Every Chamber of Commerce Should be Using GrowthZone/Chambermaster Software

2019-07-30

It has made my job as Chamber Director 100 times easier. When contacted by sister chambers who are looking for improvement recommendations, my very first recommendation is always "invest in GrowthZone and Chambermaster"!

Pros

The billing, member management, and reporting aspects make managing our chamber's day-to-day activities incredibly simple.

Cons

There are only minor recommendations for improving this software from time to time but with constant updates and improvements from the Growthzone team, I can be sure that any recommendations will be addressed and all efforts possible will be made to implement those improvements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Katie Laferriere

Still in the early stages, but good so far!

2017-12-15

Pros

The customer service and support teams are very helpful.

Cons

A bit labour intensive in the early stages to integrate existing data, but should get easier after setup.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Heather Bergdahl

review

2019-08-13

Pros

It is very easy to use and allows us to include our social media outlets, missing instragram though.

Cons

DOES NOT integrate with Sage 50 program.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Debbie King

The Great, the good, the bad, and the time consumer

2019-08-06

The customer service has improved greatly over the past couple of years, but the upgrades and interfaces many times come with standard features that are not member/sponsor friendly.

Pros

I like the many features, the reporting, the statistics for the members and the interfacing with our website.

Cons

It does not allow for changes in all set up features of retrieving data such as the e referral component.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Karen Watkins

Great features!

2017-04-12

Memberzone has been a great addition for our membership management. The ability for our own members to utilize the promotional features has been fabulous.

Pros

Promotion ability and messaging

Cons

Doesn't integrate well with certain things

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dawn Argula

LVCC Member Software Review

2019-08-13

Improved: Automation of operations; Member access for updates & marketing; data collection & reports for management

Pros

Automated a great deal of the back-office operation for Chamber of Commerce

Cons

Some functions are not "intuitive" requiring a call or email to tech support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
yuly Osorio

Very good product

2017-04-13

Great source of data, we can tag/link events and other information to our website.

Pros

The amount of data and information that is capable of managing.

Cons

Needs training and customer support

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering GrowthZone

Member Zone helps if you call them with questions, service is very good.

Source: Capterra
Helpful?   Yes   No
Read more
Julie Watson

MemberZone Function & Use Review

2017-04-24

I mostly use the program to manage our membership and representative directory, calendar events and registration, receive online payments.

Pros

Calendar, events registration, online payment option, directory, low maintenance database (MemberZone takes care of all the maintenance, yea!)

Cons

I would like a little more options for customizing fields.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Andy Lofgren

Excellent Customer/Member Management Software

2017-04-19

Very powerful tool for Chambers and Associations looking to provide even better support for their members.

Pros

Integrates easily with our website and social media. Makes communicating with members a snap

Cons

Not quite perfectly aligned with NAHB but getting there. Still, way better than what we had been using and costs less.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Debbi Rydberg

Growth Zone simply works

2019-08-06

Pros

The staff here needs to get things done and this database makes that easier by providing simple instructions and specific help when needed.

Cons

They are great at how to get the data into the system - it's complicated to get the data out in a format that is relevant.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lana Leonard

Easy to use and getting better.

2017-04-13

The new Report Builder has been a lifesaver to us.

Pros

Custom Reports

Cons

Not designed for Associations with members.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Cory Newman

Awesome Support

2017-04-12

I also appreciate the follow-up email that allows me to go back to the information if I need it.

Pros

Customer Support is excellent!!

Cons

There are not always simple ways to do simple tasks such as a query of members or running reports with specific data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristen Oliver

Best membership software out there!

2017-04-12

When I first joined our organization, we used spread sheets to track all of our members and events.

Pros

It makes my life so much easier! It's like having another employee

Cons

It doesn't integrate that well with quickbooks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Huong Nguyen

Just starting with this software

2017-12-20

Overall - great product, looking forward to working in it. I'm sure whatever we're experiencing now is just a matter of learning about one-another, them about how we work, and us with how to properly use the functions they've provided outside of what we're used to.

Pros

easy to cross-reference areas of database, smart CMS is nice and takes some getting used to, but works much better than the past product.

Cons

have encountered more than a couple hurdles in the start up process, transition was not as smooth as we thought, nor is the QBs integration as simple and easy as we initially thought.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Wholesale company, 11-50 employees)

GrowthZone

2018-08-06

It has some versatility! It functions well and does what we need it to.

Pros

It keeps track of my emails and lets me set reminders. The reporting is pretty good too.

Cons

It can take a while for the customer service to return and resolve emails. I can't call in either for help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from GrowthZone


Thanks for your feedback and review. For the record we do have live support via phone or chat. Both of these channels would be faster than email. Our company is built around our heart for great service and keeping our customers happy. Thanks!

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Cynthia Schneider

Best Toolbox for Membership Organizations

2019-07-30

Overall the software has been effective and provides efficient communications and management for our staff.

Pros

From hosting our website, management of our customized membership database, communication tools, event management, integrated payment process functions, and real time change functions for our staff and members, Chambermaster is an efficient and powerful customer service tool for our membership organization.

Cons

The need and cost to update our website is currently a concern.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica McVey

Disappointed

2019-08-08

Extremely disappointing and frustrating.

Pros

I do like the dashboard feel, for keeping track of membership it has been better than what we were using before.

Cons

Like discount codes, the way the blog integrates with the wordpress, not being able to get comments on our blog, no automatic email reminders for members who should be renewing, the list goes on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No

Response from GrowthZone


Hi Jessica,
We apologize that our software did not satisfy your expectations. Our Customer Support Specialist will be giving you a call this week to discuss how we can make things right. We look forward to speaking with you and working toward earning back your trust.

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Karl Terry

ChamberMaster GrowthZone

2019-08-06

The things that were once accomplished by spreadsheets are now integrated with calendars and social media and available through the Internet.

Pros

Support has also been excellent with little down time despite the fact it is Internet based.

Cons

I wish it was a little more adaptable within the templates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more