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MessageKite  Logo

Cloud-based front-desk communication software

MessageKite Pricing

Pricing overview

Value for money rating

4.5

/5

13

Price starts from

14

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

MessageKite is offered across four pricing plans, outlined below. A 14-day free trial is available.
Starter: $14 per month when billed monthly or $10 per month billed annually
Business: $25 per month when billed monthly or $20 per month billed annually
Pro: $45 per month when billed monthly or $40 per month billed annually
Enterprise & Custom: Contact MessageKites directly for pricing information

What users say

We are a small retail boutique and didn't have the budget for some of the more robust options available. We decided to give MessageKite a try with their free trial option, and fell in love.
Excellent option for inexpensive SMS marketing software.

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Reviewers who mentioned pricing said:

LD
AvatarImg

Lindsey D.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent option for inexpensive SMS marketing software

Reviewed 4 years ago

We had wanted to implement a text messaging service so that we could reach out customers in that way too, but had always found it to be cost-prohibitive. With MessageKite, we get everything we need at a very reasonable rate.

Pros

After extensive research into our options for SMS marketing, I was very discouraged by the lack of affordable options. We are a small retail boutique and didn't have the budget for some of the more robust options available. We decided to give MessageKite a try with their free trial option, and fell in love! It's super simple to use, very user-friendly, with customizable templates you can build that allow you to easily respond to your business' FAQs. They also have automated messaging options for appointment reminders, and you can group your contacts into specific categories so that you can send one kind of text to one group, without having to choose each contact you want to include individually. Overall, we've been very happy with this software and are grateful for it.

Cons

My only complaint with the software is that there's no way for a fully automated response to take place other than an appointment reminder, so when a customer opts in to your texts with a set phrase, for instance, there's no way for the software to trigger an automated response, such as "Please confirm your opt-in" etc. That makes the process a little more labor-intensive, but overall, it's a very minor issue when you consider that the templates make responding super easy, and the value of the software for the price is amazing.

Vendor response

Dear Lindsey, thank you so much for your feedback and support. We're working hard on our SMS marketing solution that will allow your customers to opt-in and keyword campaigns. Stay tuned!

MN
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Masa N.

Consumer Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The ONLY One of its kind

Reviewed 4 years ago
Pros

I’ve done my research for companies who offer web based text services. message kite is the only one of its kind and at the price is a STEAL! I’m so glad I found their platform. It is VERY easy to operate and built to function as you’d think. I was up and running And have not turned back.

Cons

I once needed to get a hold of the company for billing updates and it could have been smoother

Vendor response

Dear Masa, thank you so much for your feedback. It helps us improve and grow with you. We apologize for the billing issues you had with us. We will work hard to deliver spectacular customer service for you in the future. Thank you so much for being with MessageKite and your support.

ER
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Emily R.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Simple, Effective Text Messaging Software

Reviewed 4 years ago

I’m happy!

Pros

Keeps my business text communication easy and effective. One of few companies that didn’t also try to sell me a bunch of SMS marketing features I didn’t need. Customer service is always super responsive which is huge my book.

Cons

The interface is a tad clunky, especially on mobile but it gets the job done and certainly affordable.