Mi9 Retail Suite Features

Mi9 Retail Suite

Integrated CRM for retailers

4.71/5 (21 reviews)

Competitor Feature Comparison

ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Accounts Payable
Accounts Receivable
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Agile Methodologies
Aging Tracking
Alerts/Notifications
Approval Process Control
Asset Management
Audit Trail
Automated Scheduling
Automatic Billing
Backorder Management
Bank Reconciliation
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Behavior Tracking
Benchmarking
Billing & Invoicing
Bills of Material
Budget Management
Budgeting/Forecasting
CPA Firms
CRM
Calendar/Reminder System
Campaign Management
Cash Management
Cataloging/Categorization
Categorization/Grouping
Check Writing
Check-in/Check-out
Client Management
Client Portal
Collaboration Tools
Commenting/Notes
Commission Management
Communication Management
Compliance Management
Configurable Workflow
Contact Database
Contact Management
Contract/License Management
Cost Tracking
Cost-to-Completion Tracking
Credit Card Processing
Customer Accounts
Customer Database
Customer Experience Management
Customer History
Customer Segmentation
Customizable Fields
Customizable Templates
Dashboard
Data Extraction
Data Import/Export
Data Visualization
Demand Forecasting
Discount Management
Distribution Management
Document Management
Document Storage
Drag & Drop
Duplicate Payment Alert
EDI
Electronic Payments
Electronic Signature
Email Management
Email Marketing
Employee Management
Enterprise Asset Management
Event Management
Expense Claims
Expense Tracking
File Sharing
Financial Management
Financial Reporting
Fixed Asset Management
For Government
Forecasting
Fund Accounting
Gantt/Timeline View
General Ledger
Gift Card Management
HR Management
Idea Management
Import/Export Management
Income & Balance Sheet
Integrated Business Operations
Interaction Tracking
Internal Chat Integration
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Invoice Processing
Issue Management
Item Management
Kanban Board
Key Performance Indicators
Kitting
Layaway Management
Lead Management
Lead Nurturing
Lead Qualification
Loyalty Program
Maintenance Management
Manufacturing Inventory Management
Manufacturing Planning
Marketing Automation
Material Requirements Planning
Milestone Tracking
Mobile Access
Multi-Channel Management
Multi-Currency
Multi-Location
Multi-Store
Multiple Projects
Nonprofits
Online Payments
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Ordering Automation
PO Reconciliation
Payment Processing
Payroll Management
Percent-Complete Tracking
Performance Metrics
Planning Tools
Point of Sale (POS)
Portfolio Management
Predictive Analytics
Pricing Management
Prioritization
Procurement Management
Product Configurator
Product Data Management
Product Identification
Production Management
Production Scheduling
Profitability Analysis
Project Accounting
Project Management
Project Planning
Project Planning/Scheduling
Project Time Tracking
Project Workflow
Promotions Management
Purchase Order Management
Purchasing & Receiving
Quality Assurance
Quality Management
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Synchronization
Real-time Updates
Receipt Management
Receiving/Putaway Management
Recurring Orders
Recurring Payments
Recurring/Subscription Billing
Referral Tracking
Reminders
Reorder Management
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Resource Management
Retail Inventory Management
Retail POS
Returns Management
Returns Tracking
Revenue Recognition
SEO Management
SKU/UPC Codes
Safety Management
Sales & Operations Planning
Sales Forecasting
Sales Orders
Sales Pipeline Management
Sales Reports
Sales Tax Management
Scheduling
Scorecards
Search/Filter
Segmentation
Self Service Portal
Serial Number Tracking
Shipping Management
Shopping Cart
Social Media Integration
Sourcing Management
Special Order Management
Status Tracking
Strategic Planning
Supplier Management
Supply Chain Management
Task Management
Task Scheduling
Tax Management
Templates
Territory Management
Testing/QA Management
Third Party Integrations
Time & Expense Tracking
Timesheet Management
Traditional Methodologies
Training Management
Transportation Management
Trend / Problem Indicators
Vendor Management
Version Control
Visual Analytics
Warehouse Management
Website Management
Work Order Management
Workflow Management
eCommerce Management
Learn moreCompare App
ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Accounts Payable
Accounts Receivable
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Agile Methodologies
Aging Tracking
Alerts/Notifications
Approval Process Control
Asset Management
Audit Trail
Automated Scheduling
Automatic Billing
Backorder Management
Bank Reconciliation
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Behavior Tracking
Benchmarking
Billing & Invoicing
Bills of Material
Budget Management
Budgeting/Forecasting
CPA Firms
CRM
Calendar/Reminder System
Campaign Management
Cash Management
Cataloging/Categorization
Categorization/Grouping
Check Writing
Check-in/Check-out
Client Management
Client Portal
Collaboration Tools
Commenting/Notes
Commission Management
Communication Management
Compliance Management
Configurable Workflow
Contact Database
Contact Management
Contract/License Management
Cost Tracking
Cost-to-Completion Tracking
Credit Card Processing
Customer Accounts
Customer Database
Customer Experience Management
Customer History
Customer Segmentation
Customizable Fields
Customizable Templates
Dashboard
Data Extraction
Data Import/Export
Data Visualization
Demand Forecasting
Discount Management
Distribution Management
Document Management
Document Storage
Drag & Drop
Duplicate Payment Alert
EDI
Electronic Payments
Electronic Signature
Email Management
Email Marketing
Employee Management
Enterprise Asset Management
Event Management
Expense Claims
Expense Tracking
File Sharing
Financial Management
Financial Reporting
Fixed Asset Management
For Government
Forecasting
Fund Accounting
Gantt/Timeline View
General Ledger
Gift Card Management
HR Management
Idea Management
Import/Export Management
Income & Balance Sheet
Integrated Business Operations
Interaction Tracking
Internal Chat Integration
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Invoice Processing
Issue Management
Item Management
Kanban Board
Key Performance Indicators
Kitting
Layaway Management
Lead Management
Lead Nurturing
Lead Qualification
Loyalty Program
Maintenance Management
Manufacturing Inventory Management
Manufacturing Planning
Marketing Automation
Material Requirements Planning
Milestone Tracking
Mobile Access
Multi-Channel Management
Multi-Currency
Multi-Location
Multi-Store
Multiple Projects
Nonprofits
Online Payments
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Ordering Automation
PO Reconciliation
Payment Processing
Payroll Management
Percent-Complete Tracking
Performance Metrics
Planning Tools
Point of Sale (POS)
Portfolio Management
Predictive Analytics
Pricing Management
Prioritization
Procurement Management
Product Configurator
Product Data Management
Product Identification
Production Management
Production Scheduling
Profitability Analysis
Project Accounting
Project Management
Project Planning
Project Planning/Scheduling
Project Time Tracking
Project Workflow
Promotions Management
Purchase Order Management
Purchasing & Receiving
Quality Assurance
Quality Management
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Synchronization
Real-time Updates
Receipt Management
Receiving/Putaway Management
Recurring Orders
Recurring Payments
Recurring/Subscription Billing
Referral Tracking
Reminders
Reorder Management
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Resource Management
Retail Inventory Management
Retail POS
Returns Management
Returns Tracking
Revenue Recognition
SEO Management
SKU/UPC Codes
Safety Management
Sales & Operations Planning
Sales Forecasting
Sales Orders
Sales Pipeline Management
Sales Reports
Sales Tax Management
Scheduling
Scorecards
Search/Filter
Segmentation
Self Service Portal
Serial Number Tracking
Shipping Management
Shopping Cart
Social Media Integration
Sourcing Management
Special Order Management
Status Tracking
Strategic Planning
Supplier Management
Supply Chain Management
Task Management
Task Scheduling
Tax Management
Templates
Territory Management
Testing/QA Management
Third Party Integrations
Time & Expense Tracking
Timesheet Management
Traditional Methodologies
Training Management
Transportation Management
Trend / Problem Indicators
Vendor Management
Version Control
Visual Analytics
Warehouse Management
Website Management
Work Order Management
Workflow Management
eCommerce Management
Visit WebsiteCompare App
ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Accounts Payable
Accounts Receivable
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Agile Methodologies
Aging Tracking
Alerts/Notifications
Approval Process Control
Asset Management
Audit Trail
Automated Scheduling
Automatic Billing
Backorder Management
Bank Reconciliation
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Behavior Tracking
Benchmarking
Billing & Invoicing
Bills of Material
Budget Management
Budgeting/Forecasting
CPA Firms
CRM
Calendar/Reminder System
Campaign Management
Cash Management
Cataloging/Categorization
Categorization/Grouping
Check Writing
Check-in/Check-out
Client Management
Client Portal
Collaboration Tools
Commenting/Notes
Commission Management
Communication Management
Compliance Management
Configurable Workflow
Contact Database
Contact Management
Contract/License Management
Cost Tracking
Cost-to-Completion Tracking
Credit Card Processing
Customer Accounts
Customer Database
Customer Experience Management
Customer History
Customer Segmentation
Customizable Fields
Customizable Templates
Dashboard
Data Extraction
Data Import/Export
Data Visualization
Demand Forecasting
Discount Management
Distribution Management
Document Management
Document Storage
Drag & Drop
Duplicate Payment Alert
EDI
Electronic Payments
Electronic Signature
Email Management
Email Marketing
Employee Management
Enterprise Asset Management
Event Management
Expense Claims
Expense Tracking
File Sharing
Financial Management
Financial Reporting
Fixed Asset Management
For Government
Forecasting
Fund Accounting
Gantt/Timeline View
General Ledger
Gift Card Management
HR Management
Idea Management
Import/Export Management
Income & Balance Sheet
Integrated Business Operations
Interaction Tracking
Internal Chat Integration
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Invoice Processing
Issue Management
Item Management
Kanban Board
Key Performance Indicators
Kitting
Layaway Management
Lead Management
Lead Nurturing
Lead Qualification
Loyalty Program
Maintenance Management
Manufacturing Inventory Management
Manufacturing Planning
Marketing Automation
Material Requirements Planning
Milestone Tracking
Mobile Access
Multi-Channel Management
Multi-Currency
Multi-Location
Multi-Store
Multiple Projects
Nonprofits
Online Payments
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Ordering Automation
PO Reconciliation
Payment Processing
Payroll Management
Percent-Complete Tracking
Performance Metrics
Planning Tools
Point of Sale (POS)
Portfolio Management
Predictive Analytics
Pricing Management
Prioritization
Procurement Management
Product Configurator
Product Data Management
Product Identification
Production Management
Production Scheduling
Profitability Analysis
Project Accounting
Project Management
Project Planning
Project Planning/Scheduling
Project Time Tracking
Project Workflow
Promotions Management
Purchase Order Management
Purchasing & Receiving
Quality Assurance
Quality Management
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Synchronization
Real-time Updates
Receipt Management
Receiving/Putaway Management
Recurring Orders
Recurring Payments
Recurring/Subscription Billing
Referral Tracking
Reminders
Reorder Management
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Resource Management
Retail Inventory Management
Retail POS
Returns Management
Returns Tracking
Revenue Recognition
SEO Management
SKU/UPC Codes
Safety Management
Sales & Operations Planning
Sales Forecasting
Sales Orders
Sales Pipeline Management
Sales Reports
Sales Tax Management
Scheduling
Scorecards
Search/Filter
Segmentation
Self Service Portal
Serial Number Tracking
Shipping Management
Shopping Cart
Social Media Integration
Sourcing Management
Special Order Management
Status Tracking
Strategic Planning
Supplier Management
Supply Chain Management
Task Management
Task Scheduling
Tax Management
Templates
Territory Management
Testing/QA Management
Third Party Integrations
Time & Expense Tracking
Timesheet Management
Traditional Methodologies
Training Management
Transportation Management
Trend / Problem Indicators
Vendor Management
Version Control
Visual Analytics
Warehouse Management
Website Management
Work Order Management
Workflow Management
eCommerce Management
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Mi9 Retail Suite Feature Reviews

16 reviewers had the following to say about Mi9 Retail Suite's features:

Amanda M.

Best retail software I have used

2019-02-10

Pros

It is easy to create standing reports, manipulate the data, and produces them at a quick rate.

Cons

I have no cons with MI9! I have struggled with so many retail softwares and this one is by far the best.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Tracy C.

super easy platform for selling online

2015-03-18

I'm able to: add, edit, and delete products at will create coupons in seconds integrate with Mailchimp to collect new subscribers seamlessly run a Loyalty Rewards program integrate with Bongo International for global reach run various reports to help me strategize and analyze my business I am a one man show here at Hazelnut Kids and Upshot allows me to have a larger presence online and keeps everything integrated with minimal effort from me.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
ARUN S.

Looking forward for Helps, Suggestions, Softwares to selling Branded GITANJALI Jewellery online

2014-08-31

Hi, On the month of February 2014, I got the opportunity of E-Franchise-ship to sell multiple products online from India's premier brands in segment of DIAMONDs, GOLDs, SILVERs & GIFTs of company "GITANJALI GROUP" Now, I must want to make 1online platform to promote it, Requesting to suggest or guide me to start my business at the LOCAL & INTERNATIONAL including unknown POTENTIAL markets, Looking forward for Helps, Suggestions, Softwares to selling Branded GITANJALI Jewellery online, Thanks Lot & Regards, REWA, (MP) Mobile No. :- +91 94070 61070, +91 70240 70540, E-Mail :- arun9407061070@gmail.com arun7024070540@gmail.com

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Natasha V.

Excellent platform with highly responsive service

2015-07-21

We had a few highly customizable elements to our site as well and they were able to execute.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Patrick R.

Solid Ecommerce Platform for Growing Businesses

2015-05-28

Rich features like Product Reviews, Registry, Sale Alerts, Loyalty Program, and Wishlist (among many others) are integrated natively into the platform making extensibility easy.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jason O.

Best Value/Most feature rich ecommerce platform on the market today.

2015-03-16

Overall the system is very customizable, allowing us to accomplish all of our business goals.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kate C.

Excellent platform, excellent service and support

2015-07-16

We have used Upshot exclusively for our website back-end and design needs for years.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Woolf K.

Upshot Commerce is an excellent solution

2015-03-16

We needed a database driven product so that changes could be made daily without going to individual items.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Paul C.

The Best E-Commerce Platform Out There...

2015-06-18

Their feature rich and highly adaptable system has allowed us to stay on the cutting edge of e-commerce technology in a fast changing business landscape.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mark S.

Satisfied client for over 10 years

2015-03-17

We are seeing some great improvement since launching the responsive design. Super happy with how things are improving!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Dave A.

Do not spend your money here.

2015-03-13

Please feel free to contact me for specifics.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Steve H.

For this developer, Upshot is where it's at.

2015-05-27

The Upshot admin interface is a breeze to use, and offers lots of options for building extended functionality.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kate V.

Upshot Commerce Has Been Transformative - Over 10 Years

2015-03-17

We've worked with Upshot Commerce for 10+ years and transitioned to their current platform in November 2013 and have been thrilled with the result. The design and implementation was challenging and a lot of work on our part but the new system has been transformative.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mary Anne T.

Upshot Commerce - Always having a "can do" attitude

2015-05-27

Whenever there is a new feature that we want offered, Upshot always has a 'can do' attitude and is always determined to make it work.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Natasha M.

Upshot

2015-08-19

The best part of Upshot is their Customer Service.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Didier B.

Perfect platform for e-commerce

2015-05-27

The system is very solid and the back end for the transaction is simple and easy to use.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more