Mi9 CRM Features List

Mi9 CRM

Integrated CRM for retailers

4.7/5 (20 reviews)

Mi9 CRM Feature Summary

  • Interaction tracking
  • List management
  • Customer management
  • Real-time omni-channel data
  • Real-time updates
  • Omni-channel management
  • Intelligent cross-selling & up-selling
  • Trade promotions
  • Planning tools
  • Data import/export
  • Category management
  • CRM
  • Customer segmentation
  • Clustering & profiling
  • Customer experience management
  • Mi9 Retail integration
  • Holistic view of customer behaviors, preferences, & profiles
  • Built for retail
  • White-label loyalty program
  • Marketing communications & customer service automation
  • Upcoming marketing event alerts
  • Centralized customer database
  • Multiple loyalty card types, point events, rewards
  • Customer nurturing
  • Targeted, personalized, relationship-based marketing
  • Customer behavior tracking
  • Multi-channel, multi-stage marketing campaigns
  • Integrated CRM marketing analytics
  • Marketing campaign tracking

Customer Management Feature Comparison

Most popular features of all Customer Management apps

API (274 other apps)
Activity Dashboard (136 other apps)
Activity Tracking (95 other apps)
Automatic Notifications (133 other apps)
Automatic Reminders (128 other apps)
CRM Integration (94 other apps)
Calendar Management (124 other apps)
Contact Database (96 other apps)
Custom Fields (103 other apps)
Customer Database (104 other apps)
Customizable Branding (127 other apps)
Customizable Reporting (111 other apps)
Customizable Templates (108 other apps)
Data Import/Export (125 other apps)
Electronic Payments (99 other apps)
Email Integration (124 other apps)
Mobile Integration (100 other apps)
Reporting & Statistics (122 other apps)
Social Media Integration (113 other apps)
Third Party Integration (135 other apps)

Mi9 CRM Feature Reviews

18 reviewers had the following to say about Mi9 CRM's features:

Tracy Coe

super easy platform for selling online

2015-03-18

I'm able to: add, edit, and delete products at will create coupons in seconds integrate with Mailchimp to collect new subscribers seamlessly run a Loyalty Rewards program integrate with Bongo International for global reach run various reports to help me strategize and analyze my business I am a one man show here at Hazelnut Kids and Upshot allows me to have a larger presence online and keeps everything integrated with minimal effort from me.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Woolf Kanter

Upshot Commerce is an excellent solution

2015-03-16

We can make changes throughout the day to our in-house computer system, create a database in minutes, upload a new database and changes take place automatically. When setting up the web site, Upshot was able to make modification to address our needs.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Natasha Vora

Excellent platform with highly responsive service

2015-07-21

We had a few highly customizable elements to our site as well and they were able to execute.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
ARUN SONI

Looking forward for Helps, Suggestions, Softwares to selling Branded GITANJALI Jewellery online

2014-08-31

Hi, On the month of February 2014, I got the opportunity of E-Franchise-ship to sell multiple products online from India's premier brands in segment of DIAMONDs, GOLDs, SILVERs & GIFTs of company "GITANJALI GROUP" Now, I must want to make 1online platform to promote it, Requesting to suggest or guide me to start my business at the LOCAL & INTERNATIONAL including unknown POTENTIAL markets, Looking forward for Helps, Suggestions, Softwares to selling Branded GITANJALI Jewellery online, Thanks Lot & Regards, REWA, (MP) Mobile No. :- +91 94070 61070, +91 70240 70540, E-Mail :- arun9407061070@gmail.com arun7024070540@gmail.com

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kate Connors

Excellent platform, excellent service and support

2015-07-16

We have used Upshot exclusively for our website back-end and design needs for years.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Patrick Rice

Solid Ecommerce Platform for Growing Businesses

2015-05-28

Modifying site templates is straightforward and adding custom landing pages, microsites, HTML/CSS or JS is also supported.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Natasha Mitrano

Upshot

2015-08-19

They've customized the system to meet our needs as we've continued to grow over the years.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jason Oliver

Best Value/Most feature rich ecommerce platform on the market today.

2015-03-16

Overall the system is very customizable, allowing us to accomplish all of our business goals.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Deborah Ward

Awesome Shopping Cart Platform

2015-06-29

The platform is easily customized, reliable, secure, and the back office is a dream come true.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mark Sabbarese

Satisfied client for over 10 years

2015-03-17

We are seeing some great improvement since launching the responsive design. Super happy with how things are improving!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Paul Cowan

The Best E-Commerce Platform Out There...

2015-06-18

Their feature rich and highly adaptable system has allowed us to stay on the cutting edge of e-commerce technology in a fast changing business landscape.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Didier Bachaumard

Perfect platform for e-commerce

2015-05-27

The service is always there when we need to customize the pages etc.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Chris Pirrotta

Great Platform / Great People

2015-05-28

From customizing to our specific needs to their top-notch support, UpShot has allowed us to continuously grow and evolve in an industry that requires constant change.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Dave Anderson

Do not spend your money here.

2015-03-13

Please feel free to contact me for specifics.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kate Vick

Upshot Commerce Has Been Transformative - Over 10 Years

2015-03-17

We¿ve worked with Upshot Commerce for 10+ years and transitioned to their current platform in November 2013 and have been thrilled with the result. The design and implementation was challenging and a lot of work on our part but the new system has been transformative.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Steve Hryniuk

For this developer, Upshot is where it's at.

2015-05-27

The Upshot admin interface is a breeze to use, and offers lots of options for building extended functionality.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mary Anne Totah

Upshot Commerce - Always having a "can do" attitude

2015-05-27

Whenever there is a new feature that we want offered, Upshot always has a ¿can do¿ attitude and is always determined to make it work.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Scott Burkhead

10 year customer of Upshot Commerce and I give the 5+ stars

2015-06-12

For a company that primarily sells software to traditional retailer to be able to customize their platform to allow me to run my photo agency, it is amazing.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more