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Microsoft Bookings vs Booksy Comparison

Overview

Microsoft Bookings is an online appointment booking and scheduling tool for small businesses, available as part of Office...

Scheduling appointments has never been so easy! Booksy is an appointment system that brings you and your clients together....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$29.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(55)

5

4

3

2

1

28

18

8

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

207

32

7

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Good product.easy to use. Not the best in the industry but with some improvements it may can come to the best.I recommend it.
When offering a service, where customers have to see and book available days this is the best office. Integrated in the office 365 package it has great compatibility with the other applications.
I promise you guys this is the most accurate way to make an appointment with a company. This is very easy to use and understand which is very good.

Pros

Overall everything has been great. They are quick to help with any questions and care about the consumer.
I love the ease of convenience and the flawless layout of the app. Best value for the money paid.
Easy to use my clients love it I love it and most of all I love the little Booksy icon.

Cons

If you have a receptionist making bookings, there would be no need for their calendar to show up. In the Teams version of the app, you can remove the useless calendars.
While that is the case most of the time, there are a lot of older people who struggle to use wifi and that is the downfall to this program.
I personally still struggle with the functions in the software, only because I fairly new in usuing the software.

Cons

I have no real complaints. It can be kinda buggy sometimes.
Always says it’s something I must’ve done when I’ve done nothing. And never been offered any type of compensation for appointments lost due to app going down sometimes for an entire day.
Can be confusing to clients when multiple employees are taking appointments.
  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features14
  • Activity Dashboard
  • Appointment Management
  • Assignment Management
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Booking Management
  • Bulk Send
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Client Portal
  • Commission Management
  • Communication Management
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Employee Management
  • Employee Self Service
  • Geographic Maps
  • Gift Card System
  • History Tracking
  • Inventory Management
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Location
  • Online Booking Integration
  • PCI DSS Compliance
  • POS
  • Performance Reports
  • Personalized Profiles
  • Product Catalog
  • Promotions Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Updates
  • Records Management
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Resource Management
  • Role-Based Permissions
  • SSL Security
  • Sales Tracking
  • Secure Data Storage
  • Self Service Portal
  • Social Media Integration
  • Social Network Marketing
  • Status Tracking
  • Task Scheduling
  • Team Calendars
  • Transaction History
  • Vacation Tracking
  • Website Integration
  • Widgets
  • Total features56
  • Activity Dashboard
  • Appointment Management
  • Assignment Management
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Booking Management
  • Bulk Send
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Client Portal
  • Commission Management
  • Communication Management
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Employee Management
  • Employee Self Service
  • Geographic Maps
  • Gift Card System
  • History Tracking
  • Inventory Management
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Location
  • Online Booking Integration
  • PCI DSS Compliance
  • POS
  • Performance Reports
  • Personalized Profiles
  • Product Catalog
  • Promotions Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Updates
  • Records Management
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Resource Management
  • Role-Based Permissions
  • SSL Security
  • Sales Tracking
  • Secure Data Storage
  • Self Service Portal
  • Social Media Integration
  • Social Network Marketing
  • Status Tracking
  • Task Scheduling
  • Team Calendars
  • Transaction History
  • Vacation Tracking
  • Website Integration
  • Widgets

Integrations

  • Total integrations4
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Microsoft Bookings vs. Booksy

See how Microsoft Bookings and Booksy stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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